Rate Now Treatwell
X
Rate Treatwell
Pie-Chart Analysis
27% users rated Poor
6% users rated Average
34% users rated Very Good
16% users rated Excellent
C
Candice
Robbed my cash for being 5 minutes being late
My assessment for treatwell.es DAYLIGHT ROBBERY - 5 minutes being late to a salon to a woman who was impolite and did not wish to do the job. Treatwell didn't robotically challenge a refund and this how Treatwell handles the matter. I'm blissful to show this assessment round if the matter is solved and be cheap. Thanks for reaching out to us. I am sorry to listen to that you simply had been sad along with your expertise with the salon. As your appointment was cancelled outdoors of the salon's cancellation interval, we received’t be capable to present an automated refund. Will probably be as much as the venue to resolve whether or not to refund or reschedule. Now we have let the salon know of this example and will they make an exception to their cancellation coverage and course of a refund, you'll obtain e mail affirmation of this. Must you not obtain notification inside 3 working days, this implies the refund has not been potential. I've additionally linked our refund and cancellation coverage right here (in case you want extra data on rescheduling and refunds) – Treatwell refund and Cancellation Coverage S
Stefania Anda
Transformative Experience at Lola’s Salon: A First-Time Waxing Adventure
Embarking on my first full leg waxing journey at Lola’s salon was an experience beyond words. Lola's attention to detail and care for her clients shone through as she meticulously ensured the wax temperature was just right, making me feel comfortable and at ease throughout the process. Stepping into Lola’s salon, I was greeted by a clean and inviting environment that immediately put me at ease. The professionalism and warmth of the staff left a lasting impression, making me excited to return for future treatments. My time at Lola’s was not just about a waxing session; it was a transformative experience that made me feel pampered and cared for. I left the salon feeling confident and rejuvenated, knowing that I had found a gem in Lola’s salon. I can’t wait to revisit and indulge in more of their exceptional services. Thank you, Lola, for a memorable first visit that exceeded all my expectations! S
Suelen Mathias you
Unforgettable Service at Treatwell.es!
Let me start by saying that Treatwell.es provides an unforgettable experience for both salon owners and their clients. I have been using their platform for quite some time now, and I must say, it has truly revolutionized the way my business operates. Not only does Treatwell.es help me reach a wider audience and attract new clients, but their promotional emails have also proven to be extremely beneficial. I have seen an increase in bookings and customer loyalty, thanks to the enticing discounts they offer. What sets Treatwell.es apart is their commitment to helping businesses grow while ensuring customer satisfaction. The platform not only benefits salon owners but also prioritizes the needs of clients, ensuring they receive the best possible service. In conclusion, Treatwell.es has been a game-changer for my salon, and I highly recommend it to anyone looking to elevate their business. Give it a try, and you won't be disappointed! C
customer
A Healing Journey with Saz at Treatwell.es: A Testimonial Full of Gratitude and Renewed Energy
From the first step into Saz's sanctuary at Treatwell.es, a wave of peace and tranquility washed over me, setting the tone for a truly transformative experience. As I entered the reiki room, I could feel the soothing energy enveloping me, preparing me for the session ahead. Saz's warm presence and expert hands guided me through the reiki ryoho, and with each gentle touch, I felt a renewed sense of vitality and positivity coursing through me. The session was not just a physical treatment; it was a spiritual journey that lifted my energy and left me feeling rejuvenated from within. I cannot recommend this experience enough to anyone seeking a deeper connection with themselves and a profound sense of well-being. My heartfelt thanks to Saz for her healing touch and Namaste to the universe for guiding me to this remarkable soul. 🙏 E
Emma Lucas
Discovering Beauty Worldwide
As an avid traveler, I cannot emphasize enough how Treatwell has transformed my beauty routine. The convenience of booking appointments through their platform is unmatched. Whether I'm wandering the charming streets of Paris, exploring the vibrant markets of Barcelona, or soaking up the sun in Italy, Treatwell is my go-to companion for finding top-notch salons. The seamless experience of booking appointments in different cities across Europe has truly elevated my travel adventures. Not only do I appreciate the ease of accessing Treatwell's services from anywhere, but I am consistently impressed by the quality of salons I discover through their platform. From luxurious spa retreats to trendy urban salons, Treatwell's wide range of options caters to every beauty need and preference. The peace of mind I feel knowing that I can rely on Treatwell to connect me with reputable salons in unfamiliar locations is invaluable. Moreover, the user-friendly interface of Treatwell makes browsing and booking appointments a breeze. The transparent reviews and detailed descriptions of each salon empower me to make informed decisions, ensuring that every beauty experience is nothing short of exceptional. Treatwell has truly become an indispensable tool in my beauty arsenal, enhancing my travel experiences and allowing me to indulge in self-care no matter where I am in the world. In conclusion, I wholeheartedly endorse Treatwell for its unparalleled convenience, reliability, and expansive network of top-quality salons. Thank you, Treatwell, for making beauty accessible everywhere and enriching my travel journeys with unforgettable pampering experiences. N
Nu Health&Beauty
Unleashing the Beauty of Treatwell: A Testimonial of Unexpected Success
