Users Voice for Tiqets

16% users rated Terrible
1% users rated Poor
1% users rated Average
5% users rated Very Good
77% users rated Excellent
Pie Chart Review Representation for Tiqets
Tiqets Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 14 Feb 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 5 1 1 1.3 2
Dec 2022 3.3 5 5 5 5 5
Jan 2023 5 5 4.9 1 1.2 5
Feb 2023 4.1 5 3 5 5 5
Mar 2023 4 5 5 5 5 5
Line Chart for Rating of peer stores

tiqets.com

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boomf.com

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flytap.com

infobus.eu

Detailed Tiqets Review by

Introduction

Tiqets.com is an online ticket booking platform that offers a hassle-free way to buy tickets to various attractions, events, and museums across the world. The company operates in more than 60 countries and has received positive reviews from customers for its user-friendly website, competitive pricing, and excellent customer support.

Pros and Cons

Pros:
  • Wide selection of attractions and events to choose from
  • Easy to use website
  • Competitive pricing and value for money
  • 24/7 customer support
  • Fast and secure payment options
Cons:
  • No loyalty program for frequent users
  • Shipping costs are not included in the ticket prices
  • Limited options for returns and exchanges

User Experience

Tiqets.com offers a user-friendly website that is easy to navigate and search for different attractions, events, and museums. The site is well-designed with clear, concise descriptions and high-quality images of each featured destination. Customers can also explore various customer reviews and ratings to help them make informed choices.

Pricing and Value for Money

Tiqets.com offers competitive pricing for various attractions, events, and museums, ensuring that customers get value for their money. The prices are generally lower than what is offered by competitors, making it an affordable option for budget-conscious customers.

Alternatives

Some of Tiqets.com's competitors include GetYourGuide, Viator, and Klook.

Customer Service

Tiqets.com has a dedicated customer support team that is available 24/7 to handle any inquiries or issues that customers may have. Customers can reach out to the customer support team via email, chat or phone, and expect prompt and helpful responses to their queries.

Product Quality and Selection

Tiqets.com offers a wide range of high-quality products, with new attractions and events regularly added to its list. The platform offers only authentic and reliable experiences, ensuring customers have a memorable and enjoyable time.

Website Usability

Tiqets.com offers an easy-to-use website that is visually appealing and has clear and concise information on all products. The site is designed with customer usability in mind, and it is optimized for both desktop and mobile devices to ensure that customers can access it from anywhere.

Returns and Exchanges

Tiqets.com offers limited options for returns and exchanges, subject to the specific cancellation policies of the attraction or event. Still, the site's customer support team is always willing to help customers navigate any issues they may encounter.

Promotions and Discounts

Tiqets.com offers regular promotions and discounts to its customers, such as seasonal discounts, bundle packages, and cashback offers. Customers can also take advantage of the company's referral program to earn discounts when they refer friends and family.

Reputation

Tiqets.com has built a solid reputation for itself in the travel industry, with customers praising its reliability, customer service, and affordability. The company has received positive reviews from trusted review sites such as Trustpilot, Tripadvisor, and Google.

Payment Options

Tiqets.com offers various fast and secure payment options such as Credit Card, PayPal, and Apple Pay.

Loyalty Programs

Tiqets.com currently does not offer a loyalty program for frequent users.

Customer Reviews

Tiqets.com has numerous positive customer reviews from satisfied customers. The reviews highlight the company's reliability, affordability, and excellent customer service.

Community Involvement

Tiqets.com has a blog where it showcases various destinations and also encourages customers to share their travel experiences. The site also supports various local communities by featuring local attractions and events.

Shipping and Costs

Tiqets.com does not offer shipping services, and the cost of the experience may include additional charges such as taxes, fees, or surcharges, which may vary depending on the specific attraction or event. In conclusion, Tiqets.com is an excellent platform for anyone looking to book attraction and event tickets easily and affordably. The site offers a wide range of high-quality products, excellent customer service, and competitive pricing, making it the go-to choice for many travelers around the world.

Tiqets Recent User Reviews

User Rating

5 stars

143

4 stars

17

👤

Reviewer Name: Queen B

Review Submission Date: 2023-02-03

Review Title: we visited this ship on January 2
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Review Description: we visited this ship on January 2, but it was foggy and the ship didnt go anywhere. tickets are very expensive. the company's employees said that we can return the money, but a month has passed and the money has not yet been returned, and the employees stopped responding to email and simply ignore my messages!

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Reviewer Name: Sharon

Review Submission Date: 2023-02-03

Review Title: Vista top
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Review Description: Chegue no horario do por do sol, nao vai se arrepender!

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Reviewer Name: RESAT TUNA HEMSINLIOGLU

Review Submission Date: 2023-02-03

Review Title: It was terrible we had the tickets but…
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Review Description: It was terrible we had the tickets but we couldn’t get in and the orginal price is 10 Euros and in this site we were charged 250 euros for 3 people.

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Reviewer Name: MIRSINI

Review Submission Date: 2023-02-02

Review Title: everything was perfectly fine
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Review Description: everything was perfectly fine. except for one thing. when we went to the gallery Borguese we needed zero tickets for the children . this was not given to us as an option by Tiqets. But finally they accepted that. They seemed they knew it already …and they took the name note.

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Reviewer Name: Dolan Sund

Review Submission Date: 2023-02-01

Review Title: Super easy to buy tickets and store the…
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Review Description: Super easy to buy tickets and store the tivket as well

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Reviewer Name: Artur

Review Submission Date: 2023-01-30

Review Title: very helpful application
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Review Description: very helpful application, everything went quickly and without any problems. I recommend this way of buying tickets

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Reviewer Name: Sofia Lagos

Review Submission Date: 2023-01-26

Review Title: Great customer service, nice app and competitive prices!
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Review Description: Customer service very friendly and helpful, also the prices with Tiqets are normally lower than if you get them directly with the providers, which is a bonus.The app is really handy to use the QR code they send you, makes it easier!

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Reviewer Name: Sindy

Review Submission Date: 2023-01-26

Review Title: I would use this service again
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Review Description: I would use this service again. Easy to handle and reliable. Tickets are available printed or in the app. I was not able to book tickets on the original website of the event. So I was happy to have come across Tiqets as a superb alternative.

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Reviewer Name: Jean Gilhead

Review Submission Date: 2023-01-25

Review Title: QR code problem...
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Review Description: Having successfully used Tiqets many times for airport buses, this time I found it difficult to bring the ticket QR code up on my phone...Maybe they have changed something technical I don't know, but it was extremely frustrating for me going round in circles trying to pull up the QR code, and with the bus waiting...

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Reviewer Name: Marie

Review Submission Date: 2023-01-25

Review Title: Kids enjoy and love the zoo…good…
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Review Description: Kids enjoy and love the zoo…good discount value given. E-ticket on the voucher gives us easy and fast access instead of fall in line in ticket area. Worth it.

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