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Introduction is an online travel agency that offers a wide variety of travel-related services including flight booking, hotel reservations, and holiday packages at affordable prices to customers in India and around the world. The website is known for its user-friendly interface, high-quality service, and extensive range of product offerings.

Pros and Cons

Pros: - Comprehensive range of travel services - Excellent user experience - Competitive pricing - Multiple payment options - Reliable customer service Cons: - Limited destinations covered - No loyalty program or rewards system

User Experience

The user experience on is seamless and intuitive. The website is easy to navigate, and the search function is highly efficient. The booking process is simple, and customers can complete transactions quickly and easily.

Pricing and Value for Money offers highly competitive prices and great value for money. The website regularly runs special promotions and discounts, ensuring that customers can find deals and savings on their travel bookings.


Other online travel agencies that customers can consider as alternatives to include MakeMyTrip, Kayak, Expedia, and Cleartrip.

Customer Service offers reliable and efficient customer service. Customers can reach out to the support team via phone or email, and queries are generally resolved within 24 hours.

Product Quality and Selection

The quality of products and services offered on is high, and the selection is extensive. Customers can choose from a wide variety of flights, hotels, and holiday packages, ensuring that they can find options that fit their specific needs and budgets.

Website Usability

The website is easy to use and navigate with a user-friendly interface. All the functions and services can be accessed with ease, making the overall experience seamless and enjoyable.

Returns and Exchanges

The website offers a transparent cancellation policy and facilitates hassle-free refunds for customers. Any cancellations or changes to bookings can be easily made through the website or by contacting customer support.

Promotions and Discounts regularly offers promotions and discounts on flights, hotels, and holiday packages, making it a great option for budget-conscious travelers. These promotions can be found under the “Deals” tab on the website.

Reputation has a strong reputation for quality services and reliable customer support. The website has received positive reviews online and is known for offering value-for-money deals to customers.

Payment Options

The website accepts multiple payment options including credit/debit cards, net banking, and mobile wallets. This makes it convenient for customers to book their travel needs without any hassle.

Loyalty Programs

Currently, does not offer any loyalty or rewards programs to customers. This may be an area for improvement in the future.

Customer Reviews has received positive reviews on online travel forums and social media platforms, attesting to its reputation for high-quality services and affordable prices.

Community Involvement

The website supports various charities and social causes, demonstrating its commitment to being a responsible corporate citizen and giving back to the community.

Shipping and Costs

Since is an online travel booking platform, there are no shipping costs. However, customers should be aware of any additional fees, taxes, or surcharges that may be included in their bookings. These costs are generally stated upfront during the booking process.

Akshita Ajitsariya Senior Editor

I'm Akshita Ajitsariya, a Master's in English student from the University of Delhi, and I am skilled in proofreading, editing, writing, and research. My passion for books extends beyond just reading them,...