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80% users rated Excellent
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Jolanta RIBARD
A Seamless Ski Experience: My Gratitude to travelski.com
Reflecting on my recent ski trip booked through travelski.com, I couldn't help but express my gratitude for the seamless package they provided. From the moment I booked to the final run down the slopes, every aspect of my journey was meticulously taken care of. Travelski.com not only ensured a hassle-free booking process but also delivered on their promise of a truly unforgettable ski holiday. The accommodation was top-notch, the ski equipment was high quality, and the slopes were nothing short of breathtaking. I was able to focus solely on enjoying my time on the snow, thanks to the impeccable planning and attention to detail by travelski.com. I cannot thank travelski.com enough for their exceptional service, which truly enhanced my overall experience. If you're looking for a ski getaway that is stress-free and unforgettable, I highly recommend booking through travelski.com. Merci travelski, for making my ski trip a memorable one! D
Davidson Sophie Davidson
Unraveling the Magic of Travelski: A Seamless Experience with Great Value
As an avid traveler, I am always in search of convenient and budget-friendly options for my adventures. That's when I stumbled upon travelski.com, and it has truly been a game-changer for me. The user-friendly interface made the booking process a breeze, and the value for money was exceptional. What truly impressed me was not just the ease of booking, but the quality of the experience and the array of offers available. It's one thing to find a good deal, but it's another to have that coupled with top-notch service and a wide range of enticing packages to choose from. Travelski.com offered just that - a seamless experience with great value. I cannot emphasize enough how grateful I am for stumbling upon Travelski. Their platform has made my travel planning stress-free and their offerings have allowed me to embark on unforgettable journeys without breaking the bank. For anyone seeking a reliable and cost-effective travel solution, I wholeheartedly recommend giving travelski.com a try. Thank you for exceeding my expectations, and here's to many more adventures with Travelski! 🙏 T
TL
A Disappointing Experience with Travelski
As a dedicated supporter of train travel to ski resorts, I was initially drawn to the concept and offerings of Travelski. However, my recent experience has left me disheartened. While I understand the need for companies to protect their margins, I was taken aback by the lack of flexibility when it came to bookings and insurance payments. Despite my willingness to pay a fee, I encountered resistance when attempting to make a simple adjustment well before the 45-day deadline. The inability to refund a train ticket that had not been booked yet, as well as the limitations placed on applying purchased insurance to a new booking, left me feeling frustrated and unheard. It felt like I was trapped in a "computer says no" scenario, which was disappointing, especially as a returning customer. In response to Travelski's reply, I found their public response without a private message to be a further letdown. Despite referencing my account notes, they failed to acknowledge the issues I encountered with their customer service. Instead of offering a thoughtful resolution or gesture of goodwill, I was met with what seemed like a canned response, adding to my disappointment. As someone who values open communication and genuine efforts to address customer concerns, this experience has prompted me to consider exploring alternatives. I genuinely hope that Travelski reevaluates their approach to customer service, as I believe in their potential to provide a great experience for travelers like myself. S
Si
Efficient and Helpful Staff Made My Ski Booking Seamless!
