Thrivemarket Reviews

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95 Reviews

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In the Events & Entertainment category

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33% users rated Terrible
11% users rated Poor
5% users rated Average
7% users rated Very Good
44% users rated Excellent
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B Bethany Flugum
5 days ago

Navigation was simple

My review for thrivemarket.com Navigation was simple, response was fast and beyond helpful. I will always shop with companies that help me with issues I’m having with software or website. Especially a timely resolution. They will always get their money back with a happy costumer.
R Rowena
5 days ago

Contacting anyone to include on line…

My review for thrivemarket.com Contacting anyone to include on line chat is the reason not to do business with this company. They are not available for questions and phone are not answered. I wish I had not paid my membership for a full year. New customers beware they have decent products that can be enticing along with easy and fast shipping. But if u need to reach anyone for anything .. Good Luck. I am dreading the cancellation process. Even submitting this review has to be sent through goggle, Facebook etc.
K K. L.
5 days ago

Cancellation is a difficult and guarded process

My review for thrivemarket.com I don't like companies that make cancellation difficult and arduous. I can't endorse a company that gatekeeps my ability to manage my own subscription on my own terms. If I don't have to talk to anyone to sign up, I should not have to talk to a representation during certain days/hours and play 20 questions of "why do you want to leave" to cancel my subscription.
K Katie Senn
5 days ago

I really really love my Thrive Market

My review for thrivemarket.com I really really love my Thrive Market! Healthly products at a great price and fast delivery, quick resolution and refunds of any problems!
P PJ
5 days ago

I went to just check them out They Onboard And That Enough Of That For Me. Run Forest Run

My review for thrivemarket.com I went to just check them out. You Know, Thrive. They have a onboarding method to sign you up before you even have a chance to even view their Products. Very Trickey People. And I tried to stop that stupid damn banner in front of my face. How dumb. No Thrive I do not trust. This is Fake News. And Many People I have read can not cancel their Membership. Such a Hassle. No Id be careful. To onboard and not let you see their products is suspicious/ Run Forest Run???
D Danielle Rudeen
6 days ago

Canceling this membership was…

My review for thrivemarket.com Canceling this membership was absolutely ridiculous!!! The customer service was horrible. I simply wanted to cancel my membership as I have never purchased from this site and for the cost it certainly didn't pay to keep it. When canceling I was offered anywhere from $20 in coupons all the way down to a free membership for a year and yet not able to receive my money back for the membership I paid for a few weeks ago and never purchased anything. It is extremely frustrating to just want to be refunded and not able to be but yet continue to have discounts galore thrown at you...
J Jen H.
6 days ago

The Case of the Missing Order

My review for thrivemarket.com When my Thrive Market order didn't show up at my door, but I received a "delivered" text, I reached out to Thrive Member Services. The chat feature was very convenient, I reached someone immediately, and they attempted to help me track down the box. After I found it delivered to the wrong address, they promptly issued $ into my Thrive account, due to the inconvenience. Throughout 2 different chats, both employees were polite, helpful, genuinely interested in figuring out what happened. Great service!
J JoEllen S
7 days ago

Worth the Membership

My review for thrivemarket.com I love that I can find organic food items at prices lower than the grocery store. They always have what I need.
A Angela Bradley
9 days ago

Thrive Market took advantage of me. Buyer beware

My review for thrivemarket.com I had not used thrive for years. I placed an order to try them again and was charged 60.00 for a membership. What?!!@!# I DIDN'T AUTHORIZE IT. Very deceptive company and they wouldn't do anything to refund me.
J jane
10 days ago

Made it easy to resolve issue

My review for thrivemarket.com Made it easy to resolve issue. Friendly and efficient service. Great company overall.
D D. B.
10 days ago

very good feeling about working with…

My review for thrivemarket.com very good feeling about working with the customer. seems corporate allows front line reps to bend to keep customers - good corp vibes...
B Barb
10 days ago

A Genuine Testimonial: Finding Fairness at Thrive Market

My experience with Thrive Market was initially confusing and frustrating due to a misleading advertisement, which promised a $5 monthly subscription but charged for a full year upfront. This discrepancy left me feeling deceived and cautious. Additionally, the automatic filling of my cart with recommended products when I was merely exploring prices added to my unease. I prefer to shop at my own pace and make informed decisions, rather than feeling pressured to make purchases. However, after reaching out to customer service to rectify the situation, I was pleasantly surprised by their understanding and willingness to assist. They promptly addressed my concerns, helped me empty my cart, and canceled my subscription without any hassle. This level of responsiveness and commitment to resolving issues restored my faith in the company and its values. While my initial impression may have been negative, the genuine care and fairness demonstrated by Thrive Market's team ultimately won me over. I now appreciate the diverse product offerings and the platform's commitment to providing healthy and sustainable options. Thank you, Thrive Market, for turning a challenging experience into a positive one.
S Smitha Vellanky
11 days ago

Great customer service!

