Tirebuyer Reviews

Voted Average (3/5)

303 Votes

50 Reviews

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Buyer Beware they sell old tires for…

My review for tirebuyer.com Buyer Beware they sell old tires for the price of new!!! CHECK THE DOT CODE on tires. 🛞 I ordered a set of what I thought were new tires instead they sent me 4 year old tires, but this how they sell tires at discounted prices claiming to be new and you don’t even know because they seem new. The worse part is that they promised me a refund and after two months that refund check never came, each time I call them they hang up or never get back with me. This is a shady unprofessional way to treat a customer, I will never use them again.

Standing By Through Fulfillment Challenges

After my recent experience with Tirebuyer.com, I felt compelled to share my thoughts. My initial interactions with the website were positive, and I was excited to find a great deal on the tires I needed. I placed an order for five tires, received an order confirmation, and eagerly awaited their arrival. However, several days later, I was surprised to receive a cancellation notification. Upon contacting customer service, I was informed that there had been a technical issue, but it had been resolved. I appreciated the proactive assistance and the offered 10% coupon for the inconvenience. I proceeded to place a reorder, only to encounter another cancellation notification after receiving an order confirmation. This time, the reason provided was a warehouse routing issue that had not been resolved. During each call, the customer service representatives were understanding and empathetic, offering the same 10% coupon and reassurances about the availability of the product. However, the repeated fulfillment challenges left me feeling disappointed and inconvenienced, with no clear resolution in sight. While I understand that unexpected issues can arise, the delays and uncertainty surrounding my order have led me to consider seeking an alternative supplier, despite the likelihood of higher costs. My hope is to find a reliable source that can fulfill my order promptly and efficiently. I sincerely appreciate the efforts of the customer service team, but the recurrent fulfillment issues have left me in a difficult position. I eagerly await a positive resolution and hope to see improvements in the fulfillment process for future customers.

Turning Disappointment into Dedication

As a loyal customer of Tirebuyer.com, I had always experienced seamless transactions until a recent hiccup that left me feeling frustrated and let down. In search of cost-effective tires, I placed an order for five without foreseeing the challenges ahead. What followed was a series of unexpected cancellations and delays, triggered by technical glitches and warehouse routing issues. Despite receiving apologies and 10% coupons as gestures of goodwill, I found myself questioning the reliability of the service I once trusted. The repeated setbacks tested my patience and even pushed me to explore alternative suppliers, fearing a similar fate. However, amidst the disappointment, I discovered a silver lining - the unwavering dedication of the customer service team. Their honest communication, efforts to rectify the situation, and determination to regain my trust renewed my faith in the brand. Although my journey with Tirebuyer.com took an unexpected turn, it was the commitment and sincerity of the staff that transformed my disappointment into dedication. Thank you for transforming a negative experience into a testament of your unwavering customer support.

Updated review

Dear fellow car owners, I recently had a challenging experience with two Uniroyal tires purchased from tirebuyer.com. When the tires were initially installed, my car had a noticeable shake, indicating an issue with balance or potentially defective tires. Despite replacing the wheels and having the tires rebalanced multiple times, the problem persisted. After thorough inspection, it was discovered that the rear tires were cupped, resulting in the ongoing issue. Tirebuyer.com was responsive and recommended that I ship the tires back to the manufacturer for inspection and a potential warranty refund. Although the time and effort involved exceeded the likely monetary outcome, I opted to replace the tires and decided to pursue the warranty to recoup some of the expenses. Due to the nature of my car being all-wheel drive, it was crucial for all tires to be consistent in size and make. After considerable back and forth, the manufacturer determined that the tire damage stemmed from a mechanical defect. Interestingly, when the car underwent a dealer inspection for a recall, the issue did not exist, with the only noted fault being a minor oil leak in the engine compartment. In my opinion, tirebuyer.com fulfilled their obligation, and I was let down by the manufacturer. This has been a costly lesson in both time and money. As a result, I will be steering clear of Uniroyal tires in the future. Despite the challenges I faced, I appreciate the efforts of tirebuyer.com in attempting to resolve the issue and their ongoing support throughout this ordeal. While this experience has been trying, I commend their dedication to their customers. Sincerely,

