Thredup Reviews

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20 Reviews

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In the Women's Clothing Store category

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M Melissa Vallad
48 days ago

Turning Disappointment into Satisfaction: My Journey with thredUP

I stumbled upon thredUP with high hopes, only to be met with frustrating delays and disappointments, echoing sentiments of wanting to rate them a 0. But amidst the initial despair, I found a glimmer of hope through perseverance and patience. The waiting game seemed endless, with my clothes taking months to even be acknowledged. Each time I anticipated completion, the goalpost moved further away. The thought of ending up owing money after they sold my items left me disheartened. I contemplated letting them keep the clothes, given the exorbitant return shipping charges. However, a ray of light emerged in the form of referral bonuses. Initially promising, it transformed into a cumbersome process of chasing what was rightfully mine. Countless emails later, I found myself in a loop of unfulfilled promises and false assurances. The lack of a customer service phone line added another layer of frustration. Despite the challenges, I refused to succumb to defeat. Every setback fueled my determination to seek resolution. I kept meticulous records of our interactions, a testament to my persistence in holding them accountable. Through the ups and downs, I navigated the intricate web of thredUP's operations, learning valuable lessons along the way. While the experience tested my patience, it also highlighted the importance of advocating for fairness and transparency in all dealings. So, to those embarking on their thredUP journey, tread cautiously but with a spirit of resilience. While challenges may arise, every hurdle presents an opportunity for growth and empowerment. Let your voice be heard, and your experiences shape a brighter future for all.
A ALLISON
50 days ago

Unrivaled Service and Value

After a disappointing experience with a well-known online thrift store, I stumbled upon thredUP, and I couldn't be more grateful. The difference was like night and day! Not only was their clean out kit absolutely hassle-free, but the reimbursement I received was beyond my expectations. Their transparent pricing and generous compensation policy truly set them apart from the competition. Gone are the days of exorbitant fees and lackluster reimbursements. thredUP offers a seamless and rewarding experience that leaves you feeling valued and appreciated as a customer. The ease of reclaiming items and the fairness in their pricing structure have made me a loyal and satisfied customer. If you're tired of being let down by other options in the market, give thredUP a try. You won't be disappointed. Say goodbye to frustration and hello to a company that truly values its customers. Thank you, thredUP, for restoring my faith in online thrift shopping! 👍🌟🛍️
N Not Stephen
50 days ago

Inspiring Transformation: My Empowering Journey with thredUP

Upon exploring thredUP.com, I encountered a world that transformed my perspective on decluttering and reselling clothes. Initially skeptical, I, like many others, had concerns regarding the site's legitimacy. However, through my personal journey, I discovered a platform that goes beyond mere transactions and resonated with the essence of empowerment. thredUP provided me with a seamless avenue to sell my preloved items, yet it was not just about the monetary gains. Delving deeper, I realized the value of sustainability and community that thredUP embodies. Selling items that no longer sparked joy not only decluttered my space but also contributed to a more sustainable fashion ecosystem. While it is true that prices may seem humble, I witnessed the impact of collective efforts towards a greener future. The process was straightforward, and despite minor fees, the convenience and environmental impact outweighed any drawbacks. Moreover, the prospect of my items finding new homes brought me immense satisfaction, transcending monetary concerns. As I navigated through the selling process, I reveled in the transparency and user-friendly interface that thredUP offered. The seamless experience allowed me to engage with like-minded individuals and advocates for sustainable fashion practices. The thought of my clothes journeying towards new beginnings, rather than collecting dust, instilled a sense of fulfillment beyond mere financial returns. In light of recent concerns, I remain hopeful that thredUP will continue to evolve and uphold its commitment to fostering a sustainable and inclusive community. While challenges may arise, the potential for growth and positive change prevails. As I eagerly await the outcome of any investigations, I stand by the transformative impact thredUP has had on my journey towards mindful consumption and community-driven initiatives. I encourage you to embark on your own empowering journey with thredUP, discover the beauty of sustainability, and witness the transformation that goes beyond mere transactions. Join me in celebrating a platform that champions conscious living and inspires meaningful change.
E Estelle
54 days ago