My review for thrivemarket.com I really like the cause that Thrive Market supports to be able to provide nutritional food to those in need. I also appreciate the very patient, kind, and sensitive customer service that Thrive Market has when we go to them with issues or questions. This is one of the reasons I continue to stay a member.
K Kevin
12 days ago

Shady business practices

My review for thrivemarket.com Shady business practices:1. You must put in your credit card to see what they offer. Don't ask me to commit to a yearly membership before even seeing what you have to offer - terrible onboarding experience.2. The canceling membership experience is awful; I had to go into a chat, try to navigate the chatbot, and then talk to an agent who would do anything in his/her power not to cancel your membership. I had to ask four times to cancel my membership before the CS rep agreed to do it. Canceling the membership should be as easy as paying for one. It is an awful experience; do not give them your money.
D Diane Miller
15 days ago

Enjoy this company

My review for thrivemarket.com In my last order I had a jar of peppercinis that had shattered. Even though it took some time to get it done through chat the problem was solved. Wasn't expecting what was given back for the inconveinece. I've never had much trouble at all with this company.

Introduction

Thrive Market is an online retailer that offers healthy, organic, non-GMO, and sustainable products at discounted prices. Their mission is to make healthy living accessible and affordable to everyone. They have a wide range of products, including food, beauty, home, pet, and baby products. Thrive Market is a membership-based store, and members can save up to 50% off retail prices.

Pros and Cons

Pros:
  • Offers healthy, organic, non-GMO, and sustainable products
  • Discounted prices
  • Wide range of products
  • Membership-based store
  • Members can save up to 50% off retail prices
Cons:
  • Membership fee required
  • Limited selection of some products
  • Occasional out of stock items

User Experience

Thrive Market has a user-friendly website that is easy to navigate. They have a search bar that allows users to find products easily. The website also has detailed product descriptions, nutritional information, and reviews from other customers. Their website is mobile-friendly, and they have an app that is available for download on the App Store and Google Play.

Pricing and Value for Money

Thrive Market offers competitive prices, and their membership fee is affordable. Members can save up to 50% off retail prices, which makes it a great value for money. They also offer free shipping for orders over $49.

Alternatives

Some alternatives to Thrive Market include Whole Foods, Sprouts, and Trader Joe's. However, Thrive Market offers a unique benefit of being an online retailer, which allows for convenient shopping from the comfort of your own home.

Customer Service

Thrive Market has a great customer service team that is available via phone, chat, or email. They are responsive and helpful, and they offer a 30-day return policy for products that do not meet customers' satisfaction.

Product Quality and Selection

Thrive Market offers a wide range of high-quality products, including organic, non-GMO, and sustainable products. They have strict product standards and only sell products that meet their standards. They also have a selection of exclusive brands that are not available in other retailers.

Website Usability

Thrive Market's website is easy to navigate, and they have a search bar that allows users to find products easily. They also have detailed product descriptions, nutritional information, and reviews from other customers. The website is mobile-friendly, and they have an app that is available for download on the App Store and Google Play.

Returns and Exchanges

Thrive Market offers a 30-day return policy for products that do not meet customers' satisfaction. They will refund the purchase price, and the customer will be responsible for the shipping costs unless the product was defective or damaged.

Promotions and Discounts

Thrive Market offers various promotions and discounts to its members, including daily deals, free gifts, and exclusive offers. They also offer a referral program, where members can earn $25 in credit for every referral.

Reputation

Thrive Market has a good reputation for offering high-quality products at discounted prices. They have been featured in Forbes, The New York Times, and The Wall Street Journal, among others. They have also received positive reviews from customers.

Payment Options

Thrive Market accepts all major credit cards, PayPal, and Apple Pay as payment options.

Loyalty Programs

Thrive Market offers a referral program, where members can earn $25 in credit for every referral. They also offer a Thrive Gives program, where they donate a free membership to a family in need for every new paid membership.

Customer Reviews

Thrive Market has many positive customer reviews on their website and other review sites such as Trustpilot, Yelp, and Google.

Community Involvement

Thrive Market has a Thrive Gives program, where they donate a free membership to a family in need for every new paid membership. They also partner with non-profit organizations to help improve access to healthy food in underserved communities.

Shipping and Costs

Thrive Market offers free shipping for orders over $49. For orders under $49, they charge a flat rate of $5.95 for shipping. They ship to all U.S. states, including Hawaii and Alaska. They also offer international shipping to certain countries for an additional fee.