Users Voice for Truemeds

15% users rated Terrible
5% users rated Poor
20% users rated Average
10% users rated Very Good
50% users rated Excellent
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Truemeds Overall rating
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Review article published on: 30 Jan 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Dec 2022 5 5 5 1.8 5 5
Jan 2023 5 1.5 1 5 1.4 5
Feb 2023 5 5 5 3.4 1.3 5
Mar 2023 5 5 5 3.1 5 5
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Detailed Truemeds Review by

Introduction is an online pharmacy that offers a wide range of high-quality prescription medicines and health-related products at reasonable prices. The platform was created with the aim of making healthcare more affordable and accessible to everyone. It offers a user-friendly interface and reliable customer service, making it an excellent choice for people looking for a convenient and trustworthy source of medication.

Pros and Cons

  • Competitive pricing
  • Easy order placement and delivery tracking
  • Good selection of high-quality medicines and supplements
  • Excellent customer service and support
  • Authenticity of products is guaranteed
  • Delivery may be more time-consuming compared to other online pharmacies.
  • The website has limited information on medical conditions and treatment options, which may be inconvenient for some.

User Experience

The website has a clean layout that makes it easy to navigate even for first-time users. Products are well-organized, and the search bar helps users find what they are looking for quickly. The ordering process is quick and seamless, and users can easily track their delivery status from the website.

Pricing and Value for Money offers competitive pricing, with discounts and promotions available regularly. However, the delivery charges may add up to the total cost of the order, and there may be minimum order values. Nevertheless, the company offers value for money with its wide range of products, authenticity guarantees, and excellent customer service.


Other online pharmacies in India that offer similar products and services include Netmeds, 1mg, and PharmEasy.

Customer Service offers excellent customer service and support, with a dedicated customer care team available through phone, email, or chat. Returns and refunds are processed quickly and efficiently, and the company resolves any issues promptly.

Product Quality and Selection offers a wide range of high-quality medicines and supplements from reputable brands. The platform follows strict quality control measures and guarantees the authenticity of all products sold.

Website Usability

The website is easy to navigate, with well-organized categories, a search bar, and clear product descriptions. The platform also offers helpful features such as a health tracker and a medicine reminder to help users manage their health and medication regimen more effectively.

Returns and Exchanges offers a 30-day return policy for all products, provided they are unopened and in their original packaging. Refunds are processed quickly, and the company offers free returns in some cases.

Promotions and Discounts offers regular promotions and discounts, including seasonal offers and cashback deals. The platform also has a referral program that rewards users for inviting their friends and family to the platform.

Reputation has built a strong reputation as a reliable and trustworthy source of prescription medicines and health-related products. The company has received positive reviews from customers, and it has a high rating on online review platforms.

Payment Options accepts various payment methods, including credit and debit cards, net banking, and e-wallets. The platform also offers cash on delivery for selected orders.

Loyalty Programs offers a loyalty program that rewards users for their repeat orders. Customers can earn reward points that can be redeemed for discounts and cashback deals.

Customer Reviews has received positive reviews from customers, praising its competitive pricing, product quality, and excellent customer service. Customers have also commended the platform for its convenient features, such as order tracking and medicine reminders.

Community Involvement is involved in various community initiatives, including partnering with NGOs and local organizations to support healthcare initiatives in underserved communities. The platform also raises awareness on healthcare issues through its social media channels.

Shipping and Costs offers shipping across India, with delivery times varying depending on the location. The company charges a nominal fee for delivery, and minimum order values may apply. In conclusion, is a reliable and affordable online pharmacy that offers a wide range of high-quality prescription medicines and health-related products. The platform provides ease of use, excellent customer service, and authenticity guarantees, making it an outstanding choice for customers looking for a convenient and trustworthy source of medication.

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