Traveltrolley Reviews

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18 Reviews

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In the Travel Agency category

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11% users rated Very Good
67% users rated Excellent
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D Dipak Vyas
73 days ago

Traveltrolley.co.uk Made My Journey Seamless and Stress-Free from Heathrow to Ahmedabad via Mumbai

Embarking on a journey from Heathrow to Ahmedabad via Mumbai had me anxious, especially after a previous experience with a different airline left me flustered. However, my decision to book with traveltrolley.co.uk proved to be a game-changer. I was pleasantly surprised by the seamless and efficient service provided. Not only was my itinerary organized flawlessly, but the small details like luggage transfer were handled with precision. Unlike my past ordeal, where I had to collect and recheck my luggage in a short layover, traveltrolley.co.uk ensured a smooth transition, eliminating unnecessary stress—particularly beneficial for elderly passengers. The reliability and care exhibited by traveltrolley.co.uk truly made my travel experience a memorable and stress-free one. I can confidently say that I will be choosing them for my future journeys without a second thought. Thank you, traveltrolley.co.uk, for restoring my faith in hassle-free air travel.
R Rinty Lijosh
75 days ago

Going the Extra Mile with Kunal: A Heartfelt Experience with Traveltrolley.co.uk

Embarking on my travel journey with traveltrolley.co.uk was truly a memorable experience, all thanks to Kunal. From the moment I reached out for assistance, Kunal's unwavering support and friendly demeanor shone through. Every interaction with Kunal was marked by his exceptional service and genuine care. He not only addressed all my queries promptly but went above and beyond to ensure that my travel plans were seamlessly executed. His attention to detail and personalized approach made me feel valued as a customer. In a world where customer service often feels transactional, Kunal's genuine warmth and willingness to assist stood out. It's rare to come across someone who embodies professionalism and friendliness in equal measure, making the entire process not just efficient but also enjoyable. My journey with traveltrolley.co.uk was undoubtedly enhanced by Kunal's dedication and support. I'm grateful for his assistance and recommend their services wholeheartedly, knowing that with Kunal by your side, your travel experience is sure to be a smooth and delightful one.
K K.Evans
77 days ago

Grateful for Kartik’s Expertise and Genuine Assistance at traveltrolley.co.uk

Navigating flight issues can be a stressful experience, but Kartik at traveltrolley.co.uk turned a challenging situation into a smooth and reassuring process. Kartik's proficiency and dedication shone brightly as he not only understood the intricacies of my concerns but also displayed a genuine desire to assist me effectively. His knowledge and willingness to go above and beyond were remarkable. Kartik's patience and empathy resonated throughout our interaction, making me feel heard and valued as a customer. His exceptional customer service left a lasting impression, showcasing a level of care and professionalism that is truly commendable. I am immensely grateful for Kartik's unwavering support and expertise. His dedication to resolving my flight issue efficiently and with a personal touch is a testament to the outstanding service offered at traveltrolley.co.uk. Thank you, Kartik, for your exceptional assistance and for making a difference in my travel experience.
N Nasar Khan
79 days ago

From First-Timer to Fan: A Review of my Traveltrolley.co.uk Experience

As a newbie in the world of travel bookings, my initial interaction with Traveltrolley left me pleasantly surprised and eager for more adventures ahead. The pivotal moment came during a customer service call where I was assisted by the remarkable agent named Kurnal. His assistance went beyond the standard service, as he not only addressed my queries but also exuded kindness and genuine willingness to help. Kurnal's exceptional customer care left a lasting impression and solidified my trust in Traveltrolley for all my future travel needs. Grateful for the seamless experience, I can confidently say that Traveltrolley has gained a loyal fan in me.
N Nehal Patel
79 days ago

Unprecedented Customer Service and Transparency – A Sincere Testimonial for TravelTrolley.co.uk

Upon booking my Air India tickets through TravelTrolley.co.uk, I initially encountered a slight hiccup when the timing on my reference email differed from the actual ticket issued. Feeling concerned, I reached out to their customer service team, only to be informed of an additional fee of £95 per person. Disheartened by this unexpected charge, I patiently waited and, to my relief, received the correct tickets within an hour. However, my journey didn't end there. The following day, I noticed another discrepancy and promptly contacted their support team. This time, I was informed of a further increase in charges, amounting to £150 per person. Despite this setback, I must commend the TravelTrolley.co.uk team for their swift resolution of the matter. While frustrations may have arisen during the process, I appreciate the transparency and professionalism demonstrated by TravelTrolley.co.uk. Though affiliated with SOUTHALL Travel, their dedication to resolving issues promptly and efficiently sets them apart. My advice to fellow travelers: consider booking directly with the airline for a seamless experience.
Y Yogita Sharma
80 days ago

