Traxnyc Reviews

Voted Good (4/5)

54 Votes

20 Reviews

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In the Jeweler category

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80% users rated Excellent
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J Justin Leblanc
41 days ago

Unparalleled Service and Price for Exquisite Jewelry

As a satisfied customer of traxnyc.com, I cannot rave enough about the exceptional service and incredible prices provided by Kenneth and the traxnyc team. Ken's dedication and passion for his craft were evident as he tirelessly worked to secure not just one, but three stunning Miami Cubans for me, each tailored to my preferences and budget. What truly sets Ken apart is his unwavering commitment to customer satisfaction. He went above and beyond, even working after hours to ensure that I received the best possible deals without compromising on quality. His efforts to negotiate the lowest prices showcased his professionalism and genuine care for his clients. I wholeheartedly echo the sentiment of recommending traxnyc to anyone in search of exquisite jewelry at unbeatable prices. If you're looking for a seamless shopping experience and unparalleled value, do not hesitate to reach out to Ken for the ultimate jewelry-buying journey. Thank you, traxnyc, for making my dream pieces a reality!
H Harry B
53 days ago

A Gem of Customer Care: Why I Highly Recommend traxnyc.com

Embarking on my journey to find the perfect piece of jewelry, I stumbled upon traxnyc.com, and what a fortunate encounter it was! Their customer service is nothing short of exceptional. Not only did they patiently address all my inquiries over the phone, but they also exceeded my expectations by presenting me with a plethora of options to ensure I found the jewelry that resonated with me the most. The genuine care and attention to detail exhibited by traxnyc.com's team left an indelible impression on me. Their dedication to providing personalized assistance truly sets them apart in the realm of online jewelry shopping. I felt valued as a customer, and their willingness to go the extra mile did not go unnoticed. I wholeheartedly endorse traxnyc.com to anyone in search of high-quality jewelry coupled with unparalleled customer service. Trust me, you won't be disappointed!
A Amy Guan
53 days ago

Exquisite Craftsmanship and Endless Delight: My TraxNYC Experience

Overflowing with joy, I couldn't resist sharing my glowing review for TraxNYC. The moment I received my exquisite eternity band and custom name ring bearing my children's names, my heart skipped a beat. The craftsmanship is nothing short of perfection, with intricate details that speak volumes about the dedicated artisans behind each piece. From the very first interaction to the final delivery, TraxNYC's exceptional customer service shone brightly, guiding me through the selection process with unparalleled expertise and care. Each time I wear my jewelry, a sense of pride and love envelops me, knowing that these pieces are not just accessories, but cherished symbols of my most precious treasures in life. TraxNYC has undoubtedly become my go-to jeweler, a beacon of trust and quality in the vast sea of options. To them, I extend my heartfelt appreciation for creating not just jewelry, but memories that will last a lifetime. Thank you for being my forever jewelers, TraxNYC.
M Mauricia
53 days ago

A Beautiful Sparkle: A Customer’s Love Story with traxnyc.com!

When I stumbled upon traxnyc.com, little did I know that I was about to embark on a love affair with jewelry like never before. The moment I received my studs, my heart skipped a beat - they were not just earrings, but a reflection of elegance and quality that surpassed my expectations. My experience with traxnyc.com has been nothing short of excellent. The craftsmanship, the attention to detail, and the overall experience left me beyond happy. Every glance in the mirror is now adorned with a beautiful sparkle that brings a smile to my face. The studs I purchased have become more than just accessories; they are now a part of me, reflecting my style and personality in the most stunning way. traxnyc.com has truly won me over with their exceptional quality and impeccable service. I couldn't be happier with my purchase, and I find myself falling in love with my studs each time I wear them. Thank you, traxnyc.com, for adding such a special touch to my jewelry collection and making me feel truly glamorous!
A Ayana Kenzhebayeva
53 days ago

Joyful Memories Created at TraxNYC – Durable Pieces and Exceptional Service!

