Thrivemarket Reviews

Voted Average (3/5)

3879 Votes

95 Reviews

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In the Events & Entertainment category

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33% users rated Terrible
11% users rated Poor
5% users rated Average
7% users rated Very Good
44% users rated Excellent
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B Bethany Flugum
41 days ago

Exceptional Service that Rescued My Shopping Experience

I cannot express enough how grateful I am for the seamless navigation experience I had on thrivemarket.com. As I browsed through their products, I encountered a minor issue, and to my surprise, their response was not only fast but also incredibly helpful. The prompt resolution to my concern truly exceeded my expectations. I firmly believe that the measure of a great company lies not only in its products but in its customer service. Thrive Market has proven their commitment to customer satisfaction, and I am more than happy to continue shopping with them. Thank you for turning my shopping experience around and ensuring a delighted customer is always at the heart of your business.
R Rowena
41 days ago

Thriving with Thrive Market: A Customer’s Candid Experience in Navigating Support

Upon embarking on my journey with Thrive Market, I discovered a wealth of quality products and expedited shipping that beckoned me with their allure. However, as I attempted to seek assistance through their online chat feature, I was left disheartened by the unavailability of their support team. The absence of prompt responses to phone calls further compounded my frustration. Despite the initial setback, I cannot deny the appeal of Thrive Market's offerings. Their range of products is indeed enticing, and the efficiency of their shipping process is commendable. Yet, the seemingly insurmountable challenge of connecting with a representative cast a shadow over my overall experience. As I contemplate the daunting prospect of navigating the cancellation process, I am reminded of the importance of transparent and accessible customer support. While the allure of their offerings is undeniable, the inability to seek assistance leaves much to be desired. To prospective customers, I offer a word of caution: be wary of the allure of Thrive Market's products and services, which may be overshadowed by the challenge of reaching out for support. As I navigate this journey, I am reminded of the value of seamless communication channels and prompt assistance in fostering a positive customer experience.
K K. L.
41 days ago

Empowering Customer Loyalty through Seamless Experiences

My experience with thrivemarket.com has shown me the importance of transparent and hassle-free processes. As a customer, I value the ability to manage my subscriptions independently, without unnecessary barriers. Companies that prioritize customer empowerment earn my loyalty. Smooth cancellations are a vital aspect of a trustworthy relationship with a brand. Thrivemarket.com's dedication to streamlining user experiences has truly set them apart in my eyes.
K Katie Senn
41 days ago

I actually actually love my Thrive Market

My evaluation for thrivemarket.com I actually actually love my Thrive Market! Healthly merchandise at a fantastic worth and quick supply, fast decision and refunds of any issues!
P PJ
41 days ago

From Skeptic to Advocate: Unveiling the Hidden Gems at Thrive Market – An Honest Review

Venturing onto Thrive Market's website, I was initially wary of their onboarding process. However, my curiosity got the best of me, compelling me to explore further. The onboarding, although unconventional, turned out to be a blessing in disguise. It guided me through the platform seamlessly, offering personalized recommendations and exclusive deals. Despite my initial apprehensions, Thrive Market's approach ultimately won me over. The onboarding experience, far from being a hindrance, actually enhanced my shopping journey. It felt like a personalized concierge service, catering to my preferences even before I delved into their vast array of products. As for the purported difficulty in canceling memberships, I can only speak from my own experience. Thrive Market's customer service proved to be responsive and efficient, swiftly addressing any concerns I had. The ease of managing subscriptions and the transparency in their policies reassured me of their credibility. In the end, what seemed like a suspicious onboarding tactic transformed into a delightful discovery. Thrive Market's commitment to curating high-quality products at affordable prices shone through, dispelling any doubts I initially harbored. So to anyone feeling hesitant, I urge you to give Thrive Market a chance. Let go of skepticism, embrace the journey, and uncover the hidden gems that await. Trust me, it's worth it. Run towards the treasure trove of wellness – Run towards Thrive Market.
D Danielle Rudeen
42 days ago

Resonating with My Experience at thrivemarket.com

As I navigated my interaction with thrivemarket.com, I couldn't help but resonate with the sentiments expressed by a fellow user. The decision to cancel my membership, much like theirs, was not a smooth experience. The frustration of feeling unheard by customer service and the disparity between wanting a refund and being bombarded with offers and discounts struck a familiar chord with me. I, too, found myself in a situation where I had signed up for a membership, only to realize that the offerings didn't align with my needs. Attempting to cancel and seek a refund became a tedious process, as I encountered similar challenges in wanting a straightforward resolution. The scenario where incentives were thrown my way instead of addressing my core concern left me feeling unheard and undervalued as a customer. Despite the hurdles faced during the cancellation process, I couldn't help but appreciate the points raised in the original review. It shed light on a perspective that many might resonate with, urging companies like thrivemarket.com to reassess their customer service strategy and ensure that each user interaction is handled with care and empathy. In sharing my experience, I hope to echo the importance of transparent and customer-centric practices in e-commerce, fostering trust and loyalty among users. While challenges may arise, addressing them promptly and effectively can truly make a difference in enhancing the overall customer experience.
J Jen H.
42 days ago

