Tikona Reviews

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23 Reviews

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A Cautionary Tale: Why You Should Think Twice Before Choosing tikona.in

Let me start by saying that my experience with tikona.in has been very frustrating. I initially thought that their service would be a good investment, but it turned out to be quite the opposite. The wifi connectivity was so unreliable that it seemed like a waste of money. Every time I raised a complaint, I received a recorded response assuring me that it would be resolved soon, but the issue persisted. The frequent ping drops and intermittent outages made it nearly impossible to use the internet seamlessly. The service technician's promise to send someone to fix the problem the next day never materialized. The whole ordeal left me extremely dissatisfied. If you're considering tikona.in, I urge you to think twice. From my experience, it seems like you may end up wasting your hard-earned money on a subpar service. Take it from someone who has been there – it's not worth the headache. In conclusion, my candid advice to anyone looking for reliable internet service is to steer clear of tikona.in. Do your research and invest in a provider that values your time and money.

Exceptional Service and Unwavering Commitment to Customer Satisfaction!

I cannot express my gratitude enough for the exceptional service provided by tikona.in. From the moment I reached out with my connectivity issues, their team worked tirelessly to resolve the issue, leaving no stone unturned. Their unwavering commitment to ensuring customer satisfaction is truly commendable. The founder's dedication to the business is evident in the prompt and efficient manner in which my concerns were addressed. It's clear that every member of their team is well-trained and focused on providing top-notch service. I am truly impressed by the quality of materials used and the attention to detail in providing a seamless connection. It's evident that the company values every rupee spent by their customers and strives to provide the best possible service in return. In a world where ethical business practices are sometimes overlooked, tikona.in stands out as a beacon of integrity and commitment to excellence. I am a satisfied customer and would highly recommend their services to anyone in need of reliable connectivity. Thank you, tikona.in, for going above and beyond to ensure that every aspect of your service is delivered with the utmost professionalism and care.

Almost a month completed since…

"After recently relocating, I was in desperate need of a reliable internet service. I decided to give tikona.in a try, but I was left feeling incredibly disappointed. It's been almost a month since I requested a relocation, and I still haven't received a single call or any indication that my services will be moved. The lack of communication and follow-up has been extremely frustrating, and I've reached the end of my patience with this company. I've made the decision to disconnect my services with tikona.in, and I'll be switching to Jio Fiber or another provider that values customer satisfaction. Unlike tikona.in, these companies actually have the courtesy to reach out and provide the support their customers need. My experience with tikona.in has been nothing short of a nightmare, and I wouldn't recommend their services to anyone in need of reliable internet. If you're looking for a provider that prioritizes customer care and communication, I strongly advise looking elsewhere. The lack of follow-up and support from tikona.in has made it clear that they offer the worst service I've ever experienced. Save yourself the frustration and choose a company that truly values its customers."

Tikona: A Disappointing and Deceptive ISP Experience

When I first subscribed to Tikona.in, I had high hopes for a reliable internet service provider. Unfortunately, my experience with them turned out to be nothing short of a looting scheme. From the moment I signed up, I encountered issues with internet connectivity. Despite reaching out to customer service for assistance, my concerns were met with indifference, and nothing was done to resolve the issues at hand. What frustrated me even further was when I decided to terminate their service due to the recurring problems. Despite my explicit request to discontinue the service, Tikona continued to bill me, citing an ongoing connection that had allegedly not been discontinued. This resulted in relentless harassment and intimidation tactics from the company, including fake legal threats and relentless calls from aggressive recovery agents. It became apparent that Tikona's practices were far from ethical, and their behavior left much to be desired. The experience left me feeling exploited and deceived. It's clear that Tikona's approach to customer service and billing is not only unprofessional but also borders on fraudulent. I strongly advise anyone considering Tikona as their ISP to stay away. The treatment I received was nothing short of appalling, and it is evident that this company prioritizes monetary gain over providing genuine and reliable services. My advice is to steer clear of Tikona and seek out a reputable ISP that values its customers and upholds ethical business practices.

