Tripsta Reviews

Voted Average (4/5)

1840 Votes

39 Reviews

Vote Now

In the Travel & Vacation category

Pie-Chart Analysis

26% users rated Terrible
5% users rated Poor
5% users rated Average
21% users rated Very Good
44% users rated Excellent
Write a review
X Khoa
2056 days ago

Life-Changing Customer Service Experience with tripsta.es

I can't thank tripsta.es enough for the incredible service they provided after I encountered an unexpected change to my flight. The team went above and beyond to ensure that I was taken care of, and their genuine concern for my well-being truly made a difference during a stressful time. I appreciate their prompt communication and dedication to resolving the issue swiftly and efficiently. My confidence in their integrity and commitment to customer satisfaction has only been reinforced by this experience. Thank you, tripsta.es, for your exceptional service!
V Khoa
2056 days ago

Unveiling the Truth: A Customer’s Heartfelt Journey with tripsta.es

Embarking on what was supposed to be a seamless travel experience, I placed my trust in tripsta.es, only to find my faith shattered by unforeseen changes to my flight itinerary. The unsettling discovery that my travel plans had been altered without prior notification left me feeling deceived and disheartened. In a world where transparency and communication are paramount, the lack thereof exhibited by tripsta.es was a disservice not only to me but to all individuals seeking reliable travel solutions. As a customer who values honesty and integrity, I implore the agency to reevaluate their practices and prioritize transparency above all else. In closing, my plea echoes not only my personal sentiment but also that of fellow travelers who deserve to be treated with respect and informed decisions. Let us journey forward with honesty as our compass and integrity as our guide.
N Najah Mohammed
2107 days ago

Unforgettable Travel Experience with Tripsta.es

As a frequent traveler, I cannot help but express my utmost satisfaction with the phenomenal service offered by tripsta.es. From the moment I stumbled upon their website to the final touchdown at my destination, every aspect of my journey was seamlessly taken care of. Booking my tickets through tripsta.es was a breeze. The user-friendly interface and hassle-free navigation made the entire process a delight. The competitive prices and extensive options further sweetened the deal. The real magic, however, unfolded during my trip. The attentive customer service team at tripsta.es ensured that I was never alone in my travels. Their prompt responses and genuine care made me feel valued and secure. Even when I encountered a minor issue with a flight schedule, their team went above and beyond to swiftly resolve it, leaving me in awe of their dedication. The cherry on top was the smooth and comfortable flights I experienced, each perfectly aligned with my preferences. It is no wonder that tripsta.es has become my go-to for all future travel plans. My journey was not just a series of flights; it was a memorable experience, thanks to tripsta.es. If you seek a travel partner that values your satisfaction and comfort above all else, look no further than tripsta.es. Trust me, you won't be disappointed. Thank you, tripsta.es, for turning my travels into unforgettable experiences!
N Najah Mohammed
2107 days ago

Exceeding Expectations: A Heartfelt Journey with tripsta.es

Where do I even begin? My experience with tripsta.es has been nothing short of exceptional. From the moment I booked my flight to the minute I landed back home, every interaction with their team left me feeling valued and cared for. What truly sets tripsta.es apart is their impeccable customer service. When I encountered a minor issue with my booking, their dedicated support staff went above and beyond to resolve it swiftly and with a smile. Their attention to detail and commitment to customer satisfaction truly made all the difference. Not only did tripsta.es provide me with a seamless booking process, but they also ensured that my journey was smooth and stress-free. The convenience and affordability of their services have made me a loyal customer for life. Thank you, tripsta.es, for not just meeting but exceeding my expectations. Your service has truly left a lasting impression on me, and I cannot recommend you highly enough to anyone in need of a reliable travel partner.
M MARIANNA
2128 days ago

Unbeatable Prices and Exceptional Customer Service!