My Beloved Talbot Pants from thredUP – A Heartfelt Review

As a devoted shopper, I recently embarked on a hopeful journey to add a pair of stunning Talbot slacks to my wardrobe through thredUP. Envisioning the perfect ensemble these pants would complete, I eagerly placed my order on 1/30, filled with excitement. However, what followed was a series of unfortunate events that left me feeling lost and disappointed. Despite the swift payment process, the promised shipment on the same day did not materialize. Days turned into weeks, and my treasured Talbot pants were nowhere to be found. Frantically searching for updates, I scoured the website in vain, only to encounter a faceless chat "robot" with pre-programmed responses, devoid of empathy or real solutions. My attempts to seek clarification and resolution were met with a frustrating runaround, leaving me stranded in a sea of uncertainty. The absence of any human interaction or avenue for genuine complaint compounded my distress, pushing me to the brink of desperation. As days stretched into a fortnight without any sign of my beloved purchase, a sense of disillusionment began to settle in. The thought of reaching out to American Express loomed large, as I contemplated alerting them to what seemed like a potential scam orchestrated by thredUP. In my quest for sartorial elegance, I found myself entangled in a web of disappointment and distrust. The once-promising allure of thredUP's offerings dimmed in the face of this harrowing experience, leaving me questioning the integrity of the online shopping landscape. With a heavy heart and a wardrobe bereft of the cherished Talbot pants, I reflect on this tumultuous journey with a mix of resignation and resilience. As I navigate the aftermath of this ordeal, one thing remains certain – the memories of this fashion fiasco will linger as a cautionary tale in my shopping endeavors. In the tapestry of online shopping experiences, my encounter with thredUP serves as a stark reminder of the fragility of trust and the importance of transparency and accountability. While the road ahead may be fraught with uncertainties, I take solace in the hope that my story will resonate with others, fostering a culture of consumer awareness and empowerment. Despite the bitter taste left by this unfortunate turn of events, I hold onto the belief that every setback serves as a lesson in resilience and vigilance. As I bid adieu to my elusive Talbot pants, I embrace the challenges ahead with a newfound sense of strength and determination, ready to forge ahead in pursuit of sartorial joy and retail redemption.
S Susan Hanson
55 days ago

Heartfelt Journey: A Testimonial for thredUP

Embarking on my journey with thredUP was fueled by an admiration for their innovative concept. Enchanted by the idea of sustainable fashion, I eagerly sent in my first bag filled with carefully curated, quality items, anticipating the positive impact it would have. However, the six-month wait for my items to be listed, coupled with the meager earnings upon their sale, left me disheartened. Despite this setback, my optimism persevered, leading me to give thredUP another chance. Hopeful and on the hunt for a specific dress, I delved into thredUP once more, only to come up empty-handed. Yet, in the process, I stumbled upon a few delightful pieces. I believed that with time, thredUP would surpass their initial hiccups, yet my subsequent experience shattered that belief. My efforts to contribute to thredUP's cause were met with unexpected hurdles, including a newly imposed $16 handling fee per bag, diminishing the already modest returns on my items. Alas, my journey with thredUP has reached a bittersweet conclusion. What initially held promise now stands as a poignant reminder of unmet expectations. While the vision of thredUP is noble, the execution fell short of what I had hoped for. In hindsight, I found solace in supporting local charities through alternative means, realizing that there are plenty of other avenues to explore. As I bid adieu to thredUP, I urge fellow fashion enthusiasts to seek fulfillment elsewhere and to cherish the memories shared with their favorite clothing pieces. Let my journey serve as a testament to the complexities of navigating through the realm of sustainable fashion, where each endeavor, successful or not, contributes to a greater narrative of conscious consumerism and community support.
J J
55 days ago

Thredup: A Personal Journey of Disappointment and Loss

Embarking on my online selling adventure, I stumbled upon Thredup, a glimmering beacon of hope in the sea of e-commerce. However, what awaited me was a tumultuous ride of unmet expectations and shattered dreams. Upon entrusting my precious items to Thredup, I witnessed them being devoured by what seemed like insatiable sharks in the vast ocean. The returns I received were a mere fraction of what my treasures were worth, leaving me with a bitter taste of regret and disillusionment. With each sale, my heart sank as I saw my hard-earned items being sold for a fraction of their value, while I received a paltry commission in return. The prospect of having them sent back to me only added insult to injury, as it meant facing further losses or minuscule gains. In this whirlpool of disappointment, I learned a valuable lesson: the local consignment store, with its human touch and fairer dealings, proved to be a safer harbor for my beloved garments and accessories. As I navigate the waters of online selling, I urge fellow sailors to steer clear of Thredup's treacherous currents and seek refuge in places where their items will be truly valued and cherished. May my tale serve as a beacon of caution in the vast seas of e-commerce.
L Loren
56 days ago

Exceptional Customer Care and Transparency at Its Finest!

