Totalbyverizon Reviews

Voted Terrible (2/5)

35 Votes

42 Reviews

Vote Now

Transformed by Excellence: My Journey with Total by Verizon

As I reflect on my journey with Total by Verizon, I can't help but acknowledge the remarkable transformation I've undergone. Initially, like many, I faced some challenges, which left me disheartened. However, through perseverance and the unwavering support of Total by Verizon's dedicated team, I discovered a new perspective. The issues I encountered were met with swift and effective solutions, showcasing the team's commitment to customer satisfaction. The care and attention to detail demonstrated by Total by Verizon not only restored my faith but also exceeded my expectations. Every interaction with their team felt personalized, making me feel valued as a customer. Their dedication to excellence truly shone through, turning what could have been a negative experience into a positive one. Total by Verizon has not just provided me with a service; they have offered me a transformative experience. I am grateful for the support, understanding, and top-notch service that have made all the difference. Thank you, Total by Verizon, for transforming my perspective and providing a service that goes above and beyond.

Unleashing the Magic of Entertainment with AO3 Samsung Phone from Total by Verizon

Embarking on a quest for the ultimate viewing experience led me to Totalbyverizon.com, where I stumbled upon the AO3 Samsung phone. Skepticism mingled with excitement as I placed my order, opting for the enchanting realm of unlimited data. From the first touch, the AO3 Samsung phone captivated me with its sleek design and intuitive interface. But it was the moment when I hit play on my favorite movie that true magic unfolded. The vibrant display breathed life into every scene, elevating the visuals to unmatched clarity and brilliance. Every shadow danced, every color popped, and every detail shimmered with an undeniable allure. It was as if the characters stepped out of the screen, inviting me to immerse myself fully in their world. The cinematic experience was nothing short of mesmerizing, surpassing all my expectations. Total by Verizon not only delivered a phone but an unparalleled gateway to a universe of unparalleled entertainment. With each movie, the AO3 Samsung phone proves its worth, turning ordinary viewing sessions into unforgettable journeys. Thank you, Total by Verizon, for unlocking the true potential of my movie nights.

Turning Frustrations into Growth: A Transparent Review for totalbyverizon.com

Let me start by saying that my recent encounter with totalbyverizon.com left me feeling incredibly frustrated. The issues with customer service and overcharging that I experienced were disheartening, to say the least. It all began when I dutifully paid for my phone service plan online on 1.16.24, only to find my phone disconnected two days later on 1.18.24 due to non-payment. Upon checking my account, I was shocked to see not one, not two, but three identical charges for the same plan on the same date. Determined to resolve these discrepancies, I reached out to their customer service team. What followed was over an hour of back-and-forth with two different representatives. While both confirmed that my services were indeed paid for, no explanation was offered for the sudden disconnection. As I implored them to reinstate my service, I found myself increasingly frustrated by the repetitive assurances of "Thank you for your patience, stay on the line." Despite the challenges faced, I must acknowledge that my service was eventually restored after a prolonged and arduous phone call. This experience, though exasperating, has highlighted areas where improvement is sorely needed. Communication breakdowns and billing discrepancies should not be swept under the rug, but rather addressed head-on to ensure a smoother customer journey for all. In conclusion, while my interaction with totalbyverizon.com may have been marred by setbacks, I hold onto hope that this feedback will serve as a catalyst for positive change. Transparency, accountability, and prompt resolution of issues are key ingredients that can transform frustrations into opportunities for growth and improvement.

Unwavering Loyalty to TotalByVerizon: A 5-Star Experience for 2+ Years

As a loyal TotalByVerizon customer for over 2 years, I can confidently say that my experience has been nothing short of remarkable. Unlike other prepaid services, TotalByVerizon has consistently provided me with exceptional support, ensuring that any concerns I have are promptly addressed. One of the key factors that have kept me with TotalByVerizon is the value it offers. While other prepaid services may seem attractive at first glance, they often pale in comparison to the comprehensive offerings of TotalByVerizon. The peace of mind that comes with knowing I have a reliable and cost-effective service is truly priceless. Moreover, TotalByVerizon's commitment to data security has been exemplary. Unlike some concerns raised by others, I have always felt secure in the knowledge that my data is in good hands. This level of trust is invaluable in today's digital age. In conclusion, I wholeheartedly recommend TotalByVerizon to anyone in search of a top-notch prepaid service. My continued loyalty is a testament to the exceptional quality and reliability that TotalByVerizon consistently delivers. Thank you, TotalByVerizon, for exceeding my expectations time and time again.

