Users Voice for Tirtyl

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Tirtyl Overall rating
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Review article published on: 03 Apr 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 5 2.2 5
Jan 2023 5 2.6 3.9 5 5 4.1
Feb 2023 5 5 5 1 1.3 5
Mar 2023 5 5 5 5 1.2 5
Line Chart for Rating of peer stores

Detailed Tirtyl Review by

Introduction is an Australian online marketplace that brings together independent and niche brands from all over the world to offer unique and high-quality products to its customers. The website features a diverse range of products including clothing, footwear, accessories, homewares, and beauty and skincare items, catering to both men and women.

Pros and Cons

Pros: offers a vast selection of unique and high-quality products, free shipping for orders over $80, and a flexible returns policy. The website is easy to navigate, and the checkout process is straightforward. Cons: Some products can be pricier compared to other online marketplaces, and the customer service can be slow to respond at times. Additionally, the search filter options could be more comprehensive to help users find what they’re looking for more quickly.

User Experience

The website is easy to navigate, and the layout is clean and visually appealing. Each product page features multiple high-quality images, detailed descriptions, and customer reviews, providing shoppers with all the information they need to make informed purchasing decisions.

Pricing and Value for Money

While some products on can be pricier compared to other online marketplaces, many customers feel that the unique and high-quality nature of the items justifies the cost. Additionally, the website offers various promotions and discounts, making it more accessible for shoppers on a budget.


Other online marketplaces that offer similar products include Etsy, Amazon, and Asos. However, stands out due to its focus on independent and niche brands, providing a more unique and personalized shopping experience.

Customer Service

While the customer service can be slow to respond at times, the team is friendly, helpful, and dedicated to resolving any issues customers may have.

Product Quality and Selection offers a diverse range of products, all of which are of high-quality and from independent and niche brands. The website’s focus on unique and personalized items ensures that customers can find something that suits their tastes and preferences.

Website Usability

The website is easy to navigate, with the search bar feature and filter options located at the top of the page. The checkout process is straightforward, and the website accepts multiple payment methods, including credit card and PayPal.

Returns and Exchanges offers a flexible returns policy, allowing customers to return or exchange products within 14 days of receiving them. The website provides detailed instructions on how to initiate the returns process, making it convenient for customers.

Promotions and Discounts offers various promotions and discounts throughout the year, including discount codes, free shipping for orders over $80, and flash sales. Signing up for the website’s newsletter will also provide users with exclusive access to new product launches and promotions.

Reputation has a positive reputation in the online marketplace industry, with many customers praising the website’s unique product offerings, fast shipping, and excellent customer service.

Payment Options

The website accepts multiple payment methods, including credit card and PayPal, making it convenient for customers.

Loyalty Programs does not currently offer a formal loyalty program. However, signing up for the website’s newsletter can provide users with access to exclusive promotions and product launches.

Customer Reviews

The website features customer reviews on each product page, providing shoppers with valuable insights into the quality and fit of each item. The website also has high ratings on third-party review platforms such as Trustpilot and Google Reviews.

Community Involvement partners with various charities and philanthropic organizations, including the Black Dog Institute and the Make a Wish Foundation. The website’s commitment to giving back to the community further adds to its positive reputation.

Shipping and Costs offers free shipping for orders over $80 within Australia, with a flat rate of $8.95 for all other orders. International shipping is also available, with rates varying depending on the location. The website provides estimated delivery times on each product page, and the shipping process is fast and efficient.