Users Voice for Toofaced

48% users rated Terrible
0% users rated Poor
0% users rated Average
4% users rated Very Good
48% users rated Excellent
Pie Chart Review Representation for Toofaced
Toofaced Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 01 Dec 2019

Last updated by on 06 Mar 2023

"I am Vrushali Rakhunde and when you ask me about a film's story be ready for spoilers and an interesting experience."
Nov 2021 2.7 4.6 4.6 4.8 4.1 4.1
Dec 2021 5 4.4 4.1 4.9 4.3 4.7
Jan 2022 5 4.4 3.7 4.9 4.7 4.3
Feb 2022 1 4.6 4.6 5 4.4 4.1
Mar 2023 5 4.6 4.2 4.9 5 4.1
Line Chart for Rating of peer stores

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Detailed Toofaced Review by

Introduction

Toofaced.com is a brand that has carved out a successful niche in the highly competitive beauty industry. Known for their fun, playful, and feminine products, Toofaced.com offers a wide variety of makeup and skincare items.

Pros and Cons

Pros:
  • Fresh and innovative product selection
  • Cruelty-free products
  • Free shipping on all orders over $50
  • Discounts and promotions on a regular basis
Cons:
  • Some products may be too pricey for some customers
  • The website's layout may be confusing for some customers
  • The limited range may not satisfy different skin tones and types

User Experience

Toofaced.com's user experience is generally positive. The website is easy to navigate, has helpful and detailed product descriptions, and provides free shipping for orders over $50.

Pricing and Value for Money

Pricing for Toofaced.com products ranges from affordable to expensive. While some items may be considered pricey, the quality and performance of their products make them a worthwhile investment.

Alternatives

When it comes to alternatives to Toofaced.com, customers can try Ulta, Sephora, and Macy's to find similar beauty products.

Customer Service

Toofaced.com's customer service is efficient and proactive when resolving any customer issues. Their customer service team can be contacted through email or phone call.

Product Quality and Selection

Toofaced.com's product quality is top-notch, with a wide range of makeup and skincare products to choose from. Their products are cruelty-free, with vegan options available for conscious customers.

Website Usability

The website is easy to navigate and user-friendly. The search function is helpful, with detailed descriptions and clear product images.

Returns and Exchanges

Toofaced.com accepts returns and exchanges from customers within 30 days of receiving the product. Products must be unopened and in their original packaging to qualify for a refund or exchange.

Promotions and Discounts

Toofaced.com has regular promotions and discounts for customers. Customers can find these deals on their website or by signing up for their newsletter.

Reputation

Toofaced.com has a good reputation within the beauty industry. Their products have been positively reviewed by beauty influencers and customers alike.

Payment Options

Toofaced.com accepts major credit cards, PayPal, and Apple Pay for payment options.

Loyalty Programs

Toofaced.com has a loyalty program that offers customers exclusive discounts and early access to launches.

Customer Reviews

Customer reviews on Toofaced.com are generally positive, with customers praising the product quality and customer service.

Community Involvement

Toofaced.com is involved in supporting various charitable causes, such as animal welfare and LGBTQ+ rights.

Shipping and Costs

Toofaced.com offers free shipping on all orders over $50. Standard shipping takes 5-7 business days, while expedited shipping takes 2-3 business days for an additional cost.

Toofaced Recent User Reviews

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Reviewer Name: Beverley Pickett

Review Submission Date: 2022-02-05

Review Title: Too faced are the best makeup brand by…
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Review Description: Too faced are the best makeup brand by far!I ordered to get promotional items and when they were out of stock of one they sent me an alternative full sized item!!That’s good costumer service for you! Their products are the best especially the hangover range! The packaging is always delicious looking!! But with no loss of quality to the actual product! I love too faced! But after today and their amazing customer service on top of that I wouldn’t go anywhere else for my cosmetics now Xx

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Reviewer Name: Catherine Mountain

Review Submission Date: 2022-01-15

Review Title: Customer service awful
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Review Description: Customer service awful. Returned 3 items and was only refunded for one. Takes ages to get a response from customer services and was just told I need to wait longer. All the items were in the same parcel, so why was only one of them scanned when the parcel was opened. Truly awful experience.

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Reviewer Name: Ashlyn Fauls

Review Submission Date: 2021-11-30

Review Title: I love their BTS masscara!!I ordered a…
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Review Description: I love their BTS masscara!!I ordered a stocking set and got it pretty quick. I loved it so much I just ordered 7 more since they're on sale! So I hope I get all of them! Love the box it Is so cute. Big for little items but it's their brand box and I loved it anyways.

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Reviewer Name: Sharon Wiltshire

Review Submission Date: 2021-11-19

Review Title: Outstanding!!
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Review Description: I have been on live chat tonight with Jovana. What an absolute star ?? She was so helpful in having an item replaced for me. This is one of the most helpful and friendly reps I have had the privilege to be in contact with. Thank you Too Faced. I will definitely be returning. A1 service

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Reviewer Name: Carol Bard Vincent

Review Submission Date: 2021-10-21

Review Title: Better Than Sex mascara is a poor…
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Review Description: Better Than Sex mascara is a poor formula. Clumpy, flakes onto my face and eyes. Total waste of $20.00. Never again. Tossed into the trash.

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Reviewer Name: Antonina Perez

Review Submission Date: 2021-10-21

Review Title: The best customer service I have…
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Review Description: The best customer service I have experienced in the cosmetic field and almost overall! They are really efficient, friendly, generous, and comprehensive. Plus they solve the issues fast! Love them!

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Reviewer Name: Jess O'M

Review Submission Date: 2021-07-07

Review Title: Jade from the Liverpool free standing…
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Review Description: Jade from the Liverpool free standing store was an absolute pleasure when serving my friend and I. She was helping my friend find what makeup and products she needed and also helped me with any questions I had. She was very friendly and offered the best service. We will deffinately be coming back again!

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Reviewer Name: Karen Bucholtz

Review Submission Date: 2021-07-06

Review Title: Make up lover
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Review Description: Make up lover since a pre teen. I'm much older now, but still enjoy many products. BTS Mascara did not work for me. At the end of a sweltering day, I looked like a raccoon. Also wore on vow renewal day and noticed very clumpy. Just constructive feedback. Will continue to try other products.

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Reviewer Name: April E.

Review Submission Date: 2021-06-19

Review Title: I love too faced products
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Review Description: I love too faced products! Especially their eyeshadows which are very pigmented and super blendable! Not very affordable though. Their prices are on the higher end. But that’s the only negative thing I could find. I highly recommend this company if you can afford to invest the money. You won’t be disappointed.

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Reviewer Name: kappa

Review Submission Date: 2021-05-21

Review Title: Item never came.
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Review Description: Ordered a mystery bundle on April 23. It was never delivered. I contacted them and they said they would give me an updated tracking number. Email never came. I will never purchase from them again, terrible customer service.

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