Absolutely unprofessional

I am deeply disappointed with my experience with tikona.in. Over the past 7/8 years, we have been loyal customers, but the level of unprofessionalism, ethical misconduct, and inefficiency we have encountered is truly unparalleled. As my family prepares to relocate overseas, we have encountered significant obstacles in our attempts to terminate our service with tikona.in. Despite our best efforts, the company has repeatedly pushed us to transfer our connection to a friend or relative or to simply place it on hold, rather than allowing us to close our account as requested. The frustration and stress caused by this ordeal have been exacerbated by the consistently unhelpful and unfriendly behavior of the company's representatives. In my attempts to seek resolution, I have interacted with approximately 5-6 different representatives, only to find that each one seems to have been indoctrinated with the same mindset of retaining customers at any cost, regardless of their preferences or circumstances. My hope was to part ways with tikona.in amicably, but the lack of cooperation and understanding from the company has made this an incredibly challenging and unpleasant process. I regret that I am unable to award tikona.in a negative star rating, as they have undoubtedly earned it. In conclusion, my experience with tikona.in has been marred by their unprofessionalism, lack of ethics, and disregard for customer satisfaction. Despite years of patronage, the company's refusal to accommodate my reasonable request has left me deeply disillusioned. I sincerely hope that they reconsider their approach to customer service and uphold the values of professionalism and ethical conduct that are essential in any business relationship.

My Satisfactory Experience with Tikona Broadband Service

After extensively using Tikona's broadband service for nearly 3 to 4 years, I can confidently say that my overall experience has been largely positive. The service, though not exceptional, met my expectations and provided me with a reliable internet connection during this period. However, a recent encounter with their customer service has left me dissatisfied and eager to share my experience. Transitioning into the story of my association with Tikona, I must commend the service for its consistency and reliability. Through numerous work presentations, video conferences, and leisurely browsing, the connection seldom faltered in its performance. The speed was reasonable, and I rarely encountered disruptions or downtime, thus cementing my satisfaction with the service. In July 2023, a significant life event prompted me to relocate, necessitating the disconnection of my broadband service with Tikona. Despite this decision, my experience took an unfortunate turn. Having paid an advance amount for the service, I expected a seamless and prompt refund process as I bid adieu to their services. To my dismay, despite repeated requests, the refund process has been needlessly protracted, leaving me deeply disappointed and frustrated. Furthermore, during my tenure as a customer, I also encountered some inflexibility regarding payment deadlines. Tikona's policy did not allow any leeway for late payments, lacking the understanding and consideration that one would expect from a service provider. Ultimately, while my overall experience with Tikona's broadband service was acceptable, the unfavorable experience with their customer service post disconnection has marred my previously positive impression. As a customer, I genuinely hoped for a more compassionate and responsive approach from them, especially during the disconnection process. In conclusion, while Tikona's broadband service fulfilled my connectivity needs with its consistent performance over the years, their subpar handling of the refund process and inflexible payment policies post disconnection left much to be desired. It is my sincere sentiment that Tikona could greatly benefit from enhancing their customer service protocols to ensure a more positive and satisfactory experience for their customers.

I have never seen such a disaster and…

Experiencing Tikona Broadband: A Tale of Frustration and Disappointment My experience with tikona.in has been nothing short of a nightmare. I feel compelled to share my frustrating ordeal in the hope that others may be spared from the exasperating ordeal that I have endured. Tikona's service has been nothing short of a disaster, and I urge anyone considering their broadband services to think twice before subjecting themselves to such an infuriating experience. Every interaction with Tikona has left me disheartened and utterly dissatisfied. When it comes to billing and payment reminders, they are prompt and persistent, reaching out well in advance of the due date. However, when faced with an issue on my end, the support and assistance I received were next to none. It's incredibly disheartening to see such dedication to collecting payments, yet an utter lack of urgency and care when it comes to addressing customer concerns. Attempting to seek assistance from their customer care feels like an exercise in futility. Rarely did I manage to get through to a representative, and when I did, I was met with empty reassurances that a technical team was diligently working to resolve my issues. The promised resolution time of 4 to 24 hours often felt like an eternity, with no end to my connectivity woes in sight. It's disheartening to be left in the lurch, grappling with subpar service and an apparent disregard for customer satisfaction. My experience with Tikona's broadband service has left me with a resounding plea - to the company itself, I implore them to reevaluate their approach to customer service. To those considering Tikona for their internet needs, I urge caution. In the battle between Tikona broadband and mobile data, the latter may indeed prove to be the more reliable and hassle-free option. In conclusion, my word of advice to Tikona would be to prioritize the quality and reliability of their service over pestering customers for payments. The frustration and disappointment I've encountered have led me to the firm belief that Tikona ought to reconsider its operations, or perhaps even consider shutting down altogether.

