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Review article published on: 18 Apr 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
May 2022 5 5 5 5 5 5
Jun 2022 5 4 3.6 4 4.7 4.5
Jul 2022 5 4.1 3.2 1.8 4.8 4.8
Aug 2022 5 3.3 3 2.2 4.8 4.8
Mar 2023 2 3.8 3.7 2.3 4.5 4.8
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Detailed Tommyjohn Review by


Tommy John is a popular clothing brand that specializes in high-quality, comfortable underwear and loungewear for men and women. Launched in 2008, the brand has become a top choice for those seeking the perfect blend of comfort, style, and performance in their underwear.

Pros and Cons

Pros: Tommy John offers a wide range of comfortable and stylish underwear for both men and women. The brand is known for using high-quality materials that ensure long-lasting wear and durability. Additionally, the brand offers free shipping on orders over $75 and hassle-free returns. Cons: While the brand does offer a range of products, some customers may find the pricing to be on the higher side compared to other similar brands. Additionally, the selection of colors and patterns may be limited for some products.

User Experience

Tommy John offers a seamless user experience on their website. The layout is easy to navigate and offers clear product descriptions with detailed sizing information. The website also offers free shipping on all orders over $75, making the shopping experience even more convenient.

Pricing and Value for Money

Tommy John offers a range of products with prices starting from around $20 for individual items. The brand also offers discounts and promotions periodically, making the price point even more attractive. While the pricing may seem steep in comparison to other brands, the quality of products and the comfort and durability they offer make the prices worth it.


Some alternatives to Tommy John include brands like Calvin Klein, SAXX, and MeUndies. While these brands offer similar products, Tommy John stands out for its unparalleled comfort and high-quality materials.

Customer Service

Tommy John offers excellent customer service with a team of trained representatives who are available to assist customers with any queries or concerns they may have. The brand also offers a 100% satisfaction guarantee, ensuring that customers are happy with their purchase or they can return it for a full refund.

Product Quality and Selection

Tommy John products are known for their exceptional quality with a range of materials like micro modal, polyester, and spandex being used to create a comfortable experience. The brand also offers a wide range of products, including underwear, loungewear, and activewear for both men and women. However, the selection of colors and patterns may be limited for some products.

Website Usability

Tommy John's website is user-friendly with easy navigation and clear product descriptions. The website also offers free shipping on all orders over $75, allowing for a seamless shopping experience.

Returns and Exchanges

Tommy John offers a hassle-free return policy within 30 days of purchase. Customers can return products for a full refund or exchange if they are not satisfied with their purchase.

Promotions and Discounts

Tommy John offers promotions periodically, including discounts on selected products, free shipping, and bundling deals. Customers can stay updated on these promotions by subscribing to the brand's newsletter.


Tommy John is known for its exceptional quality products and unparalleled customer service. The brand has received numerous positive reviews from customers praising the comfort and durability of the products.

Payment Options

Tommy John accepts various payment methods, including credit cards, PayPal, and Apple Pay, making it easy for customers to complete their purchases seamlessly.

Loyalty Programs

Tommy John offers a loyalty program called Tommy John Rewards, where customers can earn points for their purchases and redeem them for discounts on future purchases.

Customer Reviews

Customers have expressed their satisfaction with the exceptional quality and comfort of Tommy John products. Many have also praised the brand's excellent customer service, making it a top choice for those looking for comfortable and reliable underwear.

Community Involvement

Tommy John has been involved in various community outreach programs to give back and support those in need. For example, the brand has partnered with organizations like One Warm Coat to help distribute coats to those in need during the winter season.

Shipping and Costs

Tommy John offers free shipping on orders over $75 within the United States. For international shipping, prices vary depending on the location and order size. Customers can choose between standard shipping or expedited shipping for an additional fee.

Tommyjohn Recent User Reviews


Reviewer Name: The Man

Review Submission Date: 2022-01-20

Review Title: I’ve had better underwear for less…
Customer Support   



User Interface          


Review Description: I’ve had better underwear for less price Hanes…not all Customers do not have a 34 inch waist like the models on TV if you’ve got the slightest bigger stomach when you roll over in the bed your underwear come down ..I wake up 5 to 6 times a night to pull them up …highly overrated


Reviewer Name: Julia C.

Review Submission Date: 2021-06-09

Review Title: I have purchased several items from…
Customer Support   



User Interface          


Review Description: I have purchased several items from Tommy John and have found everything to be comfortable and accurately sized. However, the hems on the women's underwear start to fray after two or three washes (even on the gentle cycle and inside a delicates bag). This is not like one small snag in the hem, but rather the entire portion pulling apart and creating a giant nest of thread which renders the underwear trash.



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