Ticketnetwork User Reviews

Introduction:

Ticketnetwork.com is an online marketplace that caters to the needs of people who are looking for entertainment tickets. It was founded in 2002 and has quickly become one of the go-to websites for buying and selling tickets. The site offers tickets for concerts, sports events, theater, and other live events.

Pros and Cons:

Pros: - Wide selection of tickets for various events - Excellent customer service - User-friendly website interface - Competitive pricing - Secure payment options Cons: - Shipping charges might be high for some events - Some tickets might not be refundable

User Experience:

The website is easy to navigate and the search function works well. The site also has a mobile app that allows users to search and purchase tickets on the go. The checkout process is smooth and secure, and users can choose to have the tickets delivered by email, FedEx, or will call.

Pricing and Value for Money:

Ticketnetwork.com offers competitive pricing for tickets. They also have a price match guarantee that ensures that customers will get the best deal. The site also has a loyalty program that offers discounts and cashback to frequent buyers.

Alternatives:

Some of the alternatives to Ticketnetwork.com include StubHub, SeatGeek, and Vivid Seats. These sites offer similar services and are also well-known in the industry.

Customer Service:

Ticketnetwork.com has excellent customer service. The site has a help center that provides answers to frequently asked questions. Users can also contact the support team via phone or email. The site also has a feedback feature where customers can rate their experience.

Product Quality and Selection:

Ticketnetwork.com offers tickets for a wide range of events, including concerts, sports games, and theater shows. The site also offers VIP packages for some events. The tickets sold on the site are genuine and the site guarantees that users will receive the tickets in time for the event.

Website Usability:

The website is easy to navigate and the search function works well. The site also has a mobile app that allows users to search and purchase tickets on the go. The checkout process is smooth and secure, and users can choose to have the tickets delivered by email, FedEx, or will call.

Returns and Exchanges:

Ticketnetwork.com has a comprehensive returns and exchange policy. Users can return tickets for a refund or exchange them for another event. However, some events might not be eligible for returns or exchanges.

Promotions and Discounts:

The site offers various promotions and discounts for users. These include loyalty programs, coupon codes, and cashback offers. The site also has a promo code feature where users can enter a code to get a discount on their purchase.

Reputation:

Ticketnetwork.com has a good reputation in the industry. The site has been in business for almost 20 years and has built a loyal customer base. The site also has an A+ rating from the Better Business Bureau.

Payment Options:

The site offers several payment options, including credit cards, PayPal, and Apple Pay. The site also has a secure payment process that ensures that users' information is protected.

Loyalty Programs:

The site has a loyalty program that rewards frequent buyers with discounts and cashback. Users can earn points for every purchase and redeem them for discounts on future purchases.

Customer Reviews:

Ticketnetwork.com has mostly positive customer reviews. Customers appreciate the site's wide selection of tickets, competitive pricing, and excellent customer service.

Community Involvement:

Ticketnetwork.com is involved in various community activities. The site partners with local charities and organizations to donate tickets to people in need.

Shipping:

The site offers several shipping options, including email, FedEx, and will call. Shipping charges vary depending on the event and the delivery method.

Costs:

The site's pricing is competitive and the site offers various promotions and discounts. However, some events might have high shipping charges.