Users Voice for Trieagleenergy

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Trieagleenergy Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 12 Aug 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 2 5 5 5 5
Jan 2023 5 5 4.1 1.7 4.8 3.4
Feb 2023 5 1 5 5 5 5
Mar 2023 5 5 5 5 5 5
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Detailed Trieagleenergy Review by

Introduction

TriEagle Energy is a retail energy provider located in Texas that provides electricity and natural gas service to residential and commercial customers in Texas, Pennsylvania, and New Jersey. The company has been around for over ten years and consistently earns top marks from its customers.

Pros and Cons

Pros:
  • Competitive pricing
  • No hidden fees
  • Excellent customer service
  • Straightforward contracts
Cons:
  • Limited geographic coverage

User Experience

The TriEagle Energy website is well-designed, easy to navigate, and user-friendly. The site allows customers to compare rates and plans, monitor usage, and pay their bills online.

Pricing and Value for Money

TriEagle Energy offers a variety of plans with competitive pricing. Customers can choose from fixed-rate plans, variable-rate plans, and plans with renewable energy options. The company also does not charge any hidden fees, making it one of the more transparent energy providers on the market.

Alternatives

Customers looking for alternative energy providers in Texas, Pennsylvania, and New Jersey should consider companies such as Champion Energy, Reliant Energy, and Direct Energy.

Customer Service

TriEagle Energy has excellent customer service with representatives available seven days a week to assist customers with any questions or concerns. The company also offers a satisfaction guarantee, allowing customers to switch plans or providers within the first 60 days without penalty.

Product Quality and Selection

TriEagle Energy offers a range of electricity and natural gas plans, including green energy options. The company uses renewable energy sources such as wind, hydro, and solar to power its green energy plans.

Website Usability

The TriEagle Energy website is easy to navigate, with clear calls to action and detailed information about each plan. The site also provides customers with usage data and bill pay options.

Returns and Exchanges

TriEagle Energy follows all state and federal guidelines for returns and exchanges. Customers seeking return or exchange of service need to contact the customer service team to initiate the process.

Promotions and Discounts

TriEagle Energy offers various promotions and discounts throughout the year to its customers.

Reputation

TriEagle Energy has an excellent reputation for providing reliable electricity and natural gas services. The company has received positive reviews from its customers and consistently ranks among the top energy providers in Texas, Pennsylvania, and New Jersey.

Payment Options

TriEagle Energy accepts a variety of payment options, including credit, debit, and bank transfer. Customers can also set up automatic payments for added convenience.

Loyalty Programs

TriEagle Energy does not currently offer loyalty programs for its customers.

Customer Reviews

TriEagle Energy has received numerous positive reviews from its customers, with many praising the company’s competitive pricing and excellent customer service.

Community Involvement

TriEagle Energy is actively involved in its local community, supporting various social and environmental initiatives.

Shipping and Costs

TriEagle Energy does not provide any products that require shipping. The costs associated with the service are covered in the plan a customer selects.