Users Voice for Ticketnew

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Review article published on: 29 Mar 2019

Last updated by on 06 Mar 2023

"I'm the author of two non-fiction books: Wanderland shortlisted for the Stanford Dolman Award and Wainwright Prize, and the award-winning Wild Times."
Dec 2022 5 5 5 5 5 5
Jan 2023 5 4.1 4.8 3 2.7 3.3
Feb 2023 5 5 5 5 3 5
Mar 2023 5 5 5 5 5 5
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Detailed Ticketnew Review by

Introduction: is a leading online platform that provides customers with easy access to tickets for various events, including movies, concerts, sports, and theater. Established in 2008, has revolutionized the way people book and purchase event tickets in India. With an extensive network of cinemas, stadiums, theaters, and other venues, offers millions of tickets for various events, both locally and internationally.

Pros and Cons:

  • Easy to use platform with simple and intuitive interface
  • Wide range of events and tickets including movies, concerts, sports, and theater
  • Secure and reliable platform for booking and purchasing tickets
  • Great value-for-money deals and cashback offers on various events
  • User-friendly mobile app for seamless ticket booking and management
  • The website may experience occasional technical glitches
  • Some events may sell out quickly, leaving customers disappointed
  • Not all events or tickets may be available on the platform
  • The refund and cancellation policy may be limited for some events or venues

User Experience: has a simple, user-friendly interface that allows customers to easily search and book tickets for various events. The website is easy to navigate and provides detailed information about each event, including showtimes, dates, and venues. Moreover, the website is optimized for mobile devices, making it easy for users to book and manage their tickets on the go.

Pricing and Value for Money: offers competitive pricing and great value-for-money deals on various events. Customers can enjoy cashback offers, discounts, and other promotions on their ticket purchases, making it an affordable and convenient way to book and enjoy their favorite events.


Other popular ticket booking platforms in India include BookMyShow, Paytm, and Customers can choose from a range of platforms according to their preferences, needs, and budget.

Customer Service: offers efficient and reliable customer service through their online chat support, email support, and social media channels. The customer support team is available 24/7 to assist customers with their queries, complaints, and feedback.

Product Quality and Selection: offers a wide range of high-quality events and tickets, including movies, concerts, sports, and theater. Customers can choose from various options such as seat selection, timing, and venue to suit their preferences.

Website Usability: has a user-friendly and easy-to-navigate website that provides customers with all the necessary information about the events and tickets available on the platform. The website is well-organized and optimized for mobile devices, ensuring a seamless booking experience for customers.

Returns and Exchanges: offers a limited refund and cancellation policy for some events or venues. Customers are advised to carefully read the refund and cancellation policy before booking their tickets.

Promotions and Discounts: offers various promotions and discounts on their ticket purchases, including cashback offers, discount codes, and other deals. Customers can also enjoy loyalty programs and other incentives for repeat purchases.

Reputation: has established a solid reputation in the Indian market due to its reliable and secure ticket booking platform. The company has a large network of cinemas, theaters, stadiums, and other venues, making it a popular platform for booking and enjoying various events.

Payment Options: offers multiple payment options, including credit/debit cards, net banking, and mobile wallets. Customers can choose the option that suits their preferences and convenience.

Loyalty Programs: offers various loyalty programs and incentives for repeat customers, including cashback rewards, discount coupons, and other benefits.

Customer Reviews: has received positive customer reviews for its reliable and convenient ticket booking platform. Customers have praised the company's user-friendly interface, great value-for-money deals, and efficient customer service.

Community Involvement: supports various community initiatives and social causes, such as education, healthcare, and environmental protection. The company actively participates in local events and initiatives to promote social responsibility and community development.

Shipping and Costs: offers electronic ticket delivery, eliminating the need for shipping or delivery. Customers can book and receive their tickets online, ensuring a hassle-free and cost-effective experience.