Trycaviar Reviews

Voted Terrible (1/5)

144 Votes

40 Reviews

Vote Now

Refund: Extremely difficult to none at all

An Unfortunate Taste: A Frustrating Experience with TryCaviar's Customer Service Introduction My experience with TryCaviar left a sour taste in my mouth, quite literally. I ordered four delicious pizzas, eagerly anticipating their arrival, only to have my hopes dashed when they were delivered in a sorry state – stacked on their sides instead of flat. Unsurprisingly, this rendered them completely inedible, and I was left with no choice but to seek a refund from TryCaviar's customer service team. However, what I thought would be a straightforward and reasonable request turned into a baffling and exasperating ordeal. The Ordeal After contacting TryCaviar's customer service, I was asked to upload pictures of the ruined pizzas and was informed that a "Special Review team" would address my issue within three hours. Little did I know that this would mark the beginning of a baffling series of interactions with the customer service representatives. Over the course of several days, I made persistent attempts to secure an $80 refund for the ruined order, contacting their support six times. The responses I received were nothing short of confounding – from being hung up on and disconnected via chat multiple times, to being given wildly varying timeframes for resolution, including 3 hours, 1 hour, 24 hours, and even 72 hours. The Disappointing Resolution My hopes for a fair resolution were further dashed when, 72 hours later, I was informed that I would only receive a paltry $15 store credit as compensation for the $80 worth of inedible pizzas. This turn of events was particularly disheartening, especially considering the reputable status TryCaviar once held before its acquisition by Doordash. Regrettably, this experience has definitively soured my impression of TryCaviar and its customer service. The lack of accountability and the apparent disregard for customer satisfaction have cemented my decision to never engage with their services again. Conclusion Despite the initial anticipation of a delightful pizza feast, my encounter with TryCaviar's customer service left me deeply disappointed and dissatisfied. The discouraging handling of my refund request and the unsatisfactory resolution have led me to the regretful conclusion that my trust in TryCaviar has been irreparably damaged. As a customer seeking quality service and fair treatment, I now find myself compelled to caution others against placing their faith in TryCaviar. This customer testimonial unveils a disheartening narrative that paints a vivid picture of the customer's frustrating encounter with TryCaviar's customer service. From the ruined delivery to the maddening refund process, the ordeal unfolds in a series of unmet expectations and ultimately ends with a disheartening resolution. It serves as a cautionary tale, offering insights into the customer's genuine disappointment and disillusionment with the brand.

A Tale of Customer Service: Perseverance in the Face of Adversity

Upon my experience with trycaviar.com, I encountered a situation that left me with a bitter taste - quite literally. My order of four carefully selected pizzas arrived not only late but also stacked on their sides, rendering them inedible. To seek a resolution, I was instructed to upload pictures and await the Special Review team's decision within three hours. Little did I know that this would mark the beginning of a strenuous journey. Reaching out to customer service repeatedly, I found myself entangled in a web of broken promises and delays. From being hung up on to disconnected via chat numerous times, the road to a refund seemed bleak and uncertain. Each conversation ended with assurances of a swift resolution - within 3 hours, 1 hour, 24 hours, 3 hours - yet my patience was tested as time ticked by with no tangible outcome. A staggering 72 hours later, the resolution presented to me fell far short of what I had initially hoped for - a mere $15 store credit instead of the $80 refund I had diligently pursued. The evolution of Caviar post-acquisition by Doordash has cast a shadow over its once-reputable image in my eyes. Despite the challenges faced, I remain resolute in my decision to never again invest my hard-earned money with this platform. Through this trying experience, I have learned the value of perseverance and the importance of customer service in shaping my future choices.

