Users Voice for Threadless

6% users rated Terrible
0% users rated Poor
0% users rated Average
2% users rated Very Good
92% users rated Excellent
Pie Chart Review Representation for Threadless
Threadless Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 20 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 2 4.5 5 4.9 2.9
Dec 2022 4 5 5 5 5 5
Jan 2023 5 5 4.1 5 4.8 3
Feb 2023 5 1.8 5 5 5 5
Mar 2023 4.8 5 5 5 5 5
Line Chart for Rating of peer stores

threadless.com

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Detailed Threadless Review by

Introduction

Threadless.com is a Chicago-based online marketplace that fosters a community of artists who create and submit designs, which are then turned into unique and high-quality apparel, accessories, and home goods. With a vast and ever-evolving selection of designs and products, Threadless is a hub for creative and unique items that you won't find elsewhere.

Pros and Cons

Pros:
  • Wide selection of unique designs
  • Great community of artists and designers
  • Good quality products
  • Fair pricing
Cons:
  • Limited product sizes and styles
  • Some designs may not appeal to everyone
  • No physical stores

User Experience

Threadless.com is easy to navigate and has a simple, intuitive design. Browsing through different designs and products is a breeze, and the site does an excellent job of highlighting new designs and current promotions. One downside is that the selection is so vast that it can be overwhelming at times, but the site's search and filtering tools make it easy to narrow down your options.

Pricing and Value for Money

The prices on Threadless.com are fair and competitive, especially considering the unique nature of the designs. T-shirts start at around $25, and hoodies and other items range from $40 to $60. The value for money is excellent, as the quality of the products is very high, and the designs are truly one-of-a-kind.

Alternatives

Some potential alternatives to Threadless.com include Redbubble, Society6, and TeePublic, which offer similar products and have active artist communities. However, Threadless is known for its high-quality products and design selection, so it's hard to beat in terms of uniqueness and creativity.

Customer Service

Threadless has a dedicated customer service team that is available via live chat, email, or phone. They are responsive and helpful, and customer satisfaction is a top priority for the company.

Product Quality and Selection

Threadless products are of excellent quality, with high-quality materials and attention to detail. The selection is vast, with hundreds of new designs added every week. Some products may be limited in size or style, but overall, the selection is diverse and unique.

Website Usability

The Threadless website is user-friendly and easy to navigate. The search and filtering tools make it simple to find what you're looking for, and the site is updated frequently with new designs and products.

Returns and Exchanges

Threadless has a very liberal return policy, allowing customers to return or exchange items for any reason within 90 days of purchase. The process is simple and easy, and customer satisfaction is a top priority.

Promotions and Discounts

Threadless frequently runs promotions and discounts, including sales on specific categories or designs, free shipping deals, and more. The site also offers a newsletter that includes exclusive discounts and early access to new designs.

Reputation

Threadless has an excellent reputation for being a one-stop-shop for unique and creative products. The company has been around since 2000 and has won numerous awards for its innovative products and community-driven focus.

Payment Options

Threadless accepts all major credit cards, as well as PayPal and Apple Pay. The checkout process is secure and straightforward, and customer information is kept private and secure.

Loyalty Programs

Threadless does not currently offer a formal loyalty program, but they do reward customers who refer friends with discounts and other perks.

Customer Reviews

Customer reviews on Threadless are generally positive, praising the quality of the products, the unique designs, and the excellent customer service.

Community Involvement

Threadless has a strong focus on community involvement, with a large and active artist community that creates and submits designs. The company also partners with charities and non-profits to raise money and awareness for various causes.

Shipping and Costs

Threadless offers various shipping options, including standard and expedited shipping in the US and international shipping to many countries. Prices vary depending on the location and shipping method selected. However, the site frequently runs free shipping promotions, which can help offset these costs. In conclusion, Threadless.com is an excellent online marketplace for unique and creative apparel, accessories, and home goods. The company's artist community and focus on community involvement set it apart from other retailers, and its high-quality products and fair pricing make it a go-to destination for creative shoppers.