Every time I wear the three stunning rings and two eye-catching chains I purchased from TraxNYC, I am reminded of the exceptional quality and lasting beauty of their jewelry. It has been two wonderful years since I brought these pieces into my collection, and they still look brand new! What truly sets TraxNYC apart is not only the durability of their products but also their top-notch customer service. The team at TraxNYC goes above and beyond to assist you, making the entire shopping experience seamless and enjoyable. Thank you, TraxNYC, for not only providing me with exquisite jewelry but also for creating lasting memories with your impeccable craftsmanship and excellent service!
A Aigul Kushekbayeva
53 days ago

Transformed by TRAXNYC: A Golden Revelation

Embarking on a quest for the perfect gold chain, I stumbled upon TRAXNYC, and boy, am I glad I did! From the moment I laid eyes on the exquisite craftsmanship of the chain, I knew I had found something special. The weight and quality surpassed all my expectations, leaving me feeling like royalty whenever I wear it. What truly set TRAXNYC apart, though, was their outstanding customer service. The team was not only knowledgeable but went above and beyond to ensure every step of my purchase was seamless. TRAXNYC is not just a jewelry store; it’s an experience – one I wholeheartedly recommend to anyone seeking top-notch gold jewelry.
M melisa k
53 days ago

In Love with Trax NYC: A Two-Year Journey of Quality and Loyalty

Diving into the world of jewelry, I stumbled upon TraxNYC two years ago, and I have never looked back since. Recently, I indulged in a stunning diamond half angel wing pendant and necklace, a true masterpiece that exudes elegance and charm in every detail. The exceptional quality of their craftsmanship never fails to mesmerize me, reaffirming my trust in their brand with each purchase. What sets Trax NYC apart is not just their exquisite pieces but also their unparalleled service. The seamless shopping experience, coupled with prompt assistance and attention to detail, leaves a lasting impression every single time. With each interaction, they go above and beyond to ensure not just satisfaction but delight for their customers. Trax NYC has effortlessly become my ultimate destination for all things jewelry. Their commitment to excellence, combined with a passion for creating timeless pieces, sets them apart in the industry. As I reflect on my journey with them, I am filled with gratitude for the joy they have brought into my life through their artistry and dedication. Thank you, Trax NYC, for being a beacon of quality and reliability in the world of jewelry. Here's to many more years of cherished purchases and memorable experiences with your exceptional team.
S Samaya Patwary
53 days ago

A Lifetime of Trust and Quality with Trax: A Customer’s Testimonial

As a loyal customer of Trax, I cannot express enough how exceptional my shopping experience has been. Maks and the team at Traxnyc.com go above and beyond to provide not just jewelry, but a promise of reliability and trustworthiness. Each transaction feels personal and is handled with care, ensuring that every purchase is a lasting investment. It's evident that Trax doesn't just aim for one-time sales; they strive to build relationships that last a lifetime. Whether shopping in person or browsing their website, the quality and service remain unmatched. I wholeheartedly recommend Trax to anyone looking for a jewelry shopping experience that embodies integrity and excellence.
W Ахмаджон Каримов
53 days ago

Unmatched Elegance: A Harmonious Symphony of Craftsmanship and Speed at Traxnyc

Embarking on my journey with Traxnyc was nothing short of enchanting. Every detail, meticulously crafted, resonated with unparalleled elegance. The piece I received surpassed all my expectations, radiating a timeless beauty that left me awe-inspired. The seamless experience, from the swift shipping to the exquisite craftsmanship, showcased a level of dedication that truly sets Traxnyc apart. With absolute certainty, I have found a gem in Traxnyc, and I eagerly anticipate future engagements with this exceptional jeweler. Truly deserving of not just five stars, but an entire galaxy of acclaim!
C customer
53 days ago

Exceedingly Swift Experience

Sharing my exceptional journey with traxnyc.com – a remarkable online jeweler! While browsing their exquisite collection, I stumbled upon the perfect chain. To my surprise, their live chat support was active even late at night. The representative was incredibly helpful, guiding me through the purchase process seamlessly. Impressed by their swift assistance, I finalized my order without any hesitation. Within just a few days, the package arrived at my doorstep, surpassing all my expectations. The speed of their delivery was truly remarkable – a testament to their commitment to customer satisfaction. The quality of the chain exceeded my expectations, gleaming and pristine. I am immensely satisfied with the exceptional service provided by traxnyc.com. It's rare to find such efficiency and reliability in online shopping these days. This experience has definitely earned my loyalty, and I will not hesitate to return for future purchases.
Y Yash Maheshwari
53 days ago

From Dazzling Diamonds to Luxurious Gold Chains: A Review of TraxNYC’s Exceptional Quality

