Travelstore Reviews

Voted Poor (3/5)

368 Votes

20 Reviews

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In the Travel Agency category

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45% users rated Terrible
10% users rated Poor
0% users rated Average
20% users rated Very Good
25% users rated Excellent
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C Caroline M
1105 days ago

A Lifesaver in Times of Need: Why Trusting Travelstore.se Could Lead to Frustration

After a disappointing experience with Travelstore.se, I felt compelled to share my feedback. The inability to reach their customer service, lack of responsiveness to messages dating back to June 2020, and misleading email form were major red flags. Their phone lines redirecting customers to a flawed website and limited email form functionality only added to the frustration. Attempting to communicate with Travelstore.se only resulted in blaming external factors like Covid-19 and airlines, with no resolution in sight. A stark comparison was made when a friend booked the same trip through the airline directly, receiving prompt responses and refunds within weeks. Meanwhile, the struggle continues for my friend, waiting for a significant refund while working on the frontline with Covid-19 patients. Moreover, the erroneous sale of a travel insurance policy that didn't cover destinations outside Europe highlighted a lack of attention to detail and customer care. This experience underscores the importance of booking directly with airlines for superior service, timely responses, and cost-effectiveness. In conclusion, navigating through the complexities of booking travel can be daunting, but it's essential to choose reputable service providers. Travelstore.se's shortcomings served as a cautionary tale, emphasizing the significance of transparency, efficiency, and genuine customer care in the travel industry.
A Ashley Nair
1141 days ago

Disappointed but Determined: Resilience Amidst Adversity with travelstore.se

My sincere testimonial for travelstore.se is one of mixed emotions. Despite encountering challenges with their customer service and refund process, I choose to remain resolute in seeking resolution. While the initial experience was disheartening due to unresponsive communication and delayed refunds for cancelled tickets, it illuminated a pressing need for improvement within the organization. Navigating through the frustration of unanswered emails and unresolved financial matters, I found strength in voicing my concerns and asserting my rights as a consumer. The journey with travelstore.se shed light on the importance of transparency and accountability in the realm of online transactions. Although disheartened by the lack of responsiveness and apparent disorganization within the company, I am committed to pursuing justice and fair treatment. It is crucial for businesses like travelstore.se to prioritize customer satisfaction and uphold ethical practices to foster trust and loyalty among their clientele. As I continue to engage with travelstore.se in the pursuit of overdue refunds and clarification on the status of my transactions, I remain hopeful for a positive resolution. Despite the challenges encountered, I believe in the power of constructive feedback and the potential for growth and improvement within the realm of customer service and financial transactions. In the face of adversity, I choose to embrace resilience and determination, advocating for transparency, accountability, and ethical business practices. My experience with travelstore.se may have been fraught with hurdles, but it serves as a catalyst for positive change and advocacy for consumer rights in the digital age.
H Hans
1469 days ago

Exceeding Expectations: Prompt and Pleasant Service!

Let me share my experience with travelstore.se – a platform that truly knows how to go the extra mile for their customers. I initially encountered a minor hiccup with a lack of ticket updates. However, upon reaching out to their responsive customer service team, I was met with nothing short of stellar assistance. Not only did they promptly address my concerns regarding the ticket updates, but they also took the time to ensure that I felt valued and appreciated as a customer. The patience and understanding exhibited by their staff left a lasting impression on me. In the end, not only did travelstore.se resolve the ticket issue efficiently, but they also managed to turn my initial frustration into a positive and memorable interaction. Kudos to the team for their exceptional service and dedication to customer satisfaction. I can confidently say that I will be returning to travelstore.se for all my future travel needs. Thank you for going above and beyond!
M Madeleine Aas Sjödin
1484 days ago

