Trespass User Reviews

Introduction

Trespass.com is a leading brand in the outdoor and leisure industry. The brand offers a wide variety of products from clothing to accessories that cater to both men and women. Trespass is committed to providing high-quality outdoor gear at an affordable price.

Pros and Cons

Pros:

• Large variety of products that cater to different outdoor activities
• Reasonable prices
• Free shipping for orders over £50
• 30-day return policy
• Responsive customer service

Cons:

• Product selection varies in availability depending on the season
• Website navigation can be confusing at times

User Experience

The Trespass.com website has a clean and simple design that makes it easy to navigate. However, some users have reported issues with the search function, making it hard to find specific products. Overall, the user experience is user-friendly and easy to navigate.

Pricing and Value for Money

Trespass.com offers a variety of products at affordable prices, making it an excellent value for money. The brand also has regular sales and offers discounts to their customers, which adds to the value for money.

Alternatives

There are several other options available in the outdoor and leisure industry, including Patagonia and North Face.

Customer Service

Trespass.com has a responsive customer service team that is available to answer any questions or concerns. The brand also has a live chat feature on their website, which makes it easy to get in touch with the customer support team.

Product Quality and Selection

Trespass.com offers a wide range of outdoor gear products, including clothing, footwear, camping gear, and accessories. The products are of high quality, and the brand offers a 30-day return policy if customers are not satisfied with their purchases.

Website Usability

The Trespass.com website is easy to navigate, with clear categories and subcategories. However, some users reported issues with the search function not always providing relevant results.

Returns and Exchanges

Trespass.com has a 30-day return policy, which means that customers have a month to return any products they are not happy with. The brand also offers free returns for UK customers.

Promotions and Discounts

Trespass.com regularly offers sales and discounts to their customers, which adds value for money. They also offer free shipping for orders over £50.

Reputation

Trespass.com is a well-known brand in the outdoor and leisure industry, with a reputation for high-quality products and excellent customer service.

Payment Options

Trespass.com accepts various payment methods, including PayPal, Visa, Mastercard, and American Express.

Loyalty Programs

Trespass.com does not currently have a loyalty program.

Customer Reviews

Customers have generally positive reviews of Trespass.com, with praise for the brand's affordable prices and high-quality products. However, some customers have reported issues with delivery times and the search function on the website.

Community Involvement

Trespass.com has a blog section on their website that provides useful tips and advice for outdoor activities. The brand also has a social media presence, where they interact with their customers and provide updates.

Shipping and Costs

Trespass.com offers free shipping for orders over £50 for UK customers. The shipping times vary depending on the location, and the brand also offers international shipping at an additional cost. In conclusion, Trespass.com is a reputable brand in the outdoor and leisure industry that offers a wide variety of high-quality products at an affordable price. The website is easy to navigate and has a responsive customer service team available for any questions or concerns. While there are some issues with the search function, the brand's reputation for excellent service and quality products makes it a reliable choice for outdoor gear purchases.