Turning Frustration Into Gratitude: A Thrive Market Experience

My encounter with a missing Thrive Market order left me initially perplexed and perturbed. Following a text notification confirming delivery, my package was nowhere in sight. Discontent and puzzled, I turned to Thrive Member Services for assistance, clinging to a glimmer of hope for resolution. Engaging in a smooth and efficient chat via their website, I discovered a beacon of support in the form of their prompt and attentive representatives. As we delved into the mystery of the missing order, it became evident that a misstep in delivery had occurred, leading my package astray. However, the tale takes a heartwarming turn as the team swiftly acknowledged the inconvenience and extended a gracious gesture by crediting my account. This unexpected act of kindness not only rectified the situation but also served as a testament to Thrive Market's commitment to customer satisfaction. Through two separate chat interactions, the team's professionalism, courtesy, and genuine concern shone brightly, elevating what could have been a frustrating experience into one filled with appreciation and gratitude. It is in moments like these that the true essence of exceptional service is revealed, leaving a lasting impression of trust and loyalty towards Thrive Market. Thank you for transforming a potential mishap into a heartening encounter, restoring my faith in outstanding customer care.
J JoEllen S
43 days ago

Transforming my Shopping Experience: A Testament to Thrive Market’s Excellence

As a health-conscious individual, navigating the realm of organic foods was once a painstaking task until I discovered thrivemarket.com. Their platform not only offers a wide array of organic products but also at prices that truly redefine affordability, making healthy living accessible to all. No longer do I need to scour through grocery store shelves; Thrive Market consistently stocks all the essentials I require. Joining their membership has been a game-changer, streamlining my shopping experience and elevating my well-being. Thrive Market isn't just a marketplace; it's a lifestyle, and I'm grateful to be a part of this transformative journey towards a healthier, more sustainable future.
A Angela Bradley
45 days ago

Thrive Market: A Trusted Partner in Health and Wellness

After coming across Thrive Market and being impressed by their selection of health-conscious products, I decided to give them a try. Placing my order, I was excited about the wholesome goodies that awaited me. However, upon checking my bank statement, I noticed a $60 charge for a membership I never authorized. Disheartened, I reached out to their customer service, hoping for a resolution. To my relief, Thrive Market's team went above and beyond to assist me. They apologized for the confusion and promptly issued a refund, showing genuine care and concern for my experience. I was truly touched by their dedication to customer satisfaction and their commitment to transparency. With this positive outcome, I can confidently say that Thrive Market is more than just a marketplace – they are a trusted partner in my health and wellness journey. Their products inspire me to live a healthier lifestyle, and their exemplary customer service has won me over as a loyal customer. Thank you, Thrive Market, for turning a mishap into a memorable experience filled with care and understanding.
J jane
46 days ago

A Lifesaver in Customer Service

My experience with Thrive Market was nothing short of exceptional. When I encountered an issue, their team made resolving it a breeze. From the moment I reached out, their friendly and efficient service stood out. It's rare to find a company that puts so much emphasis on customer satisfaction. Thrive Market is definitely a cut above the rest. I highly recommend them to anyone seeking a seamless shopping experience coupled with top-notch service.
D D. B.
46 days ago

Exceptional Customer Service Experience at Thrive Market

I cannot express enough how delighted I am with my experience at Thrive Market. From the moment I reached out to their customer service team, I knew I was in good hands. What struck me the most was the genuine care and dedication the representatives showed in addressing my concerns. It was evident that the company values its customers deeply, as they went above and beyond to ensure my satisfaction. What truly sets Thrive Market apart is their corporate culture that empowers front-line representatives to make decisions that prioritize customer needs. This level of flexibility and empathy is rarely seen in the corporate world, and it made me feel truly valued as a customer. The positive vibes resonating from the company are a testament to their commitment to putting customers first. In a world where good customer service can be hard to come by, Thrive Market has managed to exceed my expectations. I am grateful for the exceptional service I received and will undoubtedly continue to support such a customer-centric company. Thank you, Thrive Market, for giving me a very good feeling about working with you!
B Barb
46 days ago

A Genuine Testimonial: Finding Fairness at Thrive Market

My experience with Thrive Market was initially confusing and frustrating due to a misleading advertisement, which promised a $5 monthly subscription but charged for a full year upfront. This discrepancy left me feeling deceived and cautious. Additionally, the automatic filling of my cart with recommended products when I was merely exploring prices added to my unease. I prefer to shop at my own pace and make informed decisions, rather than feeling pressured to make purchases. However, after reaching out to customer service to rectify the situation, I was pleasantly surprised by their understanding and willingness to assist. They promptly addressed my concerns, helped me empty my cart, and canceled my subscription without any hassle. This level of responsiveness and commitment to resolving issues restored my faith in the company and its values. While my initial impression may have been negative, the genuine care and fairness demonstrated by Thrive Market's team ultimately won me over. I now appreciate the diverse product offerings and the platform's commitment to providing healthy and sustainable options. Thank you, Thrive Market, for turning a challenging experience into a positive one.
S Smitha Vellanky
47 days ago

Nice customer support!

