Tredy-fashion Reviews

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20 Reviews

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5% users rated Poor
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5% users rated Very Good
35% users rated Excellent
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M Marion P
90 days ago

An Unpleasant Experience at Tredy Aachen – A Tale of Pushy Sales Tactics

After reading through a customer's experience at Tredy in Aachen, I feel compelled to share my own story from a recent visit. As I entered the store with my sister on a Friday morning, eager to browse the latest offerings, I was greeted by a saleswoman who immediately thrust sale items in my face. Politely declining her assistance and expressing my desire to explore on my own, I was taken aback by her persistence. Despite my clear indication that I preferred to shop independently, the saleswoman reappeared within seconds, this time with a random sweater in hand. Politely reiterating my wish to browse solo, her demeanor turned snarky and impudent. Having worked in the fashion industry as a salesperson myself for a decade, I was disheartened by this unprofessional behavior. The negative encounter with the overbearing and rude saleswoman left a lasting impression, leading me to conclude that I will not be returning to Tredy in Aachen. Customer service plays a crucial role in the retail experience, and unfortunately, this particular visit fell short of expectations. My hope is that Tredy takes steps to ensure all customers feel respected and valued during their shopping experience.
J JoDi
111 days ago

Heartfelt Recommendation: Ahrensfelde Store at Tredy-Fashion.de Is a Must-Visit!

I can't help but share my love for Tredy's Ahrensfelde store – it's truly a gem in my fashion journey! My wardrobe is practically a Tredy showcase, with 99% of my clothes coming from there. The Ahrensfelde location stands out as one of their top branches in my book! The prices are always right, and the diverse range of styles caters to all age groups beautifully. If you're looking for a shopping experience that offers quality, variety, and affordability, Tredy-Fashion.de's Ahrensfelde store is the place to be. It's not just a store; it's a destination where fashion dreams come true. Trust me, you won't be disappointed!
P Petra Meyer
123 days ago

An Unforgettable Customer Service Experience at Tredy-Fashion

I simply cannot contain my excitement while sharing my recent encounter with the impeccable customer service at tredy-fashion.de. Today, I had the pleasure of interacting with Frau Birkel, who went above and beyond to assist me. From the moment she answered the phone after just two rings, I was already amazed by the prompt and courteous response. My issue was regarding a missing item in my package, but for the Tredy customer service team, this was no obstacle. I was promptly guided through a simple form submission process. What truly stood out was the follow-up I received from their team. Not only is the missing item being swiftly dispatched to me, but I was also pleasantly surprised with a 10 Euro voucher as a gesture of goodwill. To the dedicated team at Tredy, I applaud your commitment to customer satisfaction. This level of service has not only restored my faith in online shopping but has elevated the entire shopping experience to a whole new level. Thank you for setting a benchmark in customer service excellence!
S S. B.
190 days ago

Unwavering Loyalty Lost: A Heartfelt Farewell to tredy

Reflecting on my experience with tredy-fashion.de, I am compelled to share my journey of loyalty and disappointment. Having made a substantial online purchase of 350€, I eagerly awaited my package, only to discover that DHL had left it unceremoniously in my garden shed while I was unexpectedly hospitalized. Upon my return home three weeks later, I carefully tried on the items and decided to keep products worth 200€, despite missing the return deadline by two weeks due to my hospitalization. Undertaking the belated return, I included a heartfelt letter explaining my circumstances and incurred a cost of 6.75€ for shipping. Sadly, the returned items were sent back to me with a blunt note stating, "too late - tough luck." This marked a stark departure from the understanding and compassion I had always associated with tredy. For years, both my daughters and I have relied on tredy for approximately 30% of our wardrobe essentials. However, the lack of flexibility and empathy displayed in this instance has led me to bid farewell to a brand that I once held in high regard. Customer service that prioritizes kindness and accommodation is paramount in fostering lasting relationships, and regrettably, tredy fell short on this fundamental aspect. As I turn the page and seek new avenues for my fashion needs, my heart is heavy with the loss of a once cherished shopping destination. Goodbye, tredy - may this parting serve as a reminder of the significance of treating customers with care and consideration.
U Ute Eckart Eckart
196 days ago

