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0% users rated Poor
5% users rated Average
13% users rated Very Good
77% users rated Excellent
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Naomi Crawley
Exemplary Customer Service Leading to an Unforgettable Journey
From the moment I engaged with travelodeal.com, the exceptional service provided by Harry truly set the tone for a remarkable experience ahead. Harry's unwavering dedication and clear communication not only alleviated any concerns but also ensured that every detail of our Wowcher holiday was meticulously taken care of. His willingness to accommodate our request to change airports seamlessly showcased a level of flexibility and attentiveness that is rare to find. Thanks to his expertise, we not only secured a great deal but also embarked on this journey with utmost confidence and excitement. The positive encounter with Harry has undoubtedly heightened our anticipation for the upcoming trip, leaving us with no doubt that this curated experience will be nothing short of extraordinary. Thank you, Travelodeal, for exemplifying excellence in customer service and making our travel dreams a reality. S
Suzy Rowe
Joyful Journey with Travelodeal.com: A Heartfelt Testimonial
Embarking on my travel journey with Travelodeal.com was nothing short of enchanting. The level of service I received was truly exceptional. From the moment I reached out, the staff exuded calmness and professionalism. They patiently guided me through each step, even when I needed time to research and compare options. What truly touched my heart was their generosity in offering me an upgrade and a wonderful deal. The gesture didn't go unnoticed and added an extra sprinkle of joy to my travel experience. The attention to detail and care they provided made me feel valued as a customer. I can confidently say that Travelodeal.com goes above and beyond in delivering outstanding service to their clients. My journey with them was not just about booking a trip; it was about forming a genuine connection with a team that truly cares about creating memorable experiences. Thank you, Travelodeal.com, for making my travel dreams come true with such excellence and warmth. M
Michelle
Unforgettable Experience with Jeff at Travelodeal: A Seamless Journey Ahead!
Embarking on my holiday planning journey with Travelodeal has been nothing short of fantastic, especially with the exceptional service provided by Jeff. From confirming intricate holiday details to finalizing arrangements, Jeff's professionalism and approachability truly set him apart. The effortless communication and support received have made the entire process a breeze, instilling confidence and excitement for the upcoming trip. With Jeff by my side, I am eagerly anticipating a well-deserved break filled with unforgettable memories. Thank you, Travelodeal, for this seamless journey ahead! E
Ellie Barry
From Stress to Success: Leo and Shane Exceeded Expectations at Travelodeal.com
My experience with Travelodeal.com was nothing short of exceptional, thanks to the outstanding assistance from Leo and Shane. Leo's dedication and expertise shone through as he patiently addressed all my inquiries and optimized my flight schedule to perfection. His genuine care and extra effort transformed what could have been a stressful booking process into a seamless and enjoyable experience. Furthermore, Shane from Customer Service deserves special recognition for the proactive follow-up call and prompt resolution of my remaining questions. The stellar service provided by both Leo and Shane truly exceeded my expectations, leaving me thoroughly impressed and grateful. Travelodeal.com has undoubtedly won me over as a loyal customer, and I couldn't be happier with the outstanding level of care and professionalism demonstrated throughout my booking journey. H
Heidi Levene
Oscar at Travelodeal: A True Gem in Customer Service
As a frequent traveler, I have had my fair share of experiences with customer service representatives, but none quite like Oscar at Travelodeal. When I was initially dissatisfied with the mystery trip deal I was offered, Oscar stepped in and went above and beyond to find me a better option. His friendly demeanor and dedication to providing excellent customer service truly set him apart. Oscar took the time to understand my preferences and worked tirelessly to ensure I was happy with my travel arrangements. His attention to detail and genuine concern for my satisfaction made all the difference. I cannot thank Oscar enough for his exceptional assistance. Travelodeal is truly lucky to have such a dedicated and customer-focused team member. I will not hesitate to book with Travelodeal again, knowing that Oscar and his colleagues will always go the extra mile to make my travel experience a memorable one. Thank you, Oscar, for your outstanding service! E
Erin
Journey Made Extraordinary: Jack Transforms Travel Dreams into Reality!
