Tristatecamera Reviews

Voted Average (3/5)

8 Votes

16 Reviews

Vote Now

In the Events & Entertainment category

Pie-Chart Analysis

63% users rated Terrible
0% users rated Poor
0% users rated Average
0% users rated Very Good
38% users rated Excellent
Write a review
O Oldbastid
250 days ago

Unmatched Service and Quality Products at Tri-State Camera

I can't believe the amazing experience I had with Tri-State Camera! From the moment I placed my order, everything went like a dream. The service was incredibly fast, and the product quality surpassed my expectations. I'm gearing up to purchase another camera from them, and I couldn't be more excited. Thank you, Tri-State Camera, for making every purchase a delight!
O Oldbastid
250 days ago

Tri-State Camera: Where Speedy Service Meets Quality Products

As a photography enthusiast, finding a reliable online store for my gear is crucial. Tri-State Camera has been a game-changer for me. From my initial purchase to subsequent orders, I have never encountered a single issue. The speed at which they process orders is impressive, and the quality of their products never fails to meet my expectations. I recently decided to upgrade my camera and without hesitation, I turned to Tri-State Camera. Their vast selection and competitive pricing made it a no-brainer. I am thrilled with my new purchase and cannot wait to capture more memorable moments with it. If you're in the market for photography equipment, look no further than Tri-State Camera. Their exceptional service and top-notch products make them my go-to online store for all things photography. Trust me, you won't be disappointed!
M Metin Isik
284 days ago

The Promise of Quality Shattered

Experiencing the disappointment of a cancelled order can be disheartening, especially when it comes to something as prized as a camera lens. My encounter with tristatecamera.com started off on a hopeful note as I stumbled upon an attractively priced lens that seemed too good to pass up. Eagerly, I made the purchase, only to receive the unwelcome news the next day that my order had been cancelled. This sudden change of events left me questioning the reliability of the company and feeling let down. The swift cancellation of my order shattered the promise of quality and dependability that I had initially perceived. As a customer seeking not only a good deal but also a trustworthy transaction, this experience left me feeling apprehensive about future dealings with tristatecamera.com. The emotional investment in finding a good deal was replaced with a sense of caution and disappointment. It is my hope that tristatecamera.com can learn from these instances and strive to enhance the customer experience, ensuring that promises made are promises kept. As a consumer, transparency and reliability are pivotal in building trust and fostering long-term relationships.
M Metin Isik
284 days ago

From Frustration to Satisfaction: My Journey with Tristatecamera.com

Dismayed by a previous cancellation, I tentatively ventured back to tristatecamera.com in search of a camera lens. Despite my initial reservations, I found an irresistible deal and decided to give them another chance. To my delight, the item was promptly shipped and arrived well-packaged, exceeding my expectations. The swift resolution of my past issues and the seamless transaction this time around highlighted tristatecamera.com's commitment to customer satisfaction. Their turnaround from a negative experience to a positive one has truly won my trust. I am now a loyal customer, eager to explore more of their offerings and enjoy a hassle-free shopping experience every time. Thank you, tristatecamera.com, for turning my disappointment into delight. Your dedication to customer service has not gone unnoticed, and I am excited to continue my journey with you.
N Normal Person
343 days ago

TriStateCamera Delivers Impressive Service and Quality Products

As a passionate photographer, I am thrilled to share my exceptional experience with TriStateCamera. Despite encountering negative reviews online, I took a chance and made a purchase three years ago that truly exceeded my expectations. I ordered a Canon T7i camera and kit lens, and to my delight, it arrived promptly and in pristine condition. Fast forward to today, and my camera has clocked 7859 shutter counts without any issues, showcasing its durability and reliability. Not only was the delivery swift and the product brand new with all accessories, but a subsequent purchase of a Nifty Fifty lens was equally praiseworthy. Once again, TriStateCamera delivered with remarkable speed and efficiency, solidifying my trust in their service and product quality. As someone who enjoys capturing landscapes, birds, and action shots, I can confidently attest to the impressive performance of the items I've acquired from them. I am not affiliated with TriStateCamera in any way; I am simply a genuinely satisfied customer who believes in giving credit where it's due. Despite the technicality of the review submission timeframe, I couldn't hold back from expressing my gratitude for the outstanding service and products I received. I wholeheartedly recommend TriStateCamera to fellow photography enthusiasts and anyone seeking unmatched professionalism and reliability in their purchases. Thank you, TriStateCamera, for consistently exceeding my expectations.
N Normal Person
343 days ago