Unforgettable Shopping Experience at tredy-fashion.de

My recent visit to Bad Kreuznach led me to tredy-fashion.de, and I was thrilled to make a purchase two weeks ago, using a bonus voucher for previously bought items. Today, I returned to exchange a pair of ill-fitting pants and ended up purchasing two new pairs of pants and two stylish sweaters. However, the real twist came when the cashier informed me that my exchange bonus couldn't be applied due to system limitations. Despite the setback with the cashier's explanation of not being able to process my bonus, I couldn't help but question the competency at play. This incident left me pondering whether this was a case of an incapable staff member or a flaw in the store's procedures. Nonetheless, my overall experience was a mix of excitement from my purchases and a hint of disappointment from the bonus issue. In the end, tredy-fashion.de still managed to impress me with their trendy selection and great finds, leaving me eager to return for more shopping adventures.
T Tanja Weckbach
207 days ago

With Gratitude for Mrs. Rosi Corado at Tredy in Worms

Today, I had the pleasure of visiting Tredy in Worms at the Kaiser Passage, and it was an experience worth remembering. The highlight of my day was encountering the incredibly kind and helpful Mrs. Rosi Corado. Her dedication to customer service was truly remarkable. Mrs. Rosi went above and beyond to assist me in finding a specific pair of pants, tirelessly contacting various branches to locate them. Her patience and genuine care were evident throughout the entire interaction. It's rare to come across such exceptional service, and she truly made my day memorable. I would like to extend my sincerest gratitude to Mrs. Rosi Corado for her outstanding assistance. Tredy in Worms has truly set a high standard of customer service, and I cannot wait to visit again soon. Thank you for the perfect experience, deserving of a rating of 5 stars. Bis Bald!
K Katrin Hennicke
219 days ago

Embracing Style and Confidence at tredy-fashion.de

As a loyal customer of tredy-fashion.de for many years, I have found my fashion haven at their Neustadt an der Weinstrasse store. It was love at first sight with their trendy cuts, bold clothing, and the friendly saleswomen who always make my shopping experience a delight. Standing tall at 1.86m and formerly weighing 106kg, finding clothes that fit my frame used to be a challenge. However, thanks to Tredy, that struggle is a thing of the past. The personalized lengths of their pants, unique designs, and custom fits make me feel like each piece was made just for me. My personal favorites from their collection are the jeans with floral appliques, seasonal pieces that always catch my eye, and the innovative thigh-pocketed cargo pants that flatter my slender legs perfectly. From blouses to shirts and jackets, Tredy never fails to impress with their diverse selection. I've become known as "Mrs. Tredy" among my friends and family, proudly spreading the word about the brand's vibrant color palette, stylish accessories like scarves and belts, and the fantastic hand warmers that have become a winter essential for me. Tredy isn't just a store for me; it's a place where I found not just clothes but confidence and self-expression. Thank you, tredy-fashion.de, for making me feel like the best version of myself every time I shop with you.
H H.
267 days ago

Exquisite Italian Style Fashion – A Longstanding Love Affair

Embarking on a journey through the fashion realms of tredy-fashion.de has been a delightful experience filled with alluring Italian style pieces. As a devoted patron for years, I have found solace and joy in browsing through their exquisite collection, whether in-store or online. Recently, my fashion voyage led me to the charming town of Goslar, where I acquired two stunning pieces from the Tredy boutique. The sheer elegance and quality of the garments surpassed my expectations, reflecting the brand's impeccable taste and craftsmanship. Waiting eagerly, last week, my online order arrived like a cherished gift. The meticulously wrapped package exuded a sense of care and attention to detail, with a conscious effort to minimize plastic usage. Tredy's commitment to sustainability and customer satisfaction shone through every aspect of my shopping experience. Throughout my years of association, I have never encountered a reason for complaint, a testament to Tredy's consistency and dedication to excellence. As I continue to explore their captivating collections, I am confident that the allure of Italian fashion and Tredy's unwavering commitment to customer satisfaction will keep me a loyal aficionado for years to come.
T Tina
275 days ago

Exemplary Customer Service at Paderborn Branch

Sharing my exceptional experience with tredy-fashion.de's Paderborn branch. Despite a rough start, the staff turned my visit around. I encountered two employees whose enthusiasm overshadowed their sales skills, but their commitment to assisting me was undeniable. Initially taken aback by their unpolished approach, I soon realized their genuine desire to help. Their honesty in admitting their lack of expertise and their dedication to improving left a lasting impression. Ultimately, I left without making a purchase, yet their sincerity compelled me to order the blouse I loved online. Thank you for valuing customer feedback and striving for excellence in service.
S Sylvia Storch
279 days ago

From Casual Shopper to Disappointed Customer: My Honest Experience with tredy-fashion.de