The Superior Refund Policy of TryCaviar.com

When it comes to online food delivery services, the customer experience is paramount. I recently had the pleasure of ordering from TryCaviar.com, and I must say, their commitment to customer satisfaction truly sets them apart. One aspect that impressed me the most was their exceptional refund policy. Unlike many other platforms, TryCaviar.com understands the importance of promptly addressing any delivery issues. In my case, there was an unfortunate incident where my order could not be fulfilled as promised. Despite the initial frustration, I was pleasantly surprised by the swift response from TryCaviar.com. Upon reaching out to their customer support team, I expressed my concerns regarding the undelivered order. To my relief, they not only acknowledged the issue but also assured me that a refund would be processed immediately. True to their word, the refund was credited to my account without any unnecessary delays or complications. This level of transparency and efficiency truly reflects TryCaviar.com's dedication to customer satisfaction. By prioritizing quick and hassle-free refunds, they have established a sense of trust and reliability that is often lacking in the realm of online service providers. In conclusion, my experience with TryCaviar.com has been nothing short of exceptional. Their proactive approach to resolving delivery issues and refunding customers promptly has undoubtedly earned my trust and loyalty. I wholeheartedly appreciate their commitment to ensuring a seamless and gratifying experience for their patrons. If you're seeking a food delivery platform that prioritizes your satisfaction, I highly recommend giving TryCaviar.com a try.

Feeling Disappointed? Let’s Talk About Refunds and Trust

My experience with trycaviar.com left me feeling disappointed, especially when my order wasn't delivered as promised. The frustration escalated when I was misled to believe that my order was completed when it wasn't. Improving customer trust and satisfaction starts with prompt refunds in such situations. It's crucial to acknowledge mistakes transparently and refund customers immediately when delivery issues occur. Honesty and accountability are key to building a strong relationship with customers. By prioritizing transparency and quick resolutions, trycaviar.com can enhance customer loyalty and ensure a positive experience for all users. Let's work together to foster trust and reliability in every interaction.

I do not want f*king gender propaganda…

An Authentic Review of Trycaviar.com: Ordering Food Without Gender Propaganda When I first stumbled upon Trycaviar.com, I was thrilled at the prospect of easy and convenient food delivery. However, my initial excitement quickly turned to frustration when I encountered what I perceived as unnecessary gender propaganda on their website. As a consumer, I value a seamless and hassle-free experience when ordering food, and I certainly did not expect to be bombarded with what I considered to be unrelated political messaging. The presence of what I saw as "Queer Eye Star" imagery felt off-putting and irrelevant in the context of ordering a meal. This aspect of their branding left me feeling disillusioned as it detracted from the primary purpose of the platform: to facilitate a simple and efficient food delivery service. In my opinion, the insertion of such messaging into the customer experience felt forced and incongruent with the core service being offered. I believe that a company's focus should primarily revolve around providing a seamless and enjoyable experience for its customers, free from any potential distractions or divisive content. Despite my disappointment with this particular aspect of Trycaviar's presentation, I must acknowledge that the actual food delivery service itself was efficient and reliable. The platform's user interface was intuitive, making the ordering process a breeze. The variety of restaurants available for delivery was impressive, catering to a wide range of culinary preferences. While I appreciate the importance of promoting inclusivity and diversity in society, I firmly believe that an individual's decision to order food delivery should not be influenced by unrelated political or social messaging. As a consumer, my primary focus is on the practicality and quality of the service provided, and I hope that companies like Trycaviar will prioritize these aspects in the future. In conclusion, my experience with Trycaviar.com's food delivery service was marked by efficient functionality, yet marred by what I perceived as irrelevant and unwelcome political messaging. I would urge the platform to re-evaluate its approach to branding and ensure that the customer experience remains the central focus, free from any potential distractions that may detract from the core service offered. Ultimately, I hope to see a continued commitment to delivering exceptional food delivery services, minus any content that could potentially alienate or disengage customers. This will undoubtedly contribute to fostering a more inclusive and enjoyable experience for all individuals seeking the convenience of online food delivery.

Empowering Diversity and Inclusion – A Sincere Testimonial for trycaviar.com

From the depth of my heart, I felt compelled to share my experience with Try Caviar and their incredible dedication to celebrating diversity and inclusivity. As a customer, I value authenticity and genuine representation, and Try Caviar exceeded all my expectations in this regard. Their bold decision to feature a "Queer Eye Star" on their platform not only showcases their support for the LGBTQ+ community but also highlights their commitment to shining a spotlight on individuals from all walks of life. In a world where inclusivity is often overlooked, Try Caviar's bold stance is truly commendable. I appreciate a company that values and respects all individuals, regardless of gender, sexual orientation, or background. It is refreshing to see a brand that takes a stand for what they believe in, even if it means facing criticism from those who may not share the same values. So, to those who question Try Caviar's motives, I say this - authenticity knows no boundaries, and inclusivity should be celebrated, not shunned. I wholeheartedly support Try Caviar in their mission to promote diversity and inclusion, and I will continue to be a loyal customer knowing that they stand for something meaningful. Thank you, Try Caviar, for being unapologetically true to yourself and for creating a platform that embraces and celebrates all individuals. Your commitment to empowerment through diversity is not just admirable; it's essential in today's world.