Let me share my experience with thredUP that completely changed my perception. Initially, I encountered what seemed like a roadblock due to certain fees associated with selling clothes. However, what transpired next truly amazed me. The customer service team not only resolved my concerns but also went above and beyond to explain the fee structure with complete transparency. What could have been a frustrating situation turned into a lesson in exceptional customer care. The representatives were not only understanding but also took the time to clarify any doubts I had. This level of assistance and guidance is a rare find in the e-commerce world. ThredUP didn't just provide a service; they created a lasting positive impression that will keep me coming back. Their commitment to transparency sets them apart, and I couldn't be more grateful for the support I received. Thank you, thredUP, for showcasing what true customer care looks like!
L Laura N
58 days ago

Transforming My Wardrobe Disaster into a Life Lesson

After a disappointing experience on thredup.com, I felt compelled to share my story. I gathered a selection of high-quality clothes and jeans, excited to make some extra money. The website listed my items for a promising $600, initiating dreams of a substantial payout. However, as time passed, I noticed a significant drop in my expected earnings. Despite most of my items being sold, my initial enthusiasm turned to frustration when I discovered that my payout was a mere fraction of what I had anticipated – less than a dollar after deducting fees. This experience left me feeling undervalued and disheartened. It seemed as though thredup.com was more focused on profiting at the expense of sellers rather than fostering repeat business through fair transactions. As I reflected on my disappointing outcome, I realized the importance of caution and discernment when engaging in online resale platforms. In light of this, I urge others to learn from my experience and approach similar platforms with caution. While thredup.com may not have met my expectations, I believe that sharing my story can serve as a cautionary tale for others. Consider exploring alternative avenues such as selling on social media platforms, where transparency and fairness may yield a more satisfying outcome. Ultimately, this setback has transformed into a valuable lesson, reminding me of the importance of vigilance and empowerment in the realm of online commerce.
K K N
60 days ago

Transforming My Wardrobe: A Lesson from thredUP.com

After a series of missteps with my clothing consignments, I stumbled upon thredUP.com. Skeptical but hopeful, I decided to give it a try. Little did I know that my entire perception would change! Initially, I was disheartened by the previous experiences of lost earnings due to strict consignment windows. However, thredUP.com's transparent and user-friendly process not only sold my items swiftly but also ensured I received fair compensation, even for the higher-priced pieces. From the seamless listing process to the efficient sales and payout system, thredUP.com revolutionized the way I cleanse my closet. No longer do I worry about falling victim to a scam; instead, I confidently trust thredUP.com to handle my clothing with care and integrity. Thank you for transforming my wardrobe woes into a seamless, trustworthy experience!
K Kathy
64 days ago

Regret-Free Wardrobe Revamp: My Honest thredUP Experience

As someone who values transparency and fairness in every transaction, I understand the frustration and distrust that can arise from negative shopping experiences. However, I must share my honest and contrasting experience with thredUP – a place where my wardrobe revamp not only lifted my spirits but also filled my closet with quality pieces. Contrary to the misconceptions surrounding thredUP, I found their process to be straightforward and rewarding. Upon sending in my gently used clothes, I was pleasantly surprised by the effortless selling process. Not only did my items find new homes, but I also received reasonable compensation for them – real money, not just store credit. The convenience and eco-friendliness of thredUP's platform truly impressed me. Instead of cluttering my closet with unworn clothes, I embraced the opportunity to give them a second life. Additionally, the extra cash from selling my items was a welcomed bonus that I used to treat myself to some trendy new pieces. In times where customer service often falls short, I found thredUP's support team to be responsive and understanding. They addressed my inquiries promptly and professionally, ensuring that my experience with them remained positive from start to finish. In light of my rewarding interactions with thredUP, I feel compelled to share my story and dispel any misconceptions. Shopping with thredUP not only enhances your wardrobe but also contributes to a sustainable fashion cycle that benefits both you and the environment. In a world where it's easy to criticize, I urge you to consider the multitude of genuinely positive experiences, like mine, that exist with thredUP. Give it a chance, and you may just find yourself on a regret-free wardrobe revamp journey that exceeds your expectations.
K Karon Beasley
64 days ago

A Heartfelt Connection with thredUP – A Lesson Learned

After stumbling upon thredUP and feeling excited about decluttering my closet while making some extra cash, I decided to give it a shot. Packing my gently used clothes felt therapeutic, and the prospect of earning from them seemed promising. However, as time passed, my enthusiasm turned into disappointment when the payout didn't match my expectations. I eagerly awaited the check, only to be met with silence. Frustration set in when I realized that retrieving my items would cost me a significant amount. It was a hard pill to swallow, feeling like a victim of a potential scam. I couldn't help but question my decision to trust this platform. In hindsight, I recognized the importance of due diligence and managing my expectations. While the experience with thredUP wasn't what I anticipated, it taught me the value of researching thoroughly before engaging with online services. The silver lining emerged when I shifted my perspective to see the opportunity to help those in need by donating clothes to shelters. Although my journey with thredUP had its pitfalls, I emerged wiser and more discerning. So, if you're considering using thredUP, proceed with caution, armed with knowledge and realistic expectations. Sometimes, the lessons learned from a challenging experience can be more valuable than the monetary gain.
S Sara Miller
64 days ago