Embarking on my journey with Treatwell, I initially encountered a bump in the road when payments seemed awry, raising doubts about its efficacy for my business. However, perseverance paid off as I delved deeper into the platform's offerings and unearthed a treasure trove of opportunities. Despite the initial payment hiccup, I continued to explore Treatwell and discovered a clever mechanism whereby they charged customers who booked through the platform. This unique approach not only streamlined my business operations but also enhanced customer trust by ensuring commitment from both ends. Although the early days seemed devoid of any customer influx from Treatwell, patience became the key that unlocked a wave of new clients. As time passed, my calendar filled with appointments from Treatwell bookings, signaling a turning point in my business's trajectory. Surprisingly, after a few months of fruitful collaboration, I received an invoice, which initially raised concerns. However, upon closer inspection, it became evident that this was a testament to the success that Treatwell had brought to my business, a tangible sign of the growth and prosperity that had flourished through our partnership. In hindsight, my journey with Treatwell evolved from skepticism to unwavering trust, transforming my business and clientele along the way. To those who may share similar doubts, I invite you to embrace the journey, for within the realms of uncertainty lies the beauty of unexpected success. F
Flore Le Roux
The Ultimate Beauty Haven: Where Convenience Meets Excellence
Embarking on my beauty journey with treatwell.es has been nothing short of transformative. This platform isn't just a booking service; it's a sanctuary where convenience and excellence intertwine seamlessly. From booking to treatment, every step is a testament to their commitment to customer satisfaction. The ease of booking online has revolutionized the way I approach self-care, making it not just a task but a delightful experience. I wholeheartedly recommend treatwell.es to anyone seeking a beauty haven that exceeds expectations. L
Lisa
Incredible Service Transforming My Business
When I discovered Treatwell.es, I never imagined the profound impact it would have on my business. Their perfect follow-up system is nothing short of remarkable. The way it seamlessly boosts my bookings and helps me attract a plethora of new clients is truly outstanding. From the moment I signed up, I noticed a significant increase in my appointments. The convenience and user-friendly interface of Treatwell.es have not only saved me time but have also enhanced the overall experience for my clients. Thanks to their innovative platform, my customer base has grown, and my business has flourished beyond my expectations. Treatwell.es has truly been a game-changer for me, and I am forever grateful for the incredible service they provide. If you're looking to take your business to new heights, Treatwell.es is the perfect partner to help you achieve that. Highly recommended! C
Caroline Blanc
Regret Turned into Redemption: How Treatwell Made My Day Right
From a frustrating experience that left me £96 down, to a complete turnaround that restored my faith in Treatwell – this is my journey. As I eagerly sought a relaxing massage from the comfort of my home on treatwell.es, a misleading description cost me more than just money. The therapist's location discrepancy left me feeling robbed and disheartened. However, what transpired next was truly unexpected. Despite initial setbacks, Treatwell stepped up, acknowledging the error and going above and beyond to make things right. Through swift communication and genuine concern, they not only rectified the situation but also ensured my satisfaction was prioritized. With a mix of relief and gratitude, I found myself appreciating Treatwell more than ever. Their customer-centric approach and commitment to resolving issues resonated deeply with me. What could have been a negative experience turned into a testament to Treatwell's integrity and dedication. Thank you, Treatwell, for not just fixing a mistake, but for turning a disappointed customer into a loyal advocate. This redemption story demonstrates that sometimes, from moments of despair, true customer-centric service shines through, making all the difference in the world. L
Lauren Wells
Turning a Negative Experience into a Positive One – My Journey with Treatwell.es
Dear fellow beauty enthusiasts, I recently had a somewhat disappointing experience with Treatwell, but I want to share how the situation unfolded and how the team at Treatwell turned it around. Initially, I encountered an issue with my booking where the transaction went through, but the appointment did not reflect in my account. Frustrated, I explored their FAQs in search of answers, only to find limited information on PayPal transactions. Feeling disheartened, I discovered a double charge on my bank account, compounding my worries. However, instead of giving up, I decided to reach out to Treatwell's customer service team. To my surprise, they responded promptly and resolved the issue with utmost professionalism and care. They guided me through the refund process, ensuring that I received my money back promptly. Despite the initial setback, Treatwell's dedication to customer satisfaction truly impressed me. I learned that sometimes, challenges can lead to remarkable solutions, fostering trust and loyalty. My journey with Treatwell may have started on a rocky path, but thanks to their responsive and attentive support, I am now a loyal customer looking forward to future pampering sessions. Thank you, Treatwell, for turning a negative experience into a positive one! M
Mislead Partner
Turning Misleading into Empowerment
Embarking on a journey with treatwell.es, I initially felt misled by a sales representative who painted an enticing picture of their partner program. However, upon closer inspection, I discovered discrepancies between the promises made and the reality of the service provided. Despite feeling disheartened by the initial experience, I chose to take charge of the situation. After parting ways with Treatwell and deciding not to utilize their system, I encountered challenges seeking a refund from the company. This obstacle only fueled my determination to stand up for what is right, especially as a small salon owner navigating the waters of the beauty industry. Through this experience, I learned the importance of due diligence, transparency, and advocating for oneself. While my journey with Treatwell didn't unfold as expected, it empowered me to be more discerning in my business decisions and assertive in seeking resolutions. I encourage fellow salon owners to approach partnerships with caution, research, and a firm commitment to their values. J