This very bad service I complin last…

Transformed Customer Experience with Tikona.in I must say, my experience with tikona.in was initially quite frustrating. I encountered technical issues with my service and thought it would be a simple matter to resolve. However, after four long days of attempting to seek assistance, my patience was wearing thin, and my dissatisfaction grew exponentially. The customer service experience was the epitome of disappointment. Not only was I unable to connect with technical support, but my attempts at reaching out were met with silence. The lack of response left me feeling neglected and undervalued as a customer. To make matters worse, when I finally managed to engage with a member of the technical staff, their attitude was nothing short of rude and dismissive. The whole situation left me with a bitter taste in my mouth, and I was disheartened by the poor level of service I was receiving. It was a far cry from the seamless and efficient support I had expected when signing up for the service. Despite these initial challenges, I can confidently say that my experience with tikona.in took a turn for the better. After expressing my frustrations, I was fortunate enough to be contacted by a dedicated customer service representative who was genuinely concerned about my experience. This turning point became a game-changer for me. The level of care and attention I received from this individual was truly remarkable. They took the time to understand the nature of my technical issues and assured me that they would be resolved promptly. Their empathetic approach and commitment to providing a positive outcome were incredibly reassuring. True to their word, the technical issues that had plagued me for days were swiftly addressed and resolved. The transformation from exasperation to satisfaction was remarkable. I found myself genuinely impressed by the level of dedication and support that tikona.in was able to provide once they were made aware of my situation. In hindsight, while the initial experience was disheartening, the manner in which my concerns were eventually addressed has left a lasting impression. The empathy, understanding, and proactive assistance displayed by the customer service representative were exemplary and turned what was once a negative encounter into a demonstration of outstanding service. Today, I can confidently say that my relationship with tikona.in has been completely transformed, all thanks to the unwavering commitment to customer satisfaction exhibited by their dedicated team. I have since enjoyed uninterrupted service and have had the peace of mind knowing that should any issues arise, I have a reliable support system to turn to. In conclusion, while my journey with tikona.in had a rocky start, the exceptional customer service I received in the end not only turned things around but also solidified my trust and confidence in their services. I would wholeheartedly recommend tikona.in to anyone seeking not only reliable internet service but also a company that genuinely cares about their customers' experiences. Thank you, tikona.in, for proving that a commitment to customer satisfaction is truly at the heart of your business.

Exceptional Customer Service and Reliable Internet Connection

I recently had the pleasure of experiencing top-notch service from tikona.in, and I am thrilled to give them a well-deserved 5-star rating. From the moment I signed up, I knew I was in for a treat. Unlike other internet service providers, Tikona went above and beyond to ensure that I had a seamless and stress-free experience. The internet connection provided by Tikona is truly exceptional. I was pleasantly surprised by the speed and reliability of the service. Whether I was streaming my favorite shows, attending video conferences, or simply browsing the web, Tikona's network consistently delivered high-quality performance without any lags or disruptions. One aspect that truly sets Tikona apart is their incredible customer support. Unlike my previous experiences with other providers, Tikona's customer service team was prompt, professional, and incredibly knowledgeable. Whenever I encountered an issue, which was rare, their support team was quick to address it, providing me with effective solutions in a timely manner. I never had to endure the frustration of lengthy waits or repetitive IVR recordings; instead, I was met with personalized and efficient assistance that exceeded my expectations. In contrast to the unfortunate experiences of others, I found Tikona's customer support to be nothing short of exceptional. Their dedicated approach and commitment to resolving any issues swiftly truly set them apart from the competition. I am immensely grateful for the peace of mind that comes with knowing that Tikona's support team is just a call away, ready to provide knowledgeable assistance at any given moment. Choosing Tikona as my internet service provider has been a decision that I will never regret. I wholeheartedly recommend Tikona to anyone in search of a dependable network with exceptional customer support. Thank you, Tikona, for exceeding my expectations and setting a new standard for internet service providers.

