Trustbasket Reviews

Voted Average (3/5)

646596 Votes

3 Reviews

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Fraudsters! Worst customer support and refuse to give refunds after returning order

TrustBasket Review: A Tale of Customer Disappointment and Unresolved Refunds As a customer of TrustBasket, I had an experience that left much to be desired. Initially, my excitement was palpable as I placed an order for 2 chic wire baskets on the 6th of January. Anticipating their arrival, I opted for cash on delivery for convenience. Upon receiving my order, I soon realized that the size of the baskets was incorrect. It was at this point that the customer support team at TrustBasket came into the picture. I embarked on the process of returning the items, initially encountering no issues. However, my optimism soon waned as the ordeal of obtaining a refund unfolded. The saga of the refund was nothing short of a rollercoaster ride. At first, I was informed that the reimbursement would be processed through a "Razor Pay" UPI link. Confident that the issue was being resolved, I patiently awaited the return of my funds. However, a month later, I was shocked to discover that the refund had purportedly been made to my bank account, despite receiving no intimation or update regarding the transaction. To compound matters, it became apparent that the account number used by TrustBasket was incorrect, with a crucial digit mistakenly omitted. Consequently, the funds found their way into a nonexistent account. The oversight on their part was simply astonishing - the absence of due diligence in ensuring the accuracy of the details led to an entirely avoidable predicament. What ensued was a frustrating deadlock, characterized by unyielding resistance on TrustBasket's part to rectify the situation. Their refusal to take responsibility and make amends for the blunder only served to exacerbate the ordeal. The lack of accountability and empathy further soured my experience as a customer. In retrospect, my encounter with TrustBasket was marred by inefficiency, negligence, and an alarming absence of customer-centric values. The disheartening nature of this experience has undoubtedly left an indelible mark, serving as a cautionary tale for those considering engaging with this establishment. In conclusion, the aftermath of this entire saga has left me profoundly disillusioned. TrustBasket's failure to address the issue in a timely and empathetic manner has cast a shadow on the integrity of their brand. My sincere hope is that prospective customers approach their transactions with TrustBasket informed by this cautionary tale, ensuring that they are cognizant of the potential pitfalls that may lie ahead.

Amazing Experience of Garden and indoor…

Transforming My Spaces with TrustBasket Pots & Planters: A Journey of Natural Elegance When I stumbled upon TrustBasket Pots & Planters, little did I know that it would change the way I perceive my living spaces. As an avid gardener and interior decor enthusiast, I am always on the lookout for products that can seamlessly blend nature with elegance. TrustBasket.com not only delivered on this but surpassed my expectations, essentially breathing life and vibrancy into my surroundings. The garden and indoor decors offered by TrustBasket are nothing short of extraordinary. The meticulously crafted pots and planters are a testament to the brand's dedication to both style and functionality. What particularly struck me was the sheer array of colors and designs available. From minimalist, modern designs to intricately detailed traditional pieces, there was something for every aesthetic preference. Not only did these pots and planters bring an explosion of color and greenery to my garden, but they also effortlessly integrated with my indoor decor. The versatility of TrustBasket's products allowed me to create stunning focal points within my home, adding a touch of natural beauty to every room. What truly sets TrustBasket apart is the quality of their products. Each piece exudes durability and resilience, standing the test of time and weathering the elements with grace. As someone who values sustainable and eco-friendly practices, I was delighted to discover that TrustBasket prioritizes the use of environmentally conscious materials in their creations, aligning perfectly with my principles. Additionally, the user experience on TrustBasket.com was seamless and enjoyable. Browsing through their extensive collection was a treat in itself. The detailed product descriptions and images provided a comprehensive understanding of each item, making it easy for me to select the perfect pieces for my home. The ordering process was efficient, and the delivery was prompt, ensuring that my excitement to adorn my spaces with TrustBasket's products was met with no delays. In conclusion, my journey with TrustBasket Pots & Planters has been nothing short of transformative. Their products have not only added a splash of natural elegance to my surroundings but have also seamlessly harmonized with my personal style. TrustBasket is not just a purveyor of pots and planters; it is a curator of experiences and a facilitator of personal connections with nature. I am now a loyal customer, forever grateful for the amazing experience that TrustBasket has brought into my life.

Very good website

High-Quality Products and Exceptional Customer Service Make TrustBasket a Top Choice TrustBasket.com has exceeded all my expectations with its exceptional range of products and top-notch customer service. From the moment I landed on their website, I was impressed by the unique selection of items that cater to various gardening and home needs. Unparalleled Product Quality One of the first things that caught my eye was the unparalleled quality of TrustBasket products. As a gardening enthusiast, I was thrilled to find a diverse range of innovative and durable gardening tools, organic fertilizers, and eco-friendly planters. The products were not only well-designed but also sustainable, reflecting a commitment to environmental responsibility. Upon receiving my order, I was even more impressed. The materials surpassed my expectations, showcasing the company's dedication to providing high-quality, long-lasting products. The organic fertilizers, in particular, yielded remarkable results, leading to healthier and more vibrant plants in my garden. Customer Service Excellence Besides the outstanding products, TrustBasket's customer service truly sets them apart. I had a few questions about the best planter for a specific type of plant, and the customer service team was incredibly knowledgeable and helpful. They provided me with personalized recommendations, demonstrating a genuine passion for their products and a deep understanding of gardening needs. Moreover, the efficiency of their shipping and the careful packaging further underscored their commitment to customer satisfaction. My items arrived in perfect condition and in a surprisingly short amount of time, showcasing their dedication to delivering a seamless and enjoyable shopping experience. Final Thoughts Overall, my experience with TrustBasket has been nothing short of exceptional. Their commitment to providing high-quality, sustainable products, coupled with their outstanding customer service, has earned my trust and loyalty. I highly recommend TrustBasket to anyone looking for reliable gardening and home products, backed by a team that genuinely cares about their customers' needs.