Travisperkins Reviews

Voted Good (4/5)

3852 Votes

20 Reviews

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In the Building Materials Supplier category

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10% users rated Average
0% users rated Very Good
70% users rated Excellent
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T Todd Ayling
53 days ago

Colchester Hawkins rd department (HIRE)

My assessment for travisperkins.co.uk Colchester Hawkins rd department (HIRE) Nice service from Ricky wing within the rent division and nothing is ever an issue , retains my development firm ticking together with rent tools when wanted , very environment friendly fromOrder to job web site Thanks on your help Ricky Ayling builders 👷
D David Walker
54 days ago

Driver Ricky Goes Above and Beyond at Travis Perkins – Minworth Branch!

After a recent experience at Travis Perkins' Minworth Branch, I felt compelled to share my feedback. Driver Ricky truly went above and beyond in assisting us with unloading a substantial amount of plywood for our project at Premier Retail Carpets Ltd. Not only was Ricky efficient and skilled in his work, but his positive attitude and willingness to help made a world of difference. His friendly demeanor and dedication to providing exceptional service stood out, making our interaction truly memorable. I highly commend Travis Perkins for having such a dedicated and customer-centric team member like Ricky. His professionalism and helpfulness made our day easier and our project run smoother. Thank you, Driver Ricky, for your outstanding service!
P Patricia
54 days ago

Above and Beyond: A Heartfelt Experience at Mitcham Branch

My recent experience with travisperkins.co.uk at the Mitcham Branch was truly exceptional. Shannon, a member of their team, graciously accommodated a last-minute addition to my delivery, displaying unmatched friendliness and professionalism. However, the standout of this experience was undeniably the driver, Barry. Faced with the challenge of a narrow street, Barry went above and beyond, navigating the tricky area with ease and ensuring that my delivery was offloaded right to my doorstep. His dedication and willingness to help in a difficult situation truly made a lasting impression on me. I cannot thank the team at Mitcham Branch enough for their outstanding service and for making what could have been a stressful delivery into a seamless and positive experience. This level of customer care and commitment is rare to find, and I am grateful to have encountered it. Kudos to Shannon, Barry, and the entire team for their exceptional efforts. I will undoubtedly be returning for all my future needs. Thank you!
M Max Lipka
55 days ago

Redefining Excellence: A Testament to Travis Perkins Lee Green Branch

After experiencing impeccable service at travisperkins.co.uk's Lee Green branch, I can confidently say that my faith in customer service has been restored. Thanks to the exceptional team comprising Manager Rob, Nick, and Anna at the service desk, I was met with nothing short of professionalism and efficiency. Every interaction, whether it involved placing orders, processing stock returns, or handling refunds, was seamless and hassle-free. This stellar experience has truly set the Lee Green branch apart, showcasing a commitment to excellence that is second to none. As a Director at Macy Interiors Ltd, I value superior service and attention to detail, and Travis Perkins exceeded my expectations in every way possible. Kudos to the team for their dedication and top-notch performance. I highly recommend the Lee Green branch to anyone seeking unparalleled service and support in their transactions. Thank you for an outstanding experience!
M MORAN CONSTRUCTION & DEVELOPME
55 days ago

Exemplary Service and Genuine Care from Minworth TP

Reflecting on my recent experience with travisperkins.co.uk, I can't help but express my immense gratitude for the exceptional service rendered by Minworth Travis Perkins. Andy, the dedicated driver, went above and beyond to ensure my delivery was smooth and timely, showcasing a level of professionalism and attention to detail that truly stood out. Moreover, the manager's presence exuded genuine care and consideration, leaving me thoroughly impressed with the team's commitment to customer satisfaction. Their personalized approach and willingness to go the extra mile not only set them apart but also enhanced my overall shopping experience significantly. I am sincerely thankful for the outstanding service provided by Minworth TP, and I highly recommend them to anyone seeking top-notch assistance with construction materials. It's rare to come across such dedication and sincerity in today's fast-paced world, making this experience all the more remarkable and worth sharing.
D Daniel Park
57 days ago