As a lover of all things sparkly and stylish, I can confidently say that my experience with traxnyc.com has been nothing short of extraordinary. The moment I stumbled upon their website, I was enamored by the breathtaking jewelry collection they offered. Every piece exuded a sense of opulence and sophistication that instantly caught my eye. The craftsmanship was top-notch, with each diamond ring and gold chain meticulously designed to perfection. The attention to detail was truly remarkable, making every piece a work of art in its own right. What truly set TraxNYC apart, however, was their exceptional customer service. The staff members went above and beyond to ensure that my shopping experience was seamless and enjoyable. Their knowledge and expertise helped me navigate through the vast array of options, guiding me towards the perfect piece that suited my style and preferences. Overall, I can confidently say that TraxNYC has set the bar high when it comes to quality jewelry and exceptional service. If you're looking for a touch of luxury and elegance in your accessories, look no further than TraxNYC. Trust me, you won't be disappointed.
A Ankur Agarwal
53 days ago

Unforgettable Memories Created at TraxNyc: A Gem Amongst Jewelers

Stepping into TraxNyc was like finding a hidden treasure trove of exquisite jewels and exceptional service. The moment I entered, I was greeted warmly, and the staff's knowledge and passion for their craft shone through. Their guidance and attention to detail made my shopping experience not just enjoyable, but truly memorable. What truly sets TraxNyc apart is their commitment to fair pricing; I never once felt like I was being taken advantage of. Their transparency and honesty in every transaction left me feeling valued and respected as a customer. I walked away with a stunning piece that not only dazzles the eye but also holds a special place in my heart, thanks to the exceptional service and care I received at TraxNyc. I wholeheartedly recommend this hidden gem to anyone in search of not just jewelry, but a personalized and meaningful experience.
Q Q T
53 days ago

Unforgettable Memories Crafted by traxnyc.com’s Incredible Team

Having recently experienced the exceptional service and beautiful pieces at traxnyc.com, I cannot help but praise the remarkable staff who made my visit truly unforgettable. From the moment I stepped in, I was greeted with warmth and enthusiasm, setting the tone for a delightful shopping journey. Every member of the team exuded a genuine passion for their craft, guiding me through their stunning collection with insightful recommendations tailored to my preferences. Their attention to detail and dedication to customer satisfaction truly set them apart. I left the store not only with a stunning piece of jewelry but also with a deep appreciation for the personalized experience I received. I wholeheartedly recommend traxnyc.com to all seeking not just jewelry, but a memorable and enjoyable shopping experience. Kudos to the amazing team for their unparalleled service and warm hospitality!
P Pedro Figueroa
53 days ago

A Gem of a Find: Unbelievable Jewelry Selection and Exceptional Service!

As someone who appreciates the finer things in life, I am always on the lookout for exquisite pieces of jewelry that make a statement. My search led me to traxnyc.com, and let me tell you, it was like finding a hidden treasure trove! Their collection of gold and diamonds is truly unparalleled, showcasing the most stunning pieces I have ever seen. But what truly sets traxnyc.com apart is their exceptional service. From the moment I started browsing their website to the prompt delivery of my purchase, every step of the process was smooth and seamless. Their attention to detail and commitment to customer satisfaction are truly commendable. If you're in the market for high-quality jewelry that exudes luxury and elegance, look no further than traxnyc.com. Trust me, you won't be disappointed!
S Symbat Zhumabek
53 days ago

Unforgettable Sparkle – A Testimonial of Traxnyc’s Stud Earrings

When I stumbled upon traxnyc.com in search of the perfect pair of stud earrings, little did I know that I was about to discover a treasure trove of elegance and craftsmanship. The studs I found were not just a piece of jewelry; they were a reflection of exquisite artistry and attention to detail. From the moment I slipped them on, I was captivated by their beauty. The flawless sparkle, the impeccable design, every facet seemed to whisper stories of timeless elegance. With every glance in the mirror, these studs reminded me of the sheer joy that comes from owning something truly exceptional. My experience with traxnyc.com was nothing short of excellent. The ease of browsing through their collection, the seamless ordering process, and the prompt delivery all added to the overall delight of my purchase. I could feel the care and dedication that went into creating these earrings, and it made me appreciate them even more. To anyone in search of that perfect pair of earrings that not only dazzle but also hold a special place in your heart, I wholeheartedly recommend traxnyc.com. Their studs are not just accessories; they are companions that will accompany you on life's most precious moments, reflecting your inner radiance for years to come. Thank you, traxnyc, for this unforgettable sparkle in my collection.