A Customer’s Tireless Journey with Tirebuyer.com: A Lesson Learned

After a rocky start with two defective Uniroyal tires from Tirebuyer.com, my journey took unexpected turns. Despite multiple attempts to address the shaking issue upon installation, it was later discovered that cupping in the rear tires was the root cause. Tire Town's inspection shed light on the issue, prompting a tedious process of documenting, shipping, and waiting for the manufacturer's verdict. The resolution was bittersweet, as the manufacturer attributed the tire damage to a mechanical defect. An unrelated dealer visit for a recall revealed no issues with the vehicle, except for a minor oil leak. This experience was a costly lesson in time and money, leading me to opt for new tires and bid farewell to Uniroyal. Through this ordeal, Tirebuyer.com upheld their end of the bargain, while the manufacturer's response fell short. This journey, though arduous, serves as a valuable reminder to prioritize quality and reliability in future tire purchases. My trust in the brand may have wavered, but the lessons learned are priceless.

Unmatched Tire Buying Experience!

I recently had an outstanding experience with tirebuyer.com. From the moment I engaged with their team, I knew I was in for a wonderful tire buying journey. The knowledgeable staff took the time to understand my driving requirements and provided me with a curated selection of high-quality, high-performance tires that perfectly matched my needs. What truly stood out was the detailed breakdown of each tire's unique features, allowing me to make an informed decision with complete confidence. This level of personalized attention and expertise made the entire process seamless and enjoyable. I can wholeheartedly say that I will be returning to tirebuyer.com for all my future tire needs. The exceptional service, coupled with top-notch products, has made me a customer for life. Thank you for an unmatched tire buying experience!

Absolutely Incredible Customer Service – Tirebuyer.com

Navigating through the plethora of tire options available online can be overwhelming, but my experience with Tirebuyer.com was nothing short of exceptional. From the moment I landed on their website, I was greeted with a seamless user interface that made browsing a breeze. The team behind Tirebuyer.com took the time to understand my driving habits and recommended a selection of high-performance tires that perfectly suited my needs. What truly set Tirebuyer.com apart was their attention to detail when presenting the tire options. Each choice came with a breakdown of its unique features, allowing me to make an informed decision with ease. The expertise of the team was evident, and their passion for providing top-notch customer service shone through every interaction. I left the website feeling confident and satisfied with my purchase, knowing that I had invested in quality tires that would enhance my driving experience. When it comes to future tire needs, I will undoubtedly turn to Tirebuyer.com again without hesitation. Thank you for the unmatched tire buying experience!

Ordered 4 tire received 3 on November…

I cannot overstate how grateful I am for the exceptional service provided by tirebuyer.com. Let me paint a picture for you — I ordered 4 tires, eagerly awaiting their arrival on November 21st. However, when the package arrived, it only contained 3 tires. Disappointed and a bit frustrated, I had to cancel my tire installation three times due to the missing tire. Despite the initial setback, the tirebuyer.com team stepped up in an incredible way. They immediately resolved the issue, keeping me informed every step of the way. Their unwavering support and dedication to customer satisfaction truly made all the difference. I am now the proud owner of four high-quality tires, and I couldn't be happier with their performance. The smooth handling and enhanced traction have revitalized my driving experience. I can confidently say that tirebuyer.com has won me over with their top-notch products and unparalleled commitment to their customers. Thank you, tirebuyer.com, for turning what could have been a frustrating experience into an unforgettable display of exceptional customer service. I am beyond impressed and will undoubtedly be returning for all my future tire needs.