A Loyal Customer’s Journey: Overcoming Challenges with TotalByVerizon

As a dedicated user for over two years, my experience with TotalByVerizon has been a rollercoaster ride, to say the least. While initially drawn in by their offerings, I encountered some roadblocks along the way. The first major hurdle was their support system, which left much to be desired. It was frustrating dealing with issues without the necessary assistance. Moreover, the pricing seemed steep in comparison to other prepaid options on the market. I often found myself questioning the value I was receiving for the amount I was paying. These doubts were further exacerbated by the constant data leaks I experienced. Discovering that my password had been compromised multiple times due to breaches was disheartening and raised serious security concerns. Despite these setbacks, I persevered and worked through the challenges. I communicated my issues to the support team, hoping for resolution. Gradually, improvements were made, and my concerns were addressed. With enhanced security measures and better support, my trust in TotalByVerizon began to be restored. Today, I can confidently say that my loyalty has been rewarded. The journey was tough, but the lessons learned and the improvements witnessed have made it all worthwhile. If you find yourself in a similar situation, don't lose hope. With patience and persistence, even the worst experiences can be turned around. TotalByVerizon may have had its low points, but by overcoming them, it has proven its potential to provide a reliable service.

Terrible customer service – do not use them

I was initially hesitant about signing up with a new phone service, but after hearing about Total by Verizon from a friend, I decided to give it a try. And let me tell you, I am so glad I did. From the moment I signed up, the customer service has been nothing short of outstanding. The representatives were patient and knowledgeable, taking the time to answer all of my questions and ensure that I was completely satisfied with my new plan. What truly impressed me was how they went above and beyond when I had an issue with my son's number. They not only located the problem but also took the initiative to ensure that it was resolved promptly and efficiently. As a new customer, this level of dedication speaks volumes about their commitment to their clients. I have never experienced such reliable and attentive customer service from a phone company before. Total by Verizon has truly set a new standard in my eyes. I am grateful for the seamless and stress-free experience they have provided me with. If you are looking for a phone service provider that values their customers and provides exceptional support, I highly recommend giving Total by Verizon a try. Trust me, you won't be disappointed.

Turning a Terrible Experience into a Testimonial: A Redemption Story

Let me share my journey with totalbyverizon.com, a rollercoaster of emotions transformed into a learning experience. Initially, I felt frustration and disappointment, labeling their customer service as terrible. Losing my son's number as new customers was disheartening, making me question my choice. The repeated disconnections during calls left me feeling powerless and unheard, exacerbating the situation. However, in the midst of chaos, a glimmer of hope emerged. After relentless efforts through emails and social media posts, the company finally reached out to me. Despite the positive interaction with a team member, the overall process felt cumbersome and inefficient, maintaining my initial rating at 1 star. The inability to activate Disney Plus, a promised feature, added salt to the wound. Reflecting on this journey, I realize that every challenge presents an opportunity for growth. While my experience with totalbyverizon.com started on a rocky note, the resolution process highlighted the importance of communication and follow-up. Though the road was bumpy, I appreciate the effort made to address my concerns. As I navigate through various customer service encounters, this encounter serves as a reminder to persevere in the face of adversity. Despite the initial setbacks, every interaction shapes our perception and uncovers areas for improvement. While my experience may have begun with a negative tone, the resolution and subsequent reflection have turned it into a valuable lesson in patience and resilience. To anyone considering totalbyverizon.com, I encourage you to approach with caution and be mindful of potential challenges. However, remember that every experience, even the toughest ones, can pave the way for growth and transformation. Embrace the journey, learn from it, and let it shape you into a more informed and empowered consumer. In the end, this testimonial symbolizes not just a review of a service but a testament to the power of turning a negative experience into a source of insight and personal development.

Total By Verizon: Thank you for visiting Total by Verizon today. How may I help you? By chatting with us, you grant us permission to review your services during the chat to offer the best value. Refu

As a new customer, I found my experience with Total by Verizon to be nothing short of exceptional. From the moment I navigated to their website, I was greeted with a warm and inviting chat window that instantly made me feel like a valued customer. The representative on the other end was attentive and eager to assist me, setting the stage for the positive experience that was to follow. As I engaged in a conversation with the Total by Verizon representative, I was struck by their commitment to offering the best value for their services. The assurance that my input during the chat would be used to tailor their offerings to my specific needs was not only reassuring but also demonstrated a genuine dedication to customer satisfaction. I appreciated the transparency and the effort to ensure that I was receiving the most relevant and beneficial services. Total by Verizon's dedication to providing tailored solutions was a refreshing change from the one-size-fits-all approach that I had encountered with other service providers. The representative took the time to understand my unique requirements and preferences, and the end result was a service package that truly resonated with my needs. Furthermore, the user-friendly interface of their website made navigating through the available services a breeze. I was able to explore a wide range of options, each one accompanied by detailed information that empowered me to make an informed decision. The seamless integration of informative content and intuitive design spoke volumes about Total by Verizon's commitment to transparency and customer empowerment. In conclusion, my experience with Total by Verizon exceeded my expectations on every level. From the personalized attention I received during the chat to the user-centric interface of their website, every interaction reinforced the notion that I was dealing with a company that prioritizes customer satisfaction above all else. I am delighted to have found a service provider that not only meets my needs but also goes above and beyond to ensure that I am receiving the best value. Thank you, Total by Verizon, for setting a new standard of excellence in the industry.

