Tollfreeforwarding User Reviews

Introduction

TollFreeForwarding.com is a leading provider of international toll-free numbers and call forwarding services. Their services enable businesses and individuals to establish a local presence in different countries, without the need for a physical office. Their goal is to make it easy for companies to expand globally and connect with customers around the world.

Pros and Cons

Pros:

• Offer a wide range of international toll-free numbers
• 24/7 customer support through phone, email, and chat
• No setup fees or long-term contracts
• Affordable pricing plans for businesses of all sizes

Cons:

• Some features are only available on higher-tiered pricing plans
• Call quality may vary depending on location and connection
• SMS features are not included in most plans and need to be purchased separately

User Experience

TollFreeForwarding.com has a user-friendly website that is easy to navigate. Setting up an account is a simple process, and the dashboard provides a clear view of your account activity. The website also provides detailed instructions on how to configure call forwarding and other features.

Pricing and Value for Money

TollFreeForwarding.com offers three pricing plans: Basic, Plus, and Pro. The Basic plan starts at $9/month and includes one toll-free number and 100 free minutes of incoming calls per month. The Plus plan starts at $25/month and includes two toll-free numbers and 500 free minutes of incoming calls per month. The Pro plan starts at $49/month and includes five toll-free numbers and unlimited incoming minutes. The pricing plans offer great value for money, especially for businesses looking to expand globally. There are no setup fees, and customers can cancel at any time.

Alternatives

Some alternatives to TollFreeForwarding.com include:

• RingCentral
• Vonage Business
• Grasshopper
• Nextiva

Customer Service

TollFreeForwarding.com offers 24/7 customer support through phone, email, and chat. The support team is knowledgeable and responsive, and they are always willing to help customers with any questions or issues they may have.

Product Quality and Selection

TollFreeForwarding.com offers a wide range of international toll-free numbers and call forwarding services. Their products are of high quality and reliable, and they offer multiple features such as call recording, voicemail, and IVR.

Website Usability

The website is easy to use and navigate. The dashboard provides a clear view of account activity, and instructions on how to configure features are detailed and easy to understand.

Returns and Exchanges

TollFreeForwarding.com offers a 30-day money-back guarantee for their services. Customers can cancel their subscriptions within 30 days and receive a full refund.

Promotions and Discounts

TollFreeForwarding.com occasionally offers promotions and discounts on their pricing plans. Customers can check their website or sign up for their newsletter to stay updated on any special offers.

Reputation

TollFreeForwarding.com has a positive reputation in the industry, with many satisfied customers. They have been in business for over a decade and have a track record of providing reliable services.

Payment Options

TollFreeForwarding.com accepts payment through major credit cards such as Visa, Mastercard, American Express, and Discover.

Loyalty Programs

TollFreeForwarding.com does not have a loyalty program at the moment.

Customer Reviews

Customers have praised TollFreeForwarding.com for their great customer support, user-friendly website, and affordable pricing plans. Some reviewers have expressed concern over call quality issues, but this seems to be a minor issue overall.

Community Involvement

TollFreeForwarding.com does not have a significant community involvement or social responsibility programs.

Shipping and Costs

TollFreeForwarding.com is a digital service provider and does not require shipping. Customers are only charged for their subscription fees, and there are no hidden costs or fees.