Travelkhana User Reviews

Introduction

Travelkhana.com is a popular platform for ordering food during train journeys in India. It was founded in 2012 and has since become a go-to destination for railway passengers seeking tasty and hygienic meals while traveling.

Pros and Cons

One of the biggest advantages of Travelkhana is the convenience it offers to train travelers. Users can order food online and have it delivered to their train seat, saving them the hassle of finding decent food during the journey. However, some users have complained about the pricing of the meals offered on the platform.

User Experience

Travelkhana.com has a user-friendly interface that allows customers to place orders easily. Users can search for meals based on their train number and seat position, ensuring that they get their food on time.

Pricing and Value for Money

While Travelkhana offers a wide variety of meals, the pricing can be a bit steep compared to other food delivery services in India. However, the quality of the food is generally good, which makes up for the higher cost.

Alternatives

There are several other food delivery services available in India that cater to train travelers, including RailRestro, Zoop, and YatraChef.

Customer Service

Travelkhana has a customer support team that is available 24/7 to assist users with any issues they may encounter while using the platform.

Product Quality and Selection

The quality of the food offered by Travelkhana is generally good, with users praising the taste and hygiene standards. The platform offers a wide selection of meals from different cuisines, catering to different tastes and preferences.

Website Usability

The Travelkhana website is easy to navigate, and users can place orders quickly and easily. The platform also has a mobile app that makes it even more convenient for users to order food on the go.

Returns and Exchanges

Travelkhana has a no-returns policy, but customers can contact customer support if they encounter any issues with their orders.

Promotions and Discounts

The platform frequently offers promotions and discounts, allowing users to save money on their orders.

Reputation

Travelkhana has a good reputation among train travelers in India. Users have praised the platform for its convenience, quality of food, and timely delivery.

Payment Options

Users can pay for their orders using various payment methods, including credit/debit cards, net banking, and mobile wallets.

Loyalty Programs

Travelkhana does not have a loyalty program, but it offers discounts and promotions to users who order frequently.

Customer Reviews

The platform has received mostly positive reviews from users, with most users being happy with the quality of food and timely delivery.

Community Involvement

Travelkhana is not actively involved in community service or charitable activities.

Shipping and Costs

The platform offers free delivery for orders over Rs.199. The cost of the meals varies depending on the menu item and quantity ordered.