Tirebuyer User Reviews

Introduction

TireBuyer.com is a leading online retailer of tires and wheels, catering to customers across the United States. The e-commerce platform offers a range of options for a variety of vehicles, including passenger cars, SUVs, trucks, and trailers. TireBuyer.com is owned and operated by American Tire Distributors Inc., which is one of the largest independent suppliers of tires in North America.

Pros and Cons

Pros:

• Wide range of tires and wheels available for different types of vehicles and varying budgets
• Free delivery to a local tire shop for installation
• Easy online ordering process with secure payment options
• Wide network of installers to choose from
• Price matching available on select products

Cons:

• Shipping can take longer than expected
• Limited options for same-day delivery

User Experience

TireBuyer.com provides a user-friendly experience with easy navigation and search options. The website is mobile-friendly and accessible on different devices. The product pages offer detailed information and reviews to help customers make informed decisions.

Pricing and Value for Money

TireBuyer.com provides competitive pricing for a wide range of tires and wheels. The website offers a price-match guarantee on select products, ensuring that customers get the best value for their money.

Alternatives

Other notable tire retailers include Tire Rack, Discount Tire Direct, and Goodyear Tire & Service Network.

Customer Service

TireBuyer.com has a dedicated customer service team that is available for assistance via phone, email, and live chat. The retailer also offers a satisfaction guarantee policy and easy returns and exchanges.

Product Quality and Selection

TireBuyer.com offers a wide range of products from reputable brands, including Michelin, Pirelli, Goodyear, and Bridgestone. The platform provides detailed product information, customer reviews, and ratings to help customers choose the best product for their needs.

Website Usability

TireBuyer.com provides a well-designed and easy-to-use website that allows customers to browse products and place orders with ease. The platform offers a streamlined checkout process, secure payment options, and order tracking.

Returns and Exchanges

TireBuyer.com offers easy returns and exchanges within 45 days of delivery. Customers can request a refund or exchange through the website or customer service.

Promotions and Discounts

TireBuyer.com regularly offers promotions and discounts, including free shipping and seasonal sales. Customers can sign up for the retailer's email newsletter to stay updated on the latest deals.

Reputation

TireBuyer.com has a strong reputation as a reliable and reputable online tire retailer. The platform has received positive reviews on various review sites, including Trustpilot and Yelp.

Payment Options

TireBuyer.com offers secure payment options, including credit cards and PayPal. The platform uses SSL encryption to protect customer information.

Loyalty Programs

TireBuyer.com does not currently offer a loyalty program for regular customers.

Customer Reviews

TireBuyer.com offers customer reviews and ratings on product pages, providing valuable insights into the quality and performance of different products. The platform has received positive reviews for its easy ordering process, product quality, and customer service.

Community Involvement

TireBuyer.com is involved in various community initiatives, including supporting local charities and educational programs.

Shipping and Costs

TireBuyer.com offers free delivery to a local tire shop for installation. Shipping fees may apply for certain locations and products. Customers can also opt for expedited shipping options for an additional fee.