Words cannot express how satisfied I am with tripsta.es. Their prices are unbeatable, and their customer service is simply exceptional. I had the pleasure of dealing with their team, and I was blown away by their professionalism, patience, and eagerness to assist me in every possible way. From the moment I made my booking to the end of my trip, tripsta.es proved to be a reliable and trustworthy travel partner. I highly recommend tripsta.es to anyone in search of not just affordable prices, but also a top-notch customer service experience. Thank you, tripsta.es, for exceeding my expectations!
M MARIANNA
2128 days ago

Exceptional Value and Support: A Customer’s Journey with tripsta.es

Let me take a moment to express my gratitude for the outstanding experience I had with tripsta.es. From the get-go, I was pleasantly surprised by the very good prices offered on their platform. As a budget-conscious traveler, this was a major win for me! But what truly set tripsta.es apart was their top-notch customer service. Navigating through the booking process can be daunting, but the support team at tripsta.es made it a breeze. Their friendly and knowledgeable staff were always at hand to assist me with any queries or concerns, ensuring that my travel plans went off without a hitch. Thanks to tripsta.es, I not only saved money with their competitive prices but also felt valued as a customer with their exceptional service. I can confidently say that tripsta.es has won me over as a loyal customer, and I look forward to booking with them for all my future travels!
J Jose Rolando
2133 days ago

Unmatched Service That Inspired Trust and Confidence

When I booked my trip with tripsta.es, I wasn't sure what to expect. But from the moment I started browsing their website, I was blown away by the level of professionalism and ease of use. The service was not just great, but it was truly remarkable! What really stood out was the speed and convenience with which I was able to complete my booking. The entire process was streamlined, and I found myself done in no time. This efficiency instantly instilled a sense of trust in me, knowing that I was dealing with a company that values my time. From start to finish, tripsta.es provided an experience that was not only stress-free but also inspiring. I can confidently say that they have set a new standard for what great service should look like. Thank you, tripsta.es, for not just meeting my expectations, but for exceeding them.
J Jose Rolando
2133 days ago

Unmatched Service that Inspires Trust

When I booked my trip through tripsta.es, I was pleasantly surprised by the impeccable service provided. Not only was the process quick and easy, but the efficiency and reliability of the team instilled a sense of trust in me. From start to finish, every interaction was smooth and hassle-free, making me feel confident in my booking. The convenience and simplicity of the website coupled with the prompt assistance of the customer service team truly set tripsta.es apart. Choosing tripsta.es was undoubtedly the right decision, as their exceptional service not only met but exceeded my expectations. I highly recommend them to anyone seeking a travel booking experience that is seamless and dependable.
M Mija
2138 days ago

Tripsta.es Delivers Unbeatable Prices and Instant E-Tickets!

As a frequent traveler, I am always on the lookout for the best deals when it comes to booking flights. Tripsta.es has been a game-changer for me, consistently offering competitive prices that are hard to beat. What's more, the efficiency of their service is truly commendable - I was pleasantly surprised to receive my e-Tickets on the same day of booking, leaving me with no room for worries or complications. Tripsta.es has not only gained my trust but has also become my go-to platform for all my future travel bookings. If you're seeking a seamless and reliable booking experience coupled with unbeatable prices, look no further than Tripsta.es!
M Mija
2138 days ago

A Heartfelt Journey with Tripsta: Competitive Prices and Seamless Service!

Embarking on our travel plans with Tripsta was a true delight! The enticingly competitive prices allowed us to experience more without breaking the bank. What truly impressed us was the efficiency of their service - receiving our e-Tickets on the same day of booking was a pleasant surprise, eliminating any worries or uncertainties. With Tripsta, our travel experience was not just great; it was exceptional! No stress, no hassle, just seamless service that we can rely on. Tripsta has earned our trust and loyalty for all our future adventures.
W woodpony23
2148 days ago

Effortless Booking and Prompt Ticket Issuance Made My Travel Stress-Free!

I recently had the most seamless experience with tripsta.es. Not only was the booking process a breeze, but I also received my e-ticket promptly, allowing me to embark on my journey without any hassle. The efficiency and reliability of tripsta.es truly made my travel experience stress-free and enjoyable. I highly recommend tripsta.es to anyone looking for a smooth and trouble-free booking experience!
W woodpony23
2148 days ago

