Users Voice for Tropicfeel

17% users rated Terrible
4% users rated Poor
3% users rated Average
8% users rated Very Good
69% users rated Excellent
Pie Chart Review Representation for Tropicfeel
Tropicfeel Overall rating
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Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 22 Jul 2019

Last updated by on 10 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Nov 2022 5 5 3.9 4.5 5 1
Dec 2022 4.2 2 5 5 1.8 5
Jan 2023 5 5 3.1 4.1 5 1.5
Feb 2023 3.4 1 5 5 3.4 5
Mar 2023 3.7 5 5 5 3.1 5
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Detailed Tropicfeel Review by

Introduction:

Tropicfeel.com is a Barcelona-based company that offers innovative eco-friendly travel gear for conscious travelers. With a slogan like "pack less, travel more", Tropicfeel seeks to make traveling lighter and more sustainable without sacrificing comfort or style.

Pros:

- Tropicfeel's products are eco-friendly, made from recycled materials and biodegradable. - Their products are versatile, functional and stylish with a minimalist aesthetic. - The company offers a 30-day return policy and free shipping on orders over $79. - Tropicfeel is socially responsible, partnering with ethical factories and organizations to give back to communities.

Cons:

- Tropicfeel's products may be more expensive compared to other brands in the market. - Some customers have reported issues with sizing and fit, which may be a challenge for online shopping.

User Experience:

Tropicfeel.com's website is designed with a simple and clean interface, making it easy to navigate and find what you are looking for. The website provides detailed product descriptions, including materials used, dimensions, and features. Additionally, Tropicfeel regularly updates their website with new product launches and specials.

Pricing and Value for Money:

Tropicfeel's products are slightly more expensive than other brands in the market, but they compensate for it by offering unique features and eco-friendly materials that contribute to the overall product's long-term value. Customers can get value for their money by investing in durable and versatile travel gear designed for comfort and function.

Alternatives:

Other eco-friendly travel gear brands comparable to Tropicfeel include Patagonia, Cotopaxi, and Timbuk2.

Customer Service:

Tropicfeel's customer service is responsive and helpful, offering excellent customer support through email or their Live Chat service. They also provide a comprehensive FAQ section on their website to address any customer inquiries.

Product Quality and Selection:

Tropicfeel's products are made with durable materials, designed to withstand the rigors of travel. They have a wide range of products, including backpacks, sneakers, and accessories, all designed with eco-friendly materials.

Website Usability:

Tropicfeel's website is easy to navigate and user-friendly, presenting clear product descriptions and features. Customers can also easily access the Live Chat support feature and the FAQ section.

Returns and Exchanges:

Tropicfeel provides customers with a 30-day return policy, allowing customers to return or exchange goods for any reason. The product returned must be in its original condition and packaging.

Promotions and Discounts:

Tropicfeel runs occasional promotions, including discounts and coupon codes that customers can take advantage of to save money.

Reputation:

Tropicfeel has an excellent reputation in the market for creating innovative, eco-friendly travel gear. They are rated well on review websites, such as Trustpilot, with high praise for their unique features and sustainable materials.

Payment Options:

Tropicfeel accepts a range of payment options, including credit cards, debit cards, and PayPal.

Loyalty Programs:

Tropicfeel does not currently offer a standard loyalty program, but they do have a referral program where customers can refer friends and family and receive discounts on future purchases.

Customer Reviews:

Customers who have used Tropicfeel products provide positive feedback for their travel gear. Reviews consistently highlight the quality, durability, and style of the products.

Community Involvement:

Tropicfeel is socially responsible and actively involved in supporting ethical factories and charitable organizations. They also contribute a portion of their sales to environmental causes.

Shipping and Costs:

Tropicfeel provides free shipping worldwide on orders over $79. For orders below $79, shipping costs vary depending on the region of delivery. Estimated delivery times range from 5-8 business days for standard shipping and 2-4 business days for express shipping.

