Users Voice for Ties

24% users rated Terrible
5% users rated Poor
2% users rated Average
5% users rated Very Good
64% users rated Excellent
Pie Chart Review Representation for Ties
Ties Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 18 Feb 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 1.4 5 5 3.6 4
Jul 2022 5 1.2 4.5 1.3 3.2 1.8
Aug 2022 5 1.1 4.3 1.3 3 2.2
Mar 2023 3.7 1.4 4.8 1 3.7 2.3
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Detailed Ties Review by

Introduction:

Ties.com is a one-stop-shop for all your necktie and bowtie needs. Boasting an extensive collection of over 4,000 unique designs, this online retailer caters to everyone, from first-time tie-wearers to fashion-forward enthusiasts. The company has been in business since 2009 and has since gained a loyal following for its high-quality products, affordable prices, and exceptional customer service.

Pros:

Ties.com offers free shipping on orders over $45, and all orders come with a 100% satisfaction guarantee. The website also features helpful resources such as a tie knot tutorial and a blog that offers style advice and trends. Additionally, the company donates 1% of its profits to different charities every year.

Cons:

While Ties.com offers a large selection of ties and bowties, the variety of other accessories is somewhat limited. The website could also benefit from more detailed product descriptions and customer reviews to help shoppers better understand what they're purchasing.

User Experience:

Ties.com's website is both aesthetically pleasing and easy to navigate. The homepage features a search bar and various categories, making it simple for users to find what they're looking for. The checkout process is straightforward, and there are numerous payment options available.

Pricing and Value for Money:

Ties.com's prices are reasonable, with most neckties falling between $25 and $40. Considering the high-quality materials and craftsmanship that go into each product, these prices represent excellent value for money.

Alternatives:

Other online retailers offering similar products include The Tie Bar, Beau Ties, and Knot Society. However, Ties.com stands out for its expansive collection and affordable prices.

Customer Service:

Ties.com's customer service team is responsive and helpful. The company offers live chat and email support, and users can also call between 8 am and 5 pm PST. The website's FAQ page is comprehensive and answers most questions.

Product Quality and Selection:

Ties.com offers a vast selection of ties, bowties, and pocket squares, with new designs added regularly. The quality of the materials and craftsmanship is impressive, ensuring that each product will last for years to come.

Website Usability:

Ties.com's website is clean, easy to use, and optimally designed for its users. With its intuitive interface, users can easily find the product they're looking for, and the website's speedy load times ensure a seamless user experience.

Returns and Exchanges:

Ties.com's return policy is straightforward. In the event of a defect or incorrect product, users can return their items for an exchange or refund within 60 days of purchase.

Promotions and Discounts:

Ties.com offers several ways to save on purchases. Users can sign up for the company's newsletter to receive exclusive discounts and first access to new products. Additionally, there are regular sales and promotions, including a 15% discount for first-time buyers.

Reputation:

Ties.com has a solid reputation in the market as a go-to retailer for high-quality ties and accessories. Most online reviews praise the company for its excellent customer service and vast selection.

Payment Options:

Ties.com accepts payments through most major credit and debit cards, including Visa, Mastercard, American Express, and Discover. The website also offers PayPal transactions for added convenience.

Loyalty Programs:

While there is no formal loyalty program in place, Ties.com offers various discounts and promotions exclusively for its existing customers.

Customer Reviews:

Ties.com has a 4.5-star rating on Trustpilot, with most customers praising the company for its high-quality products and responsive customer service.

Community Involvement:

One of Ties.com's core values is social responsibility, and the company donates 1% of its profits to different charities and organizations every year.

Shipping and Costs:

Ties.com offers free standard shipping on orders over $45 within the United States. Shipping costs for smaller orders start at $4.99. The company also offers international shipping for an additional fee.

Ties Recent User Reviews

User Rating

5 stars

17

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Reviewer Name: Gary Simpson

Review Submission Date: 2022-05-31

Review Title: They were able to get me my ties in…
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Review Description: They were able to get me my ties in time for my wedding, A+++ company!

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Reviewer Name: Greg

Review Submission Date: 2022-03-05

Review Title: This company is either out of business…
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Review Description: This company is either out of business or a front to steal money. I placed an $87 order over two weeks ago and it has not been processed. I have emailed and called and have not received a response. Phone calls go straight to voicemail. A total scam job.

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Reviewer Name: customer

Review Submission Date: 2022-02-19

Review Title: Don’t buy from this website
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Review Description: Ties not shipped on schedule provided on their website, and will not arrive in time for the event. I made multiple attempts to contact them via email, chat, and phone. They have never responded.

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Reviewer Name: Elizabeth Hardaker

Review Submission Date: 2021-05-09

Review Title: I ordered from this company and payed…
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Review Description: I ordered from this company and payed $80 ; it’s in China not USA; got no email receipt thanking me for order or details of purchase and no reply on their help chat screen , which says they respond straight away, tried twice and sent 3 emails with no reply . Hopeless

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Reviewer Name: Esther Goldberg

Review Submission Date: 2020-07-11

Review Title: I recently purchase patriotic socks…
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Review Description: I recently purchased patriotic socks from Ties.com. I was really excited about it but it didn't last long, it took a week to arrive and I couldn't believe my eyes when I looked at the packaging and saw that the socks with the American flag are Made in China. Unbelievable. Everything they sell is not made in the US. It is time to put America first

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Reviewer Name: Lloyd Johnson

Review Submission Date: 2020-05-21

Review Title: SCAM
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Review Description: SCAM, you will get email after email telling you the order has been delayed. Its beyond a joke and these guys got very little money out of me, but I will post this everywhere.

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Reviewer Name: RJ JA

Review Submission Date: 2020-04-08

Review Title: Thieves - do not order from them
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Review Description: Returned a tie and still awaiting a refund after 20 days. Do not order from this company - thieves. Will be filing a BBB complaint. Stay away!!!!

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Reviewer Name: John

Review Submission Date: 2020-03-07

Review Title: I returned a tie clip that failed to…
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Review Description: I returned a tie clip that failed to work. The company received the return but did not apply a credit to my account. I have attempted to contact Ties.com on several occasions, both by phone and the email contact provided. NO response, and no refund. Customer service does not exist if there is a problem.

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Reviewer Name: Patricia Planer

Review Submission Date: 2020-02-12

Review Title: I gave the tie
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Review Description: I gave the tie, that I ordered, as a gift...I have not heard from the recipient yet but my philosophy is "no news is good news!" I liked it but I do not wears ties! I do love the Ties.com website, though. Many tie varieties to choose from and a great selection of accessories as well.

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Reviewer Name: DVO nAZ

Review Submission Date: 2020-02-10

Review Title: The quality of material and print of…
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Review Description: The quality of material and print of the tie is excellent. However, the tie is approximately 1 and a half to two inches too short according to how a tie should be worn and how long the shorter end should extend.