Users Voice for Tridenthotels

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Tridenthotels Overall rating
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Review article published on: 12 Apr 2019

Last updated by on 06 Mar 2023

"Hi All, I am Simmi Joseph from New Delhi, and working as a content writer with"
Dec 2022 5 5 5 5 5 5
Jan 2023 5 2.6 3.3 5 4.6 5
Feb 2023 5 5 5 1.8 5 1.8
Mar 2023 5 5 5 5 5 5
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Detailed Tridenthotels Review by

Introduction is a website that provides booking services for premium hotels operated by the Taj group of hotels. The website offers a wide range of luxury hotels that provide excellent amenities and services to its guests.

Pros and Cons

  • Offers luxurious and premium rooms
  • Provides excellent amenities and services
  • Easy to use interface
  • Fast and reliable booking process
  • Provides promotions and discounts
  • High prices
  • Availability limited to specific cities

User Experience

The website provides a seamless user experience by offering a user-friendly interface that enables users to quickly find and book hotels. The website also features a variety of filters such as location, price, and amenities, which helps users easily find the hotel that best suits their needs.

Pricing and Value for Money

Trident hotels offer premium rooms with excellent amenities and services, which is reflected in their high prices. However, their services and amenities justify the cost. For those looking for a luxurious and comfortable stay, is a worthwhile investment.


There are other luxury hotel booking websites available such as and, but they do not provide the same premium experience that offers.

Customer Service provides excellent customer service by offering a 24/7 customer support line to address queries and complaints. They also provide a chat feature and email support, ensuring that customers can quickly reach out to customer service representatives for assistance.

Product Quality and Selection provides premium quality amenities and services at each of their hotels. They offer a selection of premium hotels that provide a luxurious experience to its guests.

Website Usability

The website is well-designed, with a user-friendly interface that makes navigation easy. The website is fast and reliable, ensuring that users can quickly book hotels without any difficulties.

Returns and Exchanges follows a strict cancellation policy, and refunds are not provided in most cases. Customers need to check their booking details before confirming and complete it.

Promotions and Discounts provides promotions and discounts on a regular basis, providing its customers with more value for their money.

Reputation is a well-known and established brand associated with Taj group of hotels. The brand is known for its luxurious hotels that provide excellent amenities and services to its guests.

Payment Options offers a range of payment options such as credit cards, debit cards, and net banking.

Loyalty Programs offers a loyalty program known as the Taj InnerCircle, which allows customers to earn points during their stays, which can be redeemed for discounts and promotions.

Customer Reviews has an excellent reputation, with most customers praising its luxurious amenities and services.

Community Involvement is involved in various community initiatives aimed at improving the lives of the less fortunate.

Shipping and Costs does not provide shipping services, as it is a booking website. Customers need to visit the hotel location to enjoy the various amenities and services. In conclusion, is an excellent website for those looking for a luxurious and premium hotel experience. The website provides excellent customer service, a user-friendly interface, and premium quality amenities and services, making it an excellent investment for those who can afford it.