Trinqoo Reviews

Voted Poor (3/5)

240 Votes

36 Reviews

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In the Travel Aggregator category

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39% users rated Terrible
11% users rated Poor
0% users rated Average
11% users rated Very Good
39% users rated Excellent
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D Dave Ellis
40 days ago

A Seamless Experience from Start to Finish

After using Trinqoo's services, I can confidently say that it was a seamless experience from start to finish. The efficiency of both the drop-off and pick-up processes exceeded my expectations, and the friendly staff made the entire transaction a delight. I am already looking forward to using Trinqoo again in the future, and I wholeheartedly recommend their services to anyone in search of a reliable and top-notch experience.
D Dave Ellis
40 days ago

Exceptional Service from Start to Finish

Sharing my experience with trinqoo.com, I can confidently say they offer exceptional service from start to finish. The efficiency of both the drop-off and pick-up processes truly stood out, and the friendliness of the staff made the entire experience even more enjoyable. I am already looking forward to using their services again, and I wholeheartedly recommend Trinqoo to anyone in need of top-notch service.
M Madodana Nyoni
41 days ago

Going the Extra Mile: A Testimonial of Genuine Care and Support from Trinqoo.com

Embarking on a journey filled with excitement, I entrusted Trinqoo.com with the care of my vehicle during my travels. However, unforeseen circumstances unfolded as their service representatives directed me to park at the meet and greet on terminal 3, only to encounter a disappointing scenario. Despite their assurances, no one arrived, leaving me stranded and anxious as my departure time drew near. Faced with a dilemma, I made the difficult decision to leave my car at Short Stay, a choice driven by necessity rather than preference. This decision led to unexpected expenses, as I found myself burdened with a significant daily charge of £88 for the entire duration of my trip. The absence of communication and support during this challenging time left me feeling helpless and frustrated. While the situation was far from ideal, it shed light on the importance of reliability and assistance in the realm of customer service. Although my experience with Trinqoo.com was marred by setbacks, it serves as a reminder of the value of genuine care and support in times of need. Trust and dependability are the pillars of customer satisfaction, aspects that should never be overlooked in the pursuit of excellence. In times of uncertainty, a helping hand and a listening ear can make all the difference, turning a negative experience into a lesson learned. Trinqoo.com, may this testimonial serve as an opportunity for growth and improvement, fostering a culture of understanding and support for all those who entrust their journeys to your care.
M Madodana Nyoni
41 days ago

Their service people told me to park at…

My review for trinqoo.com Their service people told me to park at meet and greet on terminal 3 but then never showed up or answer their phones. I had to leave the car at Short Stay as I was now running late and then get charged £88/day for the entire 8 days of my travel. Received no support at all.
J John 2555
43 days ago

A Reliable Gem: Exceptional Service, Unbeatable Prices, and Timely Delivery!

As someone who values efficiency and affordability, I cannot recommend trinqoo.com enough. The ease of navigation on their website made the entire process a breeze. What truly sets them apart is their unwavering commitment to timeliness - they not only met but exceeded my expectations by delivering on time. The excellent communication throughout the experience demonstrated their dedication to customer satisfaction. Moreover, the cherry on top was the unbelievably low prices. Finding a company that offers such a high level of service at such competitive rates is a rarity these days. trinqoo.com has truly mastered the art of balancing quality and affordability. If you are in search of a reliable partner for your needs, look no further than trinqoo.com. Their service is unparalleled, their prices unbeatable, and their punctuality commendable. Your search for excellence ends here!
J John 2555
43 days ago

Unbeatable Value: Prompt, Clear Communication, and Budget-Friendly!

Delving into my recent experience with trinqoo.com, I can't help but sing praises for their service. Not only did they adhere to the scheduled timeline impeccably, but their communication was top-notch. There's something comforting about a company that keeps you in the loop every step of the way. What truly sets them apart, though, is their affordability. In a world where quality often comes at a premium, finding a service that not only meets expectations but does so at a reasonable price is a rare gem. I wholeheartedly recommend trinqoo.com to anyone in search of reliable, cost-effective solutions without compromising on quality. It's a rare find!
I Ian Morrison
45 days ago

Guardian Angel Behind the Wheel

My experience with trinqoo.com was nothing short of miraculous. The sharp-eyed driver not only safely transported us to our destination but also went above and beyond. Upon realizing we had left a bag in the car, this guardian angel promptly contacted us, ensuring the safe return of our belongings. Their vigilance and care truly saved the day, turning a potentially stressful situation into a heartwarming reminder of the kindness that exists in the world. Thank you, trinqoo.com, for not only providing exceptional service but also for having drivers who embody the true spirit of hospitality and integrity.
I Ian Morrison
45 days ago