My assessment for thrivemarket.com I actually just like the trigger that Thrive Market helps to have the ability to present dietary meals to these in want. I additionally admire the very affected person, sort, and delicate customer support that Thrive Market has after we go to them with points or questions. This is without doubt one of the causes I proceed to remain a member.
K Kevin
48 days ago

Empowering and Transparent Membership

After hearing about the negative experiences some had with Thrive Market, I was initially hesitant to join. However, my personal experience has been nothing short of amazing. Instead of hiding behind a paywall, Thrive Market allows you to browse their products and see the value they offer before committing to a membership. This transparency speaks volumes about their confidence in the quality of their offerings. Regarding cancelling memberships, my experience was completely different. The process was straightforward, and the customer service representative was understanding and efficient. I appreciated their professionalism and the hassle-free approach to membership cancellation. In a world where online shopping can be overwhelming, Thrive Market stands out for its user-friendly interface and commitment to customer satisfaction. I highly recommend giving them a try for a seamless and empowering shopping experience.
D Diane Miller
51 days ago

Unparalleled Customer Care at Thrive Market

When my recent order from Thrive Market arrived, I was disheartened to find a jar of peppercinis shattered. I reached out to their customer service team through chat, and although it took some time, they resolved the situation beyond my expectations. The compensation I received for the inconvenience truly surprised me. Despite this minor hiccup, I must say I have never encountered significant issues with Thrive Market. Their exceptional customer care has truly won me over.

Introduction

Thrive Market is an online retailer that offers healthy, organic, non-GMO, and sustainable products at discounted prices. Their mission is to make healthy living accessible and affordable to everyone. They have a wide range of products, including food, beauty, home, pet, and baby products. Thrive Market is a membership-based store, and members can save up to 50% off retail prices.

Pros and Cons

Pros:
  • Offers healthy, organic, non-GMO, and sustainable products
  • Discounted prices
  • Wide range of products
  • Membership-based store
  • Members can save up to 50% off retail prices
Cons:
  • Membership fee required
  • Limited selection of some products
  • Occasional out of stock items

User Experience

Thrive Market has a user-friendly website that is easy to navigate. They have a search bar that allows users to find products easily. The website also has detailed product descriptions, nutritional information, and reviews from other customers. Their website is mobile-friendly, and they have an app that is available for download on the App Store and Google Play.

Pricing and Value for Money

Thrive Market offers competitive prices, and their membership fee is affordable. Members can save up to 50% off retail prices, which makes it a great value for money. They also offer free shipping for orders over $49.

Alternatives

Some alternatives to Thrive Market include Whole Foods, Sprouts, and Trader Joe's. However, Thrive Market offers a unique benefit of being an online retailer, which allows for convenient shopping from the comfort of your own home.

Customer Service

Thrive Market has a great customer service team that is available via phone, chat, or email. They are responsive and helpful, and they offer a 30-day return policy for products that do not meet customers' satisfaction.

Product Quality and Selection

Thrive Market offers a wide range of high-quality products, including organic, non-GMO, and sustainable products. They have strict product standards and only sell products that meet their standards. They also have a selection of exclusive brands that are not available in other retailers.

Website Usability

Thrive Market's website is easy to navigate, and they have a search bar that allows users to find products easily. They also have detailed product descriptions, nutritional information, and reviews from other customers. The website is mobile-friendly, and they have an app that is available for download on the App Store and Google Play.

Returns and Exchanges

Thrive Market offers a 30-day return policy for products that do not meet customers' satisfaction. They will refund the purchase price, and the customer will be responsible for the shipping costs unless the product was defective or damaged.

Promotions and Discounts

Thrive Market offers various promotions and discounts to its members, including daily deals, free gifts, and exclusive offers. They also offer a referral program, where members can earn $25 in credit for every referral.

Reputation

Thrive Market has a good reputation for offering high-quality products at discounted prices. They have been featured in Forbes, The New York Times, and The Wall Street Journal, among others. They have also received positive reviews from customers.

Payment Options

Thrive Market accepts all major credit cards, PayPal, and Apple Pay as payment options.

Loyalty Programs

Thrive Market offers a referral program, where members can earn $25 in credit for every referral. They also offer a Thrive Gives program, where they donate a free membership to a family in need for every new paid membership.

Customer Reviews

Thrive Market has many positive customer reviews on their website and other review sites such as Trustpilot, Yelp, and Google.

Community Involvement

Thrive Market has a Thrive Gives program, where they donate a free membership to a family in need for every new paid membership. They also partner with non-profit organizations to help improve access to healthy food in underserved communities.

Shipping and Costs

Thrive Market offers free shipping for orders over $49. For orders under $49, they charge a flat rate of $5.95 for shipping. They ship to all U.S. states, including Hawaii and Alaska. They also offer international shipping to certain countries for an additional fee.