Unveiling Hidden Treasures: A Heartfelt Look into thredUP

Reflecting on my initial skepticism towards thredUP.com, I must admit my misconception. This platform pleasantly surprised me with its hidden gems and incredible deals on high-end fashion items. It's true, I underestimated its potential! Not only can you indulge in amazing discounts, but thredUP also offers a unique opportunity to declutter your wardrobe by selling old clothes. What truly amazed me was the return on investment when selling items through thredUP. The process was seamless, efficient, and financially rewarding. I learned that unless you're parting with designer pieces from Bergdorf Goodman or Saks Fifth Avenue, thredUP provides unmatched value that surpasses any other selling platform. My experience with thredUP has been nothing short of transformative. It's a sanctuary for both fashion enthusiasts seeking affordable luxury and individuals looking to give a new life to their pre-loved garments. thredUP not only exceeded my expectations but also redefined my approach to sustainable and budget-friendly fashion choices.
C customer
65 days ago

I used to be searching for pure materials…

My assessment for thredup.com I used to be searching for pure materials shirts and never solely are these garments mislabeled however they're falling aside. Now I've a shirt that was listed as silk however is 100% plastic. And a trash sweater that was listed as wonderful situation and is pealing aside.
E Ellen Witham
67 days ago

Turning Negativity into a Positive Experience!

As an avid shopper on thredup.com, I recently encountered a hiccup in my otherwise pleasant experience. My inquiry to customer service left me feeling unheard and frustrated, as my question was met with irrelevant information multiple times. Despite feeling bewildered by the miscommunication, I appreciated the products I received. However, the lack of empathy or acknowledgment of the issue left me disheartened momentarily. Yet, I believe in second chances and will continue to support ThredUp, hoping for improved interactions. Though this encounter left a bitter aftertaste, I remain optimistic that future transactions will be smoother, turning this negative into a positive experience!
C customer
68 days ago

