Users Voice for Tirekingdom

75% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
25% users rated Excellent
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Tirekingdom Overall rating
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Review article published on: 12 Mar 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2021 5 4.8 4.7 1.3 4.3 4.3
Nov 2021 5 4.8 4.7 1.7 4.4 4.1
Dec 2021 5 4.9 4.9 1.4 4.3 4.7
Jan 2022 5 4.9 5 1.4 4.3 4.3
Mar 2023 1 5 4.8 1.2 3.4 4.1
Line Chart for Rating of peer stores

tirekingdom.com

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Detailed Tirekingdom Review by

Introduction

Tire Kingdom is a comprehensive online retailer that offers high-quality tires and automotive services at competitive prices. They have an extensive collection of tires, ranging from budget-friendly to premium options. They also provide various automotive services like oil change, brake inspection, wheel alignment, and other maintenance services. The tirekingdom.com portal provides a one-stop-shop for customers seeking car tires along with services required for vehicle maintenance.

Pros and Cons

Pros:
  • Huge inventory of tires, helping customers find the perfect combination of price and quality
  • Friendly, knowledgeable customer service staff
  • Various automotive services available for cars, vans, and trucks
  • Pricing is very competitive, with regular promotions and discounts
  • Online appointment scheduling is easy and convenient
Cons:
  • Some customers reported difficulty finding the exact tire or service they were looking for on the website
  • Shipping may take longer if the specific tire is not in stock
  • Not all tire services are available at every location

User Experience

Tire Kingdom's website is easy to use and navigate. The website is well-organized with a clear and concise layout. Customers can easily select the tire make, model, and size they need by using the search bar or browsing through the extensive tire catalog. The website also has a review section where customers can read about other people's experiences with a particular tire model. The process of scheduling appointments online is straightforward, and customers can check for appointment availability in real-time.

Pricing and Value for Money

Tire Kingdom's pricing is very competitive, and they often run promotions and discounts on their products and services. They offer a Price Match Guarantee, which ensures that customers get the best deal possible. The company's extensive inventory of tires in various price ranges makes it easy for customers to find the best combination of affordability and quality. With the array of automotive services provided, Tire Kingdom is a great value for money.

Alternatives

There are many other tire retailers online, including Discount Tire Direct, TireBuyer, and SimpleTire. All of these websites offer a vast inventory of tires at competitive prices. Each of these retailers has its unique features and attributes that may make them stand out. Yet, Tire Kingdom stands out with its commitment to customer service, promotions, and its excellent selection of other automotive services.

Customer Service

Tire Kingdom's customer service is excellent. Their knowledgeable staff is always ready to assist customers with any queries or concerns they may have. Customers can contact them by phone, email, or chat. They can provide customers with expert advice on tire selection or assist them in scheduling appointments online. Their customer service agents are trained to provide a positive customer service experience.

Product Quality and Selection

Tire Kingdom offers a comprehensive selection of tires from reputable brands like Michelin, Goodyear, Bridgestone, and Pirelli, among others. They also offer a range of automotive services at their service centers, including oil changes, brake inspection, and wheel alignment. They provide customers with fitting services to ensure that their tires are installed correctly. The company's products and services are of high quality, making it one of the best tire and automotive service retailers.

Website Usability

The Tire Kingdom website is user-friendly and easy to navigate. Customers can quickly find the tire they need by using the search bar or browsing through the extensive catalog. The website is designed with a clean and sleek layout, making it easy to read and navigate. There are options for filtering the tire selection according to price, brand or ratings. The website also has an appointment scheduling page, which enables customers to book services easily.

Returns and Exchanges

Tire Kingdom has a comprehensive return and exchange policy. Customers can return tires within 30 days of purchase for a full refund, provided that the tires are unused and are still in their original condition. If the tires are defective, customers can exchange them for a new set within the warranty period. Customers can also opt for a refund if they are not satisfied with a particular service.

Promotions and Discounts

Tire Kingdom offers promotions and discounts regularly for their products and services. Customers can check the website regularly to see the latest promotions or sign up to receive promotional email alerts. They also offer rebates for specific tire purchases, which customers can claim online or through the mail.

