Users Voice for Travolook

100% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
0% users rated Excellent
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Travolook Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 23 Jun 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 1 4.2 2.5 1 4.7 1
Nov 2022 5 3.9 3 1 4.5 1
Dec 2022 1 5 5 5 5 5
Jan 2023 5 3.1 5 1.5 4.1 1
Mar 2023 1 5 1.8 5 5 5
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Detailed Travolook Review by

Introduction

Travolook.in is a leading online travel agency that offers a wide range of travel services to customers in India. The platform provides customers with access to domestic and international flights, hotels, buses, trains, and car rentals. Travolook.in aims to provide a hassle-free booking experience and personalized customer assistance to ensure customer satisfaction.

Pros and Cons

Pros:
  • Easy to use platform
  • Competitive pricing on flights and hotels
  • Good customer support
  • Wide range of payment options
Cons:
  • Buses and trains are limited to certain routes and cities
  • No loyalty program for frequent travelers

User Experience

Travolook.in has a user-friendly interface that allows customers to efficiently search and book their desired travel services. The platform is optimized for mobile devices, allowing users to book on-the-go. Customers can also view their booking details and make changes to their itinerary through the platform.

Pricing and Value for Money

Travolook.in offers competitive pricing on flights and hotels. The platform also provides customers with exclusive deals and discounts on some travel services. While the prices may vary depending on the travel dates, the platform offers good value for money in terms of the quality of services provided.

Alternatives

Some notable alternatives to Travolook.in include MakeMyTrip, Yatra, Cleartrip, and Goibibo. These platforms offer similar travel services, and customers may choose to compare prices and features before making their booking.

Customer Service

Travolook.in provides customers with quality customer support. Customers can reach out to the platform through phone, email, or live chat to resolve any issues or queries. The customer support team is available 24/7 to assist customers with their concerns.

Product Quality and Selection

Travolook.in offers a wide range of travel services, including flights, hotels, buses, trains, and car rentals. The platform works with reputable travel companies, ensuring that customers receive high-quality services at affordable prices.

Website Usability

Travolook.in has a well-organized and easy-to-use website that facilitates efficient booking. The platform has a simple search and filter system that allows customers to quickly find and book their desired travel services.

Returns and Exchanges

Travolook.in has a clear refund policy that outlines the terms of cancellations and refunds for each travel service. Customers can cancel their bookings and receive a refund according to the policy of the travel service provider. Customers can also make changes to their bookings through the platform.

Promotions and Discounts

Travolook.in provides customers with exclusive deals and discounts on some travel services. Customers can check the platform for ongoing promotions and offers that can save them money on their travel expenses.

Reputation

Travolook.in has a good reputation in the online travel market. The platform has received positive reviews from customers regarding its timely customer support and quality travel services.

Payment Options

Travolook.in offers multiple payment options, including credit/debit cards, net banking, and various online wallets. The platform uses secure payment gateways to ensure safe transactions.

Loyalty Programs

Travolook.in does not currently offer a loyalty program for frequent travelers. However, customers can avail of exclusive deals and discounts by subscribing to the platform's promotional newsletters.

Customer Reviews

Travolook.in has received positive customer reviews regarding its easy-to-use platform, competitive pricing, and timely customer support. However, some customers have reported issues with cancellations and refunds.

Community Involvement

Travolook.in does not have any major community involvement initiatives. However, the platform has partnered with various non-profit organizations to support their social causes.

Shipping and Costs

Since Travolook.in is an online travel agency, customers do not need to worry about shipping costs. However, customers should check the prices and terms of each travel service before booking to avoid unexpected costs.

Travolook Recent User Reviews

User Rating

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Reviewer Name: Ankita singh

Review Submission Date: 2022-12-18

Review Title: This is the biggest fraud and scam…
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Review Description: This is the biggest fraud and scam company.Please never book your tickets from this website. I had booked a ticket in February and cancelled it. It is already December but haven't got my refund. I have mailed and called them thousand number of items where i am given the same answer that my money is being processed and will be returned to me in 5-7 days, which is almost going to be an year. These people are fraudsters and con people of their money. I don't think i will be getting it back everThis is my reference no.REF949379974

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Reviewer Name: Suresh Karnani

Review Submission Date: 2022-11-14

Review Title: On 5/7/22 purchased tickets on their…
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Review Description: On 5/7/22 purchased tickets on their website. Sector Hyd-Kol-Hyd. Amount of Rs.12689/- was debited from my credit card. Within a few minutes I got a call from their office that the booking stands cancelled since the airlines did not generate PNR and the amount will be credited to my a/c within 7/10 working days.Sorry to say since then I have given 17 mails & at least made 15 calls but no proper answer. I advise not to use this site for your ticket booking.

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Reviewer Name: santosh

Review Submission Date: 2022-11-07

Review Title: Travolook is a fraud site
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Review Description: Travolook is a fraud site. Twice I have been book the ticket and both they cancelled my ticket after 30 mins due to their so called operational reasons. I am trying to get my money back but they simply transfer the amount in their wallet which is of no use. Plz never use this site for your flight booking and try to pass on this message at war level. This is a complete cheater.

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Reviewer Name: MG

Review Submission Date: 2022-10-03

Review Title: This website is run by a bunch of loosers
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Review Description: This website is run by a bunch of loosers and scammers. Please please do not book your flights through them. Ass holes !!!! Canceled my flight the minute I booked it. Its been months that I have been taking follow up for my own money and useless people keep on saying madam you will get it by Monday. I have no clue what monday are these people talking about. Loosers

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Reviewer Name: Ashish Tawade

Review Submission Date: 2022-10-02

Review Title: Scam site travellook.in
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Review Description: Scam site. I booked a Rtn flight on 6 June 2022, from Mumbai to Bangalore. Ref: REF390465883. The booking was cancelled within 5 min after deducting amount from my bank as the fare was not available. Till today Oct 2022 I have not received my refund after numerous follow up. It is only increasing mental stress for me with no confidence on such sites.

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Reviewer Name: Jayu Patel

Review Submission Date: 2022-09-17

Review Title: Fraud Beware of Travolook
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Review Description: Fraud Beware of TravolookFraud Beware of Travolook - I booked ticket from Bangalore to Ahmedabad and travolook canceled my flight than after cancelling my flight still haven't received back my money.

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Reviewer Name: Shagun Bandi

Review Submission Date: 2022-09-14

Review Title: No refund in 60 days. Scammers.
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Review Description: I tried booking my flight on 14th July. They could not process the flight and said I’ll receive a refund. I still haven’t received the refund for the same. I had been more than 2 months now. Not recommended.

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Reviewer Name: rishabh chaurasia

Review Submission Date: 2022-08-30

Review Title: They are fraud they show the least…
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Review Description: They are fraud they show the least price of the ticket to woo a customer and then cancel it with reasons that are absurd in my case the prices have changed. It’s been 50+ days and I haven’t received my refund.

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Reviewer Name: Ramu Vanguri

Review Submission Date: 2022-08-23

Review Title: Fraud Beware of Travolook
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Review Description: Fraud Beware of Travolook - I booked ticket from Hyderabad to Kolkata Ref - 242591479They deducted 8800 rupees and immediately it's canceled by travolook and saying that you will get refund by 7 to 10 working days. Beware of them. They are cheaters. I have already file consumer complaint against this.

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Reviewer Name: Gaurav

Review Submission Date: 2022-08-23

Review Title: please don't book your ticket from travelolook it cheated people and don't book ticket and keep your money and won't refund your amount they give you excuse every 2 days. We try from last two month ev
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Review Description: Fraud website