Going Above and Beyond: How Tripsta Transformed My Travel Experience

When I first booked my trip through Tripsta, I have to admit I was a bit nervous. After waiting 48 long hours for my e-ticket to arrive, I started to worry. I reached out to customer service, but unfortunately didn't receive an immediate response. Feeling frustrated and anxious, I took to the internet to express my concerns, including my reservation number: F103630884. However, what happened next truly surprised me and turned the situation around completely. Not long after my online post, Tripsta's dedicated team reached out to me personally, apologizing for the delay and ensuring that my e-ticket was promptly sent to me. Not only did they resolve the issue efficiently, but they also went above and beyond to make sure I felt valued as a customer. Their exceptional service and commitment to customer satisfaction truly impressed me. Thanks to their swift action and genuine care, my travel plans were back on track, and I could embark on my journey with peace of mind. I want to extend my heartfelt gratitude to Tripsta for turning what could have been a negative experience into a positive one. They have gained my trust and loyalty, and I would not hesitate to book with them again in the future. If you're looking for a travel partner that truly cares about its customers and is willing to go the extra mile to ensure your satisfaction, I highly recommend Tripsta. Their dedication to providing top-notch service sets them apart from the rest, and I am incredibly grateful for the support they provided me during a stressful time. Thank you, Tripsta, for making a difference in my travel journey!
F Francesc
2166 days ago

Exceptional Service and Smooth Booking Experience with tripsta.es

From the moment I landed on tripsta.es, I knew I was in for a hassle-free booking experience. The user-friendly interface made it a breeze to navigate through the numerous flight options available. After confirming my details and hitting "book," I eagerly awaited the email confirmation for my ticket. However, a minor hiccup arose when I couldn't log in to validate my ticket with one of the airlines. Upon contacting tripsta.es customer support, I was met with a swift response. While I initially suspected an error due to a space in my last name, the support team proactively sought a solution. Although they requested a screenshot, their willingness to assist and their professionalism shone through. They efficiently addressed the issue and provided me with the peace of mind I needed. In the end, my booking with tripsta.es was successful, and I couldn't be happier with the outcome. I am immensely grateful for the exceptional service I received and the diligence displayed by the support team. I can wholeheartedly recommend tripsta.es to anyone seeking a seamless booking experience and top-notch customer service. Thank you, tripsta.es, for going above and beyond to ensure my travel plans were executed smoothly.
F Francesc
2166 days ago

Exemplary Customer Service and Booking Experience Beyond Expectations!

Upon booking with tripsta.es, my overall experience was commendable. While the process went smoothly for the most part, I encountered an issue with accessing my ticket due to a minor error in my last name – a space inadvertently added. This small hiccup led to some initial frustration when attempting to validate my reservation with one of the airlines. However, upon reaching out to their customer support, I was met with exceptional assistance. Despite the initial setback, the customer service team at tripsta.es promptly responded to my concerns. While they did request a screenshot for verification, their willingness to assist and dedication to providing a resolution was truly outstanding. Their proactive approach and unwavering support in addressing the issue not only reassured me but also showcased a level of attentiveness that exceeded my expectations. In the end, the situation was swiftly resolved, thanks to the collaborative effort between the customer support team and myself. This experience not only highlights the importance of attention to detail but also underscores the significance of responsive and reliable customer service. I am grateful for the positive outcome and commend tripsta.es for their exceptional service and commitment to customer satisfaction. A heartfelt thank you for going above and beyond in ensuring a memorable booking experience!
S Silvio
2227 days ago

Resolved with exceptional customer support!

From panic to relief, my recent experience with tripsta.es was nothing short of a rollercoaster ride. After booking a flight and encountering ticket delivery issues, I found myself in a state of worry. However, the exceptional customer support team promptly addressed my concerns and provided me with a clear explanation of the situation. Their reassurance and proactive approach to resolving the issue not only put my mind at ease but also reinstated my confidence in their services. As a result, I can confidently say that tripsta.es has won me over as a loyal customer. This level of dedication and support is truly commendable, and I highly recommend their services to anyone seeking a reliable and customer-oriented travel booking platform. Thank you, tripsta.es, for turning what could have been a stressful experience into a positive one!

Introduction

Tripsta.es is an online travel agency that offers a wide range of flight tickets, hotel bookings, and car rentals. With a user-friendly interface and competitive prices, it has gained popularity among travelers looking for convenience and affordability in their travel plans.

Pros and Cons

  • Pros:
    1. Competitive prices: Tripsta.es offers competitive prices on flight tickets, allowing travelers to save money on their bookings.
    2. Wide selection of travel options: From budget airlines to luxury accommodations, Tripsta.es provides a diverse range of travel options to cater to different needs and preferences.
    3. Convenient booking process: The website's user-friendly interface makes it easy for users to search, compare, and book their desired flights, hotels, and car rentals.
  • Cons:
    1. Limited customer service availability: Some customers have reported difficulties in reaching customer service representatives during peak travel seasons.
    2. Refund and cancellation policies: Tripsta.es' refund and cancellation policies may vary depending on the airline or hotel booked, causing confusion and inconvenience for some customers.