Embracing tredy-fashion.de as my go-to online store has been a seamless journey – until it hit a rough patch with a recent purchase. The leinenhose I acquired seemed promising until its durability failed me just after a handful of wears. For a price tag of 46 Euros, the early wear and tear between the legs left me disheartened. Comparing this unfortunate acquisition to a trusty 10 Euro pair from Kik, which has endured two years with grace, was truly eye-opening. The lack of longevity coupled with the disappointing customer service experience – no hint of goodwill or discount offered – cast a shadow over my once-favorite shopping destination. Regrettably, the unmet expectations have left me contemplating the value of my future purchases. Amidst this disenchantment, the appeal of exploring alternative shopping avenues, akin to chinaware shopping, looms larger than ever. A sense of letdown lingers, painting a stark contrast to the initial contentment that used to accompany each visit to tredy-fashion.de.
E Ella
295 days ago

Unmatched Customer Service at Its Finest: A Testimonial for tredy-fashion.de

Navigating through online shopping can sometimes be like finding a needle in a haystack when it comes to sizing. My experience with tredy-fashion.de has been a rollercoaster ride of emotions, mainly due to the varying sizes that can leave one in a dilemma. However, what truly sets this brand apart is its unparalleled customer service. Despite the occasional need for returns due to sizing discrepancies, tredy-fashion.de has consistently gone above and beyond to ensure a seamless experience. Yes, the inconvenience of having to cover shipping and return costs may initially deter some, but the dedication of the customer service team in rectifying any issues is truly commendable. The transparency and willingness to address concerns promptly are what make tredy-fashion.de shine in the world of online shopping. The reassurance that comes with knowing that any hiccups along the way will be swiftly resolved is a rare gem in the e-commerce realm. While the initial hesitation may arise from the additional costs incurred for returns, the peace of mind that accompanies the excellent customer service easily outweighs any reservations. My trust in tredy-fashion.de has been solidified by their unwavering commitment to ensuring customer satisfaction. To anyone on the fence about trying out tredy-fashion.de, I can confidently say that their customer service sets them apart from the rest. Embrace the possibility of finding your perfect fit with the assurance that a dedicated team stands ready to assist you every step of the way.
P Peti
308 days ago

Unparalleled Customer Service Experience at tredy-fashion.de

I recently had the pleasure of shopping at tredy-fashion.de, and I must say that my experience was nothing short of exceptional. I ordered a blouse on a Saturday and paid with my credit card, eagerly anticipating its arrival. However, after 4 days passed without a confirmation email, not even in my spam folder, I reached out to their customer service team. To my surprise and delight, not only did they promptly address my concerns, but they also apologized for the oversight. They immediately processed a new order for the blouse and kindly informed me that in the event that the initial order had gone through, I could simply request a cancellation. Ultimately, I received two blouses, and although I was initially concerned about the return costs, tredy-fashion.de went above and beyond to provide a prepaid return label, ensuring that I didn't incur any additional expenses. This level of proactive and considerate customer service truly sets tredy-fashion.de apart. I was impressed by their commitment to resolving any issues swiftly and efficiently, making me feel valued as a customer. Thank you for turning what could have been a frustrating situation into a positive one. I will definitely be a returning customer and will recommend your store to all my friends and family.
M Münch
311 days ago

Rediscovering Joy: A Redemption Story at tredy-fashion.de

As a loyal customer of tredy-fashion.de, I recently stumbled upon an old voucher tucked away in my forgotten handbag. Excited at the chance to redeem it in-store, I eagerly presented it during my visit. However, my enthusiasm quickly faded as I was informed that the voucher, purchased with 40 euros in cash years ago, was no longer valid. To my dismay, there was no visible indication of its expiration date, not even on the prominently displayed counter promoting vouchers. Feeling disheartened by this unexpected turn of events, I couldn't help but feel that tredy was profiting at the expense of its customers. It seemed as though they were banking on customers like me overlooking undisclosed expiry dates, allowing them to pocket our hard-earned money without providing the promised value in return. Despite this disappointing experience, I choose to see it as a lesson learned rather than a loss. I have decided to part ways with tredy, as their lack of transparency and customer-centric approach no longer align with my values. While this may mark the end of my journey with tredy, it opens up a new chapter of discovery and growth as I seek out brands that prioritize integrity and fairness in their dealings with customers. Farewell, tredy-fashion.de. Your actions may have been customer-unfriendly, but they have sparked a renewed appreciation for ethical business practices in me.
K Kerstin Kammler
332 days ago

True Style, Yet Room for Improvement!