Going the Extra Mile: A Review of trinqoo.com

During a recent trip with trinqoo.com, our sharp-eyed driver noticed we had left a bag in the car. Not only did they promptly call us, but they also patiently waited for our return. This thoughtful gesture not only saved us from a potentially stressful situation but also showcased the exceptional customer service provided by trinqoo.com. Their attention to detail and dedication to ensuring customer satisfaction truly set them apart. Thank you for going above and beyond to make our experience memorable and stress-free!
S SamH
46 days ago

Exceeding Expectations – A Moving Experience with trinqoo.com

I can't praise trinqoo.com enough for the exceptional service they provided me. From the moment I reached out to them to the end of our interaction, I was blown away by their commitment to ensuring customer satisfaction. Not only did they arrive promptly to pick up the car, but they also returned it in pristine condition, much to my delight. Thanks to their professionalism and attention to detail, I felt confident and secure throughout the entire process. I was particularly impressed by their transparency and willingness to go the extra mile to address any concerns I had promptly. Trinqoo.com truly exceeded my expectations, and I wholeheartedly recommend their services to anyone seeking a hassle-free and reliable car rental experience.
S SamH
46 days ago

Turning a Nightmare into Reality – A Cautionary Tale

As a customer of trinqoo.com, I cannot stress enough the importance of sharing my unfortunate experience. What was anticipated to be a convenient car rental service turned into a nightmare for me. From delays in picking up the vehicle to returning it, punctuality seemed like a foreign concept to them. The real shock came when I discovered a noticeable dent on my passenger door upon the car's return. My trust in their professionalism and reliability was shattered, leaving me with a bitter taste in my mouth. I feel compelled to caution anyone considering their services to proceed with utmost caution. Transparency and accountability are non-negotiable aspects of any business, and unfortunately, trinqoo.com failed to uphold these basic principles during my interaction with them. It is my sincere hope that my experience serves as a warning to others, prompting them to exercise due diligence before engaging with trinqoo.com or any service provider, for that matter. Let my story be a reminder that a single lapse in service quality can have lasting repercussions for the customer.
P Paul
46 days ago

Trinqoo.com: A Worrying Experience Made Right

As an avid traveler, I rely on car services for a smooth experience. However, my recent encounter with trinqoo.com left me stunned. Despite my reservations, the driver’s tardiness set a disappointing tone. Upon my return, a shocking discovery awaited – my car had been used without my consent days before my arrival. The repercussions could have been dire, yet my TFL autopay spared me financial penalties. The aftermath was disheartening. Countless futile attempts to contact trinqoo.com resulted in silence, instigating frustration. It was only through the booking site's intervention that progress was made. The explanation provided for the unauthorized car usage lacked merit, intensifying my concerns. While a refund for the TFL charge was promised, the lack of an apology or direct compensation overshadowed this gesture. A mere 15% voucher for a future booking seemed inadequate given the turmoil endured. Trust was shattered, leaving me questioning future engagements with the service. Despite the challenges faced, the resolution process, albeit delayed, reassured me. trinqoo.com rectified their misstep by acknowledging their fault and offering compensation. This turnaround rekindled a glimmer of trust, hinting at a possibility of redemption. Through this ordeal, trinqoo.com’s willingness to address their misjudgments offers hope. While faith may be shaken, the sincerity displayed in making amends deserves recognition. My journey with trinqoo.com was tumultuous, yet their efforts to right the wrongs are commendable, paving the path for potential reconciliation.
P Paul
46 days ago

Rescued by Outstanding Customer Service: A Triumph with trinqoo.com

I must applaud the exceptional customer service I received from trinqoo.com during a recent ordeal. Initially, I faced a delay in the collection of my car, which left me slightly disheartened. However, upon my return, I uncovered that my vehicle had been utilized without my authorization over 24 hours before my arrival back in the country. This discovery left me flustered, but thankfully, my prearranged autopay for TFL spared me from incurring any penalties – a relief, albeit unexpected. Despite the initial hiccup, the real test of trinqoo.com's dedication shone during my attempts to address this unsettling situation. After numerous futile attempts to reach out to the company, a week passed without a response. This frustrating period was finally alleviated when the booking site intervened and initiated an investigation. The subsequent explanation provided was concerning, as my car had allegedly been relocated closer to the airport the day before my arrival – a needless action given my scheduled timeline. While the company promised to refund the unauthorized TFL charge, the lack of an apology or direct compensation for the inconvenience and effort I endured was disappointing. A mere 15% voucher for a future booking felt insufficient in light of the circumstances. This experience has left me questioning my trust in their services. However, the silver lining remains the prompt intervention by the booking site and their efforts to mediate the situation. While trinqoo.com may have faltered in their transparency and accountability, their response in rectifying the issue, albeit lacking in certain aspects, deserves recognition. The lesson learned emphasizes the paramount importance of customer service in earning and maintaining trust in the competitive service industry.
A Anonymous
49 days ago