I recently used travelski.com to book a ski trip, and I couldn't be happier with the service I received. The staff were not only great and efficient, but they also went above and beyond to answer all of my queries proficiently. Their helpfulness truly made the entire booking process seamless. While I did find the website a bit confusing at first, as the skitrain deals were only accessible through a specific clicking process, I appreciate how clear and easy the overall navigation was. However, I do think that having skitrain deals as an additional filtering option could improve user experience. On a constructive note, I believe that the website's useful information page regarding the ski train could benefit from more detailed and practical tips. For example, including information about leaving luggage at St. Pancras, providing directions to it, and offering prior night stopover deals would greatly enhance the overall user experience. Furthermore, suggestions for a day in London as part of the holiday could add substantial value to the trip. Overall, I had a positive experience with travelski.com, and I genuinely believe that adding more useful information to the website would make it even more user-friendly and appealing to potential travelers. Thank you for the fantastic service! S
Si
The employees had been nice and environment friendly…
My evaluate for travelski.com The employees had been nice and environment friendly answered my queries proficiently and had been actually useful. I discovered the web site a bit complicated solely having the ability to discover skitrain offers after going clicking on skitrain - I do not perceive why it is not simply one other filtering possibility however fairly clear and straightforward. The usefull data web page about utilizing the ski practice may very well be extra useful - can you permit baggage at St Pancras, instructions to it , prior evening stopover offers is perhaps good , a day in London may very well be a part of vacation. A lot of usefull data could be good so as to add. S
Sally
A Memorable Ski Trip with Travelski: A Customer’s Delightful Experience
I recently had the pleasure of booking a ski trip to Plan Peisey through Travelski, and I must say, it was an unforgettable experience. Despite encountering a hiccup due to the French rail strikes, the Travelski team stayed in constant communication with us, ensuring a smooth and hassle-free journey. Opting for the premium train upgrade and a private transfer added an extra touch of luxury to our trip, which we thoroughly enjoyed. The location of the accommodation surpassed our expectations, conveniently situated near the ski hire shop and lifts. As for the resort itself, it was a pleasant surprise, and we've now become fervent admirers. The skiing area offered an exhilarating and enjoyable experience for all of us. Looking ahead, I would consider opting for slightly upgraded accommodation, such as a chalet or an apartment with additional facilities. While navigating the website for this specific accommodation proved slightly challenging, it's a minor detail that I plan to address for my next booking. Without a doubt, I eagerly look forward to booking with Travelski again. From the seamless communication to the excellent location and overall experience, our ski trip with Travelski has set a high standard for future vacations. Thank you, Travelski, for creating such beautiful memories for us. S
Sally
Unforgettable Ski Adventure Made Effortless by Travelski – A Customer’s Rave Review
After our recent ski escapade in Plan Peisey courtesy of Travelski, I couldn't resist sharing my glowing feedback. Despite the hiccup of French rail strikes, their seamless communication and impeccable service overshadowed any inconvenience. Opting for the premium train upgrade and private transfer was a game-changer, adding a touch of luxury to our journey. The strategic location of our accommodation, nestled conveniently near the ski hire shop and lifts, enhanced our overall experience. Plan Peisey's charm, a hidden gem for us, now holds a special place in our hearts with its fantastic skiing terrain. While our lodging met our needs, I envision indulging in a more upscale chalet or apartment next time, albeit with an extra restroom. Although navigating the website for upgraded accommodation proved slightly challenging, it's a minor blip compared to the outstanding service and unforgettable memories created. Count me in for a return booking; Travelski has won me over with their attention to detail and commitment to customer satisfaction. R
Roberto L
Going the Extra Mile: A Customer Service Experience That Makes All the Difference
When I decided to book my vacation with travelski.com, I had a few doubts and questions, so I gave them a call. I was pleasantly surprised by the exceptional customer service I received. The representative patiently listened to all my concerns and went out of their way to provide me with detailed information that helped me make an informed decision. Their level of professionalism and dedication instantly put me at ease. Not only did I secure a great price for my trip, but the information provided on their website was also accurate and helpful. However, upon arriving at Les Orres, I encountered a minor setback when I realized that the heated swimming pool at the hotel was not available, despite my initial understanding that it was. This discrepancy was a bit disappointing, but it didn't overshadow the overall positive experience I had with travelski.com. Despite the small hiccup, the outstanding customer service I received when I reached out to them truly made all the difference. I highly appreciate the effort they put into addressing my concerns and ensuring that I felt valued as a customer. It's this kind of dedication that sets travelski.com apart, and it's the reason I'll be coming back to them for my future travel needs. S
Suzanne R
Travelski Delivered a Seamless and Exceptional Service!