In and Out With Ease

From the moment I stepped into travisperkins.co.uk Chippenham branch, I knew I was in for a delightful experience. The friendly staff welcomed me with warm greetings and a willingness to assist that instantly put me at ease. Their knowledge and helpfulness made my visit a breeze, as they efficiently guided me through my selections without any unnecessary delays. I truly appreciated the convenience of being able to swiftly grab what I needed and head out the door in no time. Travisperkins.co.uk Chippenham branch exceeded my expectations with their top-notch service, making it a pleasure to do business with them.
J Jaime Bryant
58 days ago

Exemplary Service and Timely Resolution – A Customer’s Delight

Diving into my experience with travisperkins.co.uk, I must say that it was nothing short of exceptional. Initially, I encountered a hiccup where the timber size I had ordered did not align with what was delivered. However, the true testament of a company's commitment to customer satisfaction emerged when I reached out to their customer service team. Following my inquiry, I received a prompt phone call, where the representative not only listened attentively but also displayed a genuine eagerness to right the situation. Their dedication to resolving my issue promptly and efficiently left a lasting impression on me. In the world of online shopping, where mishaps can occur, travisperkins.co.uk stood out by swiftly addressing my concerns with professionalism and dedication. It is this level of care and diligence that sets them apart in the realm of customer service. To anyone seeking a reliable and customer-centric shopping experience, I wholeheartedly recommend travisperkins.co.uk for their exemplary service and commitment to customer satisfaction.
D Darren West
59 days ago

Going the Extra Mile: A Testimonial for Ricky at travisperkins.co.uk Minworth

I couldn't be more grateful for the exceptional service I received from Ricky at travisperkins.co.uk Minworth. The journey from door to door can often be challenging, especially when it comes to access in care homes. However, Ricky's dedication and professionalism truly shone through as he navigated this potential obstacle with ease. Ricky's seamless assistance in a situation that could have been tricky for some was incredibly impressive. He not only met my expectations but also surpassed them, demonstrating a level of care and expertise that is truly commendable. I wholeheartedly recommend travisperkins.co.uk Minworth, thanks to Ricky's outstanding commitment to customer satisfaction. With employees like Ricky, it's no wonder that this company stands out for its exceptional service and reliability. Thank you, Ricky, for going above and beyond to ensure a smooth and stress-free experience.您愿意使用自己的姓名或编号来参考我们的作品 吗?
A Adam Davey
62 days ago

Impressive Service and Support: A Heartfelt Experience with Travis Perkins

From start to finish, my interaction with travisperkins.co.uk was nothing short of exceptional. I want to especially recognize Christy and Andy at the Minworth Birmingham location for their outstanding service. Christy, with her professionalism and patience, provided me with accurate pricing information and diligently waited for the necessary paperwork to be processed. Andy, the delivery driver, displayed remarkable skills and dedication during a challenging delivery at Birches Primary School. Despite tight access and power cables, Andy maneuvered seamlessly, ensuring a smooth delivery process. I cannot thank Christy and Andy enough for going above and beyond to assist me. Their commitment to customer satisfaction truly made a difference. Kudos to Globe Draincare for having such dedicated team members like Christy and Andy. Thank you for your unwavering support! - CDC
N Nik
63 days ago

Ashley’s Exceptional Service Shines Bright at travisperkins.co.uk

During my visit to the Woodley branch in Reading, I was met with a mix of service levels. However, amidst the lukewarm assistance, Ashley stood out like a beacon of exceptional service. While others seemed disinterested, Ashley's dedication and willingness to go the extra mile was truly commendable. His genuine care and attention to my needs made a lasting impression on me. It's rare to come across individuals who truly understand the importance of customer service, and Ashley is undoubtedly one of them. He exemplifies what it means to be a valuable asset to a company. I sincerely hope that Ashley's superiors recognize and appreciate the immense value he brings to the team. His proactive approach and genuine concern for customers set a high standard for others to follow. Thank you, Ashley, for making my experience at travisperkins.co.uk a memorable and pleasant one. Your dedication does not go unnoticed.
H H Mirza
63 days ago

An Unforgettable Experience: Exceptional Service by Andy TP Minworth

My recent encounter with travisperkins.co.uk left me truly impressed, thanks to the exceptional service provided by Andy TP Minworth in Sutton Coldfield. Not only was the delivery prompt and efficient, but Andy's friendly demeanor truly elevated the experience. He demonstrated a genuine commitment to customer satisfaction, going above and beyond to ensure that the products were safely off-loaded, causing minimal inconvenience. Andy's dedication to his work and his customers is truly commendable, making this delivery not just another transaction, but an unforgettable experience. I highly recommend Andy TP Minworth for his professionalism and outstanding service that truly sets him apart. Thank you for a job well done!
L Lydia Gilbert
63 days ago