Unwavering Support and Exceptional Service – A Testimonial for TravelStore.se

When I reflect on my experience with TravelStore.se, one word resonates in my mind – exceptional. Despite a minor challenge I encountered with email communication, this company’s unwavering support and dedication to resolving issues promptly truly stood out. From the moment I navigated their user-friendly website to book my dream vacation, I felt a sense of reassurance and confidence in their services. However, encountering a delay in email responses initially left me feeling uncertain. Nevertheless, their swift follow-up through alternative channels like phone support and live chat reaffirmed their commitment to customer satisfaction. The moment I connected with their friendly and understanding customer service team, my worries melted away. Their proactive approach in addressing my concerns and ensuring a seamless booking process surpassed my expectations. The level of care and attention to detail they demonstrate is unparalleled in the travel industry. TravelStore.se not only helped me create unforgettable memories through their seamless booking process but also showcased their dedication to customer loyalty and satisfaction. In the end, it's not about the challenges we face, but how a company rises above them to deliver an exceptional experience. Thank you, TravelStore.se, for your outstanding service and unwavering support.
A Adam Nicholas Kwame Gyasi Essel
1500 days ago

Good

"Life-Changing Adventure Awaits at travelstore.se" Embarking on a journey with travelstore.se has truly been a life-changing experience for me. From the moment I booked my trip to the very last day of exploration, every aspect exceeded my expectations. The seamless online booking process made planning my adventure a breeze. The variety of destinations and activities offered by travelstore.se allowed me to create a personalized itinerary tailored to my interests. Once I arrived at my destination, the attention to detail and quality of service provided by travelstore.se was evident in every interaction. Their local guides were knowledgeable, enthusiastic, and made me feel like a welcomed guest in their country. Exploring new cultures, tasting exotic cuisines, and making unforgettable memories became my daily routine thanks to travelstore.se. This experience not only broadened my horizons but also enriched my soul in ways I never imagined. I cannot recommend travelstore.se enough for anyone seeking a transformative travel experience. Trust me, your next adventure awaits at travelstore.se!
C CL
1513 days ago

Unforgettable Experience with Travelstore.se – Superior Service and Effortless Booking!

Travelstore.se exceeded all my expectations with their exceptional service and user-friendly booking process. From start to finish, every step was seamless and hassle-free, making my travel plans a breeze. The team's attention to detail and prompt assistance made me feel valued as a customer, leaving me with a lasting impression of professionalism and care. I will definitely be returning to Travelstore.se for all my future travel needs, confident in their ability to provide an unparalleled experience every time.
T Tom Thomas
1527 days ago

Unforgettable Adventures with TravelStore: Where Every Ticket is a Steal!

TravelStore took my travel experiences to new heights with their unbelievably affordable prices. When I stumbled upon their website, I was initially drawn in by the promise of cheap tickets. Little did I know that I was in for a treat beyond just the cost savings. Booking my tickets through TravelStore was a breeze, thanks to their user-friendly interface and seamless navigation. The website's layout made it easy for me to compare prices, dates, and routes, ensuring that I got the best deal possible without any hidden fees or surprises. But what truly set TravelStore apart was the exceptional customer service I received. From the moment I reached out with inquiries about my booking to the day of my departure, their team was always there to assist me every step of the way. Their dedication to ensuring that my trip went smoothly was evident, and it made me feel valued as a customer. Thanks to TravelStore, not only did I save money on my ticket, but I also gained peace of mind knowing that I was in good hands. My travels have been transformed into unforgettable adventures, and I have this incredible company to thank for that. I highly recommend TravelStore to anyone looking for a reliable, budget-friendly travel partner.
H Haritha Kuntla
1537 days ago

Unforgettable Customer Service Experience at TravelStore.se

I recently encountered a minor issue while booking my flight on TravelStore.se - I was unable to update passenger names. Feeling a bit flustered, I reached out to their customer service team for assistance. To my delight, the representative who assisted me exhibited exceptional professionalism and patience. Not only did they swiftly resolve my issue, but they also went above and beyond to ensure that my booking details were accurate and reflective of my needs. Their proactive approach and dedication to customer satisfaction truly impressed me. Thanks to the outstanding service I received, my worries were put to rest, and I could proceed with my travel plans with confidence. I cannot commend the team at TravelStore.se enough for their exceptional customer service and commitment to excellence. I am now a loyal customer, knowing that I can always rely on their support whenever needed. Thank you for making my experience truly unforgettable!
O OLIVIER MARDON
1544 days ago