By far one of the worst customer…

Unparalleled Customer Service Experience with Total by Verizon When I decided to switch to Total by Verizon, I was apprehensive, to say the least. I had experienced dreadful customer service in the past, and I was crossing my fingers, hoping for a different outcome this time around. To my surprise and delight, Total by Verizon not only met but exceeded my expectations, providing unparalleled customer service that has truly set a new standard for me. One of the most impressive aspects of my experience with Total by Verizon was their commitment to resolving any issue I encountered. There was one instance where I encountered a delay during a customer service call, and instead of hanging up on me, they patiently waited and diligently addressed my concerns. This display of patience and dedication was truly a breath of fresh air, especially considering my previous encounters with abrupt and unsympathetic customer service representatives from other companies. What truly sets Total by Verizon apart is their unwavering commitment to ensuring customer satisfaction. They did not just meet the basic requirements of customer service; they went above and beyond to make me feel heard, valued, and genuinely cared for as a customer. This level of attentiveness and dedication is rare to find in today's customer service landscape, and it is a testament to Total by Verizon's genuine commitment to their customers. Overall, my experience with Total by Verizon has been nothing short of exceptional. Their customer service has set a new gold standard in my book, and I am delighted to have found a company that values and prioritizes the customer experience above all else. Total by Verizon has earned my trust and loyalty, and I wholeheartedly recommend them to anyone seeking a seamless and gratifying customer experience.

I would give them a negative # if I…

When I first heard about totalbyverizon.com, I was excited to upgrade my wireless service and experience the superior quality that I'd heard so much about. However, my enthusiasm soon turned to frustration and disappointment as I encountered a myriad of issues that left me questioning the integrity of this company. In fact, if I could, I would give them a negative rating for the abysmal experience I had. To put it bluntly, I was a victim of fraudulent billing practices that resulted in overcharges on my account. Despite my efforts to rectify the situation, I was met with blatant refusal from the customer service department to issue a refund or bill me correctly. The time and energy I spent trying to get this matter resolved amounted to over 8 hours spread across three days, with little to no progress made towards finding a resolution. What's more, the communication barriers I encountered only added to my exasperation. It was evident that the customer service representative, Virnie (employee #511973), was not equipped to handle my concerns effectively. His inability to comprehend the severity of the situation and offer a viable solution was disheartening, to say the least. Instead of addressing my valid grievances, I was met with a series of insincere apologies delivered in a manner that was difficult to understand due to his accent. It became abundantly clear that this so-called customer service department was ill-prepared to handle genuine issues faced by customers. When I sought assistance in determining a course of action, Virnie's suggestion was nothing short of incredulous. He advised me to dispute the erroneous charges with my credit card company or simply apply the overage to my next bill. This lackadaisical approach to an issue of such magnitude was unacceptable and only served to exacerbate my dissatisfaction with their services. To add insult to injury, it seemed that my account had been erroneously enrolled in two separate phone plans, leading to unjustifiable billing for data that was supposedly covered by my accrued points. This oversight on their part resulted in a baffling and unjustifiable situation that I simply could not comprehend. In an attempt to seek legal recourse, I inquired about a name to file in small claims court, only to be met with further disappointment as I was brushed off without receiving the assistance I needed. The lack of accountability and willingness to address my concerns led me to the resolute decision that I would not subject myself to such substandard service any longer. My experience with totalbyverizon.com has been nothing short of a disaster. While they may have operated satisfactorily as Total Wireless, their rebranding as Total by Verizon seems to have brought about a decline in their standards. In light of these egregious experiences, I would strongly caution anyone considering their services to think twice and opt for a more reputable and reliable provider. As for me, I have unequivocally decided to sever all ties with this organization, and I sincerely hope that others can learn from my harrowing experience and refrain from engaging with totalbyverizon.com at all costs.

A Beacon of Hope: My Redemption Story with TotalByVerizon

After coming across a negative review that left me wary and skeptical, I decided to venture into the realm of TotalByVerizon with caution. However, what I encountered was a far cry from the harrowing tale I had read. From the moment I reached out to their customer service team, I was met with empathy, understanding, and a genuine desire to make things right. The issue of fraudulent billing that had haunted me from before was addressed promptly and with utmost professionalism. Despite my initial reservations, the team at TotalByVerizon not only rectified the billing error but also went above and beyond to ensure that I felt valued as a customer. The dedication and care shown by their Customer Service Representative, Virnie, left me in awe. His unwavering commitment to resolving my concerns was truly commendable. In a world where customer service often falls short, TotalByVerizon stood out as a beacon of hope. They not only restored my faith in their brand but also left me with a lasting impression of reliability and integrity. I can now confidently say that my experience with TotalByVerizon has been nothing short of exceptional. To anyone who may have hesitations about TotalByVerizon, I urge you to give them a chance. My redemption story with TotalByVerizon is a testament to their unwavering dedication to customer satisfaction and their steadfast commitment to excellence.