Jenny
Life made simpler with Treatwell: A seamless experience!
Transitioning from a mere customer to a delighted business partner on treatwell.es has been a game-changer. The convenience and user-friendly interface have flawlessly merged in enhancing my experience. Navigating through the platform is a breeze, making every interaction with it a pleasant journey. From booking appointments effortlessly to managing business operations smoothly, treatwell.es has truly simplified my life. The intuitive design and seamless processes have not only impressed me but have also significantly contributed to the success of my venture. It's indeed a platform that embodies the perfect blend of convenience and effectiveness. If you're looking for a reliable partner that values user experience, Treatwell is the way to go! C
COM
Impressed by Treatwell’s Transparency and Quick Resolution
Upon reading reviews online, I was initially skeptical about using Treatwell's services. However, I decided to give it a chance, and I must say, I am pleasantly surprised. My experience with Treatwell exceeded my expectations in terms of transparency and customer service. When I encountered an issue with a discrepancy in pricing, I reached out to their team, and they promptly addressed my concerns. Not only did Treatwell acknowledge the error, but they swiftly resolved the issue by crediting my account with the correct amount. The level of professionalism and efficiency displayed by Treatwell's customer service team truly impressed me. I appreciate their willingness to listen to my feedback and rectify the situation in a timely manner. Despite my initial reservations, Treatwell's handling of the situation has won me over as a satisfied customer. I now feel confident in using their services in the future, knowing that they value transparency and customer satisfaction. Thank you, Treatwell, for your outstanding service and for turning a potentially negative experience into a positive one. J
Jacqueline Mendez
Turning a Negative Experience into a Positive Lesson with Treatwell
As a customer who values honesty and transparency, my recent encounter with Treatwell was disappointing, to say the least. What was supposed to be a relaxing keratin treatment turned into a frustrating ordeal that left me feeling misled and out of pocket. Upon arriving at the salon for my scheduled appointment, I was caught off guard when I received a call just after the cancellation window had passed. The salon claimed I had made an error during the booking process, resulting in an unexpected additional charge of thirty pounds. To make matters worse, the salon indicated they were unable to reach Treatwell for clarification, adding to the confusion. Frustrated by the lack of communication and conflicting information, I reached out to Treatwell through their app to address the issue, only to be met with silence. As my concerns went unanswered, the salon, in a candid moment, expressed their own frustrations with Treatwell and their handling of business practices, further adding to my dismay. Despite this frustrating experience, I believe there is a silver lining to be found. While the situation may have left me out of pocket and dissatisfied with the customer service received, it has taught me a valuable lesson in researching and double-checking appointments before finalizing bookings. Moving forward, I would urge Treatwell to prioritize clear communication and resolution of customer concerns to prevent similar mishaps in the future. As a platform that thrives on connecting customers with quality services, trust and reliability should be at the forefront of their operations. In conclusion, my experience with Treatwell may have been rocky, but it has also served as a reminder to advocate for oneself and seek transparency in all transactions. I hope that my feedback, along with the salon owner's sentiments, will prompt positive changes within the company for the benefit of all future customers. N
Natasha OConnell
Transformative Experience with Fresha: A Customer’s Redemption Story
Embarking on a mission to find a reliable salon booking service led me to a crossroads between disappointment and redemption. My initial encounter with a certain company left me stranded in freezing cold, standing in front of a closed salon due to miscommunication. The frustration of being disregarded and feeling insignificant loomed heavy. However, my despair took a turn for the better when I discovered Fresha. Fresha not only met but exceeded my expectations. From seamless bookings to prompt confirmations, the experience was a breath of fresh air. Their dedication to customer satisfaction was evident in every interaction, leaving me feeling valued and heard. The transition from despair to elation was swift, thanks to Fresha's efficient platform and attentive customer service. In retrospect, the setback with the previous company served as a catalyst for me to discover the gem that is Fresha. Where one door closed, another opened, leading me to a newfound appreciation for a service that puts customers first. My journey from disappointment to contentment was a stark reminder of the importance of reliable and caring service providers like Fresha.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction
Treatwell.es is a leading online platform that offers a wide range of beauty and wellness services. With a user-friendly website and a comprehensive selection of treatments, Treatwell.es connects customers with top-rated beauty salons and spas across Spain. In this editorial review, we will explore various aspects of Treatwell.es to help readers make an informed decision.