Introduction

TraxNYC is a leading online jewelry retailer specializing in high-quality custom-designed pieces. With a wide selection of diamond jewelry, engagement rings, watches, and hip hop jewelry, TraxNYC has become a go-to destination for individuals seeking unique and luxurious pieces.

Pros and Cons

Pros:

  • Extensive selection of custom-designed jewelry
  • Competitive pricing
  • High-quality products
  • User-friendly website
  • Excellent customer service

Cons:

  • Limited physical store locations
  • Return policy could be more lenient

User Experience

TraxNYC provides a seamless user experience with its easy-to-navigate website. The search functionality allows customers to quickly find the desired item, and detailed product descriptions and high-resolution images ensure customers have a complete understanding of their purchase. Additionally, the website is mobile-responsive, ensuring a smooth experience for users on various devices.

Pricing and Value for Money

TraxNYC offers competitive prices for its products, ensuring customers receive great value for their money. While high-quality diamonds and precious metals contribute to the pricing, the craftsmanship and customization options justify the investment. Customers can also find occasional promotions and discounts, making the prices even more attractive.

Customer Service

TraxNYC prides itself on its exceptional customer service. Their team is knowledgeable, helpful, and responsive, ensuring that customers' inquiries and concerns are addressed promptly. Whether customers need assistance with selecting the perfect piece or require support with post-purchase services, TraxNYC's customer service team is readily available and dedicated to ensuring a positive experience.

Product Quality and Selection

TraxNYC is renowned for its high-quality jewelry and selection. Each piece undergoes rigorous quality control to ensure durability and craftsmanship. The extensive selection includes a wide variety of designs, styles, and customization options, allowing customers to find the perfect piece that suits their personal taste and style.

Website Usability

The TraxNYC website is designed with user-friendliness in mind. The intuitive interface and well-organized categories make it easy for customers to browse through the selections. The product pages provide detailed information, including specifications and videos, giving customers a comprehensive understanding of each item. The website also features a secure checkout process, ensuring customers can shop with peace of mind.

Returns and Exchanges

TraxNYC offers a reasonable return policy for unworn and unaltered items within 30 days of purchase. However, customers should note that some custom-made or personalized pieces may be subject to additional restrictions. It is advisable to carefully review the return policy for specific details before making a purchase.

Promotions and Discounts

TraxNYC occasionally offers promotions and discounts, allowing customers to save on their purchases. These discounts may be applied during checkout or may require entering a unique code. Customers can keep an eye on TraxNYC's website or subscribe to their newsletter to stay informed about the latest deals and promotions.

Reputation

TraxNYC has built a strong reputation in the jewelry industry for its quality, craftsmanship, and unique designs. With numerous positive customer reviews and testimonials, TraxNYC has established itself as a trustworthy and reputable online jeweler.

Payment Options

TraxNYC offers various payment options to accommodate customers' preferences. Customers can choose to pay via major credit cards like Visa, Mastercard, and American Express. Additionally, TraxNYC also accepts PayPal, allowing for a secure and convenient payment method.

Loyalty Programs

TraxNYC does not currently offer a dedicated loyalty program. However, they occasionally provide exclusive offers and rewards to their loyal customers through newsletters and special promotions.

Customer Reviews

TraxNYC has received overwhelmingly positive customer reviews. Customers praise the quality of the jewelry, excellent customer service, and the ability to customize their desired pieces to perfection. The positive reviews reflect the satisfaction of customers and validate the overall credibility of TraxNYC.

Community Involvement

TraxNYC actively engages with the community through various initiatives and sponsorships. They support charitable organizations and events, showing their commitment to giving back and making a positive impact.

Shipping and Costs

TraxNYC provides reliable and secure shipping for their products. Shipping costs vary depending on the item's value, weight, and destination. Customers can choose from various shipping options to meet their needs and budget. TraxNYC ensures that each item is carefully packaged and fully insured during transit to guarantee safe and timely delivery.

  • Introduction
  • Pros and Cons
  • User Experience
  • Pricing and Value for Money
  • Customer Service
  • Product Quality and Selection
  • Website Usability
  • Returns and Exchanges
  • Promotions and Discounts
  • Reputation
  • Payment Options
  • Loyalty Programs
  • Customer Reviews
  • Community Involvement
  • Shipping and Costs