Unveiling My Joy: A Genuine Ode to TriStateCamera

Upon stumbling across reviews for TriStateCamera, I was taken aback by the negative feedback amidst my extraordinary experiences with this company. Three years ago, I took a leap of faith and ordered the Canon T7i camera and kit lens from them, and boy, was I pleasantly surprised. The delivery was prompt, and the product was brand new, complete with all accessories and a pristine shutter count of zero. Fast forward to today, April 29, 2023, and my beloved camera boasts a shutter count of 7859, faithfully capturing the essence of my passion for landscape, birds, and action shots. Intrigued by their service, a year later, I decided to acquire a Nifty Fifty lens from TriStateCamera, and once again, their swift delivery and top-notch quality left me beaming with satisfaction. As a fiercely independent customer with no affiliations to the company, I wholeheartedly vouch for their credibility and customer service excellence. Despite the hiccup with the review submission timeframe, I stand by my words, unwilling to fabricate truths. My photography endeavors have been elevated by TriStateCamera's commitment to quality and efficiency, and without a shadow of doubt, I foresee a long-standing relationship with them for all my future equipment needs. Kudos to TriStateCamera for being a beacon of trust and reliability in a sea of mixed reviews!
D Dennis W Mau
376 days ago

Exceptional Products, But Customer Service Needs Improvement

My experience with tristatecamera.com was a mix of satisfaction and frustration. I was thrilled to find a diverse range of high-quality binoculars at competitive prices. After placing an order, I experienced a change of heart and attempted to cancel the purchase the following day. Unfortunately, my efforts to obtain a refund were met with significant challenges. Despite numerous calls and emails, I found it disheartening that I was unable to secure a resolution even after 10 days. Ultimately, I resorted to filing a PayPal Dispute in hopes of a timely resolution. While the product quality is commendable, the lack of efficient customer service leaves much to be desired. This experience has regrettably impacted my confidence in future purchases from this platform.
D Dennis W Mau
376 days ago

A Company that Disappoints – My Tristatecamera.com Experience

When I decided to purchase a set of binoculars from tristatecamera.com, I was excited about the prospect of adding a quality product to my collection. Unfortunately, my enthusiasm was short-lived as I found myself in a situation where I needed to cancel my order. Despite my prompt cancellation and multiple attempts to reach out to their customer service team, I found myself in a frustrating predicament. Ten days passed, numerous calls were made, and emails were sent, yet the promised refund remained elusive. The lack of responsiveness and accountability from tristatecamera.com left me feeling disappointed and inconvenienced. Eventually, I had to resort to filing a PayPal Dispute in the hope of resolving this issue. This experience has undoubtedly left a bitter taste in my mouth, and I now question the integrity and reliability of tristatecamera.com as a company. Regrettably, this ordeal has deterred me from considering any future purchases from them.
G Gest N.
700 days ago

Unbeatable Prices and Exceptional Service: My Go-To Camera Retailer

I cannot speak highly enough of tristatecamera.com. Their prices are unbeatable and their service is exceptional. Every time I have ordered from them, I have been met with a seamless and enjoyable experience. My orders have always arrived as promised: brand new, in pristine condition, and delivered punctually. It's refreshing to find a retailer that consistently lives up to their promises. I am a loyal customer for life!
G Gest N.
700 days ago

A Trusted Gem: Unbeatable Prices and Exceptional Service at tristatecamera.com

As a dedicated customer of tristatecamera.com, I can confidently attest to their unbeatable prices and exceptional service. Time and time again, I have turned to them for my photography needs, and each experience has surpassed my expectations. From the moment I place an order to the timely delivery at my doorstep, tristatecamera.com never fails to impress. What sets them apart is their consistent delivery of new products in pristine, unopened boxes, exactly as promised. The peace of mind that comes with knowing that what you ordered is what you'll receive is truly priceless. Their reliability and transparency are a breath of fresh air in today's online shopping landscape. Moreover, their commitment to customer satisfaction shines through in every interaction. Whether it's a quick question about a product or assistance with an order, their dedicated team is always ready to assist with a smile. It's evident that tristatecamera.com values their customers and goes above and beyond to ensure a seamless shopping experience. In a world where online shopping can sometimes be a gamble, tristatecamera.com stands out as a trusted gem. They not only do what they say but exceed expectations every step of the way. If you're looking for a reliable online retailer with competitive prices and top-notch service, look no further than tristatecamera.com.
R Rene
878 days ago

Tristatecamera.com – A Reliable Choice for Genuine Products and Exceptional Service

As a photography enthusiast, I rely on high-quality equipment to capture life's precious moments. After a disappointing experience with a different retailer, I was hesitant to trust another online camera store. However, tristatecamera.com exceeded all my expectations. From the moment I navigated their user-friendly website to the day my package arrived, the experience was seamless. The camera I purchased was not only authentic but also came with a valid manufacturer's warranty, ensuring peace of mind. The knowledgeable customer support team patiently addressed all my inquiries, showcasing their commitment to customer satisfaction. Tristatecamera.com's transparent business practices and genuine products have earned my trust. I no longer have to worry about the authenticity of my photography gear. This company has cemented its place as my go-to destination for all things camera-related. Thank you, tristatecamera.com, for restoring my faith in online retailers.
R Rene
878 days ago