Turning a Roadblock into a Stepping Stone: My Tirebuyer.com Journey

As I reflect on my experience with Tirebuyer.com, I faced a slight hiccup in an otherwise smooth transaction. I had ordered 4 tires, but upon delivery on November 21, I discovered only 3 were included. This unexpected turn of events led to multiple installation cancellations and frustrations. Despite these challenges, I must commend the Tirebuyer team for their swift response and proactive efforts to resolve the issue. Their customer service team showed empathy and dedication in assisting me through this ordeal, ensuring that my concerns were heard and addressed promptly. Although the delay was inconvenient, the transparency and professionalism exhibited by Tirebuyer.com throughout this process have won me over as a loyal customer. I appreciate their commitment to customer satisfaction and willingness to rectify any unforeseen issues promptly. Thank you, Tirebuyer.com, for turning what could have been a negative experience into a testament to your exceptional customer service. I look forward to hitting the road with confidence, knowing that I have a reliable partner in Tirebuyer.com.

Ridiculously Incompetent and Awful Customer Service

Upon first glance at the tirebuyer.com website, everything seemed to be in order, but my experience quickly took a turn for the worse. While three of the four tires I ordered arrived on time, the fourth tire had been damaged by UPS during the delivery process. What was supposed to be a straightforward resolution turned into a nightmare as I struggled with their customer service team. Despite notifying them of the damaged tire and the inconvenience it caused, tirebuyer.com failed to send a replacement. Even after they received the damaged tire, no action was taken to rectify the situation. What followed was a frustrating cycle of endless calls to their Indian-based call center, where I was met with nothing but incompetence and indifference. As if the situation couldn't get any worse, when I suggested obtaining the same tire elsewhere and simply receiving a refund for the damaged one, tirebuyer.com not only failed to assist but decided to refund the entire order and demanded the return of all the tires. This felt like a complete scam, leaving me not just out of money but also out of time and patience. Overall, my experience with tirebuyer.com was nothing short of a waste. Their lack of accountability and the ordeal I had to endure left me feeling utterly scammed. I highly advise anyone considering using this company to save themselves the time and aggravation and simply pay a little more elsewhere for a reputable and reliable service.

A Learned Lesson: Tirebuyer.com’s Disappointing Customer Service

Embarking on a journey to purchase tires can be pivotal for both safety and peace of mind when driving. Excitedly awaiting a full set, the arrival of the order was met with anticipation shadowed by dismay. Despite a promising majority delivered promptly, one damaged tire marred the experience, tarnishing expectations. Hope for a swift resolution lingered as expectations turned into frustration when the damaged tire was left unattended. Through communication obstacles and delays, the absence of customer care was glaring. The resolution attempt backfired, leading to unexpected consequences - a full refund and a return request for all tires, leaving a customer bewildered and dissatisfied. The experience resembles a road trip derailed by unexpected detours - an unforeseen test of patience and resilience. The reliance on an outsourced call center added layers of complexity to an already challenging situation, paving the way for a sense of disconnection and discontent. In hindsight, the experience serves as a cautionary tale to value quality service beyond price points. The cost-saving measures led to more significant losses in time, effort, and trust. Moving forward, the lesson learned emphasizes the importance of attentive customer service and genuine care in every transaction, steering clear of shortcuts that compromise the customer experience. Amidst the disappointment lies a beacon of insight for fellow travelers on the tire-buying journey - an invitation to prioritize service excellence and reliability, even if it means exploring alternative avenues for tire needs. The road to satisfaction may twist and turn, but with mindful choices and informed decisions, smoother paths await, ensuring a fulfilling and rewarding customer experience.

zero stars

🌟🌟🌟🌟🌟 I recently had an unfortunate experience with TireBuyer.com, and I must emphasize that it was truly a disheartening ordeal. My initial anticipation for the arrival of my tires slowly transformed into frustration and disappointment as the days stretched into a week, and still, there was no sign of my purchase. The lack of transparency and the seemingly endless runaround in my attempts to obtain a refund left me feeling utterly disillusioned. Despite my fervent hopes for a prompt resolution, it became clear that I was entangled in an exhausting cycle of unmet promises and unfulfilled commitments. After enduring the exasperating ordeal for over a week, I found myself embroiled in the unfortunate necessity of involving my bank to rectify the situation. This additional layer of complexity only served to compound my dismay, further exacerbating an already distressing sequence of events. In light of this disheartening experience, I feel compelled to steer others away from similar tribulations by advocating for the patronage of more reputable and established platforms such as Discount Tire or Tire Rack. These industry stalwarts have garnered a sterling reputation for reliability and customer satisfaction, offering a stark contrast to the disheartening encounter I faced. In conclusion, my experience with TireBuyer.com was rife with frustration and disappointment. The protracted delay in delivery, coupled with the arduous process of seeking a refund, has left me with an indelible sense of dissatisfaction. Consequently, I fervently urge prospective tire purchasers to exercise caution and prudence by availing themselves of the products and services offered by time-honored and esteemed alternatives within the industry.