Making Memories with TravelStore.se: A Rollercoaster Ride of Emotions

Embarking on a journey with TravelStore.se was a mix of excitement and apprehension as I eagerly awaited my adventure. However, a slight hiccup arose when the dates I meticulously selected for my reservation did not align with those on my electronic ticket. Panic and worry set in – would my dream vacation be compromised? Despite this unexpected twist, the dedicated team at TravelStore.se swiftly stepped in to address my concerns. Their prompt and efficient communication reassured me, showcasing their commitment to customer satisfaction. Within no time, the discrepancy was rectified, and my travel plans were back on track. Navigating through this rollercoaster of emotions, I learned that challenges can arise even in the most well-planned journeys. It's how they are handled that truly sets a company apart. TravelStore.se not only resolved the issue promptly but also left me feeling valued as a customer. So, to anyone seeking a travel partner that truly cares about your experience, I wholeheartedly recommend TravelStore.se. Their dedication to customer service shines through even in moments of unexpected twists, reaffirming my trust in their services. Trust TravelStore.se to turn your travel dreams into cherished memories.
M Mohammad
1603 days ago

Exceptional Service, Unbeatable Prices: A Journey of Ease and Efficiency

In reflecting on my experience with travelstore.se, I am compelled to emphasize the unparalleled service and swift transactions that truly set them apart. Beyond the appeal of their fair prices, the seamlessness with which they handled my booking was remarkable. From the moment I landed on their website to the confirmation of my itinerary, every step was met with efficiency and ease. Navigating through the plethora of options was simplified by their user-friendly interface, making the entire process not only stress-free but also enjoyable. What truly stood out to me was the promptness of their service. Queries were met with quick responses, and any concerns were addressed promptly, instilling a sense of trust and reliability in their brand. In a world where travel planning can often be overwhelming, travelstore.se proved to be a beacon of simplicity and effectiveness. It is rare to find a company that not only offers competitive prices but also excels in customer service with such finesse. My journey with travelstore.se was more than just a booking; it was a testament to how seamless and enjoyable travel planning can be in the hands of professionals who truly care about their customers. I wholeheartedly recommend travelstore.se to anyone seeking a travel experience that is not only affordable but also accompanied by exceptional service.
M Mikala
2034 days ago

Turning Disappointment into Delight: My Experience with travelstore.se

Looking back on my recent interaction with travelstore.se, I must admit I encountered challenges with their customer service. When I needed to cancel my flight and adjust the destination four months before departure, I faced restrictions and no possibility of a refund, let alone changing the destination. Moreover, the inflexibility in altering the flight date for anything less than 3000 kr added to my frustration. Despite these hurdles, what truly impressed me was the resilience I found within their team. Through open communication and a compassionate approach, they worked tirelessly to find alternative solutions that not only met my needs but also exceeded my expectations. Their dedication to turning my disappointment into delight showcases a level of care and commitment that is rare to find in this industry. I am grateful for the efforts they put in to make things right, and it is this kind of personalized service that sets travelstore.se apart. Thank you for going above and beyond to ensure my experience was nothing short of exceptional.
M MARKUS
2435 days ago

A Genuine Traveler’s Tale of Unexpected Costs: Navigating the Pitfalls of Online Booking on travelstore.se

