Travolook User Reviews

Introduction

Travolook.in is a leading online travel agency that offers a wide range of travel services to customers in India. The platform provides customers with access to domestic and international flights, hotels, buses, trains, and car rentals. Travolook.in aims to provide a hassle-free booking experience and personalized customer assistance to ensure customer satisfaction.

Pros and Cons

Pros:

• Easy to use platform
• Competitive pricing on flights and hotels
• Good customer support
• Wide range of payment options

Cons:

• Buses and trains are limited to certain routes and cities
• No loyalty program for frequent travelers

User Experience

Travolook.in has a user-friendly interface that allows customers to efficiently search and book their desired travel services. The platform is optimized for mobile devices, allowing users to book on-the-go. Customers can also view their booking details and make changes to their itinerary through the platform.

Pricing and Value for Money

Travolook.in offers competitive pricing on flights and hotels. The platform also provides customers with exclusive deals and discounts on some travel services. While the prices may vary depending on the travel dates, the platform offers good value for money in terms of the quality of services provided.

Alternatives

Some notable alternatives to Travolook.in include MakeMyTrip, Yatra, Cleartrip, and Goibibo. These platforms offer similar travel services, and customers may choose to compare prices and features before making their booking.

Customer Service

Travolook.in provides customers with quality customer support. Customers can reach out to the platform through phone, email, or live chat to resolve any issues or queries. The customer support team is available 24/7 to assist customers with their concerns.

Product Quality and Selection

Travolook.in offers a wide range of travel services, including flights, hotels, buses, trains, and car rentals. The platform works with reputable travel companies, ensuring that customers receive high-quality services at affordable prices.

Website Usability

Travolook.in has a well-organized and easy-to-use website that facilitates efficient booking. The platform has a simple search and filter system that allows customers to quickly find and book their desired travel services.

Returns and Exchanges

Travolook.in has a clear refund policy that outlines the terms of cancellations and refunds for each travel service. Customers can cancel their bookings and receive a refund according to the policy of the travel service provider. Customers can also make changes to their bookings through the platform.

Promotions and Discounts

Travolook.in provides customers with exclusive deals and discounts on some travel services. Customers can check the platform for ongoing promotions and offers that can save them money on their travel expenses.

Reputation

Travolook.in has a good reputation in the online travel market. The platform has received positive reviews from customers regarding its timely customer support and quality travel services.

Payment Options

Travolook.in offers multiple payment options, including credit/debit cards, net banking, and various online wallets. The platform uses secure payment gateways to ensure safe transactions.

Loyalty Programs

Travolook.in does not currently offer a loyalty program for frequent travelers. However, customers can avail of exclusive deals and discounts by subscribing to the platform's promotional newsletters.

Customer Reviews

Travolook.in has received positive customer reviews regarding its easy-to-use platform, competitive pricing, and timely customer support. However, some customers have reported issues with cancellations and refunds.

Community Involvement

Travolook.in does not have any major community involvement initiatives. However, the platform has partnered with various non-profit organizations to support their social causes.

Shipping and Costs

Since Travolook.in is an online travel agency, customers do not need to worry about shipping costs. However, customers should check the prices and terms of each travel service before booking to avoid unexpected costs.