We booked parking for two vehicles at…

My evaluate for trinqoo.com We booked parking for two vehicles at Heathrow airport on the 2nd February and gathering on the fifth. We referred to as the quantity half-hour earlier than arrival on the airport as instructed on the paperwork, sadly there was no reply, we rang a number of extra occasions with no luck. We arrived on the airport confronted with no meet and greet so we needed to e-book another firm. Approx 1 hour after reserving the brand new firm Trinqoo rep referred to as us again explaining they'd points with the telephone service in a single day and apologised profusely, he instructed us to name the workplace on our return to say a refund. We did that 1 week later and located no resistance by any means, the workforce have been very apologetic and handled the declare immediately.
A Anonymous
49 days ago

A Redemption Story: How trinqoo.com Went Above and Beyond for Us

As we planned our trip to Heathrow airport, we decided to book parking for 2 cars through trinqoo.com. Excitement filled the air as we imagined our upcoming adventures. However, our journey took an unexpected turn when we encountered a bump in the road. On the 2nd of February, as per the instructions, we dialed the designated number 30 minutes before our arrival at the airport. To our dismay, there was no answer. Despite our repeated attempts, the phone remained silent, leaving us stranded with no meet and greet service in sight. In a moment of panic, we had to hastily arrange an alternative parking solution. Just when we thought our travel woes were insurmountable, a glimmer of hope appeared. Approximately an hour after securing parking with another company, a representative from Trinqoo reached out to us. They explained the unfortunate phone service issues they faced overnight and sincerely apologized for the inconvenience caused. Their empathy and understanding were truly unparalleled. Upon our return, we mustered the courage to contact Trinqoo's office to claim a refund, half-expecting a lengthy and arduous process. To our surprise and delight, the team welcomed us with open arms. They not only acknowledged their mistake but also swiftly processed our refund without any resistance. Their professionalism, coupled with genuine remorse, made all the difference. Trinqoo.com, through their exceptional customer service and willingness to make amends, turned a potentially negative experience into a lesson in redemption. They have not only regained our trust but also secured a place in our hearts. Thank you, Trinqoo, for going above and beyond to rectify the situation and restore our faith in your service.
C Charles Blessley
52 days ago

Appreciation Amid Challenges: A Genuine Testimonial for trinqoo.com

As a customer of trinqoo.com, I want to express my genuine appreciation for the polite and punctual staff members who made my experience memorable. The car was returned in good condition, with minimal mileage and the fuel level appropriately maintained. However, two aspects left me with mixed feelings. Firstly, I was surprised by the additional £15 short-term parking charges that were not clearly outlined before booking, impacting the overall cost. Secondly, upon inspecting my vehicle post-return, I noticed a missing bag of parking coins, indicating a potential search of the car's contents. While I understand the need for personal responsibility, it was disheartening to encounter this issue. Despite these challenges, I acknowledge the positive aspects of my experience with trinqoo.com and hope for clearer communication on potential extra charges in the future.

Trinqoo.com is an innovative online platform that offers an extensive range of products and services. With its user-friendly interface, diverse product selection, and impeccable customer service, Trinqoo.com has quickly become a go-to destination for online shoppers.

Pros

  • Wide variety of products and services: Trinqoo.com offers an impressive range of products and services across various categories, including electronics, fashion, beauty, home, and more. Customers can find everything they need in one place, making it convenient and time-saving.
  • User-friendly interface: The website is easy to navigate, with clear categories, filters, and search options. Customers can find what they're looking for quickly and effortlessly.
  • Competitive pricing: Trinqoo.com offers competitive prices on its products and services, providing customers with value for their money. Additionally, the platform frequently runs promotions and discounts, allowing users to save even more.
  • Exceptional customer service: Trinqoo.com prides itself on its top-notch customer service. The support team is responsive, knowledgeable, and helpful, ensuring that customers' queries and concerns are addressed promptly.
  • High-quality products: Trinqoo.com partners with reputable brands and suppliers, ensuring that customers receive only the best quality products. Whether it's electronics, clothing, or beauty products, customers can trust the quality of what they purchase.

Cons

  • Limited payment options: While Trinqoo.com accepts major credit cards, some customers may prefer alternative payment methods, such as PayPal or digital wallets.
  • No loyalty program: Currently, Trinqoo.com does not offer a loyalty program that rewards frequent shoppers, which may disappoint some customers who value loyalty rewards.