Going Above and Beyond: Kunal’s Exceptional Support Shines Through Every Step of the Booking Process

Embarking on my journey with traveltrolley.co.uk, I was fortunate to have Kunal as my guide. His unwavering support and patience throughout the booking process left a lasting impression on me. Kunal's dedication to ensuring every detail was attended to, even amidst a sea of questions, truly set him apart. Not only was Kunal a beacon of kindness and professionalism, but his genuine care for my travel experience was evident in every interaction. His expertise and willingness to go the extra mile made the entire journey seamless and enjoyable. I have found a trusted ally in Kunal for all my future flight bookings. Without hesitation, I will be recommending Kunal to my loved ones, knowing that they too will receive the same exceptional service that I was fortunate enough to experience. Thank you, Kunal, for embodying customer service excellence and making my travel dreams a reality.
S suyash yadav
81 days ago

Unparalleled Service and Speed

I cannot recommend traveltrolley.co.uk enough! The experience I had with this genuine website was truly exceptional. After booking my flight ticket, I was pleasantly surprised to receive it the very next day. The efficiency and speed at which Travel Trolley operates are unmatched in the industry. This level of service instilled confidence in me, and I am looking forward to using their services for all my upcoming flights. It's rare to find a company that not only meets but exceeds expectations, and Travel Trolley has certainly done just that. Thank you for making my travel experience seamless and stress-free!
G Gokul Krishna
82 days ago

Unforgettable Customer Service Experience with Kunal at Traveltrolley.co.uk

Reflecting on my recent interaction with Kunal at Traveltrolley.co.uk fills me with immense gratitude. Kunal's exceptional support went above and beyond my expectations, setting a new standard for customer satisfaction. I am delighted to share that my booking experience was seamless and stress-free, thanks to Kunal's expertise and dedication. From the moment I reached out for assistance, Kunal displayed a level of professionalism and attentiveness that is truly commendable. His personalized approach made me feel valued as a customer, and his willingness to address all my queries with patience and clarity earned my trust instantly. I am genuinely impressed by the efficiency and effectiveness of the service provided by Kunal. Not only did he facilitate my booking effortlessly, but he also ensured that I felt comfortable and informed throughout the process. His commitment to ensuring my satisfaction speaks volumes about the exemplary customer service culture at Traveltrolley.co.uk. As I look forward to future travel adventures, I can confidently say that I will be reaching out to Kunal directly for all my booking needs. His exceptional assistance has left a lasting impression on me, and I am grateful for the unparalleled level of support I received. Thank you, Kunal, for making my experience truly unforgettable. I am excited to continue this journey with Traveltrolley.co.uk, knowing that I am in capable hands.
N No name
82 days ago

A Flexible Travel Dream Come True

Embarking on my latest travel adventure through traveltrolley.co.uk was nothing short of a dream come true. The option to book with a flexible window of approximately three days proved to be an absolute game-changer for me. As someone with a ever-changing schedule, this feature was not just useful but truly essential. The freedom to adjust my travel dates within a reasonable timeframe relieved me of the usual stress associated with booking rigid itineraries. It allowed me to seamlessly align my plans with any unexpected developments without the fear of losing out on my dream trip. Traveltrolley.co.uk not only facilitated a smooth booking experience but also demonstrated a profound understanding of the modern traveler's needs. This versatility in booking options sets them apart in the travel industry, making them a top choice for anyone seeking convenience and peace of mind when planning their next journey. Thank you, traveltrolley.co.uk, for turning my travel aspirations into a reality with your flexible booking feature. My travel experience was elevated by your thoughtful service, and I can't wait to explore the world with you again.
P PATRICIA HARRISON
84 days ago

A Gem in the Travel Industry: Where Competitive Prices Meet Exceptional Service

When I stumbled upon traveltrolley.co.uk, I was pleasantly surprised by the seamless online booking process and the competitive prices it offered. It was a breath of fresh air to find a platform that made comparing flight prices across different days so effortless. Nevertheless, what truly won me over was the top-notch customer service I experienced when I reached out with some queries. The adviser I spoke to was not only friendly but also displayed a high level of professionalism, which is often hard to come by in the fast-paced travel industry. Traveltrolley.co.uk is truly a gem, where competitive prices meet exceptional service. I can confidently say that this platform has earned my trust and loyalty for all my future travel needs.
B BEN TRUONG
85 days ago