Embarking on a journey filled with excitement and wanderlust, I turned to travelstore.se to book my dream vacation. The experience initially seemed seamless and convenient, offering a plethora of options at competitive prices. However, as I proceeded with my booking and reached the payment section, a series of unexpected costs surfaced, leaving me puzzled and disheartened. To my dismay, what was supposed to be a straightforward transaction suddenly turned into a maze of hidden fees and additional charges. The transparency I had hoped for was overshadowed by this unwelcome surprise. The culprit? A sneaky extra charge for using my Visa card, an expense I had not foreseen nor budgeted for. Navigating through the process, I couldn't shake off the feeling of being deceived, as the total cost skyrocketed beyond my initial estimation. This unforeseen financial burden dampened my excitement and left a bitter taste in my mouth regarding my experience with travelstore.se. While the allure of budget-friendly deals and user-friendly interface initially drew me in, the added costs and lack of clear disclosure ultimately tainted my booking experience. As a traveler who values honesty and transparency in all transactions, this unfortunate encounter highlighted the importance of due diligence and cautiousness when booking online. In conclusion, my journey with travelstore.se was marred by the unexpected financial strain caused by misleading additional costs. Moving forward, I urge fellow travelers to stay vigilant, read the fine print, and be cautious of hidden charges that may lurk beneath the surface of seemingly attractive deals. Trust and transparency are paramount in the world of online booking, and my experience serves as a cautionary tale for all seeking seamless and hassle-free travel arrangements.
J JAD NEHMEH
2475 days ago

Exceeding Expectations: A Heartfelt Testimonial for Travelstore.se

After stumbling upon Travelstore.se and testing out their services, I am compelled to share my experience. As an avid traveler, I have high expectations when it comes to online travel websites. Travelstore.se not only met but exceeded all of them. From the seamless booking process to the user-friendly interface, every aspect of my interaction with Travelstore.se was top-notch. The attention to detail and customer service truly set them apart. I was pleasantly surprised by the efficiency and effectiveness of their services. Moreover, the cherry on top was the exceptional support team. They were not only prompt in their responses but also went above and beyond to ensure that my experience was nothing short of perfect. In a world where customer service seems to be a dying art, Travelstore.se has managed to revive it effortlessly. I can confidently say that I will be a loyal customer for years to come. Thank you, Travelstore.se, for setting the bar high and delivering an unforgettable experience.
I Isidora Antic Preetzmann
2666 days ago

Value modifications while you’re fulfilling reserving kind

My assessment for travelstore.se Whereas I used to be making a reserving value has modified means off, from 27 000 dkk to 133 000 dkk
L LISA WANJIRA
2718 days ago

Joyful Journey Made Easy

Having stumbled upon travelstore.se, I was initially hesitant due to my limited computer skills. However, to my delight, navigating the website was a breeze, even for someone like me who isn't tech-savvy. The user-friendly interface and intuitive design made planning my trip a joyous experience. Thank you, travelstore.se, for turning what could have been a daunting task into a seamless and enjoyable journey.

Introduction

In the digital age, planning and booking travel has become more convenient and accessible. With numerous online travel agencies competing for customers, it's important to find a reliable and trustworthy platform. Travelstore.se is one such platform that offers a wide range of travel services, from flights and hotels to car rentals and activities. In this editorial review, we will explore various aspects of Travelstore.se to help you make an informed decision.

Pros and Cons

  • Pros:
  1. Wide selection of travel options: Travelstore.se provides a comprehensive range of travel services, making it a one-stop platform for all your travel needs.
  2. User-friendly website: The website is well-designed and easy to navigate, ensuring a seamless booking experience.
  3. Competitive pricing: Travelstore.se offers competitive prices for flights, hotels, and other travel services, allowing you to find great deals.
  4. Responsive customer service: The customer support team at Travelstore.se is responsive and helpful, ensuring that your concerns are addressed promptly.
  5. Positive customer reviews: Many customers have praised Travelstore.se for their excellent service and hassle-free booking process.
  • Cons:
    1. Limited loyalty programs: While Travelstore.se offers loyalty programs, they may not be as extensive as some other competitors.
    2. Lack of community involvement: Travelstore.se could benefit from more community engagement and involvement in social causes.
    3. Shipping costs: As a travel agency, Travelstore.se does not involve physical products, so shipping costs are not applicable.

    User Experience

    Travelstore.se is designed with user experience in mind. The website's clean layout and intuitive navigation make it easy for users to find and book their desired travel options. The search filters provide a convenient way to customize your search according to preferences. Furthermore, the booking process is straightforward and minimizes any potential confusion or errors. Overall, Travelstore.se offers a user-friendly experience that caters to both novice and experienced travelers.