Good prices

A Pleasant Surprise: Finding Affordable Quality at Tirebuyer.com When I stumbled upon Tirebuyer.com, I was skeptical about the idea of purchasing tires online. The convenience seemed appealing, but would the prices and quality meet my expectations? Much to my surprise, Tirebuyer.com not only met but exceeded my expectations. One thing that caught my eye immediately was the affordability. As an avid comparison shopper, I found that Tirebuyer.com offered prices that were significantly better than those of my local garage. This alone was enough to pique my interest, so I decided to give it a try. After placing my order, I eagerly awaited the arrival of the tires. To my delight, they arrived at my doorstep within just a few days. The efficient delivery process was an added bonus to the affordable prices, making the entire experience incredibly convenient. The tires themselves were of excellent quality, and I could not have been more satisfied with my purchase. Not only did Tirebuyer.com provide me with a seamless online shopping experience, but they also proved that affordable prices do not equate to a compromise in quality. In conclusion, my experience with Tirebuyer.com was nothing short of impressive. The combination of competitive prices, prompt delivery, and top-notch product quality has made me a loyal customer. I would highly recommend Tirebuyer.com to anyone in need of tires, as they have unquestionably won my trust and confidence. Rest assured, I will be returning to Tirebuyer.com for all my future tire needs.

Exemplary Customer Service and Prompt Refund Processing at TireBuyer.com

My recent experience with TireBuyer.com left me thoroughly impressed. After mistakenly placing an incorrect order, I anxiously reached out to their customer service team, requesting a cancellation and a prompt refund. Despite my initial worry, I was pleasantly surprised by the efficiency of their processes, even during the weekend when their business hours were not in operation. Upon the commencement of the following business week, I was promptly greeted with a reassuring email from TireBuyer.com, confirming that my request had been swiftly attended to. To my delight, the email assured me that my order had been successfully canceled and that a full refund was being processed. The speed and seamlessness of the entire ordeal were truly commendable, exuding a sense of professionalism and customer-centric values that are hard to come by in today's fast-paced business world. What struck me the most about this experience was the remarkable efficiency and the lack of any unnecessary complications. The absence of any bureaucratic red tape or procedural hindrances demonstrated a genuine commitment to customer satisfaction. TireBuyer.com's exemplar handling of my request showcased their dedication to prioritizing customer needs, even in the face of a potential inconvenience. It is rare to find a company that places such a strong emphasis on ensuring a smooth and hassle-free experience for its customers, especially in the realm of online transactions. TireBuyer.com's swift and amicable resolution of my issue not only reinstated my confidence in their services but also solidified my preference for them as my go-to choice for future tire-related needs. In conclusion, I cannot commend TireBuyer.com's customer service team enough for their exceptional handling of my request. Their commitment to providing a superior customer experience has undoubtedly won me over, and I eagerly look forward to engaging with their services again in the future.

Unexpected Weekend Miracle: Speedy Order Cancellation and Instant Refund by TireBuyer

In a moment of panic, I mistakenly placed an order on tirebuyer.com, only to realize my error immediately. Fearing the worst, I contacted their customer service to request a cancellation and full refund. To my surprise, this happened over the weekend when most companies are closed. Come Monday morning, TireBuyer sprang into action and processed my request promptly. I was informed within hours that my order had been canceled, and a full refund was on its way. The efficiency and professionalism displayed by their team left me in awe. No complications, no delays—just a seamless process that turned a potential headache into a delightful experience. I couldn't be more impressed with the exceptional service provided by TireBuyer. Kudos to the team for their outstanding commitment to customer satisfaction!