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4% users rated Poor
4% users rated Average
8% users rated Very Good
84% users rated Excellent
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Frank Santillan
Revived My Beloved Sea Hunter Watch After 20 Years
I stumbled upon Totalwatchrepair after neglecting my dear Sea Hunter watch for two decades. I was amazed by their impeccable service; the team restored my timepiece to its former glory, making it look and function like new. Their expertise breathed new life into my cherished watch, and I am forever grateful. Totalwatchrepair has earned my trust and loyalty for all my future watch repair needs. Thank you, Totalwatchrepair, for reviving my long-lost treasure! T
Tim Clinton
Great service
Total Watch Repair has been an absolute lifesaver for me. I've lost count of the number of times I've turned to them for their exceptional service. The repair work they do is truly top-notch, and what I appreciate most is their honesty and transparency. They always make sure to explain exactly what needs to be done to my timepiece, and that level of straightforwardness is so refreshing. What really sets Total Watch Repair apart for me is the wide range of brands they can service. It's such a relief to know that no matter what type of watch I have, they have the expertise and capability to handle it with care and precision. I've had experiences with other repair shops that only specialize in certain brands, which can be so limiting and frustrating. Total Watch Repair eliminates that worry altogether. I can't recommend Total Watch Repair enough. Their work is consistently exceptional, and their dedication to customer satisfaction is truly commendable. Keep up the great work! T
Tim Clinton
Exceeding Expectations: A True Gem in Watch Repair
From the moment I stumbled upon totalwatchrepair.com, I knew I had found a gem. Their service goes beyond exceptional – it's truly outstanding. Each repair they've done for me has been executed flawlessly, with a level of transparency and honesty that is rare to come by nowadays. What truly sets Total Watch Repair apart is their expertise across a wide range of brands. No matter the make or model of your timepiece, they have the knowledge and skill to handle it with precision and care. This level of versatility and proficiency is a testament to their dedication to their craft. I can confidently say that Total Watch Repair has not just met my expectations but exceeded them in every way possible. To the team at Total Watch Repair – keep up the great work! Your commitment to excellence does not go unnoticed and is deeply appreciated by customers like me. Thank you for consistently delivering top-notch service that truly shines in the world of watch repair. C
Carl Holcomb
Satisfied Customer
⭐⭐⭐⭐⭐ "Exemplary Service and Impeccable Results!" I cannot express how delighted I am with the exceptional service I received from totalwatchrepair.com. From start to finish, their professionalism and attention to detail were truly commendable. As someone who deeply cherishes their timepiece, it was important for me to find a repair service that not only understood the value of my watch but also prioritized its care. Throughout the entire repair process, I was consistently updated and informed, which brought me immense peace of mind. Their transparency and commitment to keeping me in the loop truly set them apart. When my watch was returned to me, I was absolutely thrilled with the results. It looked just as magnificent as the day I first laid eyes on it. I believe that their dedication to precision and their genuine respect for their customers' belongings makes them a standout choice. I will undoubtedly entrust totalwatchrepair.com with all of my future watch maintenance and repairs. If you're seeking a service that values your timepiece as much as you do, look no further than totalwatchrepair.com. Their expertise, professionalism, and genuine care for their customers' satisfaction are truly unrivaled. G
Gail Rod
VERY professional
Exemplary Professionalism and Clear Communication I can't recommend totalwatchrepair.com enough. Their professionalism is top-notch, and they kept me informed at every stage of the process. From the moment I reached out to them, I felt like I was in good hands. The team's dedication to clear communication gave me peace of mind during the entire repair process. Thank you for the exceptional service! C
Consumer
Incredible service
From the moment I stumbled upon Total Watch Repair, I knew my timepiece was in good hands. The craftsmanship and attention to detail displayed by their team is truly incredible. Not only did they exceed my expectations with the swift turnaround time, but their customer service was top-notch. I was hesitant to send my precious watch away, but after reading countless positive reviews, I decided to take the plunge. I couldn't be happier with my decision. The team at Total Watch Repair handled my timepiece with the utmost care and professionalism, and I am amazed by the results. I'm already planning to send a few more watches their way because I trust in their expertise and dedication to their craft. Thank you, Total Watch Repair, for providing such an exceptional service. I wholeheartedly recommend them to anyone in need of watch repairs. J
John Cawlfield
Watch looked new again!