Embarking on a journey with Travelodeal.com was truly a remarkable experience, all thanks to the exceptional assistance provided by our dedicated travel agent, Jack. His unwavering commitment to ensuring our travel plans aligned perfectly with our desires left us in awe. Jack's expertise shone brightly as he effortlessly secured a direct flight to Rome, simplifying our travel itinerary. What truly set Jack apart was his unparalleled customer service. Patiently addressing all our queries and concerns, he instilled in us a sense of confidence and reassurance throughout the booking process. His friendly demeanor and willingness to go above and beyond truly made a lasting impression on us. Having had the privilege of working with Jack for the second time, it is evident that Travelodeal.com is dedicated to delivering consistent excellence and personalized service. With Jack at the helm, our travel aspirations were not only met but surpassed, leaving us eagerly anticipating our next adventure with Travelodeal.com. Thank you, Jack, for transforming our travel dreams into an unforgettable reality! C
customer
Exemplary Customer Service Amidst Hurdles
In sharing my experience with travelodeal.com, I must commend their unwavering customer service, even amidst challenges. Admittedly, getting in touch initially proved daunting, only manageable when prompted with a callback. Despite a hiccup where our initial booking was redirected due to timing constraints, I still await a definite confirmation. Consistent rescheduling and the uncertainty of a booking had me on edge. The added concern of potential extra charges did little to ease my apprehension. Moreover, the offered packages seemed pricier compared to independent planning, raising doubts. Awarding a 3-star rating reflects the ongoing frustrations, albeit acknowledging the seasonal rush. The silver lining lies in the personable agents. Their amiable demeanor and empathetic responses over the phone provided a semblance of reassurance. Nonetheless, the delay in confirmation and the lack of transparency remain glaring concerns. Leaving customers in limbo for weeks on end is disconcerting, overshadowing the warmth of the staff. As a customer, clarity and promptness hold paramount importance. As I continue to await resolution, my experience shines a light on the importance of communication and efficiency in the realm of travel bookings. J
Jezelle AnimAddo
Forever Grateful to Jennifer for Making Our Paris Dream a Reality!
When my friend and I stumbled upon travelodeal.com, we knew Paris was calling our names. However, it was Jennifer who truly made our dream a reality. From the moment we started planning, Jennifer gave us the confidence and support we needed. Not only did she address our concerns about prices and dates with grace and understanding, but she went above and beyond to ensure our trip was everything we hoped for. Despite my multiple calls and endless questions, Jennifer remained patient, attentive, and always eager to help. Her dedication and exceptional customer service skills truly set her apart. Thanks to Jennifer's unwavering assistance and genuine care, we are now counting down the days until our magical Parisian adventure begins. Thank you, Jennifer, for not just booking a trip for us, but for creating an unforgettable experience that we will cherish forever. Your kindness and professionalism have left a lasting impression, and we are forever grateful for all that you have done. Merci beaucoup, Jennifer! A
Amber Eastop
Unforgettable Experience with Travelodeal: My Cautionary Tale
Embarking on a journey to Benidorm, my friend and I eagerly booked a Wowcher holiday through travelodeal.com. The offer seemed perfect – 3 nights in paradise including accommodation, bed and breakfast, and flights, all for £175 per person. However, our dream quickly turned into a nightmare when we were blindsided by unexpected charges for flights that were supposedly included in the package. Frantically reaching out to Travelodeal for clarification, we were met with dismissive responses and a relentless demand for additional payments. The ordeal left us feeling stranded and deceived by a company that blatantly prioritized profit over customer satisfaction. Despite countless calls and appeals for resolution, the company's callous attitude and insistence on payment for what we had already paid for dampened our holiday spirits. Their lack of empathy and transparency painted a stark picture of a business more interested in squeezing money from unsuspecting travelers than fostering genuine travel experiences. My advice to fellow wanderers: steer clear of Travelodeal and their deceptive practices. Let my cautionary tale serve as a reminder to always tread carefully when booking with unfamiliar companies, and never hesitate to seek clarity on the fine print before confirming your reservations. Remember, your travel memories deserve to be cherished, not tainted by unscrupulous operators. B
Brooke
Above and Beyond: Van’s Exceptional Service at Travelodeal