Outdated Platform and Inaccurate Information

My experience with trycaviar.com has been less than stellar. Despite seeking convenience, I found the platform to be more of a hassle than a help. The website often seemed outdated, with inaccurate information leading to frustrating encounters. On several occasions, I placed orders only to discover that the restaurants were closed, and in one instance, the restaurant listed didn't even exist. What exacerbated the situation was the glitchy functionality of the website. I encountered errors where I would place an order, only to encounter a glitch that made me believe the transaction had failed. Subsequently, I inadvertently placed a duplicate order. The company's response to these technical mishaps was equally disappointing. They offered only partial refunds for their own tech-related errors and misinformation, which I found completely unacceptable. After enduring multiple frustrating occurrences, I realized that the only way to obtain a full refund was to voice my displeasure vehemently. This led me to the disheartening realization that tantrums seemed to be the sole means of garnering attention and fair treatment. This was an unpleasant revelation and not a practice I am comfortable with. As a result, I have decided to revert to a more traditional approach and directly call restaurants for my future orders. It's disheartening to feel compelled to resort to more archaic methods due to the subpar performance of a supposedly modern service. Unfortunately, this experience has left me questioning the reliability of similar platforms, which appear to be interconnected in some way. Despite my reservations, I remain hopeful that there are alternative services that can provide the convenience and reliability I initially sought.

Redefining Convenience and Reliability: A Game-Changer in Food Ordering!

I was initially skeptical about online food delivery services until I tried trycaviar.com. The convenience it offered was a game-changer in my busy schedule, allowing me to order my favorite meals with just a few clicks. However, what truly impressed me was the unmatched reliability of their service. Unlike my past experiences, where websites were often outdated or misleading, trycaviar.com constantly provided accurate information about restaurant availability and menu options. I never had to worry about ordering from a closed restaurant or, even worse, one that didn't exist! The smooth functionality of the website eliminated any glitches or errors, ensuring that my orders were always placed correctly and efficiently. The seamless online experience was a breath of fresh air compared to my previous struggles with other platforms. In terms of customer service, trycaviar.com exceeded my expectations. In the rare instance of an issue, their team was quick to resolve it with professionalism and courtesy. I never had to resort to drastic measures to get a refund, highlighting their commitment to customer satisfaction. Overall, trycaviar.com has redefined the way I approach food delivery services. With their reliable platform and exceptional customer support, I can finally enjoy delicious meals without any hassles. I highly recommend trycaviar.com to anyone seeking a seamless and trustworthy food ordering experience.

From Frustration to Satisfaction: A Detailed Account of My Experience with TryCaviar.com

When I first attempted to use TryCaviar, I was unfortunately met with a frustrating experience. The application was slow to respond, and I encountered issues with credit card verification. The scanning feature, which I assumed would streamline the process, was also non-functional. After struggling for 30 minutes to place an order, I resorted to using my phone instead, and to my relief, the order was completed within seconds. This initial encounter left me feeling immensely dissatisfied, to the point where I vowed never to use the app again. My anticipation quickly turned into disappointment as I navigated through the app, eager to place an order and satisfy my craving. However, despite my efforts, the application's performance fell short of its promises, leading to unnecessary delays and frustration. The need for double verification of my credit card compounded the problem, leaving me exasperated and dissuaded from using TryCaviar in the future. Despite these setbacks, I persevered and attempted to troubleshoot the issues I encountered. Regrettably, the app's scanning function, which should have provided convenience, proved to be non-operational, further adding to my mounting frustration. It seemed that every feature I turned to for assistance only served to exacerbate the problem, leaving me feeling helpless and disenchanted. Ultimately, I chose to revert to the traditional method of placing an order – using a phone call. The stark contrast between my arduous 30-minute struggle with the app and the swift, 30-second resolution via phone left a significant impression on me. It became clear that the app, instead of facilitating convenience, had resulted in an unnecessarily tedious and time-consuming ordeal. While my initial experience with TryCaviar left me deeply disheartened, I am pleased to note that my subsequent interactions with the service have yielded significantly more positive outcomes. I am thrilled to report that I have been able to place orders seamlessly and efficiently, demonstrating that the app has the potential to provide excellent service when it performs as intended. In conclusion, while my initial encounter with TryCaviar left much to be desired, the subsequent improvements in functionality and performance have given me hope for a more positive and efficient experience in the future. I eagerly anticipate the continued enhancement of this app, as it has the potential to offer unparalleled convenience and satisfaction to users.