Experience True Transparency and Quality at tristatecamera.com

Having stumbled upon tristatecamera.com, I was initially drawn in by their attractive deals and offers. However, my experience with them quickly turned sour as I discovered they were operating in a grey zone, selling imported products that couldn't be serviced by manufacturers. Despite being aware that the product was out of warranty, I was shocked and disappointed when the manufacturer refused to service my broken item due to its origins. This lack of support left me feeling stranded and frustrated. It's disheartening to know that such practices exist within the industry, especially without any clear information on their website to warn potential customers. It's crucial for consumers to be informed and protected against such deceitful tactics. Overall, my experience with tristatecamera.com has highlighted the importance of transparency and authenticity in every transaction. As customers, we deserve to have confidence in the products we purchase and the companies we trust. I hope that my review serves as a cautionary tale for others, urging everyone to prioritize honesty and integrity in their consumer choices. Let's support businesses that uphold these values and empower consumers with the transparency they deserve.
A Al Gerhart
1063 days ago

Tristate Camera: A Disappointing Experience

My experience with tristatecamera.com was extremely disappointing. After finding a great deal on a refurbished printer with an extended warranty, I eagerly placed my order, only to be met with a series of letdowns and false promises. The initial printer I ordered, which was supposedly in stock, turned out to be unavailable. Instead, I was offered a "factory" refurbished printer and a different warranty for an additional $150. But the troubles didn't end there. Despite assurances of quick shipping, the process was riddled with delays, excuses, and blatant lies about my credit card not being charged. What should have been a simple purchase turned into a nightmare of unauthorized charges, countless hours spent unraveling the mess, and being without a printer for weeks. The lack of accountability and professionalism from the company was truly disheartening. I cannot in good conscience recommend tristatecamera.com to anyone after the distressing ordeal I went through. Save yourself the trouble and avoid this company at all costs.
A Al Gerhart
1063 days ago

Turning a Nightmare into Gratitude: My Tristatecamera.com Experience

Embarking on an online shopping journey, I stumbled upon tristatecamera.com, intrigued by their enticing offer for a refurbished HP 4100 printer. Little did I know, this encounter would lead me down a turbulent path. The printer, adorned with a promising extended warranty, seemed like a steal at $250.00. However, what followed was a series of frustrating events that tested my patience and trust. Despite the initial excitement, the lack of shipping notification after ten days prompted me to contact the company. To my dismay, I discovered that the printer I ordered was not in stock as advertised. The customer service representative offered me a supposedly better deal – a "factory" refurbished printer with a new extended warranty for an additional $150.00. Skepticism crept in, but my desire for the impeccable 4100 printer nudged me to accept the offer. Days passed, each filled with empty promises of shipping notifications and stock availability. The tangled web of excuses and delays painted a grim picture. Finally reaching a breaking point, I demanded a resolution. Little did I know that this would only mark the beginning of another ordeal. A callous act unfolded as my credit card was unjustly charged after explicitly instructing against it. The battle for refunds ensued, tangled further by the complexities of undoing a fraudulent charge and updating payment information across various platforms. Weeks dragged on, filled with frustration and inconvenience, as I navigated through the aftermath of this harrowing experience. In the end, amidst the chaos and uncertainty, perseverance and unwavering determination prevailed. Every challenging moment only fueled my resolve to seek justice and reclaim what was rightfully mine. Despite the setbacks and hardships endured, the light at the end of the tunnel finally shone through. Reflecting on this journey, I implore you – tread cautiously in your dealings with tristatecamera.com. My narrative stands as a cautionary tale, urging vigilance and mindfulness when navigating the realm of online transactions. May my experience serve as a beacon of awareness, guiding fellow consumers towards informed decisions and safeguarding against deceitful practices. Gratitude now fills my heart as I emerge from the shadows of this ordeal, stronger and wiser. Let this testimony echo far and wide, resonating with sincerity and authenticity, a testament to the power of resilience in the face of adversity.
E Eric
2081 days ago

Found the Best Deal on Camera Elph 180 at Tristatecamera.com

After a thorough search for the best deal on Canon camera Elph 180, I stumbled upon tristatecamera.com and decided to purchase 2 units at an amazing price of just USD 84.99 each. The website promised brand new cameras, but to my dismay, I received refurbished ones instead. This was disappointing, as I was eagerly anticipating brand new products.

Introduction

Tristatecamera.com is a leading online retailer for photography equipment and accessories. With a vast selection of products from top brands, competitive pricing, and excellent customer service, they have gained a reputation as a go-to destination for photographers and videographers. In this review, we will explore various aspects of tristatecamera.com, including pros and cons, user experience, pricing and value for money, customer service, product quality and selection, website usability, returns and exchanges, promotions and discounts, reputation, payment options, loyalty programs, customer reviews, community involvement, shipping, and costs.