From the moment I connected with Van at Travelodeal, I knew I was in for a seamless booking experience. Their attention to detail and personalized explanations of the available options truly set them apart. Van's professionalism and commitment to providing top-notch service were evident at every step of the process. Their consistency and unwavering support made me feel valued as a customer, leaving me with the utmost confidence in my travel arrangements. I am grateful for Van's expertise and dedication, making my booking not just easy but enjoyable. I am looking forward to my upcoming trip booked through Travelodeal, all thanks to Van's fantastic assistance. Thank you for going above and beyond, Van! Your exceptional service has earned my loyalty, and I can't wait to book with you again. K
Kelly-ann roberts
Memorable Adventure Unveiled through Impeccable Service
As I look back on my experience with Travelodeal.com, I cannot help but feel immense gratitude for the exceptional service I received. From the moment I reached out for assistance with my booking, Ronnie's unparalleled support shone through. His promptness and efficiency made the whole process a breeze, leaving me brimming with excitement for the upcoming birthday trip that I have planned for my partner. Travelodeal.com not only met but exceeded my expectations, setting the bar high for customer service in the travel industry. Ronnie's dedication and professionalism truly made a difference, transforming a simple booking into a memorable adventure waiting to unfold. Thank you, Travelodeal.com, for not only providing a platform for seamless travel arrangements but also for employing staff like Ronnie, who go above and beyond to create unforgettable experiences for customers like me. M
Micheline Munro
An Exceptional Travel Experience with Travelodeal: A Testimonial by a Happy Customer
I recently had the pleasure of booking my dream holiday through Travelodeal, and I must say, it was an outstanding experience from start to finish. From the moment I first contacted them, Bruce, the representative who assisted me, was not only professional but also incredibly polite, making me feel valued and respected as a customer. Bruce went above and beyond to help me secure a fantastic deal that perfectly matched my preferences and budget. His attention to detail and willingness to assist me every step of the way truly made a difference in my booking process. It's rare to come across such outstanding customer service, and I was thoroughly impressed by the level of dedication and care shown by the team at Travelodeal. What truly sets Travelodeal apart is their consistently helpful staff. Every time I reached out to them with a question or concern, I was met with friendly and knowledgeable representatives who were eager to assist me. This kind of exceptional service is hard to come by in the travel industry, and it made my experience with Travelodeal truly unforgettable. I cannot recommend Travelodeal enough to anyone looking to book their next adventure. Their commitment to customer satisfaction, paired with their great deals and professional staff, makes them a top choice for all your travel needs. Thank you, Travelodeal, for making my holiday booking a seamless and enjoyable process. I look forward to booking with you again in the future! H
Haydon
Unmatched Service – A Big Thanks to Sandra for Making Our Travel Dreams a Reality!
My experience with travelodeal.com exceeded all my expectations, thanks to the exceptional service provided by Sandra. From the moment we started our booking process until the very end, Sandra's professionalism and efficiency shone through. She not only swiftly handled all our requests but also went above and beyond to ensure that every detail was taken care of. Thanks to Sandra's dedication and expertise, our upcoming trip has been seamlessly planned, leaving us with nothing but excitement and anticipation. Her personalized approach and genuine care for our experience truly made all the difference. We couldn't be more grateful for her outstanding assistance. Sandra, you are a true gem in the world of travel services! T
T Potter - Staffordshire
Going Above and Beyond: A Heartwarming Encounter with Liam at Travelodeal
I recently had the pleasure of interacting with Liam at Travelodeal, and I must say, it was a delightful experience. Liam's professionalism and warm demeanor made the booking process a breeze. Despite the holiday package being slightly different from what was originally advertised, Liam went out of his way to ensure that I was well-informed and comfortable with the options available. What truly stood out to me was Liam's commitment to customer satisfaction. He patiently addressed all my queries and provided valuable insights to make my upcoming trip to Krakow in June 2024 truly special. His exceptional customer service skills and attention to detail have left a lasting impression on me. I am currently in touch with the team at admin@travelodeal to iron out a few details, and I am confident that they will address any concerns I have promptly. I look forward to sharing my full experience after my short break to Krakow, knowing that Liam and the team at Travelodeal have my best interests at heart. Thank you for going above and beyond to ensure a memorable travel experience! E
ELLAWILLIAMS
Unforgettable Service: Paul Transformed Our Vacation into a Dream Come True!
