Introduction
Trazy.com is a one-stop shop for all your travel needs in South Korea. The website offers a wide range of tour packages, activities, and tickets to attractions across the country. It was launched in 2015 and has since gained a reputation as a reliable provider of travel services.
Pros and Cons
Pros:
- Trazy offers a wide selection of tours, activities, and tickets to attractions in South Korea, covering major cities such as Seoul, Busan, and Jeju Island.
- The website is user-friendly and easy to navigate, with clear descriptions of each activity and attraction.
- Trazy's customer support team is knowledgeable and responsive, providing assistance in English, Korean, Chinese, and Japanese.
- The website regularly offers promotions and discounts.
Cons:
- The prices of some tours and activities may be higher than those of other tour operators.
- Trazy does not offer refunds for cancellations made less than 72 hours before the scheduled activity or tour.
User Experience
The website is well-designed and easy to navigate. Users can search for activities by destination, category, or date. Each activity page includes a detailed description, photos, and reviews from other users.
Pricing and Value for Money
Trazy's prices may be higher than those of other tour operators, but they often include additional services such as transportation, meals, or entrance fees. The website also offers discounts and promotions on a regular basis, making their tours and activities more affordable.
Alternatives
There are several other tour operators in South Korea, such as Klook, KKday, and Trazy's competitor, Tiptop Korea. However, Trazy distinguishes itself by its wide selection of activities and destinations, and its bilingual customer support team.
Customer Service
Trazy's customer support team is knowledgeable and responsive, providing assistance in English, Korean, Chinese, and Japanese. They can be reached via live chat, email, or phone, and are available 24/7.
Product Quality and Selection
Trazy offers a wide selection of tours, activities, and tickets to attractions across South Korea. Their products are well-curated and of high quality, ensuring a memorable travel experience.
Website Usability
The website is well-designed and easy to navigate, with clear descriptions of each activity and attraction. Users can search for activities by destination, category, or date, and filter by price range, duration, or popularity.
Returns and Exchanges
Trazy does not offer refunds for cancellations made less than 72 hours before the scheduled activity or tour. However, they do allow changes to the date or time of the activity up to 72 hours before the scheduled start.
Promotions and Discounts
Trazy regularly offers promotions and discounts on their tours and activities. Users can sign up for the newsletter or follow their social media channels to stay updated on the latest deals.
Reputation
Trazy has gained a reputation as a reliable provider of travel services in South Korea. They have received positive reviews on TripAdvisor and other travel websites, with users praising their selection of activities and excellent customer service.
Payment Options
Trazy accepts payments via credit card (Visa, Mastercard, Amex), PayPal, Alipay, and WeChat Pay.
Loyalty Programs
Trazy does not currently offer a loyalty program, but they do have a referral program where users can earn credits by referring friends.
Customer Reviews
Trazy has received positive reviews from customers, with many praising their selection of activities and excellent customer service. However, some users have complained about the prices, which may be higher than those of other tour operators.
Community Involvement
Trazy does not have any specific community involvement initiatives, but they do support local businesses and promote sustainable tourism.
Shipping and Costs
As Trazy offers electronic tickets, there is no shipping cost associated with their products. The prices listed on the website include all applicable taxes and fees.