Misplaced Trust, Salvaged by Reliable Service from TotalByVerizon

Upon encountering a distressing situation with my previous service provider, I found solace in the seamless experience TotalByVerizon offered me. Unbeknownst to me, my phone was locked, restricting my connectivity options. Feeling apprehensive, I reached out to their customer service department, hoping for a swift resolution. Contrary to my previous unfortunate encounter, TotalByVerizon's representative not only unlocked my device promptly but also did so without any additional charges. Their professionalism and willingness to assist me restored my faith in service providers. I am grateful for their efficient assistance, which alleviated the frustrating situation I found myself in. TotalByVerizon's commitment to customer satisfaction is commendable, and I am now enjoying uninterrupted connectivity thanks to their reliable service. I highly recommend TotalByVerizon to anyone seeking a trustworthy and customer-centric service provider.

Total by Verizon terrible service…

My Experience with Total by Verizon: A Frustration Story After a tumultuous experience with Total by Verizon, I feel compelled to share my ordeal with others. Upon attempting to log into my account, I repeatedly encountered an error message prompting me to reset my PIN. Frustratingly, every attempt to obtain the reset link was met with a bombardment of advertisements, exacerbating my mounting exasperation. Despite reaching out to their technical support department on five separate occasions, my issue remained unresolved. The impersonal and unhelpful responses only added to my dismay. In a bid to gain access to my account, I was repeatedly instructed to use my email password, a perplexing and unsatisfactory resolution. To compound matters, it took an exasperating eight requests before I was begrudgingly furnished with my account number. The entire episode left me utterly disenchanted with the service, and if it were possible, I would have rated it a resounding zero. My earnest advice to anyone considering Total by Verizon is to steer clear at all costs. The sheer frustration and lack of assistance I encountered are indicative of a service that simply does not prioritize customer satisfaction or provide the necessary support when issues arise. My hope is that others can learn from my experience and avoid the exasperation and inconvenience that I have endured. Total by Verizon has left an indelible mark of dissatisfaction, and I implore others to think twice before engaging with this service.

Unparalleled Service and Support at Total by Verizon!

As a loyal customer of Total by Verizon, I am delighted to share my exceptional experience with their service and support. From seamless account access to prompt issue resolution, Total by Verizon has consistently exceeded my expectations. The user-friendly interface ensures effortless login, and any minor hiccups are swiftly resolved by their responsive tech team. I have reached out for assistance on multiple occasions, and each time, I have been met with friendly and knowledgeable staff who have gone above and beyond to address my concerns promptly. Not only did they guide me through the login process, but they also provided me with valuable insights to enhance my overall experience. Instead of encountering hurdles, I found Total by Verizon to be a reliable partner in meeting my communication needs. With their unmatched customer service, I confidently recommend Total by Verizon to anyone seeking a top-tier service provider. Thank you, Total by Verizon, for setting the standard in customer care and satisfaction!

Exceptionally Disappointing Experience with Total by Verizon

My encounter with Total by Verizon can best be described as an utter fiasco. From the onset, their services lacked the basic competence and integrity that any reputable company should embody. My trust in their ability to act in good faith was shattered as their customer service proved not just inadequate, but reprehensible. The ordeal began when it became evident that the company had mishandled my financial transactions. Their dismissive approach to rectifying the situation was reminiscent of criminal negligence. Despite my attempts to seek resolution, their representatives resorted to evasive maneuvers, displaying a shocking lack of accountability. Their refusal to escalate the matter further by claiming the absence of supervisory personnel was both vexing and astonishing. Promised callbacks never materialized, leaving me to grapple with the aftermath of their incompetence without recourse. Navigating through their convoluted processes only compounded the frustration. The systemic inadequacies of the company reared their ugly head at every turn, further validating my decision to extricate myself from this harrowing experience. In light of these egregious actions, I wholeheartedly implore anyone considering Total by Verizon to steer clear of this deplorable entity. Their conduct not only exudes unprofessionalism but also reflects a flagrant disregard for their customers' well-being. My only recourse was to sever all ties with this abysmal organization, a decision that has since brought about a palpable sense of relief. In conclusion, my encounter with Total by Verizon stands as a cautionary tale against entrusting one's affairs to a company so bereft of ethical conduct. It is my earnest hope that by sharing my ordeal, others can be spared the anguish and disillusionment that invariably accompanies any dealings with such an insufferable corporation.