Truebrowns User Reviews

Introduction:

TrueBrowns is an online Indian clothing brand that offers a vast range of ethnic wear collections, including sarees, lehengas, kurtas, dresses, and many more. This brand focuses on traditional designs with modern aesthetics to cater to the Indian audience's fashion needs. TrueBrowns has a unique approach to Indian ethnic wear, making it contemporary, comfortable, and stylish for today's women.

Pros and Cons:

Pros: - The website has a vast collection of ethnic wear, making it a one-stop-shop for all fashion needs. - The designs are unique, modern, and traditional, catering to different fashion preferences. - The clothing is made with high-quality fabrics and is comfortable to wear. - The brand offers worldwide shipping, making it accessible to customers across the globe. Cons: - The pricing range may not be affordable for everyone, making it a premium brand. - The website may not have a filter or sorting option for the customers to search for products based on their preference.

User Experience:

The TrueBrowns website has a clean and minimal design, making it easy to navigate. The website's homepage showcases the latest collections, promotions, and offers, making it easy for customers to stay updated. The website has a responsive design, making it accessible on different devices, including smartphones, tablets, and desktops. The website also offers a size guide for customers to make informed decisions while purchasing.

Pricing and Value for Money:

TrueBrowns offers premium quality clothing, which comes with a price range on the higher side. The clothing range starts from INR 4,000 and can go up to INR 30,000. However, the quality of the products justifies the price tag, making it a value for money brand. The brand also offers promotions and discounts from time to time, making it accessible to a wide range of customers.

Alternatives:

TrueBrowns's unique approach to ethnic wear makes the brand stand apart from its competitors. However, there are other brands like FabIndia, Biba, and W that offer similar collections.

Customer Service:

TrueBrowns offers excellent customer service, with a dedicated team to address any queries or concerns. The website also offers a live chat option, making it easier for customers to get their queries addressed in real-time. The brand also has a hassle-free return and exchange policy, making it convenient for customers to return or exchange products that do not meet their expectations.

Product Quality and Selection:

TrueBrowns offers premium quality clothing made with high-quality fabrics like silk, cotton, and linen. The brand focuses on traditional designs with modern aesthetics and offers a vast selection of ethnic wear, including sarees, lehengas, kurtas, dresses, and many more. The brand also offers customization options, making it easy for customers to get their desired fit and design.

Website Usability:

The TrueBrowns website has a clean interface, making it easy to navigate. The website offers a search option for customers to search for products based on their preference. The website also showcases the product details, including the fabric, color, and care instructions, making it easier for customers to make informed decisions before purchasing.

Returns and Exchanges:

TrueBrowns offers a hassle-free return and exchange policy. Customers can initiate a return or exchange within seven days of receiving their order, provided the product is unused and in the original packaging.

Promotions and Discounts:

TrueBrowns offers promotions and discounts from time to time, making it accessible to a wide range of customers. The website has a dedicated 'Sale' section, featuring the latest offers and discounts.

Reputation:

TrueBrowns has built a strong reputation for its unique approach to ethnic wear. The brand has a loyal fanbase, and its collections are often featured in leading fashion publications. The brand has also won several awards for its designs and quality.

Payment Options:

TrueBrowns offers convenient payment options, including credit/debit cards, net banking, and cash on delivery. The website also offers an EMI option for customers to pay in installments.

Loyalty Programs:

TrueBrowns does not offer any loyalty programs at the moment.

Customer Reviews:

TrueBrowns has positive customer reviews across various platforms. Customers appreciate the quality of the products, unique designs, and customer service.

Community Involvement:

TrueBrowns does not have any community involvement programs at the moment.

Shipping and Costs:

TrueBrowns offers worldwide shipping, with shipping costs varying based on the order's size and weight. The website also offers free shipping within India for orders above INR 10,000. The brand partners with reliable courier services to ensure timely delivery of the products. In conclusion, TrueBrowns offers premium quality ethnic wear with a unique approach to traditional designs. The website has a user-friendly interface, and the brand offers excellent customer service. The pricing range may not be affordable for everyone, but the quality of the products justifies the price tag. The brand offers worldwide shipping, making it accessible to customers across the globe. Overall, TrueBrowns is a value for money brand that caters to the modern Indian woman's fashion needs with a traditional touch.