I can't say enough good things about travelski.com! From start to finish, their service was absolutely exceptional. Our trip back to Tignes was made completely hassle-free, allowing us to fully enjoy a brilliant holiday without any unnecessary stress or fuss. The entire experience was a testament to the dedication and hard work of the travelski.com staff, who went above and beyond to ensure that everything ran smoothly. Thank you, travelski.com, for delivering a par excellence service that truly made our vacation unforgettable! S
Suzanne R
A Journey Beyond Expectations
Embracing the spirit of wanderlust, my experience with travelski.com transcended the ordinary. Their service was not just excellent – it was par excellence! From the moment we booked, every interaction was a testament to their commitment to customer satisfaction. As we made our way back to Tignes, every detail was meticulously taken care of, leaving us with nothing but the sheer joy of a brilliant holiday. To the dedicated staff behind the scenes, thank you for turning our travel dreams into reality. Traversing the realms of exceptional service, Travelski has set a new standard in the art of hospitality. L
Lucy
Travelski Delivered a Seamless Ski Trip Experience
My family and I recently booked a ski trip through Travelski, and I can confidently say it was an outstanding experience from start to finish. From the moment we made our booking, Travelski's organization and attention to detail shone through. Every piece of information we needed, including our tickets, was provided well in advance, giving us peace of mind and allowing us to focus on the excitement of our upcoming adventure. Our journey on the Eurostar was smooth, and upon arrival in Bourg St Maurice, we were greeted by our transfer coach and swiftly transported to our resort. Arriving around 8 am, we were pleasantly surprised to find that we could store our luggage and hit the slopes right away, maximizing our time on the first day. The accommodations at MMV L’altaviva in Tignes were nothing short of exceptional, adding an extra layer of comfort and luxury to our trip. Even our return journey ran seamlessly, despite a minor issue with the coach. Travelski's prompt and effective resolution of the matter showcased their dedication to ensuring a stress-free experience for their customers. Their responsiveness, particularly in the early hours of the morning, truly impressed us. Without a doubt, we would wholeheartedly recommend Travelski to anyone seeking a memorable ski trip. In fact, we are already eagerly making plans to travel with them again in the future, confident that they will continue to deliver the same high standard of service. Thank you, Travelski, for making our ski trip an unforgettable and hassle-free experience. L
Lucy
Unforgettable Ski Trip with Seamless Planning and Exceptional Service
Ski enthusiasts, listen up! I had the pleasure of embarking on a memorable ski adventure with the incredible team at travelski.com, and let me tell you, the experience was nothing short of remarkable. From the moment we booked our half-term ski trip, Travelski showcased unparalleled organization skills that truly set them apart. Every single detail, from pre-trip information to ticket arrangements, was handled with precision and care, ensuring we felt nothing but excitement for our upcoming journey. As we embarked on our Eurostar journey, the ease and simplicity of the process left us impressed. Arriving at Bourg St Maurice, we were warmly greeted by our transfer coach, whisking us away to the beautiful resort of Tignes without a hitch. The early check-in option allowed us to hit the slopes immediately, maximizing our time on the snow and creating unforgettable memories. Our stay at MMV L’altaviva in Tignes was nothing short of perfection. The accommodations were top-notch, providing a cozy retreat after a day of exhilarating skiing adventures. The attention to detail by Travelski truly transformed our trip into a luxurious and relaxing escape. Even the return journey, despite a minor hiccup with the coach, was seamlessly handled by the dedicated Travelski team. Their quick resolution of the issue and constant communication reassured us that we were in good hands, solidifying our trust and confidence in their services. Without a doubt, I cannot recommend Travelski enough. Their commitment to providing exceptional service, paired with their meticulous planning and genuine care for their customers, has left a lasting impression on me. As I eagerly plan my next ski expedition, Travelski will undoubtedly be my first choice, knowing that they will deliver yet another unforgettable adventure. Thank you, Travelski, for making our ski trip an experience we will cherish forever. D
David
Aimee Goes Above and Beyond: An Exceptional Customer Support Experience
I cannot speak highly enough of Aimee from travelski.com. Her exceptional customer support truly made our booking experience smooth and stress-free. Aimee went above and beyond to cater to our needs, ensuring that we could secure accommodation that aligned with our children's ski lessons. Her dedication and willingness to go the extra mile made all the difference for our family's ski trip. Thank you, Aimee, for your outstanding assistance and making our vacation truly memorable. D
David
Aimee customer support staff
My review for travelski.com Aimee has been very helpful when arranging our booking. She has gone above and beyond to help with our needs ensuring that we could move accommodation so that ski lessons were Available for our children. P
paul Johnston
Going Above and Beyond: A Customer Service Experience Like No Other
I cannot emphasize enough how remarkable my experience with travelski.com has been. Their service is not only excellent but also incredibly responsive. I was amazed by how promptly they replied to all my emails, showing genuine care and attention to my inquiries. What truly stood out was when I requested specific seats, despite being informed that they might not be able to accommodate my request. However, to my surprise and delight, I recently received an email with new tickets that not only fulfilled but exceeded my original request. This level of dedication and commitment to customer satisfaction is truly commendable. I am sincerely grateful for the exceptional service provided by travelski.com, and I wholeheartedly recommend them to anyone seeking a travel agency that goes above and beyond to ensure a memorable and stress-free experience. Thank you once again for your outstanding service.
