Ticketgoose Reviews

Voted Poor (2/5)

37 Votes

37 Reviews

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In the Big Sales category

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5% users rated Terrible
49% users rated Poor
24% users rated Average
19% users rated Very Good
3% users rated Excellent
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Introduction

Ticketgoose.com is an online platform that offers bus ticket booking services to travelers in India. The website has a well-designed user interface that enables users to search for bus routes, compare fares and book tickets from a wide range of operators across the country.

Pros and Cons

Pros
  • Easy to use and navigate website
  • Wide range of bus operators and routes to choose from
  • Secure payment options
  • 24/7 customer support
  • Mobile app for convenient booking
Cons
  • No flight or train booking services
  • Some users report occasional technical glitches on the website

User Experience

Ticketgoose.com provides a smooth and hassle-free experience to users. The website has a clean layout and easy-to-use interface that allows users to quickly search for bus routes and book tickets. The mobile app is also well-designed, making it easy for customers to book tickets on the go.

Pricing and Value for Money

Ticketgoose.com offers competitive pricing on its bus tickets, and users can often find discounts and promotions on the website. The company also offers a loyalty program where customers can earn rewards for booking tickets. Overall, customers feel that ticketgoose.com provides good value for money.

Alternatives

There are several competitors in the Indian online ticket booking market, including Goibibo, MakeMyTrip, and RedBus. While each company has its own strengths and weaknesses, ticketgoose.com stands out for its easy-to-use interface and wide range of bus operators and routes.

Customer Service

Ticketgoose.com has a dedicated customer support team that is available 24/7 to assist users with any queries or issues they may have. Users can contact the support team through phone, email, or chat.

Product Quality and Selection

Ticketgoose.com offers bus ticket booking services, and the quality of the service depends on the bus operator chosen by the user. However, the website does offer a wide range of operators and routes to choose from, giving users plenty of options.

Website Usability

The ticketgoose.com website is easy to use and navigate, with clear menus and search functions. Users can easily search for bus routes, select seats, and book tickets. The website also loads quickly, making for a seamless booking experience.

Returns and Exchanges

Ticketgoose.com allows users to cancel or change their bus tickets, but the refund policy varies depending on the bus operator chosen. Users should read the terms and conditions carefully before booking tickets.

Promotions and Discounts

Ticketgoose.com often has special promotions and discounts available for users, making it more affordable to book bus tickets. Users can also join the loyalty program to earn rewards for booking tickets.

Reputation

Ticketgoose.com has a good reputation among users, with many customers praising the website's ease of use and customer service. However, some users have reported occasional technical glitches on the website.

Payment Options

Ticketgoose.com offers several payment options, including credit card, debit card, net banking, and mobile wallets like Paytm and PhonePe. All payment options are secure and encrypted for user safety.

Loyalty Programs

Ticketgoose.com offers a loyalty program where users can earn rewards for booking tickets. Users earn one point for every Rs. 100 spent, and points can be redeemed for discounts on future ticket bookings.

Customer Reviews

Ticketgoose.com has received mostly positive reviews from customers, who appreciate the website's easy-to-use interface and wide range of bus operators. Some users have reported occasional technical glitches, but overall, the website has a good reputation for reliability.

Community Involvement

Ticketgoose.com does not have a specific community involvement program, but the website does partner with various bus operators and travel companies to offer a wide range of options for users.

Shipping and Costs

Ticketgoose.com is an online platform, so there are no shipping costs involved. Users can book their bus tickets online and receive an e-ticket confirmation via email or SMS. Users should read the terms and conditions carefully before booking tickets to understand any associated costs or fees.