A Smooth Journey with Travel Trolley: A Satisfied Customer’s Tale

Diving into the depths of the online realm in search of the perfect flight deal, I stumbled upon Travel Trolley through Google Flights – offering the most appealing price tag. Initial hesitations lingered, having only seen the company fleetingly in the past. Nevertheless, with a leap of faith, I commenced the booking process. Surprisingly seamless, the transaction unfolded effortlessly, culminating in the reservation of my flight with the chosen airline. Verifying the details on the airline's official website shortly after, a wave of relief washed over me. The efficiency and accuracy displayed by Travel Trolley exceeded my expectations. Grateful for this stress-free experience, I am elated to proclaim my allegiance to Travel Trolley. Not only will I engage their services again in the future, but I shall also enthusiastically recommend them to fellow travelers seeking a reliable and cost-effective travel partner.
U uzair ansari
86 days ago

EXEMPLARY SERVICE AND EXPERTISE: A JOURNEY WITH KUNAL AT TRAVEL TROLLEY

When I reached out to traveltrolley.co.uk, little did I know that I was about to embark on a remarkable experience. My encounter with Kunal was nothing short of exceptional. His professionalism and knowledge shone brightly as he effortlessly guided me through my travel plans, leaving me in awe of his expertise. Kunal's meticulous attention to detail and unwavering dedication transformed what could have been a mundane booking process into a seamless and enjoyable journey. His friendly demeanor and willingness to go above and beyond left a lasting impression on me, making my experience with Travel Trolley truly unforgettable. I wholeheartedly recommend Kunal and Travel Trolley to anyone seeking excellence in service and a stress-free travel experience. Thank you, Kunal, for your outstanding assistance – you have truly set the bar high for exceptional customer service in the travel industry.
A Alex Holstein
88 days ago

Bringing Dreams to Life: A Traveler’s Saving Grace with Travel Trolley

As a seasoned explorer, finding the best deals on flights is a constant pursuit. That's why stumbling upon Travel Trolley was a game-changer for me. Their platform promises to secure your tickets, but there's a nail-biting moment post-payment as you await that all-important booking confirmation. Yet, in my case, the nerves were quickly soothed within less than 24 hours. Let's talk savings – a jaw-dropping £480 off a Gulf Air journey from Manchester to Bangkok via Bahrain, clocking in at just 14 hours total travel time. The next best alternative? Over £500 and a grueling 24 hours in transit. To put it in perspective, booking the same Gulf Air trip directly would have set me back almost £800. Plus, the added perk? A generous check-in baggage allowance, a sweet deal for any traveler. Now, the twist in the tale – a baggage mishap in Manchester resulting in my luggage playing hide-and-seek. But hey, when you're counting the pounds saved, it somewhat softens the blow. I can't vouch for Travel Trolley's response to crises, but with such unbelievable savings, it's a risk I'd be willing to take. Remember, if that confirmation doesn't pop up in 48 hours, it might be time to explore other options. Travel Trolley, you've turned a skeptic into a believer – dreams do come true, and at a steal!
M Miss Natalie Winchcole
89 days ago

Turning a Bad Experience into a Lesson Learned with TravelTrolley.co.uk

As a frequent traveler, I pride myself on booking flights that are seamlessly convenient. However, a recent experience with TravelTrolley.co.uk left me stranded in Atlanta for 25 hours, feeling utterly helpless. While the airline blamed the delay on bad weather, I couldn't help but notice other flights departing as scheduled. Despite the frustration of this ordeal, I must commend TravelTrolley.co.uk for turning this negative experience into a valuable lesson learned. The customer service team's prompt and empathetic response, along with their efforts to ensure my comfort during the unexpected delay, truly stood out. Although I may have sworn off booking through this platform initially, their professionalism and commitment to customer satisfaction have restored my trust. I appreciate the opportunity to experience their dedication firsthand and look forward to smoother travels in the future. Thank you, TravelTrolley.co.uk, for turning a challenging situation into a learning experience!
D Derek Robins
96 days ago

Rescuing my Travel Plans: A Testimonial for Travel Trolley

Struggling with the complexities of reserving seats on Air China, I found myself at my wit's end until I stumbled upon Travel Trolley. The frustration dissolved as Kunal from their team swiftly came to my aid, saving my travel plans from impending chaos. Not being placed on hold was a pleasant surprise, enhancing the efficiency and effectiveness of their service. I can't thank Travel Trolley enough for their prompt and reliable assistance, ensuring my journey will now be stress-free and seamless. I highly recommend their services to anyone in need of smooth and hassle-free travel arrangements.

Introduction

Traveltrolley.co.uk is a leading online travel agency that offers a wide range of travel services, including flights, hotels, and holiday packages. With a user-friendly website, comprehensive selection of travel options, and competitive prices, it aims to provide an excellent travel booking experience for its customers.