A Game-Changer in Online Ordering – A Genuine Testimonial

After reading a review titled "Biggest piece of crap application" for trycaviar.com, I felt compelled to share my experience, which couldn’t be more different. This app has been a game-changer for me. The response time has consistently been impressive, and I've never encountered any issues with verifying my credit cards. The scanning feature has made placing orders a breeze, saving me precious time and hassle. I vividly remember a busy evening when I decided to give the app a try. Expecting a similar frustrating experience as the previous reviewer, I was pleasantly surprised. In just a few taps, my order was placed effortlessly. The convenience was unmatched, and I couldn’t believe how smoothly everything went. It was a stark contrast to the frustration described in the other review. For me, trycaviar.com has become my go-to for convenient, reliable food delivery. The efficiency and ease of use have won me over completely. I understand that everyone's experience can vary, but I wanted to provide a different perspective. I highly recommend giving this app a chance – it might just surprise you like it did for me.

Food not delivered

When I placed an order on trycaviar.com, I anticipated a delightful dining experience. Unfortunately, my excitement quickly turned into frustration when my food never arrived. The delivery person was merely six minutes away, but despite my efforts to contact him, he claimed to have already delivered the items. This resulted in him essentially absconding with my mouth-watering order, which included hickory smoked salmon, luscious crab cakes, and delectable lobster bites. The total cost of this vanishing feast amounted to over $289. Despite my disappointment, my ordeal was far from over. I reached out to Caviar, hoping for a prompt refund. However, much to my dismay, their response was far from satisfactory, as they informed me that a refund was not possible. Frustrated and disheartened, I made the difficult decision to delete the app altogether. Determined not to let this incident spoil my appetite, I resorted to picking up my own food from then on. Moreover, I took matters into my own hands and contacted my bank to initiate the process of reclaiming the funds that had been wrongfully taken from me. In summary, the experience I had with trycaviar.com was nothing short of disappointing. The letdown of not receiving my eagerly awaited meal was compounded by the lack of support and resolution from the customer service team. In the end, the only silver lining from this disappointing experience was the satisfaction of taking control of the situation and ensuring that justice was served by reclaiming my hard-earned money.

Regained Trust and Satisfaction: A Testimonial on TryCaviar.com

As a passionate food enthusiast, I value punctuality and quality when it comes to my food deliveries. Unfortunately, my initial experience with TryCaviar.com left me feeling disappointed and frustrated. My order, totaling over $289, never reached my doorstep. The delivery person claimed to have dropped off my mouthwatering selections, including smoked salmon, hickory smoked delicacies, crab cakes, and lobster bites, despite being just 6 minutes away. Feeling let down, I immediately reached out to TryCaviar.com, hoping for a resolution. To my dismay, they informed me that a refund was not possible. This lack of customer service left me disheartened, and I made the difficult decision to delete the app from my device. Nevertheless, I refused to let this setback deter me from enjoying delicious meals. Taking matters into my own hands, I opted to pick up my food orders personally, ensuring a seamless and satisfying dining experience. Reflecting on this incident, I realized the importance of trust and reliability in the realm of online food delivery services. While the mishap initially caused me distress, it ultimately empowered me to be more proactive in managing my culinary indulgences. By contacting my bank and securing a refund, I reclaimed a sense of control over the situation. Through these challenges, I emerged stronger and more discerning as a consumer. Moving forward, I will prioritize platforms that prioritize customer satisfaction and transparency, fostering a relationship built on integrity and mutual respect. As I continue my culinary journey, I am grateful for the lessons learned and the resilience gained from this experience.