Transformed by Exceptional Service: My Unforgettable Journey with Travis Perkins

Let me take you through my remarkable journey with Travis Perkins. From the moment I stepped into their store, I was greeted by a team of incredibly helpful and kind staff who went above and beyond to cater to all my needs, even going the extra mile to order a specific product for me. Their friendly demeanor and unwavering dedication to providing excellent service truly set them apart. I couldn't have asked for a better experience. Thank you, Travis Perkins, for transforming a simple task into a memorable and delightful adventure! 👍
T Tim Arscott
67 days ago

What a disgrace

My evaluate for travisperkins.co.uk What a disgrace, went into my native store to see if I might get some bullnose bricks. They have been useful and checked inventory on the Mitcham department and instructed me they'd inventory, after a forty five minute drive within the rain after I arrived I used to be instructed that they'd inventory. After I spoke to somebody within the yard he took me to get them and cargo my automobile. Then got here a bomb shell, they'd no inventory both so each websites laptop techniques have been fallacious and giving fallacious data what a disappointment. It'll make me suppose twice about utilizing once more.
C Colin Hewson
67 days ago

A Gem in Rugby: Exceptional Service and Top-notch Products Await at Travis Perkins

When I stumbled upon Travis Perkins, little did I know I was about to discover a hidden gem in Rugby. Their service goes beyond the ordinary; it's truly first-class. Whether I'm ordering through their convenient app or popping into the store, I am consistently met with a professional team that is dedicated to ensuring my needs are met. The prompt delivery is just the cherry on top of an already delightful experience. And let's talk about the products – top-notch quality at prices that won't break the bank. Travis Perkins has become my go-to for all things construction, and I couldn't be happier with the exceptional service and quality they provide. Give them a try; you won't be disappointed.
S Steve
68 days ago

An Exceptional Experience with Travis Perkins: A Customer’s Delight

In the realm of home improvement stores, travisperkins.co.uk shines as a beacon of excellence. Stepping into their world, I was met with unparalleled service and unbeatable prices, a stark contrast to my experiences elsewhere. While other stores left me feeling financially bruised, Travis Perkins left me pleasantly surprised at the affordability of my purchases. However, it was not just the cost-effectiveness that won me over. It was their delivery driver, Chris, from the Ashford Branch, who truly elevated my experience. Going above and beyond his duty, Chris ensured that my bulk bags were delivered precisely where I needed them. The dedication and commitment he displayed were truly remarkable and greatly appreciated. Travis Perkins has not only earned my trust but also my admiration. Their exceptional service and genuine care for their customers set them apart in an industry where such qualities can be rare to find. For anyone seeking quality products, competitive prices, and outstanding customer service, I wholeheartedly recommend Travis Perkins. My heartfelt thanks to the entire team, especially to Chris, for making my shopping experience a memorable and delightful one.

Introduction

Travis Perkins is one of the leading suppliers of building materials in the UK, offering a wide range of products to both trade professionals and DIY enthusiasts. With a strong online presence, travisperkins.co.uk provides customers with easy access to a vast selection of building materials, tools, and accessories. In this comprehensive review, we will examine various aspects of Travis Perkins' online store, including pros and cons, user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
  1. Extensive range of products: Travis Perkins offers a wide selection of high-quality building materials and tools, meeting the needs of both professionals and DIYers.
  2. Competitive pricing: The website often provides competitive prices for its products, minimizing the cost to customers.
  3. User-friendly interface: Navigating the website is intuitive and straightforward, ensuring a seamless shopping experience.
  4. Fast delivery: Travis Perkins strives to deliver orders promptly, ensuring that customers receive their products in a timely manner.
  • Cons:
    1. Limited product information: Some product descriptions may lack detailed information, making it difficult for customers to make informed decisions.
    2. Occasional stock availability issues: Certain products may be out of stock or have limited availability, causing inconvenience to customers.