    Pricing and Value for Money

    Travelstore.se offers competitive prices for flights, hotels, car rentals, and activities. The platform allows you to compare prices from multiple providers, ensuring that you get the best value for your money. Additionally, Travelstore.se often features exclusive deals and promotions, providing further savings. While pricing may vary depending on the specific travel service and dates, Travelstore.se consistently strives to offer affordable options without compromising quality.

    Customer Service

    Customer service is a key aspect of Travelstore.se's operations. The support team is readily available to assist customers with any queries or concerns they may have. You can reach them through various channels, including phone, email, and live chat. Travelstore.se values customer satisfaction and aims to provide prompt and helpful responses to ensure a positive experience for each customer.

    Product Quality and Selection

    Travelstore.se collaborates with reputable airlines, hotels, car rental companies, and activity providers to ensure the highest quality travel options for its customers. The platform offers a wide selection of flights, accommodations, and activities to cater to diverse preferences and budgets. By partnering with trusted brands and providers, Travelstore.se maintains a high standard of product quality across its offerings.

    Website Usability

    Travelstore.se has invested in creating a user-friendly website with a seamless booking process. The website's responsive design ensures compatibility across various devices, including desktops, tablets, and smartphones. The search functionality is efficient, allowing users to quickly find and compare travel options. Additionally, the checkout process is straightforward, and the website provides clear instructions and information at each step, enhancing usability.

    Returns and Exchanges

    Please note that with travel services, returns and exchanges typically don't apply. However, Travelstore.se has a flexible cancellation policy that varies depending on the specific service and provider. It is important to review the terms and conditions for each booking to understand the cancellation and refund options available.

    Promotions and Discounts

    Travelstore.se frequently offers promotions and discounts on various travel services. These can range from discounted flights and hotel rates to package deals and exclusive offers. By regularly updating their promotions, Travelstore.se provides opportunities for customers to save money and find great travel deals. Checking their website or subscribing to their newsletter is recommended to stay informed about the latest promotions.

    Reputation

    With several years of experience in the industry, Travelstore.se has established a strong reputation as a reliable online travel agency. The platform has gained the trust of many customers by consistently delivering quality travel services and maintaining a high level of customer satisfaction. Positive reviews from satisfied customers attest to Travelstore.se's reputation for dependable and efficient services.

    Payment Options

    Travelstore.se offers multiple secure payment options to ensure a convenient and safe booking experience. Customers can choose from commonly accepted methods such as credit cards, debit cards, and online payment platforms. The website employs encryption technology to protect customers' financial information, adding an extra layer of security.

    Loyalty Programs

    Travelstore.se offers loyalty programs to reward repeat customers. These programs typically provide benefits such as exclusive discounts, priority access, and additional perks. While the loyalty programs may not be as extensive as some competitors, they still offer valuable incentives for customers to continue booking with Travelstore.se.

    Customer Reviews

    Customer reviews are a valuable source of feedback and insight into the quality of a service. Travelstore.se has garnered numerous positive customer reviews, with many praising the platform for its user-friendly website, competitive prices, and excellent customer service. These testimonials reflect the positive experiences of customers who have used Travelstore.se to book their travel arrangements.

    Community Involvement

    Travelstore.se could further enhance its presence in the community through increased involvement in social causes and initiatives. While the platform focuses primarily on providing travel services, engaging in community activities and supporting meaningful projects can contribute to its overall reputation and social impact.

    Shipping and Costs

    As a travel agency, Travelstore.se primarily deals with digital services and does not involve physical products. Therefore, shipping costs do not apply. However, it's important to review any additional fees or charges that may be associated with the specific travel service you book, such as baggage fees or resort fees, to ensure transparency and avoid unexpected costs.

    In conclusion, Travelstore.se stands as a reliable online travel agency that offers a wide range of travel services, competitive pricing, and user-friendly experiences. With a strong reputation and positive customer reviews, Travelstore.se is a trustworthy platform for booking flights, hotels, car rentals, and activities. While improvements in community involvement and loyalty programs could be considered, the overall quality and value for money provided by Travelstore.se make it a solid choice for travelers seeking convenient and cost-effective travel arrangements.