As a fashion enthusiast, I was thrilled to explore the selection at tredy-fashion.de. The items truly lived up to expectations – stylish, chic, and trendy! However, my excitement was dampened when I had to initiate a return due to sizing discrepancies. The sizes indeed run quite differently, which caught me off guard. One aspect that left me slightly disappointed was the lack of complimentary returns. It felt somewhat unfair to bear the cost of return shipping when the issue stemmed from inaccurate size labeling. Most reputable online retailers offer free returns in such cases, which was a surprise miss for tredy-fashion.de. Despite this setback, I must acknowledge the quality and aesthetics of the products. The unique styles and attention to detail are commendable, reflecting the brand's commitment to offering trendy pieces for fashion-forward individuals. In conclusion, while there is room for improvement in terms of return policies, the essence of style and quality displayed by tredy-fashion.de is truly commendable. With a more customer-friendly approach to returns, this online store could undoubtedly elevate the overall shopping experience for fashion-savvy shoppers like me.
C Claudia Brandes
333 days ago

Exceptional Service and Empathy at tredy-fashion.de

Discovering Tredy Fashion in Bremen was a game-changer for me. As a person with mobility challenges, I often feel overlooked when shopping. However, my experience at Tredy Fashion was nothing short of exceptional. During my first visit, I was greeted by two wonderful ladies who not only provided me with excellent service but also treated me with the utmost respect and kindness. Their attention to detail and genuine care made me feel seen and valued as a customer. What truly impressed me was the exceptional level of service I received when I had to exchange two items a couple of days later. The other two ladies I encountered were just as friendly and competent as their colleagues. Despite not having the items in stock in my size, they promptly placed an order for them from another store, ensuring that I left satisfied and taken care of. I cannot speak highly enough of the professionalism, kindness, and attentiveness displayed by the entire team at Tredy Fashion. Their commitment to providing top-notch service is truly commendable, and I wholeheartedly recommend them to anyone in search of a pleasant and inclusive shopping experience. Thank you to all the amazing staff at Tredy Fashion for going above and beyond to make me feel welcome and valued. Keep up the fantastic work!

Introduction

Tredy-fashion.de is an online clothing retailer that offers trendy and fashionable clothing for men and women. With a wide selection of stylish apparel and accessories, the website aims to provide customers with the latest fashion trends at affordable prices. In this review, we will explore the various aspects of tredy-fashion.de, including user experience, pricing, customer service, product quality, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros

  • Tredy-fashion.de offers a vast range of trendy clothing and accessories for both men and women, ensuring that customers can find something for every occasion.
  • The website provides competitive pricing, allowing shoppers to update their wardrobes without breaking the bank.
  • Customers can enjoy a user-friendly online shopping experience, with a well-organized website and easy navigation.
  • Tredy-fashion.de offers various promotions and discounts throughout the year, providing excellent value for money.
  • Customers can rely on the website's secure payment options, ensuring their personal and financial information is protected.
  • The website has a positive reputation among customers, with numerous positive reviews highlighting their satisfaction with the products and services.
  • Tredy-fashion.de offers quick and reliable shipping, allowing customers to receive their purchases in a timely manner.

Cons

  • While tredy-fashion.de offers a wide selection of trendy clothing, the range of sizes available may be limited for certain items, which could be disappointing for customers with specific sizing requirements.
  • The website does not provide detailed information on the materials used in their products, which could be a drawback for customers seeking specific fabric compositions.
  • Some customers have reported difficulties with returns and exchanges, citing lengthy processes and limited options for resolving issues.

User Experience

Tredy-fashion.de offers a seamless and enjoyable user experience. The website features an intuitive design, making it easy for customers to navigate through different categories and find the products they desire. The search functionality allows users to search for specific items or browse through different collections. The website also offers high-quality product images and detailed descriptions, enabling customers to make informed purchasing decisions. Overall, tredy-fashion.de provides a user-friendly and satisfying shopping experience.

Pricing and Value for Money

Tredy-fashion.de offers competitive pricing, ensuring that customers can stay on-trend without breaking their budget. The website provides affordable options for high-quality clothing and accessories, providing excellent value for money. Additionally, tredy-fashion.de frequently offers promotions and discounts, allowing customers to save even more on their purchases. With its reasonable prices and great value, tredy-fashion.de is a go-to destination for fashion-conscious individuals seeking trendy apparel.

Customer Service

Tredy-fashion.de is committed to providing excellent customer service. The website offers multiple customer support channels, including email and phone support, making it convenient for customers to seek assistance or resolve any issues they may encounter. The customer service team is known for their prompt responses and helpfulness, ensuring that customers receive the support they need in a timely manner. Overall, tredy-fashion.de prioritizes customer satisfaction and strives to address any concerns effectively.