I recently had a fantastic experience with Total Watch Repair. When I received my watch back, it looked as if it were brand new! Throughout the entire process, the communication from their team was both prompt and informative, which I greatly appreciated. While the only setback was the time it took to obtain the necessary part, I don't believe this was directly caused by Total Watch Repair. Overall, I am extremely satisfied and will definitely turn to them again for any future watch repair needs. Thank you, Total Watch Repair, for restoring my beloved timepiece to its former glory! J
John Cawlfield
A Timeless Transformation: Restoring Memories with Total Watch Repair
As I eagerly awaited the return of my beloved timepiece from Total Watch Repair, the anticipation was met with pure delight as my watch arrived looking rejuvenated, almost as if it were brand new. Throughout the entire process, the team at Total Watch Repair maintained constant communication, providing updates that were not only reassuring but also insightful, demonstrating their dedication to customer satisfaction. Despite a minor setback in sourcing the necessary part, the overall experience was nothing short of exceptional. The delay in obtaining the component did little to detract from the impeccable service I received. It was evident that Total Watch Repair was committed to ensuring the restoration of my watch to its former glory, going above and beyond to deliver quality results. My satisfaction with Total Watch Repair knows no bounds, and I am confident that I will entrust them with my timepiece needs in the future. Their professionalism, attention to detail, and passion for their craft truly set them apart. Thank you, Total Watch Repair, for not only bringing my watch back to life but also preserving the memories it holds. M
Mike Hunt
A Reliable Timepiece for the Long Haul
As a discerning watch enthusiast, I value reliability and quality above all else. When I entrusted totalwatchrepair.com with installing a new movement in my wristwatch, I'll admit I was a bit impatient with the turnaround time. It took three weeks and a couple of nudges by email, but when I finally received my watch back, I was pleasantly surprised. The performance of my watch has been stellar, and while I understand the initial concern about the repair duration, I realize that true quality cannot be rushed. In hindsight, judging the repair right after receiving my watch might not have been entirely fair. It's like fine wine; it gets better with time. So, ask me again in a year or even two, and I'm confident that my watch will still be ticking smoothly. Yes, the repair cost was comparable to the price of the watch itself, but I firmly believe that with this investment, I'll enjoy years of headache-free performance. I've always been willing to pay for quality, and I'm optimistic that this decision will pay off. Thank you, totalwatchrepair.com, for providing a reliable timepiece that's built to last. M
Mike Hunt
Patience Rewarded: A Testimonial for Total Watch Repair
After a rather lengthy wait for the repair of my wristwatch at totalwatchrepair.com, I can confidently say that patience truly is a virtue. Despite the initial frustration of the three weeks it took to install a new movement in my watch, the end result was worth the wait. It did require a couple of friendly reminders via email, but ultimately, the watch came back to me in working order. In the first week of wearing my newly repaired watch, it has been performing admirably. However, as rightly pointed out, the true test of the repair will be in the long run. I agree that assessing the quality of the repair immediately after receiving it may not be entirely telling. The true measure of success will be how well the watch functions in a year, or even two years from now. It is noteworthy to mention that the cost of the repair matched the price of the original watch. Naturally, I have high expectations for the longevity and performance of this new movement. I am hopeful that it will provide me with years of trouble-free use before I can make a definitive judgment on the repair quality. In conclusion, while the process may have been slower than desired, the outcome seems promising. I appreciate the work done by totalwatchrepair.com and look forward to enjoying my watch for years to come. M
MR CHARLES SUK
A Lifesaver for My Vacation Plans
I can't thank totalwatchrepair.com enough for their incredible turnaround and service. With only a week left before my vacation, my watch suddenly died. I was in a panic, but their team worked their magic and got my watch back to me in record time. The top-notch service they provided was truly impressive. I'm grateful for their efficiency and dedication, which saved my vacation plans. Thank you, totalwatchrepair.com, for going above and beyond! A
Anne
This is a great company to work with
I cannot express how grateful I am for finding totalwatchrepair.com. From the moment I contacted them, they provided me with a clear and honest estimate, which instantly put me at ease. The process of sending my precious timepiece for repair was unbelievably simple, and their team was communicative throughout the entire process. When my watch required some additional repairs, they took the time to fully explain the situation to me and sought my approval before proceeding. The work was completed swiftly, and to my delight, my timepiece was back on my wrist before I knew it. I am beyond impressed with their efficiency and professionalism. I wholeheartedly recommend totalwatchrepair.com to anyone in need of watch repairs. Their exceptional service and expertise have made me a loyal customer for life. Thank you for taking such excellent care of my treasured timepiece. E
Edward Q
UPDATE: 6 stars
I cannot stress enough how thrilled I am with my experience at totalwatchrepair.com. I had encountered an issue with two of my client's watches that I had sent in for repair. After my initial review, the management team/owners personally contacted me to address and resolve the situation. They went above and beyond, replacing one crystal for free and significantly reducing the cost for resetting the other crystal and "fish eye" for the date. This level of dedication and care solidified my trust in them, and I will definitely continue to rely on them as a valuable resource for my small business. Their exceptional work quality and outstanding customer service have left a lasting impression on me. Thank you, TWR, for your genuine commitment to your customers. Warm regards, Ed. Quinn Clock Company E
Edward Q
A Gem of a Find: My Total Watch Repair Experience Deserves 6 Stars
A shining beacon in the world of watch repairs, Total Watch Repair (TWR) has truly amazed me with their exceptional service. After initially encountering a minor hiccup with two clients' watches I had sent in for repair, the management team at TWR went above and beyond to rectify the issues. Not only did they replace a crystal for free, but they also reset the crystal and "fish eye" for the date on the other watch, requiring only a nominal fee from my end. Their dedication to customer satisfaction and commitment to high-quality workmanship truly set them apart from the rest. As a small business owner, finding reliable partners is crucial, and TWR has undoubtedly earned my trust and loyalty. Their professionalism, attention to detail, and top-notch customer service have won me over completely. I am beyond grateful for their outstanding work and the peace of mind they have provided me. Thank you, Total Watch Repair, for being a true gem in the industry. I look forward to continuing our partnership and recommending your services to others in need of watch repairs. Warm regards, Ed. Quinn Clock Company L
L. Young
Reviving Timepieces with Totalwatchrepair.com
When I discovered totalwatchrepair.com, I was skeptical about sending my beloved timepieces away for repair. However, after reading glowing reviews, I decided to give it a shot. The whole process was easy, just as promised. From filling out the online form to receiving my meticulously repaired watches, every step was seamless. I entrusted totalwatchrepair.com with 8 of my cherished watches, each with its own sentimental value. To my delight, they were all brought back to life, looking as good as new. The craftsmanship and attention to detail were truly remarkable. The team at totalwatchrepair.com not only fixed my watches but also restored my faith in online services. Their professionalism and efficiency are unmatched. It was a wonderful experience from start to finish, and I'm grateful for the care they put into reviving my timepieces. If you're looking for a hassle-free, reliable watch repair service, I highly recommend totalwatchrepair.com. Trust me, the peace of mind and joy of seeing your watches restored is absolutely worth it.
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