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Introduction
Travelski.com is a leading online platform for booking ski holidays and organizing ski trips. With its user-friendly interface, extensive selection of ski resorts, and competitive pricing, Travelski.com has become a go-to destination for ski enthusiasts around the world.
Pros and Cons
- Pros:
- Wide selection of ski resorts: Travelski.com offers a vast range of ski resorts in various locations, allowing users to find their ideal destination easily.
- Competitive pricing: The platform consistently offers competitive prices for ski holidays, ensuring users get the best value for their money.
- User-friendly interface: The website is designed with simplicity and ease of use in mind, making it convenient for users to browse and book their ski trips.
- Limited loyalty programs: Travelski.com lacks a robust loyalty program that could further incentivize frequent users.
- Relatively small community involvement: While the platform has an active user base, it could benefit from increased community engagement and interaction.
User Experience
Travelski.com offers a seamless user experience, allowing visitors to easily search and compare ski resorts based on their preferences. The website's intuitive navigation enables users to filter results by location, price range, amenities, and more. The booking process is straightforward and secure, ensuring a hassle-free experience for customers.
Pricing and Value for Money
Travelski.com consistently offers competitive pricing for ski holidays, ensuring customers receive excellent value for their money. With a wide selection of resorts and various options for accommodations, users can find options that fit their budget without compromising on quality.
Customer Service
Travelski.com values customer satisfaction and provides prompt and helpful customer service. Their support team is easily reachable via phone or email, ready to assist users with any queries or concerns. Customer feedback is often taken into account, allowing the platform to continuously improve its services.
Product Quality and Selection
Travelski.com partners with top-rated ski resorts to offer high-quality accommodations and facilities to its customers. The platform ensures that only reputable resorts with excellent track records are featured in their selection, giving users peace of mind when making their bookings.
Website Usability
The Travelski.com website has been designed with usability in mind, featuring a clean and intuitive layout. The search functionality is straightforward, enabling users to find their desired ski resort quickly. The booking process is smooth and efficient, making it easy for users to complete their reservations.
Returns and Exchanges
Travelski.com has a clear and transparent policy regarding returns and exchanges. In the event of unforeseen circumstances or changes in plans, the platform offers options for rescheduling or canceling reservations, although specific terms may vary depending on the resort and booking conditions.
Promotions and Discounts
Travelski.com regularly offers promotions and discounts on ski holidays, providing users an opportunity to save money on their bookings. These promotions are frequently updated, allowing customers to take advantage of the latest deals and discounts.
Reputation
Travelski.com has built a strong reputation as a reliable and trustworthy platform for booking ski holidays. Positive reviews and testimonials from satisfied customers contribute to its credibility. The platform's commitment to partnering with reputable ski resorts further enhances its reputation in the industry.
Payment Options
Travelski.com offers a variety of secure payment options, including credit card payments and bank transfers. The platform ensures that user payment information is protected through encryption and strict security measures.
Loyalty Programs
Travelski.com currently has limited loyalty programs in place. While customers can earn points or receive exclusive benefits for repeated bookings, the platform could benefit from expanding its loyalty program to further reward and incentivize its frequent users.
Customer Reviews
Travelski.com encourages customers to provide feedback and reviews of their ski holiday experiences. These customer reviews contribute to the platform's transparency and help prospective users make informed decisions when choosing their ski resort.
Community Involvement
Travelski.com could increase its community involvement by incorporating features that foster communication and interaction among users. This could include forums, social media integration, or user-generated content that encourages users to share their ski holiday experiences and tips.
Shipping and Costs
As an online booking platform, Travelski.com does not involve physical shipping of products. Costs associated with bookings typically consist of the accommodation fees, which are clearly detailed during the reservation process. Additional costs such as lift passes and equipment rentals may vary depending on the chosen resort and package.