Reputation

Tire Kingdom is a well-known brand with a good reputation. The company has a strong presence online, with thousands of reviews from satisfied customers. The company's dedication to customer satisfaction and commitment to offer the best tires and automotive services has earned it a good reputation in the market.

Payment Options

Tire Kingdom accepts various payment options, including Visa, Mastercard, American Express, and Discover. Customers can also opt to purchase using PayPal. These options give customers the flexibility to choose how they want to pay and ensure that their transactions are secure.

Loyalty Programs

Tire Kingdom does not have a loyalty program, but they offer financing options to customers who make significant purchases. Customers can choose to finance their tire and service purchases through the Tire Kingdom credit card, which offers benefits such as promotional financing, exclusive savings, and convenient online account management.

Customer Reviews

Tire Kingdom has thousands of reviews online, with most customers highlighting the company's excellent customer service, convenient and easy to use website, and competitive pricing. Customers have also praised their expertise in tire selection and installation, making them one of the best tire retailers in the market.

Community Involvement

Tire Kingdom supports various non-profit organizations, including The Leukemia & Lymphoma Society and The American Heart Association. Additionally, they offer numerous discounts to military personnel and their families, a testament to their commitment to providing quality service and support.

Shipping and Costs

Tire Kingdom offers free shipping for orders shipped directly to their stores for installation. Customers have the option to choose standard delivery, which takes 3-5 business days, or expedited delivery, at an additional cost. Shipping costs are calculated at checkout based on the delivery address, and costs will vary depending on the weight and size of the order. In conclusion, Tire Kingdom is an excellent destination for customers looking for top-tier tires and automotive services. Thanks to their extensive inventory, competitive pricing, and commitment to customer satisfaction, the company sets the benchmark as one of the best retailers in the market.

Tirekingdom Recent User Reviews

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Reviewer Name: Mike H

Review Submission Date: 2022-01-19

Review Title: Total Scam
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Review Description: Total Scam, stay away!. They gave me a written quote of $100.00 to balance 4 tires and replace two pre-programmed TMPS sensors. When they were done they added a $146 to program the two sensors. They never told me ahead of time that they were going to do this or that there was a charge for this. I was told that if I didnt pay the bill they would keep my car. Total rip-off!!!!

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Reviewer Name: Bill Deuser

Review Submission Date: 2021-04-21

Review Title: I had my tires replaced last week
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Review Description: I had my tires replaced last week, I didn’t have any issues with the service, recommended

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Reviewer Name: Mike S

Review Submission Date: 2021-02-13

Review Title: Scammers! Stay far away from this location!
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Review Description: This is regarding the SE Port Saint Lucie Blvd location - STAY AWAY - complete SCAM! I’ve been a mechanic for over 20 years and they tried telling me that my 2014 tires were over 6 years old and too old to repair. They are indeed from 2017 and were later promptly repaired by a reputable shop down the street. When I tried telling the service writer he was incorrect, he pretended he couldn’t hear me, just like a little child does. Very sad that this type of fraudulent business still exists in 2021.

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Reviewer Name: Ronald

Review Submission Date: 2020-11-10

Review Title: I have only had a great experience…
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Review Description: I have only had a great experience here. Dont know waht these other reviews are on about.

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Reviewer Name: Wilder

Review Submission Date: 2020-04-16

Review Title: I walked into Tire Kingdom ready to…
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Review Description: I walked into Tire Kingdom ready to have my car worked on, when I sneezed,, It;s pollen season.. However the Staff at this particular Tire Kingdom on Northlake was extremely rude and racial . As they told me to get out of the place don't ever come back here again. I ask you is this how a customer is greeted? I have been a loyal customer for several years, but with this incident I now have to take my car elsewhere, so sad and disgusted how this was handled. The staff should really be ashamed of their behavior.

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Reviewer Name: Erin

Review Submission Date: 2019-11-11

Review Title: Will take every chance they have to rip…
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Review Description: Will take every chance they have to rip you off.

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Reviewer Name: Ahmed

Review Submission Date: 2019-10-03

Review Title: Ripping off customers
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Review Description: Terrible customer service and a rip-off company. You get their service for one issue; they will try to scam you with their other services which you didn't actually need. They also have poor customer service where they show no compassion and empathy to their customers. They don't care whether you lost a lot of money for poor and unneeded services.

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