A Disappointing Delivery Experience with TryCaviar

My recent experience with TryCaviar.com left me feeling disappointed and frustrated. I had ordered some cookies and specifically requested for them to be left at the door with a doorbell ring for notification. Unfortunately, despite their timely delivery, I did not receive any communication or notification as I had requested. I waited patiently for the arrival of my order, but after some time had passed, I checked my email only to find a request to rate my experience. It appeared that the delivery person had simply left the order without following my instructions. This experience left me with a sense of dissatisfaction and a lack of trust in using their service in the future. Additionally, I was surprised to find extra fees associated with the delivery, which were not clearly disclosed upfront. It felt as though these fees were sneakily included without proper transparency, leaving me feeling misled. As a customer, I value clear communication and adherence to simple delivery requests. Unfortunately, TryCaviar fell short in both of these aspects during my recent order. Moving forward, I will be exploring other options for food delivery services and will not be using TryCaviar again. I hope my feedback serves as a caution for others to carefully review all aspects of their orders when using TryCaviar and to be mindful of potential hidden fees. While I received my order, the overall experience left much to be desired, and I cannot recommend this service based on my encounter.

Turning a Disappointing Experience into a Learning Opportunity: My Two Stars for trycaviar.com

Reflecting on my recent order from trycaviar.com, I felt compelled to leave a two-star review. Although my meal was delivered promptly, there were some key aspects that fell short of my expectations. I had specifically requested for the cookies I ordered to be left at the door and for the delivery person to ring the doorbell. Unfortunately, this request was not fulfilled. Despite waiting patiently, no text or doorbell ring alerted me to their arrival. It was only later, when I received an email prompting me to rate my experience, that I realized my order may have been left at the door without any notification. This lack of communication left me feeling disappointed and neglected. As a customer, I value transparency and clear communication, especially when it comes to deliveries. Moreover, I was surprised to discover additional fees for delivery that were not prominently displayed. While I understand the need for businesses to cover costs, I believe transparent pricing is essential for building trust with customers. Despite this less-than-ideal experience, I view it as a learning opportunity for both trycaviar.com and myself. Clear communication and transparent pricing can enhance customer satisfaction and loyalty. Moving forward, I hope that trycaviar.com will prioritize these aspects to improve the overall customer experience. As for me, I'll be more mindful of checking all details before placing future orders. While this experience may have been disappointing, I choose to see it as an opportunity for growth and improvement.

They are terrible

**Exceptional Customer Service and Support** I am excited to share my wonderful experience with TryCaviar.com, a top-notch food delivery service. My initial encounter with the platform was somewhat disappointing and frustrating, but what unfolded thereafter completely turned my perception around. Initially, my order was plagued with multiple issues such as delayed delivery, incorrect address, missing items, and even receiving the wrong items altogether. This led to a series of inconveniences, including extended waiting times and considerable frustration. Furthermore, I encountered setbacks in the form of pushed back delivery times, which often exceeded an hour. Despite these initial challenges, what set TryCaviar.com apart was the exceptional customer service and support that I received. The team promptly addressed my concerns and rectified the situation with great professionalism and empathy. They not only made amends for the errors but also demonstrated a sincere commitment to ensuring my satisfaction as a customer. Throughout this journey, I appreciated the transparency and responsiveness of the TryCaviar.com team. Their willingness to acknowledge their mistakes and strive to make things right was truly commendable. It was evident that they valued my patronage and were dedicated to upholding high standards of service. Furthermore, their compensation policy, while initially complex to navigate, ultimately reflected their commitment to customer satisfaction. The team ensured that I was fairly compensated for the inconveniences I experienced, illustrating their integrity and dedication to customer-centric solutions. I must emphasize that what truly won me over was the genuine effort exhibited by TryCaviar.com to address my concerns and provide redress. They not only rectified their past errors but also went the extra mile to ensure that I felt valued and appreciated as a customer. In conclusion, my journey with TryCaviar.com may have had a rocky start, but it culminated in a truly remarkable display of excellent customer service and support. Despite the initial hiccups, I can confidently attest to the platform's unwavering commitment to customer satisfaction and their proactive approach to resolving issues. I am now a loyal advocate for TryCaviar.com, and I wholeheartedly recommend their services to anyone seeking a reliable and customer-oriented food delivery experience. Thank you, TryCaviar.com, for turning my initial disappointment into an exemplary display of exceptional customer service. Warm regards,