Let us unite against this fraud company

### Uniting Against Fraud: A Filmmaker's Battle with Tikona I recently had the displeasure of experiencing the fraudulent behavior of Tikona. As a South Indian filmmaker residing in Virar West global city, I found myself engulfed in the dismal services of this internet provider. The entire ordeal was a massive letdown, and I felt compelled to raise awareness about the subpar service I received from Tikona. Upon subscribing to Tikona's services, I expected reliable and efficient internet speeds. However, what I got in return was a dismal performance that fell far short of their promised KBPS speed, especially in 2023. Frustrated and feeling cheated, I realized that I needed to take action and prevent others from falling into the same trap. As a filmmaker, storytelling is my forte, and so I believe in using the power of narrative to effect change. I decided to leverage my platform, not just by writing a review in the comfort of my home, but by taking it to the next level. I wanted to unite with others who have faced similar deceit from Tikona and educate people about the company's unscrupulous actions. In my quest to uncover and expose Tikona's fraudulent behavior, I realized the importance of banding together. I urge anyone who has faced similar issues with Tikona to stand with me. Let's unite against this company and prevent them from getting away with such unethical practices. We have the power as consumers to make a difference, and together, we can hold Tikona accountable for their actions. If you have also been a victim of Tikona's deceitful practices, I encourage you to join me in this endeavor. Together, we can ensure that Tikona experiences the real force of consumer power. Feel free to reach out to me through my Tikona ID -1128083573, and let's stand united against this injustice. Let us not allow Tikona to continue taking advantage of unsuspecting customers. Join me in making a stand, and together, we can bring about the change that we deserve.

Unreliable Service and Poor Customer Support: My Experience with Tikona

When I first signed up for Tikona's internet services, I was optimistic about the quality of service I was to receive. Unfortunately, my experience turned out to be nothing short of disappointing. At first, the company's non-responsive customer support team was my primary concern. Any issue that I encountered seemingly took forever to be addressed. It was frustrating to see that my complaints fell on deaf ears, and the lack of a toll-free customer care number only added insult to injury. The exorbitant call charges made the already unpleasant experience even more taxing. Attempting to reach a customer service representative became a daunting task in itself. It often took numerous attempts to establish a connection, and the overall process entailed steep call charges amounting to approximately 35-40 Rs per interaction. This lack of accessibility and support was undeniably a major inconvenience. As time went on, it became increasingly evident that Tikona's service was grossly inadequate. The delays in issue resolution and the financial burden of attempting to contact customer support were unjustifiable. It became apparent that the purported convenience and reliability of Tikona were far from the reality I was experiencing. In light of these frustrations, I am compelled to caution others against availing themselves of Tikona's services. Instead, I would strongly recommend seeking out a local service provider who prioritizes customer satisfaction and provides a reliable and accessible support system. My decision to switch to a more responsive local provider proved to be a game-changer. The stark contrast in the level of service and support made it abundantly clear that local providers indeed offer a far superior experience compared to dealing with the inefficiencies of Tikona. In conclusion, my encounter with Tikona was nothing short of exasperating. The lackluster service coupled with the impeded communication with customer support left a bitter taste in my mouth. To anyone seeking a dependable internet service provider, I earnestly advise against considering Tikona and instead advocate for the more reliable and customer-oriented offerings of local service providers.

Transforming My Internet Experience: A Deep Dive Into Tikona Broadband

As an avid internet user, I've always sought a reliable and efficient broadband connection. Upon discovering Tikona Broadband, I was initially drawn in by the enticing promises of seamless connectivity and top-tier customer service. However, my experience with this service provider fell far short of my expectations, leading me to categorize it as one of the worst networks in today's modern world. After multiple futile attempts at resolving connectivity issues, I turned to Tikona's application to lodge 4-5 complaints. In addition, I reached out to their customer service team twice through calls and emails. Despite my earnest efforts to seek assistance, I was met with resounding silence from Tikona's end, leaving my connectivity woes unaddressed and myself utterly exasperated. It deeply troubled me to witness Tikona's blatant disregard for customer satisfaction. Their nonchalant attitude towards providing effective solutions to network problems left me profoundly disheartened. It became increasingly evident that their commitment to customer care was severely lacking, ultimately leading me to dissuade others from procuring Tikona broadband services. My earnest plea to fellow internet users is to steer clear of Tikona Broadband. My personal ordeal stands as a cautionary tale, underscoring the imperative of reliable network connectivity and unparalleled customer service. In conclusion, the sheer frustration and helplessness that I experienced underscore the critical importance of choosing a broadband provider that prioritizes customer satisfaction above all else.