When I stumbled upon travelodeal.com, I was intrigued but also apprehensive about booking a Wowcher holiday deal. However, from the moment I connected with Paul, my doubts dissipated. His service was not just excellent; it was brilliant! Paul truly embodies customer care at its finest. He didn't just meet our expectations; he exceeded them in every way possible. Paul's dedication and commitment to ensuring our experience was unforgettable was evident in every interaction we had with him. What truly sets Paul apart is his ability to go above and beyond for his customers. He didn't just book our vacation; he transformed it into a dream come true. His attention to detail and personal touch made all the difference. As someone who was initially nervous about the deal, Paul's professionalism and genuine care put me at ease completely. He not only addressed all my concerns but also made me feel valued as a customer. Paul is undoubtedly an absolute credit to the team at travelodeal.com. His exceptional service and unwavering dedication have made me a loyal customer. I cannot thank Paul enough for making our Wowcher holiday experience the best it could possibly be. If you're looking for a seamless and extraordinary vacation booking experience, look no further than Paul at travelodeal.com!
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Introduction
Travelodeal.com is an online travel agency that offers a wide variety of travel deals and packages for individuals looking to explore the world. With its extensive network of partners and user-friendly interface, the website aims to provide users with a convenient and hassle-free booking experience.
Pros and Cons
- Pros:
- Wide selection of travel deals
- User-friendly interface
- Competitive prices
- Excellent customer service
- Limited payment options
- Some customers have reported issues with cancellations and refunds
User Experience
Travelodeal.com offers a seamless user experience with its intuitive interface and easy-to-navigate website. Users can effortlessly search for flights, hotels, and travel packages based on their preferences. The website also provides detailed information about each deal, allowing users to make informed decisions before making a booking.
Pricing and Value for Money
Travelodeal.com offers competitive prices for its travel deals and packages. Users can find great value for money by comparing prices and selecting the best deal that meets their budget and preferences. The website also offers exclusive discounts and promotions, further enhancing the value for money.
Customer Service
Travelodeal.com takes pride in its excellent customer service. The dedicated support team is available 24/7 to assist users with their queries and concerns. They are responsive, knowledgeable, and strive to provide prompt resolutions to ensure customer satisfaction.
Product Quality and Selection
Travelodeal.com collaborates with reputable airlines, hotels, and service providers to ensure high-quality travel experiences for its customers. The website offers a wide selection of flights, hotels, and travel packages, catering to various budgets and preferences.
Website Usability
The website is well-designed and user-friendly, making it easy for users to navigate and find the desired travel deals. The search function is efficient and provides accurate results based on the specified criteria. The website also features clear and concise information about each deal, assisting users in making informed decisions.
Returns and Exchanges
Travelodeal.com has a fair returns and exchanges policy. In the event of cancellations or changes, users can reach out to the customer service team for assistance. However, it is advisable to review the terms and conditions of each deal as some may have specific refund policies.
Promotions and Discounts
Travelodeal.com regularly offers promotions and discounts on various travel deals. Users can take advantage of these special offers to save money on their bookings. The website also provides exclusive discounts for loyal customers, encouraging repeat bookings.
Reputation
Travelodeal.com has built a strong reputation within the travel industry. It is recognized for its reliable services, competitive prices, and customer-centric approach. The website has garnered positive reviews and testimonials from satisfied customers, further adding to its credibility.
Payment Options
While Travelodeal.com offers a secure payment gateway, the available payment options are somewhat limited. Users can make payments using major credit cards, but alternative methods such as PayPal or bank transfers may not be available.
Loyalty Programs
Travelodeal.com offers a loyalty program to reward its recurring customers. Through this program, users can earn points for every booking, which can then be redeemed for discounts or other perks. It is a great incentive for customers to continue using the website for their travel needs.
Customer Reviews
Travelodeal.com has received positive feedback from many customers who have appreciated the website's user-friendly interface, competitive prices, and responsive customer service. However, there have been some reported instances of issues with cancellations and refunds, which should be taken into consideration.
Community Involvement
Travelodeal.com actively engages with its community through various initiatives. The website supports sustainable travel practices and partners with organizations that promote responsible tourism. It also encourages users to share their travel experiences and recommendations, fostering a sense of community among travelers.
Shipping and Costs
As an online travel agency, Travelodeal.com does not involve physical shipping. The costs associated with bookings are transparently displayed on the website, allowing users to make well-informed decisions based on their budgets and preferences.