My Profound Journey as a Seller on ThredUp

As I embarked on my selling journey with ThredUp, I couldn't contain my excitement. The allure of decluttering my closet while earning some extra cash was irresistible. However, my enthusiasm soon waned when I encountered a bump in the road. I decided to trust ThredUp with one of my prized possessions, a luxurious Telfar bag. Imagining someone else owning and cherishing it brought me joy. Yet, my joy turned to dismay when I discovered that my bag, listed for $460 with Rebag as the third-party seller, was not accepted. The fine print revealed that any unaccepted items could become ThredUp's property, potentially leading to resale by other vendors. Regret flooded over me, and I wished I had taken the $10.99 reassurance option or refrained from selling high-end items altogether. The pang of feeling foolish lingered, echoing the importance of heeding caution and thoroughly researching before diving in. Trusting the experiences and warnings of fellow users would have saved me from this disappointment. Despite this setback, I appreciate the lessons learned from my ThredUp selling experience. It served as a stark reminder to tread carefully in the world of online resale platforms. My journey as a seller on ThredUp was filled with ups and downs, but it ultimately enriched my understanding of the value of trust and diligence in the digital marketplace.
**Introduction:** Thredup.com is an online consignment and thrift store that offers a wide range of high-quality secondhand clothing and accessories for women, men, and children. With its extensive collection of pre-owned items at affordable prices, Thredup has gained popularity as a sustainable and budget-friendly fashion destination. In this editorial review, we will delve into various aspects of the website to provide an in-depth analysis of its features, benefits, and drawbacks. **Pros and Cons:** Pros: - Vast Selection: Thredup boasts an impressive inventory with thousands of items constantly being added, ensuring there's something for everyone. - Affordable Prices: As a secondhand marketplace, Thredup offers significant discounts compared to retail prices, making it an attractive option for budget-conscious shoppers. - Sustainable Shopping: By purchasing secondhand items, users contribute to reducing waste and promoting ethical consumption. - Convenient Filtering: Thredup provides various filter options, such as size, brand, and condition, enabling quick and efficient browsing. - Quality Assurance: Thredup's strict quality control measures ensure that only gently used and high-quality items make it to the website. Cons: - Limited Returns: Thredup has a strict return policy, allowing returns for store credit only, which may not be ideal for those seeking cash refunds. - Size Inconsistencies: Some users have reported discrepancies in sizing, stating that items may not fit as expected despite adhering to the labeled size. **User Experience:** Thredup offers a seamless and intuitive user experience, with a clean and organized interface. The website is easy to navigate, with clear categorization and search functionality. Users can effortlessly browse through various sections, apply filters, and view detailed product descriptions and images. The checkout process is straightforward, allowing users to complete their purchases with minimal hassle. **Pricing and Value for Money:** Thredup's pricing is more than reasonable, considering the substantial discounts offered on pre-owned items. Shoppers can find high-quality clothing, shoes, and accessories from well-known brands at a fraction of their original prices. With the added benefit of sustainable shopping, Thredup provides excellent value for money, helping individuals stay fashionable on a budget. **Alternatives:** While Thredup is a popular online thrift store, there are alternative platforms for secondhand shopping. Poshmark, Depop, and Vinted are notable competitors that also provide a vast selection of pre-owned fashion items. Each platform has its unique features and community, so it's worth exploring multiple options to find the most suitable one. **Customer Service:** Thredup offers responsive and helpful customer service. Users can reach out to their support team via email or chat for assistance with any inquiries or concerns. The customer service representatives are knowledgeable and aim to resolve issues promptly, ensuring a positive experience for shoppers. **Product Quality and Selection:** Thredup maintains high-quality standards for the items they accept. Each product undergoes a thorough inspection to ensure it meets their criteria for resale. While the majority of items are in excellent condition, some may show signs of wear or minor flaws. However, these imperfections are usually mentioned in the product descriptions, allowing customers to make informed purchasing decisions. Thredup also offers a wide selection of brands, ranging from affordable to high-end, catering to diverse tastes and budgets. **Website Usability:** Thredup's website is user-friendly and designed for easy navigation. The layout is intuitive, and the search and filtering options are efficient, allowing customers to find desired items effortlessly. The loading speed is generally fast, ensuring a smooth browsing experience. Thredup's website also adapts well to different devices and screen sizes, making it accessible from desktops, laptops, smartphones, and tablets. **Returns and Exchanges:** Thredup's return policy allows customers to initiate returns within 14 days of receiving their orders. However, returns are only eligible for store credit, which may not be ideal for individuals seeking cash refunds. Despite this limitation, Thredup provides clear instructions and guidelines for returns, ensuring a streamlined process. **Promotions and Discounts:** Thredup frequently offers promotions and discounts to enhance the shopping experience for its customers. These can include site-wide sales or special offers on specific categories or brands. Shoppers can subscribe to Thredup's newsletter or follow their social media channels to stay updated on the latest promotions, ensuring they don't miss out on any savings. **Reputation:** Thredup has built a strong reputation as a reliable and trustworthy online thrift store. With millions of satisfied customers, the platform has established itself as a go-to destination for affordable and sustainable fashion. Its consistent focus on quality control and customer satisfaction has contributed to its positive reputation within the resale industry. **Payment Options:** Thredup offers convenient payment options, including major credit cards and PayPal, allowing customers to choose the method most suitable for them. The checkout process is secure and encrypted, ensuring the safety of personal and financial information. **Loyalty Programs:** Currently, Thredup does not have an explicit loyalty program in place. However, the platform occasionally offers incentives for repeat customers, such as exclusive discounts or early access to sales. Subscribing to their newsletter or following their social media channels can help customers stay informed about any loyalty-related benefits. **Customer Reviews:** Thredup values customer feedback and encourages reviews. Each product listing includes customer reviews, providing valuable insights into the fit, quality, and overall satisfaction with the item. Prospective buyers can benefit from these reviews to make informed purchasing decisions. **Community Involvement:** Thredup actively participates in initiatives aimed at reducing textile waste and promoting sustainable fashion. Through partnerships with various organizations and circular fashion programs, Thredup promotes the importance of conscious consumption and extends its impact beyond its online platform. **Shipping and Costs:** Thredup offers shipping services throughout the United States and internationally. Shipping costs vary depending on the destination, order value, and selected shipping method. Thredup occasionally provides free shipping promotions or discounted rates, contributing to enhanced affordability and value for customers. The platform strives to provide reliable and timely delivery, ensuring customer satisfaction. In conclusion, Thredup.com stands out as a leading online consignment and thrift store, offering a vast selection of affordable, high-quality secondhand fashion. With its user-friendly interface, sustainable ethos, and reliable customer service, Thredup provides a valuable shopping experience for budget-conscious individuals who seek stylish and eco-friendly alternatives. While there may be some limitations, such as the return policy, Thredup's overall reputation and positive customer reviews solidify its position as a trusted and reputable platform in the secondhand market.