Users Voice for Truesportsfan

76% users rated Terrible
0% users rated Poor
0% users rated Average
2% users rated Very Good
22% users rated Excellent
Pie Chart Review Representation for Truesportsfan
Truesportsfan Overall rating
Customer Support
Pricing
Returns/Refunds
User Interface
Quality

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Review article published on: 31 May 2019

Last updated by on 06 Mar 2023

"The two things I love most about what I do is that I help people and I solve problems - it’s as simple as that. I help my organizations develop effective, relevant marketing content."
Oct 2022 5 4.7 4.2 2.5 4.6 4
Nov 2022 5 4.5 3.9 3 4.2 4.2
Dec 2022 1.7 5 5 5 5 5
Jan 2023 5 4.1 3.1 5 3.6 4.1
Mar 2023 1 5 5 1.8 5 5
Line Chart for Rating of peer stores

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Detailed Truesportsfan Review by

Introduction

Truesportsfan.com is an online retailer that specializes in selling sports-related merchandise. The website offers a wide range of products such as clothing, sportswear, accessories, equipment, and memorabilia from various teams and leagues across the world.

Pros and Cons

Pros: - Wide selection of products - Free shipping on orders over $50 - Competitive pricing - Easy navigation and search function on the website - Secure payment options Cons: - Limited international shipping - No loyalty program or membership benefits - Limited customer reviews

User Experience

Truesportsfan.com provides a user-friendly interface that allows customers to browse products easily. The website is organized by sport, team, and category, making it easy to find specific items. The search function is also efficient and can filter products by price, popularity, and other factors.

Pricing and Value for Money

The pricing of products on truesportsfan.com is competitive compared to other online sports merchandise retailers. The website has frequent sales and promotions, allowing customers to save more money. Customers can also purchase items in bulk, which can provide additional discounts.

Alternatives

Alternative online retailers for sports-related merchandise include Fanatics, NFLshop.com, and SportsMemorabilia.com.

Customer Service

Truesportsfan.com provides customer service through email and phone support. The website has an FAQ section that answers common questions about shipping, returns, payments, and other concerns.

Product Quality and Selection

Truesportsfan.com offers high-quality products from reputable brands. The website has a wide selection of items, including officially licensed merchandise from famous sports leagues such as NFL, NBA, MLB, and NHL.

Website Usability

Truesportsfan.com is easy to navigate and user-friendly. The website design is professional and modern with clear product images, descriptions, and prices. The checkout process is streamlined, and customers can easily track their orders.

Returns and Exchanges

Truesportsfan.com has a 30-day return policy for products that are unused and in their original condition. Customers can request a return by contacting the customer service team.

Promotions and Discounts

Truesportsfan.com offers frequent sales and discounts on various products. Customers can also sign up for the newsletter to receive exclusive offers and updates about new products.

Reputation

Truesportsfan.com has a good reputation for providing high-quality and authentic sports merchandise. The website has positive customer reviews and ratings on various platforms, including Trustpilot and Google Reviews.

Payment Options

Truesportsfan.com accepts various payment methods, including credit cards, PayPal, and Amazon Pay. The website also has a secure checkout process, ensuring customers' payment information is protected.

Loyalty Programs

Truesportsfan.com does not have a loyalty program or membership benefits.

Customer Reviews

Truesportsfan.com has limited customer reviews on the website. However, the website has positive ratings and reviews on Trustpilot and Google Reviews.

Community Involvement

Truesportsfan.com does not have a dedicated community involvement section. However, the website offers sports-related products that cater to various sports enthusiasts.

Shipping and Costs

Truesportsfan.com offers free shipping on orders over $50 within the US. The website also provides international shipping for a flat rate. Shipping costs depend on the location and type of product purchased. Customers can track their orders through the website.

Conclusion

Overall, truesportsfan.com is a reputable online retailer that offers a wide selection of sports-related merchandise at competitive prices. The website provides a user-friendly experience, secure payment options, and reliable customer service. Although there are some limitations, such as limited international shipping and no loyalty program, truesportsfan.com is still a reliable option for those looking for authentic sports merchandise.

Truesportsfan Recent User Reviews

User Rating

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Reviewer Name: Karen

Review Submission Date: 2022-11-29

Review Title: Did not deliver the item or refund
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Review Description: The item was out of stock and the refund kept failing and they did not answer their phone or emails

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Reviewer Name: Brett Walton

Review Submission Date: 2022-11-24

Review Title: They never had the item I purchased and…
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Review Description: They never had the item I purchased and evaded communication for over a month.

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Reviewer Name: Marie Allen

Review Submission Date: 2022-11-23

Review Title: I never received my purchase and I…
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Review Description: I never received my purchase and I never had a response from anyone and asked for a refund and never received. Very poor business in my opinion .Very disappointed

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Reviewer Name: Ann Gariety

Review Submission Date: 2022-11-10

Review Title: I never received part of my order
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Review Description: I never received part of my order. I have not heard back from them if and when i am getting the ohio state pacifers,

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Reviewer Name: John Kutera

Review Submission Date: 2022-09-02

Review Title: Great Product and Price
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Review Description: Great Product and Price. Fast delivery!! Strongly recommended!!

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Reviewer Name: Patrick Sollami

Review Submission Date: 2022-08-15

Review Title: Buyer Beware!
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Review Description: Ordered golf headcovers and they never arrived. Finally was reimbursed after 5weeks of waiting. A complete waste of time and terrible customer service.

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Reviewer Name: Sal Arroyo Jr.

Review Submission Date: 2022-07-01

Review Title: DO NOT order from this website
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Review Description: DO NOT order from this website. I placed an order and I NEVER received it!!!!! Save your money.

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Reviewer Name: Christy Hegedus

Review Submission Date: 2022-06-22

Review Title: I paid for a product and didn’t get it
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Review Description: I paid for a product and didn’t get it

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Reviewer Name: Linda J Antoine

Review Submission Date: 2022-06-21

Review Title: I ordered 2 items from you on June1…
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Review Description: I ordered 2 items from you on June1 2022 and I received one of the items but not the other one. I emailed you and you emailed me back but I still haven’t received my second item. I hope this issue will get resolved. I have ordered from you before and have never had any problems until now.

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Reviewer Name: DTurman

Review Submission Date: 2022-06-18

Review Title: I will never use this company again
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Review Description: I will never use this company again, it was my first and will be my last. I was constantly trying to get the status of my order. I finally got a response about 2 days later. He stated in the email I would get an answer in 24 to 48 hours, at this point I was ready to cancel my order. Well, 24 to 48 hours turned into about 7 to days. In the meantime, I contacted my credit card company with my concerns. The telephone number on the website is not answered, I left several messages and no one ever called me back.