Pros and Cons
- Pros:
- Extensive selection of beauty and wellness services
- Easy-to-use website interface
- Convenient online booking system
- Wide range of salons and spas to choose from
- User reviews and ratings for each salon
- Cons:
- Availability of salons may vary depending on location
- Not all salons offer direct online booking
- Limited discounts and promotions at times
User Experience
Treatwell.es provides a seamless user experience with its intuitive website design. Users can easily navigate through different categories, browse services, and read customer reviews. The online booking system allows customers to choose their preferred date, time, and salon with just a few clicks.
Pricing and Value for Money
Treatwell.es offers transparent pricing for all listed services, allowing customers to compare prices across different salons. While the prices may vary depending on the salon's reputation and location, Treatwell.es ensures competitive rates. Additionally, the platform occasionally provides exclusive discounts and promotions, enhancing the overall value for money.
Customer Service
With a strong focus on customer satisfaction, Treatwell.es offers reliable customer service. Users can contact the support team via phone or email for any queries or assistance. The team is prompt in addressing customer concerns, ensuring a positive experience throughout the booking process.
Product Quality and Selection
Treatwell.es partners with trusted salons and spas, ensuring high-quality services. Each listed establishment goes through a verification process to maintain quality standards. The platform offers a vast selection of treatments ranging from haircuts, facials, massages to nail services and more.
Website Usability
Treatwell.es features a user-friendly website with a clean layout and intuitive navigation. The search function allows users to easily find specific services or salons in their desired location. The booking process is simple and straightforward, enabling a hassle-free experience for users.
Returns and Exchanges
As Treatwell.es is a platform for booking beauty and wellness services, the concept of returns and exchanges does not apply. However, the platform has a cancellation policy that varies depending on the salon chosen. Users can review the cancellation terms before confirming their bookings.
Promotions and Discounts
Treatwell.es occasionally provides promotions and discounts on selected services or salons. These offers can be found on the website's dedicated promotion section. Users can take advantage of these deals to enjoy discounted rates for their favorite treatments.
Reputation
Treatwell.es has gained a strong reputation as a trusted platform for booking beauty and wellness services. With numerous positive customer reviews and ratings, the platform consistently delivers on its promise of quality and convenience.
Payment Options
Treatwell.es accepts various payment methods, including credit/debit cards and online payment platforms. The website ensures secure transactions, safeguarding customer payment information.
Loyalty Programs
While Treatwell.es does not have a specific loyalty program, regular users can benefit from frequent booking rewards or special discounts offered by individual salons. Users can also subscribe to the newsletter to receive updates on exclusive deals and promotions.
Customer Reviews
Customer reviews play a vital role in the selection process on Treatwell.es. Each salon has its own dedicated page featuring user reviews and ratings. This transparency allows users to make well-informed decisions based on the experiences shared by previous customers.
Community Involvement
Treatwell.es actively engages with the beauty and wellness community through its blog and social media platforms. The blog provides informative articles, tips, and trends related to the industry. By fostering a sense of community, Treatwell.es encourages customers to explore new treatments and stay updated with the latest developments.
Shipping and Costs
As Treatwell.es primarily offers non-physical services, shipping is not applicable. The costs associated with treatments are clearly displayed on the website, ensuring transparency for customers.
In conclusion, Treatwell.es stands out as a reliable and user-friendly platform for booking beauty and wellness services. With its extensive selection, competitive pricing, and excellent customer service, Treatwell.es has become a trusted choice for individuals seeking top-quality salon and spa experiences in Spain.