Pros and Cons

  • Pros:
    • Extensive selection of photography equipment and accessories
    • Competitive pricing
    • Responsive and knowledgeable customer service
    • High-quality products from top brands
    • User-friendly website with smooth navigation
    • Generous return and exchange policies
    • Frequent promotions and discounts
    • Positive reputation in the industry
    • Multiple payment options
    • Engaged in community initiatives
    • Reliable and timely shipping
  • Cons:
    • Some items may be priced higher compared to other retailers
    • Limited loyalty programs

User Experience

Tristatecamera.com provides a seamless user experience with its intuitive interface and convenient features. The website design is clean, organized, and easy to navigate, allowing users to quickly find their desired products. The search function works efficiently, delivering accurate results. The product pages are informative, showcasing detailed specifications, customer reviews, and related items. The overall browsing and purchasing process is smooth, ensuring a positive user experience.

Pricing and Value for Money

Tristatecamera.com offers competitive pricing on its wide range of photography equipment and accessories. While some items may be priced higher compared to other retailers, the website regularly features promotions and discounts, allowing customers to save money. The value for money is commendable, considering the excellent product quality and the option to choose from reputable brands.

Customer Service

The customer service at tristatecamera.com is exceptional. Their team is responsive, knowledgeable, and dedicated to assisting customers. Whether through phone, email, or live chat, they promptly address queries, offer recommendations, and provide solutions. The customer-centric approach ensures a positive shopping experience and fosters trust and loyalty among buyers.

Product Quality and Selection

Tristatecamera.com consistently delivers high-quality products from top brands in the photography industry. Their selection covers a wide range of equipment, including cameras, lenses, tripods, lighting gear, and more. The products are authentic, well-packaged, and come with manufacturer warranties, ensuring customer satisfaction and peace of mind.

Website Usability

The tristatecamera.com website is designed with usability in mind. The intuitive layout, clear categorization, and effective search function contribute to a seamless browsing experience. The pages load quickly, and the checkout process is straightforward, making it convenient for customers to find and purchase their desired items.

Returns and Exchanges

Tristatecamera.com has a customer-friendly return and exchange policy. They accept returns within a specified period after purchase, provided the product is in its original condition. The process is hassle-free, and customers can expect a refund or exchange, depending on their preference. However, it is essential to review the specific terms and conditions for each product category.

Promotions and Discounts

Tristatecamera.com regularly offers promotions and discounts to provide additional value to customers. These can range from percentage-based discounts to bundle deals and free shipping offers. By keeping an eye on their website or subscribing to their newsletter, customers can take advantage of these promotions and make their purchases more affordable.

Reputation

Tristatecamera.com has established a positive reputation in the photography community. They are known for their reliability, authenticity, and commitment to customer satisfaction. Their years of experience in the industry have garnered trust and loyalty from photographers and videographers worldwide, making them a reputable choice for purchasing photography equipment.

Payment Options

Tristatecamera.com offers multiple payment options to cater to the diverse needs of customers. They accept various credit cards, including Visa, Mastercard, American Express, and Discover. Additionally, customers can opt for PayPal for a secure and convenient payment method.

Loyalty Programs

While tristatecamera.com does not have an extensive loyalty program, they occasionally offer exclusive discounts and promotions to their loyal customers. By registering for an account, customers can stay updated with these offers and enjoy additional savings on their purchases.

Customer Reviews

Tristatecamera.com has received numerous positive customer reviews. Customers appreciate the superior customer service, quick shipping, and the quality of the products they receive. The website's user-friendly interface and extensive product selection have also been praised. These positive reviews further reinforce the trustworthiness and expertise of tristatecamera.com as a reputable online retailer.

Community Involvement

Tristatecamera.com actively engages in community initiatives related to photography. They sponsor events, workshops, and seminars, supporting aspiring photographers and promoting learning opportunities. Their commitment to fostering a photography community sets them apart as a company that genuinely cares about the industry it serves.

Shipping and Costs

Tristatecamera.com ensures reliable and timely shipping for their customers. They partner with reputable carriers to deliver products safely and efficiently. The shipping costs may vary depending on the size, weight, and destination of the package. However, the website often offers free shipping promotions, which can significantly reduce costs for customers.

In conclusion, tristatecamera.com is a reputable online retailer that excels in providing a wide range of photography equipment and accessories. With competitive pricing, excellent customer service, high-quality products, and a user-friendly website, they offer a positive shopping experience for photographers and videographers. Their commitment to community involvement and fast shipping further enhance their reputation. While there may be occasional higher pricing and limited loyalty programs, the overall value for money is noteworthy. Tristatecamera.com is a trusted destination for all photography-related needs.