    User Experience

    Travis Perkins' website provides an excellent user experience with its intuitive interface, easy navigation, and comprehensive search functionality. Whether customers are searching for specific products or browsing through categories, they can easily find what they need. The website's layout and design are visually appealing, creating a pleasant shopping experience. Additionally, the site's responsive design ensures seamless browsing across various devices, enhancing user convenience.

    Pricing and Value for Money

    Travis Perkins offers competitive pricing for its wide range of building materials. The website frequently provides discounts and deals, allowing customers to enjoy excellent value for their money. While the prices may vary depending on the product, customers can generally find cost-effective options without compromising on quality. Overall, Travis Perkins' pricing strategy makes it a favorable choice for customers looking for affordable building materials.

    Customer Service

    Travis Perkins prioritizes customer satisfaction by offering excellent customer service. The company has a dedicated customer support team that is easily accessible via phone or email. Customers can rely on prompt responses and professional assistance with their queries or concerns. Resolving issues, processing returns, and handling inquiries are efficiently managed, ensuring a positive experience for customers.

    Product Quality and Selection

    Travis Perkins maintains a high standard of product quality by partnering with reputable brands and suppliers. Their range of building materials, tools, and accessories caters to various needs and requirements. From construction materials to plumbing fixtures, customers can find top-quality products to suit their projects. However, it is advisable for customers to review product specifications and customer reviews before making a purchase.

    Website Usability

    The travisperkins.co.uk website is designed for easy navigation and usability. With clear categorization and well-structured product pages, customers can find their desired items quickly. The search function is efficient, delivering accurate results based on keywords. Additionally, the website offers filters to refine search results further, enabling customers to find products based on specific criteria. The overall user experience is smooth, enhancing customer satisfaction.

    Returns and Exchanges

    Travis Perkins has a hassle-free returns and exchanges policy. If customers are not satisfied with their purchase or receive a faulty item, they can initiate a return within a specified timeframe. The website provides clear instructions on the return process, making it easy for customers to follow. Upon receiving the returned item, Travis Perkins promptly processes refunds or exchanges, ensuring customer convenience and satisfaction.

    Promotions and Discounts

    Travis Perkins regularly offers promotions and discounts, providing customers with opportunities to save money on their purchases. These promotions may include discounted prices, bundle deals, or exclusive offers for loyalty program members. Customers can stay updated on the latest promotions by visiting the website's dedicated promotions section. Taking advantage of these offers allows customers to maximize their savings and receive better value for their money.

    Reputation

    Travis Perkins has established a strong reputation as a reliable and trustworthy supplier of building materials in the UK. With years of industry experience, the company has gained the trust of professionals and DIY enthusiasts alike. Their commitment to delivering high-quality products, excellent customer service, and competitive pricing has contributed to their positive reputation. Travis Perkins' numerous positive customer reviews and high ratings further affirm their credibility in the market.

    Payment Options

    Travis Perkins offers a variety of payment options to provide flexibility to their customers. Customers can make secure payments using major credit cards, debit cards, and PayPal. The website ensures the safety and confidentiality of personal and financial information, giving customers peace of mind during online transactions.

    Loyalty Programs

    Travis Perkins rewards customer loyalty through its loyalty program. By joining the program, customers can enjoy exclusive benefits such as additional discounts, early access to promotions, and personalized offers. Accumulating points with every purchase allows customers to earn rewards for future use. This loyalty program enhances the overall shopping experience and encourages repeat business.

    Customer Reviews

    Customer reviews play a vital role in helping potential buyers make informed decisions. On travisperkins.co.uk, customers can find a section dedicated to product reviews where verified buyers share their experiences and opinions. These reviews provide insights into the quality, functionality, and reliability of products. Customers can benefit from the collective knowledge and experiences shared by others, facilitating confident purchasing decisions.

    Community Involvement

    Travis Perkins actively engages in community involvement initiatives, showcasing their commitment to society. The company supports local communities through various sponsorships, charitable donations, and volunteering programs. By actively participating in community development, Travis Perkins demonstrates its dedication to social responsibility, fostering a positive brand image.

    Shipping and Costs

    Travis Perkins offers reliable shipping services to ensure timely delivery of orders. The website provides clear information on shipping options, costs, and estimated delivery times. Shipping costs may vary depending on factors such as the weight and dimensions of the products, as well as the delivery location. Customers can have peace of mind knowing that their orders will be carefully packaged and delivered efficiently.