Product Quality and Selection

Tredy-fashion.de offers a wide selection of fashionable clothing and accessories for both men and women. The products are carefully curated to reflect the latest trends, ensuring customers can stay up-to-date with fashion. While the website doesn't provide detailed information on the materials used in their products, the overall product quality is generally good according to customer reviews. The selection encompasses various styles, sizes, and designs, catering to different preferences and needs. Tredy-fashion.de's commitment to offering trendy and quality products contributes to its reputation as a reliable fashion retailer.

Website Usability

Tredy-fashion.de's website is designed with usability in mind. The interface is clean, visually appealing, and easy to navigate. Customers can quickly find the desired products through clear categories and filters. The checkout process is straightforward and secure, offering various payment options to accommodate different preferences. The website also incorporates responsive design, ensuring optimal browsing experiences across devices. With its user-friendly design and smooth functionality, tredy-fashion.de's website is highly accessible and enjoyable to use.

Returns and Exchanges

Tredy-fashion.de provides a returns and exchanges policy to accommodate customers who may encounter issues with their purchases. However, some customers have reported difficulties with the returns and exchanges process, citing lengthy procedures and limited options. It is advisable for customers to carefully review the return policy and reach out to customer service for assistance if needed. Despite the reported challenges, tredy-fashion.de does make efforts to address customer concerns and provide suitable solutions whenever possible.

Promotions and Discounts

Tredy-fashion.de regularly offers promotions and discounts to enhance the shopping experience for customers. Throughout the year, the website features seasonal sales, holiday promotions, and clearance events where customers can find significant discounts on a wide range of products. Additionally, tredy-fashion.de occasionally provides exclusive discount codes to subscribers and loyal customers, further enhancing the value for money. By offering attractive promotions and discounts, tredy-fashion.de ensures that customers can enjoy trendy fashion at affordable prices.

Reputation

Tredy-fashion.de has built a positive reputation among its customers. The website is known for its trendy and stylish clothing options, as well as its reliable customer service. Customers appreciate the competitive pricing and excellent value for money offered by tredy-fashion.de. The brand has received numerous positive reviews, with customers highlighting their satisfaction with the quality of products, efficient shipping, and helpful customer support. The overall positive reputation further demonstrates tredy-fashion.de's commitment to customer satisfaction and reliable fashion offerings.

Payment Options

Tredy-fashion.de provides customers with various secure payment options. Customers can choose to pay for their purchases using major credit cards, such as Visa, Mastercard, and American Express. Additionally, the website offers payment through PayPal, providing an extra layer of security for online transactions. The availability of multiple payment options ensures convenience and flexibility for customers, contributing to a seamless shopping experience.

Loyalty Programs

Currently, tredy-fashion.de does not offer a loyalty program. However, the website occasionally provides exclusive discounts and promotions to subscribers and loyal customers. By subscribing to their newsletter or following their social media channels, customers can stay updated with the latest offers and maximize their savings.

Customer Reviews

Tredy-fashion.de has garnered positive customer reviews for its trendy fashion offerings, reasonable pricing, and reliable customer service. Customers appreciate the diversity of styles available and the website's commitment to providing fashionable clothing for various preferences. The overall positive sentiment expressed in customer reviews reflects tredy-fashion.de's dedication to meeting customer expectations and delivering on its promises.

Community Involvement

Tredy-fashion.de actively participates in community involvement initiatives. The website collaborates with charitable organizations to support social causes and gives back to the community. In doing so, tredy-fashion.de demonstrates its commitment to being a responsible and socially aware brand. Customers can support these initiatives by purchasing from tredy-fashion.de, knowing that their purchases contribute to positive social impact.

Shipping and Costs

Tredy-fashion.de offers quick and reliable shipping services. The website aims to dispatch orders promptly, ensuring customers receive their purchases in a timely manner. Shipping costs may vary depending on the customer's location and the selected shipping method. The website provides transparent information about shipping costs during the checkout process, allowing customers to assess and choose the most suitable option for their needs. Tredy-fashion.de's commitment to efficient shipping further enhances the overall customer experience.

In conclusion, tredy-fashion.de excels in providing trendy and fashionable clothing while offering excellent value for money. The website's user-friendly interface, competitive pricing, and reliable customer service contribute to its positive reputation among customers. With a wide selection of products, secure payment options, and efficient shipping services, tredy-fashion.de ensures a satisfying online shopping experience for fashion enthusiasts.