Users Voice for Trayvax

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
Pie Chart Review Representation for Trayvax
Trayvax Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 02 Aug 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2.2 5 5 5 5
Jan 2023 5 5 4.2 3.3 5 4.9
Feb 2023 5 1.3 5 5 1.8 3
Mar 2023 5 1.2 5 5 5 5
Line Chart for Rating of peer stores

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Detailed Trayvax Review by

Introduction

Trayvax.com is a popular website that offers a wide range of high-quality wallets, bags, and other accessories for men and women. The website is known for its durability, practicality, and unique designs. Trayvax is a family-owned business that was established in 2013, and since then, has gained a reputation for providing value for money and excellent customer service.

Pros and Cons

Pros: - Trayvax.com offers a wide range of wallets, bags, and accessories that are designed to last a lifetime. - The website offers free shipping on all orders and a 65-day return policy. - Trayvax is committed to using sustainable and eco-friendly materials. - The company offers a lifetime warranty on all its products. - The company has excellent customer service and strives to ensure customer satisfaction. Cons: - Some products on the website may be a bit pricey compared to other brands. - The website does not offer international shipping. - The product selection may be limited for some customers.

User Experience

The Trayvax website is easy to navigate, and the products are well-organized. The images and descriptions are clear and informative, making it easy for customers to make informed decisions. The checkout process is straightforward, and the website offers safe and secure payment options.

Pricing and Value for Money

Trayvax products are priced reasonably considering their quality and durability. While some products may be more expensive than others, the overall value for money is excellent. Additionally, the website offers free shipping on all orders, and the company provides a lifetime warranty and a 65-day return policy.

Alternatives

Some of the alternatives to trayvax.com include: - Tumi - GoRuck - Topo Designs - Filson - Bellroy

Customer Service

Trayvax has excellent customer service, and the company strives to ensure customer satisfaction. The website offers a comprehensive FAQ section, and customers can contact support via email, phone, or live chat. The company also provides a 65-day return policy and a lifetime warranty on all its products.

Product Quality and Selection

Trayvax offers a wide selection of high-quality products that are made to last. The company uses top-of-the-line materials, such as aerospace-grade aluminum, stainless steel, and top-grain leather. The product selection includes wallets, bags, keychains, and other accessories.

Website Usability

The trayvax.com website is well-designed, easy to navigate, and visually appealing. The website offers a comprehensive search feature that allows customers to find products easily. The checkout process is straightforward, and the website offers safe and secure payment options.

Returns and Exchanges

Trayvax offers a 65-day return policy, and customers can return products for any reason within that time frame. The company provides a return shipping label, and the refund is issued promptly once the product is received. The company also offers exchanges for defective products.

Promotions and Discounts

Trayvax occasionally offers promotions and discounts. Customers can sign up for the company's newsletter to receive information about sales and promotions.

Reputation

Trayvax has an excellent reputation for providing high-quality, durable products and excellent customer service. The company has received many positive reviews from customers, and it is considered a trusted and reliable brand in the market.

Payment Options

The website offers safe and secure payment options, including credit card and PayPal.

Loyalty Programs

Trayvax does not currently offer a loyalty program.

Customer Reviews

Customers have been generally satisfied with Trayvax products and customer service. The website features many positive reviews from satisfied customers.

Community Involvement

Trayvax is committed to supporting the community and is involved in various charitable activities.

Shipping and Costs

Trayvax offers free shipping on all orders within the United States. The website does not currently offer international shipping.