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Introduction is a leading e-commerce platform that specializes in selling ethnic Indian handicrafts, clothing, jewelry, and other traditional items. The website offers a wide range of products from various regions of India, including Rajasthan, Gujarat, Andhra Pradesh, Tamil Nadu, and Kerala.

Pros and Cons

Pros: - offers a wide range of authentic Indian handicrafts and traditional items. - Products are sourced directly from artisans and craftsmen, ensuring high quality and value for money. - The website is easy to navigate, with detailed product descriptions and high-quality images. - Multiple payment options are available, including credit cards, debit cards, PayPal, and net banking. - offers free shipping on orders above INR 5000. Cons: - International shipping is not currently available. - Prices may be higher compared to other online marketplaces.

User Experience offers a seamless user experience, with a well-organized website layout and easy navigation. The products are categorised in a clear and concise manner, making it simple for users to find what they're looking for. The site also offers detailed product descriptions, high-quality images, and user reviews, which make it easier for users to make informed purchase decisions.

Pricing and Value for Money offers a range of products at various price points, but the prices may be higher compared to other online marketplaces. However, the quality and authenticity of the products make it worth the price. The website also offers free shipping on orders above INR 5000, which is a great value for money offer.


Some of the alternatives to include CraftsVilla, IndianRoots, and Utsav Fashion. However, differentiates itself from other online marketplaces by offering a curated collection of Indian handicrafts and traditional items sourced directly from artisans and craftsmen.

Customer Service has a customer-friendly approach when it comes to customer service, offering multiple channels for support, including email and phone. The website also has a comprehensive FAQ section where customers can find answers to common questions.

Product Quality and Selection offers a wide range of Indian handicrafts and traditional items, each of which is sourced directly from artisans and craftsmen. The website takes pride in offering high-quality products that are authentic and unique. Customers who value quality and authenticity will appreciate the selection available at

Website Usability has a well-organized website with clear navigation and a user-friendly interface. The website design is simple yet elegant, and the pages load quickly. Additionally, the website is responsive and mobile-friendly, making it easier for customers to browse products on their smartphones and tablets.

Returns and Exchanges has a hassle-free returns and exchange policy. If a customer is not satisfied with a product, they can return it within 15 days of delivery. The website also offers free shipping for returns and exchanges.

Promotions and Discounts regularly offers promotions and discounts to its customers. Customers can take advantage of these discounts and promotions by signing up for the newsletter or following the website's social media accounts.

Reputation has built a strong reputation for providing high-quality, authentic Indian handicrafts and traditional items. The website is also known for its excellent customer service, hassle-free returns and exchange policy, and fast shipping.

Payment Options offers multiple payment options, including credit card, debit card, PayPal, and net banking. The website uses a secure payment gateway to ensure the safety of customers' personal and financial information.

Loyalty Programs offers a loyalty program where customers can earn points for every purchase they make. These points can then be redeemed for discounts on future purchases.

Customer Reviews features customer reviews on its website, which helps customers make informed purchase decisions. The website has an average rating of 4.5 stars out of 5, which is a testament to the quality of its products and customer service.

Community Involvement partners with local artisans and craftsmen in India, helping to promote traditional Indian handicrafts and preserve the country's cultural heritage. The website also donates a portion of every purchase to various social and environmental causes.

Shipping and Costs offers free shipping on orders above INR 5000. For orders below INR 5000, a shipping fee will be applied based on the size and weight of the product. The website also offers fast and reliable shipping, with most orders delivered within 7-14 business days.

Aisha Bachlani Senior News Reporter

Hi, I'm Aisha Bachlani, and I'm a news reporter with Askmeoffers. I've been working in this field for over nine years, and during that time, I've gained valuable experience and knowledge that I'm excited...