Pros

- Wide Selection: Traveltrolley.co.uk offers a vast array of flights, hotels, and holiday packages to choose from. Whether you're looking for a budget-friendly option or a luxury experience, they have something to cater to every preference. - User-Friendly Website: The website is intuitively designed, making it easy for users to navigate and find the desired travel options quickly. The search filters and sorting options help users customize their search and find the most suitable options. - Competitive Pricing: Traveltrolley.co.uk strives to offer competitive prices, resulting in cost-saving opportunities for customers. Their price comparison feature allows users to compare prices from different airlines and hotels, ensuring they get the best deal. - Excellent Customer Service: The customer service team at Traveltrolley.co.uk is known for its prompt and helpful assistance. Whether you have a query, need assistance in booking, or require post-booking support, their dedicated team is always ready to assist.

Cons

- Limited Loyalty Programs: While Traveltrolley.co.uk provides excellent travel services, they currently have limited loyalty programs in place. This may be a disadvantage for frequent travelers who wish to earn rewards or benefits from their bookings.

User Experience

Traveltrolley.co.uk prioritizes user experience, ensuring that customers can easily navigate the site and find the best travel options. The website's layout is clean and well-organized, minimizing confusion and enhancing overall usability. The search filters and sorting options add convenience for users looking for specific travel dates, destinations, or preferences.

Pricing and Value for Money

Traveltrolley.co.uk is well-regarded for its competitive pricing and value for money offerings. The website allows users to compare prices from different airlines and hotels, ensuring that they get the best possible deal. The transparency in pricing, along with occasional promotional discounts, further adds value to the customer's booking experience.

Customer Service

Traveltrolley.co.uk is known for its exceptional customer service. Their customer support team is easily accessible, prompt in responding to queries, and efficient in providing assistance throughout the booking process. Whether it's guidance while booking, changes to reservations, or addressing specific concerns, the customer service team at Traveltrolley.co.uk ensures a satisfactory experience for their customers.

Product Quality and Selection

Traveltrolley.co.uk offers a wide range of flights, hotels, and holiday packages from reputed providers. This ensures a high level of product quality and the availability of diverse options to suit every traveler's needs. Whether you're looking for a luxury hotel, budget airline, or a comprehensive holiday package, Traveltrolley.co.uk has you covered.

Website Usability

The website of Traveltrolley.co.uk is optimized for user convenience. The layout is designed in a way that allows easy navigation and minimizes the effort required to find desired options. The search filters, sorting options, and clear presentation of information assist users in making informed decisions about their travel bookings.

Returns and Exchanges

Returns and exchanges for travel bookings are subject to the policies of the individual airlines, hotels, or service providers. Traveltrolley.co.uk facilitates the process by connecting customers with the respective providers and assisting them in navigating the required procedures. The customer service team is available to provide guidance and support throughout this process.

Promotions and Discounts

Traveltrolley.co.uk frequently offers promotions and discounts on flights, hotels, and holiday packages. These promotions can be found on their website or through their newsletter subscription, allowing customers to take advantage of cost-saving opportunities. By regularly checking their promotions section, customers can secure great deals on their travel bookings.

Reputation

Traveltrolley.co.uk has established a strong reputation in the online travel agency industry. With a long-standing presence and positive customer reviews, they have gained trust and credibility among travelers. Their commitment to providing excellent customer service, competitive pricing, and a wide selection of travel options has contributed to their strong reputation in the market.

Payment Options

Traveltrolley.co.uk provides various payment options, including credit cards, debit cards, and online payment gateways. This ensures flexibility for customers to choose the most convenient payment method for their travel bookings.

Loyalty Programs

While Traveltrolley.co.uk currently has limited loyalty programs in place, they occasionally offer loyalty rewards and benefits to their customers. These programs may include earning points on bookings or exclusive discounts for frequent travelers. The loyalty programs are continuously being developed and enhanced to provide added value to their customers.

Customer Reviews

Customer reviews of Traveltrolley.co.uk are largely positive, reflecting their commitment to quality services and customer satisfaction. Many customers commend their competitive prices, user-friendly website, and excellent customer support. The positive reviews contribute to the trustworthiness and reliability of Traveltrolley.co.uk as a reputable online travel agency.

Community Involvement

Traveltrolley.co.uk actively participates in community involvement initiatives by supporting various social causes and charitable organizations. Through their corporate social responsibility efforts, they contribute to the well-being of communities and demonstrate their commitment to making a positive impact beyond the travel industry.

Shipping and Costs

As an online travel agency, Traveltrolley.co.uk does not provide physical shipping or incur shipping costs. However, customers may incur additional charges related to their travel bookings, such as baggage fees or additional services offered by airlines or hotels. These costs are transparently displayed during the booking process, ensuring customers are aware of all associated expenses.