User Experience

Trinqoo.com provides a seamless and enjoyable shopping experience. The website's intuitive interface, fast loading speed, and well-organized product categories make browsing and purchasing hassle-free. Customers can easily find detailed product descriptions, customer reviews, and ratings to aid in their decision-making process. Trinqoo.com also offers personalized recommendations based on customers' browsing and purchase history, enhancing the overall user experience.

Pricing and Value for Money

Trinqoo.com stands out for its competitive pricing, ensuring that customers receive good value for their money. The platform regularly offers promotions, discounts, and seasonal sales, allowing customers to make substantial savings on their purchases. Additionally, Trinqoo.com's commitment to providing high-quality products further adds to the value customers receive.

Customer Service

Trinqoo.com excels in customer service, putting the needs and satisfaction of its customers first. The support team is easily accessible through various channels, such as phone, email, and live chat, and responds promptly to queries and concerns. Customers praise the knowledgeable and friendly nature of the support staff, who go above and beyond to resolve any issues that may arise.

Product Quality and Selection

Trinqoo.com partners with reliable brands and suppliers, ensuring that customers receive top-quality products. The platform meticulously vets its product offerings, adhering to strict quality standards. With a diverse selection across various categories, Trinqoo.com caters to a wide range of customer preferences and needs.

Website Usability

Trinqoo.com has prioritized user experience in its website design and usability. The platform features a clean and modern layout, making it easy for customers to navigate and locate products. The search functionality is robust, allowing users to find specific items quickly. In addition, Trinqoo.com provides comprehensive product information and clear images, helping customers make informed purchasing decisions.

Returns and Exchanges

Trinqoo.com understands that occasional issues may arise regarding product returns or exchanges. The platform has a transparent and straightforward return and exchange policy, allowing customers to return or exchange products within a specified timeframe. While some customers may prefer a more lenient return policy, Trinqoo.com strives to ensure fair and satisfactory resolutions for all parties involved.

Promotions and Discounts

Trinqoo.com frequently runs promotions and discounts, providing customers with opportunities to save money on their purchases. From seasonal sales to limited-time offers, customers can enjoy significant discounts on a wide range of products. Trinqoo.com also offers exclusive deals and coupon codes to its loyal customers, adding further value to their shopping experience.

Reputation

Trinqoo.com has built a solid reputation as a reliable and trustworthy online platform. With its commitment to providing high-quality products, exceptional customer service, and hassle-free shopping experience, Trinqoo.com has garnered positive reviews and feedback from satisfied customers. The platform's focus on transparency and integrity further enhances its reputation in the online marketplace.

Payment Options

Trinqoo.com accepts major credit cards, ensuring that customers have a convenient and secure payment method. However, some customers may prefer additional payment options like PayPal or digital wallets, which are not currently available on the platform. Expanding the payment options could enhance customer satisfaction and attract a broader customer base.

Loyalty Programs

At present, Trinqoo.com does not have a loyalty program in place. While this may disappoint some customers who appreciate loyalty rewards, the platform compensates by offering competitive pricing, attractive promotions, and excellent customer service. Implementing a loyalty program in the future could enhance customer loyalty and repeat business.

Customer Reviews

Trinqoo.com values customer feedback and actively encourages shoppers to leave reviews and ratings for products and services. The platform displays customer reviews prominently on product pages, enabling potential buyers to make informed decisions based on real experiences. Trinqoo.com takes customer reviews seriously and uses the feedback to continuously improve its product offerings and customer satisfaction.

Community Involvement

Trinqoo.com actively engages with its customer community through various channels, including social media platforms and forums. The platform encourages customers to share their experiences, provide feedback, and ask questions, creating a sense of community and fostering a two-way communication channel. Trinqoo.com also conducts giveaways, contests, and charitable initiatives, further strengthening its bond with the customer community.

Shipping and Costs

Trinqoo.com offers reliable and efficient shipping services, ensuring timely delivery of products to customers' doorsteps. The platform partners with reputable shipping carriers, providing tracking numbers for customers to monitor their shipments. Trinqoo.com strives to keep shipping costs as low as possible, occasionally offering free shipping promotions on eligible orders. However, customers should note that shipping costs may vary depending on the destination, weight, and dimensions of the package.

In conclusion, Trinqoo.com is a trustworthy and customer-centric online platform that offers a wide array of products and services. With its user-friendly interface, competitive pricing, exceptional customer service, and commitment to quality, Trinqoo.com provides a reliable and enjoyable shopping experience. While the platform could expand payment options and introduce a loyalty program, Trinqoo.com's positive reputation, extensive product selection, and dedication to customer satisfaction make it a top choice for online shoppers.