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Introduction is a health-conscious and eco-friendly company that offers a wide range of organic, vegan, and cruelty-free products to help people balance their mind, body, and spirit. The website features a user-friendly interface that allows customers to browse through various categories and find products that suit their lifestyle and preferences. From natural skin care to plant-based supplements, True Balance has something for everyone who wants to live a healthy and sustainable life.

Pros and Cons

One of the main advantages of True Balance is the company's commitment to using only organic and natural ingredients in their products. This means that customers can enjoy the benefits of high-quality and chemical-free products without harming the environment or compromising their health. Additionally, True Balance offers free shipping on orders over $50, which is a great way to save money on delivery costs. However, some customers might find the prices of some products to be higher than those of other competitors.

User Experience offers a seamless user experience that allows customers to easily navigate the website and purchase products. The website features a clean and modern design that's easy on the eyes and enhances the overall shopping experience. The search function is easy to use, and customers can filter products by category, brand, price range and popularity, etc. All products are displayed with high-quality images and detailed descriptions, making it easy to choose products that meet your needs.

Pricing and Value for Money

True Balance offers a range of products at various price points. While some products are more expensive than what you would find at other health stores, the quality of the ingredients and the overall eco-friendly ethos of the company make them worth the investment. Moreover, they offer discounts and promotions throughout the year, which can bring down the cost of products and make them more affordable for customers.


If you are looking for alternative health and wellness stores, there are several options available online. Some popular ones include Thrive Market, Vitacost, iHerb, and Lucky Vitamin. While these companies offer similar products, each has its unique features and benefits that might suit your needs and preferences.

Customer Service

True Balance places a strong emphasis on providing excellent customer service. Customers can reach out to the company via email, phone, or live chat, and expect a timely and professional response. Additionally, the company offers free returns and exchanges within 30 days of purchase, ensuring customers are satisfied with their purchases.

Product Quality and Selection

True Balance offers a range of high-quality and natural products that are sourced from reputable suppliers. From protein powders to essential oils, the website offers a wide selection of products that cater to different health and wellness needs. Customers can also find products for specific dietary requirements such as vegan, gluten-free, and keto. All products are carefully curated to ensure they meet the company's standards of quality and sustainability.

Website Usability is designed to be user-friendly and accessible to all customers. The website loads quickly and is optimized for all devices including smartphones, laptops, and tablets. Navigating through the website is easy, thanks to the clear and concise menu options and intuitive product search function. The website also features a blog section that's regularly updated with health and wellness tips, recipes, and product reviews.

Returns and Exchanges

True Balance offers free returns and exchanges on all products within 30 days of purchase. To be eligible for a return or exchange, the product must be unused and in its original packaging. Customers are responsible for the cost of return shipping. For damaged or defective products, the company covers all shipping costs.

Promotions and Discounts

True Balance offers regular promotions and discounts on select products throughout the year. Customers can sign up for the company's email newsletter to receive updates on new products, discounts and promotions. Additionally, the company offers a loyalty program where customers can earn rewards points for their purchases that can be redeemed for discounts on future purchases.


True Balance has a reputation for providing high-quality and eco-friendly products that meet the needs of health-conscious consumers. The company has received positive reviews on social media platforms, and customers commend the company for its commitment to sustainability and quality. The company has also been featured in various publications for its innovative and natural product offerings.

Payment Options

True Balance accepts major credit cards such as Visa, MasterCard, and American Express. Customers can also pay using PayPal and Apple Pay, which are secure and convenient payment options.

Loyalty Programs

True Balance offers a loyalty program where customers can earn reward points for their purchases. For every dollar spent, customers earn one reward point. Reward points can be redeemed for discounts on future purchases. Additionally, customers can earn extra reward points by referring friends to the website or leaving reviews on their products.

Customer Reviews

True Balance has received positive reviews from customers, who praise the company's dedication to quality and sustainability. Customers commended the company for offering a wide selection of natural and organic products that meet their health and wellness needs. Customers also appreciated the excellent customer service and free returns and exchanges.

Community Involvement

True Balance is actively involved in supporting various non-profit organizations and causes that align with the company's values of wellness and sustainability. The company donates a portion of its profits to organizations that promote health and environmental causes.

Shipping and Costs

True Balance offers free shipping on all orders over $50. For orders below $50, shipping costs start at $4.99. Orders are processed and shipped within 1-2 business days, and shipping times vary depending on the location of the customer. International shipping options are also available, and customers can contact customer service for details.

Jini Jain Senior News Reporter

Hi, I'm Jini Reddy, an award-winning author and journalist from London. I'm best known for my two non-fiction books, Wanderland and Wild Times, both of which have received critical acclaim. Wanderland,...