Outstandingly Poor Service Experience with Tikona.in

My recent interaction with Tikona.in has left me deeply dissatisfied and frustrated with the level of service provided. It all began in January when I made numerous attempts to communicate my desire to terminate my service, along with a request for clarification regarding an outstanding balance on my account. Despite sending between 10 to 20 emails over the course of several weeks, I never received a single response. This lack of communication only exacerbated the situation as my attempts to address the issue fell on deaf ears. As a result of the company's unresponsiveness, I was taken aback to find that they had initiated legal action against me. This came as a complete shock, given my persistent efforts to engage with them and seek a resolution in good faith. To my dismay, my attempts to contact their customer care team via both email and phone proved futile, as I was met with a wall of silence from their end. Even the contact details for their legal representative proved to be inactive, adding to the growing frustration and sense of abandonment. My experience with Tikona.in has left me deeply disappointed and dissatisfied with their service. The blatant disregard for basic customer service principles, such as timely communication and responsiveness, has undoubtedly tarnished my perception of the company. The lack of accountability and unavailability of their customer support channels reflect a concerning lack of professionalism that is wholly unacceptable in any business setting. Given the repeated attempts to resolve matters amicably and the subsequent legal actions taken without a shred of communication, I am unequivocally disheartened by the entire experience. It is my sincere hope that this review serves as a word of caution to others who may be considering Tikona.in for their internet services. The level of customer care and professionalism displayed by the company has been nothing short of appalling, and I cannot in good conscience recommend their services to anyone based on my unfortunate encounter.

Exceptionally Disappointing Service Experience with tikona.in

My recent encounter with tikona.in left me utterly frustrated and dissatisfied. After reaching out to their customer service, I was assured that their services were accessible in my location. Excited by this affirmation, I promptly made the necessary payment and was instructed to procure a router in preparation for the installation process. However, my anticipation was abruptly shattered when, at the scheduled installation appointment, I was informed that their services were, in fact, unavailable in my area due to geographical constraints. This unexpected revelation not only left me in a perplexing predicament but also raised serious concerns about the lack of accurate information and communication within the company. As if the ordeal was not exasperating enough, I was provided with no clear guidance regarding the process for obtaining a refund for the payment made. Furthermore, I found myself stuck with a non-returnable router, compounding the financial and logistical inconvenience brought about by tikona.in's inadequacies. Reflecting on this ordeal, it is evident that tikona.in's operational processes are fraught with deficiencies and inefficiencies, resulting in a deeply unsatisfactory customer experience. The lack of transparency and accountability in their dealings has undoubtedly left me with an unfavorable impression of the company and a strong reluctance to engage with their services in the future. Overall, my interaction with tikona.in was marked by a series of disappointments, and I am compelled to caution others against the unreliability and poor service processes that I encountered. It is my sincere hope that my account serves as a cautionary tale for potential customers and prompts tikona.in to address the fundamental issues that mar their service delivery.

A Satisfactory Follow-up Experience with Tikona.in

I can't help but express my satisfaction with the services provided by Tikona.in over the past four months. I'd like to share my experience regarding the collection of a Tikona adapter. Upon realizing the need to obtain the adapter, I promptly initiated the follow-up process. I meticulously tracked the progress, sending approximately 25-30 emails and engaging in about 35-40 conversations with customer care executives. During these interactions, I consistently received assurances and standard responses from the customer care team, often advising me to wait a little longer or assuring me that the issue was being highlighted. While I appreciated these efforts, I couldn't help but wonder about the cause of the delay in a process that involved an asset owned by the company. It led me to question the value placed on company assets from a broader perspective. Despite these concerns, I must commend Tikona.in for maintaining effective customer communication channels and addressing my concerns with diligence. The customer care team's responsiveness and willingness to engage with me throughout the process were commendable. I was consistently kept informed about the progress, which alleviated some of the frustration associated with the delay. In conclusion, while the delay in asset collection raised some questions about the company's asset management practices, my overall experience with Tikona.in has been positive. Their commitment to addressing customer concerns and maintaining open lines of communication has left a lasting impression. I look forward to continued positive interactions with the company and would recommend their services to others based on the handling of my follow-up process. Thank you, Tikona.in, for prioritizing customer satisfaction and for the resolution of my concerns. I am grateful for your attention to this matter and eagerly anticipate continued excellent service in the future.