Threadless Recent User Reviews

User Rating

5 stars

23

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Reviewer Name: Meg Haller

Review Submission Date: 2023-01-30

Review Title: I met this website on 2011
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Review Description: I met this website on 2011, but I order just one time and I am really happy to see how they have grown. I have been ordering from them since last year and all my products had amazing quality. The only problem is that shipping times sometimes are really long.

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Reviewer Name: jeff harwell

Review Submission Date: 2022-11-02

Review Title: Best people
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Review Description: Best people! They really hooked me up and I was admittedly kind of a pain in the butt

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Reviewer Name: Grunwalski

Review Submission Date: 2022-08-12

Review Title: Steep downhill
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Review Description: Long time customer since 2006. They started out with great fabric quality and silkscreen prints. I own 13 year old shirts that still look good. But a few years ago, that changed. Today the print fades after the first few washes and disappears fast. Quality of the shirts has gone bad too. My last order was my final one. "Hand wash in cold water" my a**. Just produce a decent quality again. Your shirts used to survive years of machine washing at 90-100°F without losing shape or print.

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Reviewer Name: Simon Jarvis

Review Submission Date: 2022-07-26

Review Title: Poor printing
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Review Description: The print washed off after first wash - on cool! I used to use them alot years ago until their prints got bad so tried them again after a couple of years and sadly the quality really has deteriated.Contacted them three times and still no responce. Bad print and bad service

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Reviewer Name: Kevin Seo

Review Submission Date: 2022-04-13

Review Title: I just wanted to give a shout-out to…
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Review Description: I just wanted to give a shout-out to Grace. She gave the best customer service I've ever experienced. The shirts initially came too small, but Grace helped me through the process of picking out a different size and shirt style, and she was very responsive, courteous, and patient through the whole process. It seemed like she wanted me to get the right shirts as much as I did. Thanks so much, Grace!

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Reviewer Name: Smokie Lee

Review Submission Date: 2022-04-07

Review Title: Responsive and courteous CX
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Review Description: The most expensive item I ordered on my last order did not fit me as expected. I contacted the customer service and they sent me out a new version in a different size free of charge. They were courteous and responsive; I started corresponding with a human less than 24 hours after I sent my first message.

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Reviewer Name: Tami Tamir

Review Submission Date: 2022-03-28

Review Title: Replacing a too-large sweatshirt
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Review Description: A Men's large sweatshirt that we ordered, turned out to be larger than a Men's large sweatshirt we ordered in a previous order. I wrote Threadless about it, they answered right away, explained that there are different styles, and promised to send a Medium one free of charge.Many thanks!

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Reviewer Name: Marthinus Strydom

Review Submission Date: 2022-03-23

Review Title: I love Threadless
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Review Description: I love Threadless, and honestly, there are very few brands that I can say that about. They have great and ever changing designs. They have fantastic quality shirts if you don’t mind spending a bit more for them. The customer service is also pretty outstanding. My only gripe is that they search feature in their site ain’t the greatest. A workaround is to search via google and then enter their site at the right point.

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Reviewer Name: Acacia Padilla

Review Submission Date: 2022-03-21

Review Title: My experience was amazing.I had ordered…
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Review Description: My experience was amazing.I had ordered a size that was too small and I asked if I could get a different style since they didn't have any bigger sizes for that style and they gave me no problems whatsoever.Smoothest customer service I have ever received I will definetly be ordering from them again ?

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Reviewer Name: Connie Schonlau

Review Submission Date: 2022-03-21

Review Title: Great customer service!
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Review Description: Great customer service!I ordered several shirts and two of them were too big for me. I emailed inquiring about exchanging for a smaller size, and they promptly shipped me the correct size at no charge! And I love the quality of the shirts and the unique designs. Customer for life!