User Experience

Overall, users have praised Tripsta.es for its seamless booking experience and intuitive interface. The website's search filters and sorting options allow users to easily find the best travel deals that suit their preferences. The booking process is straightforward and users can complete their transactions within a few clicks, making it hassle-free and time-saving.

Pricing and Value for Money

One of the standout features of Tripsta.es is its competitive pricing. The platform consistently offers affordable flight options, allowing users to find cost-effective travel solutions. The value for money is enhanced by the wide selection of travel options available, giving users the flexibility to choose flights and accommodations that fit their budget and preferences.

Customer Service

While Tripsta.es strives to provide satisfactory customer service, there have been some complaints regarding the availability and responsiveness of their customer support. During peak travel seasons, it can be challenging to reach customer service representatives, resulting in delays in resolving queries or issues. However, Tripsta.es does provide online support through their website and email, which has been helpful for many users.

Product Quality and Selection

As an online travel agency, Tripsta.es does not directly provide products. However, it offers a wide selection of flights, hotels, and car rentals from various reputable providers. The quality of these services largely depends on the chosen airline or hotel. Tripsta.es provides detailed information about each service, including reviews and ratings, allowing users to make informed decisions.

Website Usability

Tripsta.es features a user-friendly website design that ensures a smooth and intuitive browsing experience. The search functionality is efficient, enabling users to filter results based on their preferences such as price range, airlines, or hotel ratings. The website's navigation is straightforward, making it easy for users to find the information they need and complete their bookings quickly.

Returns and Exchanges

Returns and exchanges policies for flight tickets, hotel bookings, and car rentals booked through Tripsta.es may vary depending on the respective service providers. It is important for users to carefully review the terms and conditions of their bookings to understand the options available for cancellations and changes. Tripsta.es provides relevant information and assistance to guide users through this process.

Promotions and Discounts

Tripsta.es periodically offers promotions and discounts on flights and accommodations. These deals can significantly reduce the overall travel costs and provide additional value for customers. Users can stay updated on the latest promotions by subscribing to Tripsta.es' newsletter or regularly checking their website for special offers.

Reputation

Tripsta.es has established a positive reputation among travelers due to its reliable services and competitive prices. The company has been operating in the travel industry for several years, gaining the trust of customers worldwide. However, some negative reviews and experiences have been reported regarding customer service and refund policies, which can impact its overall reputation.

Payment Options

Tripsta.es offers various payment options to cater to users' preferences and convenience. These options include credit/debit cards, bank transfers, and online payment platforms. Users can choose the most suitable method during the booking process, ensuring a secure and hassle-free transaction.

Loyalty Programs

Tripsta.es does not have a specific loyalty program. However, users can enjoy benefits and rewards through the loyalty programs offered by airlines or hotel chains. By entering their frequent flyer or membership numbers during the booking process, users can earn points or enjoy exclusive perks.

Customer Reviews

Customer reviews about Tripsta.es are mixed. While many users appreciate the platform's competitive prices, ease of use, and wide selection of travel options, others have expressed concerns regarding customer service and refund policies. It is essential for users to consider both positive and negative reviews to make an informed decision based on their own priorities.

Community Involvement

Tripsta.es has not prominently showcased any specific community involvement or social responsibility initiatives on its website. While it primarily focuses on providing travel-related services, engaging in community or charity efforts could enhance its overall image and impact.

Shipping and Costs

As an online travel agency, Tripsta.es does not involve physical shipping. However, users may incur additional costs such as baggage fees or resort charges, which vary depending on the airlines or hotels chosen. Tripsta.es provides transparent information about these potential costs during the booking process, allowing users to include them in their travel budget.

In conclusion, Tripsta.es is a reliable online travel agency that offers competitive prices and a wide selection of travel options. While there have been some concerns regarding customer service and refund policies, the platform's user-friendly interface, affordable pricing, and comprehensive booking process make it a convenient choice for travelers looking for value for money. Users should carefully review the terms and conditions of their bookings to ensure a satisfactory experience.