Tropicfeel Recent User Reviews

User Rating

5 stars

369

4 stars

89

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Reviewer Name: Manamax

Review Submission Date: 2023-02-05

Review Title: Good !
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Review Description: The shoes are really nice, very pretty ! Perfect for cold weather. I bought them for a trip to New York City in January, and they were perfect for the weather : Rain and cold.

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Reviewer Name: Wael

Review Submission Date: 2023-02-05

Review Title: Exchange Process
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Review Description: I got a pair of Geyser and regrettably the color did not match my expectations, still, reaching out to Tropicfeel they decided that they can proceed with a refund or exchange. And so decided to go with the exchange which went nice and smooth.

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Reviewer Name: Róisín

Review Submission Date: 2023-02-05

Review Title: Size issue
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Review Description: I had an issue with size. I ordered size 39 and the trainers that arrived were 1.5cm smaller than a regular size 39. Furthermore the return postal document clearly stated that ‘this is a free service’ but 7.90 was deducted for post.

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Reviewer Name: Herr P Kaiser

Review Submission Date: 2023-02-04

Review Title: Quality issues
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Review Description: The shoes have after 3 weeks of moderate usage already 2 problems:1.the end of one lace has been lost2. And this one is more annoying:The insole of the right shoe has been moving sinceday two.So every hour i have to step out of the shoe and fix it.For this price absolutely unacceptable quality.I'm expecting refunding or at least replacement...

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Reviewer Name: Allie Tolar

Review Submission Date: 2023-02-04

Review Title: If you’re looking for comfort and support, skip these shoes
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Review Description: I wouldn’t recommend these shoes at all. They’re very flat and unsupportive, when I walk part of the backs kept bending under my heel so it felt like they were coming off. When I reached out to customer service, you get a copy and paste response and they don’t really care if you’re satisfied with your order. I explained I wore the shoes once and that’s how I learned how bad they were and since they’re “used” there’s nothing they can do. Really disappointed because I thought this would be a great product.

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Reviewer Name: Jarrett Arbogast

Review Submission Date: 2023-02-03

Review Title: Excellent product and great customer…
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Review Description: Excellent product and great customer service! Had to return the "Shell" backpack as I didn't take a job I intended it for; however, I'll be purchasing it again for future use. Great design and utility!

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Reviewer Name: Rob Spence

Review Submission Date: 2023-02-03

Review Title: Received a great pair of trainers but…
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Review Description: Received a great pair of trainers but too big so sent back. Very quick replacement received, far far better service than any other company! Will highly recommend to everyone and I will happily purchase again, many thanks ??

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Reviewer Name: Ann Prosser

Review Submission Date: 2023-02-03

Review Title: This is my first time ordering
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Review Description: This is my first time ordering from TropicFeel and I wasn't sure what to expect. I was pleasantly surprised by the $25 off when sharing with a friend who also purchases a pair of shoes. Both my daughter and I bought a pair for our upcoming trip to Sicily. I think the shoes will be perfect. They arrived quickly and well packaged.

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Reviewer Name: Frances Allen

Review Submission Date: 2023-02-03

Review Title: Painless changing and replacing sneakers the wrong size
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Review Description: I recently bought two pairs of sneakers, both a size too large. I then bought a pair of one a size down, returning the original pair. Then I sent back the other pair exchanging for the size smaller.Tropicfeel made the whole process incredibly easy and responded quickly and sympathetically to my messages.Willl be back!

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Reviewer Name: hsin yung fong

Review Submission Date: 2023-02-03

Review Title: Order Delivery
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Review Description: delivery is a little disappointing since Tropic does not do delivery of orders to Malaysia but on the shipment box the shoes in actuality is shipped out from Malaysia.Delivery time is bad and there is no update till day 10 after my enquiry on shipment. so sad to see this level of service since i started to use this shoe brands since kick starter days.