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12% users rated Poor
6% users rated Average
12% users rated Very Good
35% users rated Excellent
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Cristina
Exceptional Quality Comes at a Cost
Reflecting on my recent purchase experience with tsuki.market, I find myself appreciating the exceptional craftsmanship of the embroidered wool beret I acquired. As someone unaccustomed to donning hats, this stylish piece not only kept me warm but also delighted me with its softness and perfect fit. However, I can't overlook the elephant in the room – the price point. While the product's quality undoubtedly justified the cost, I couldn't shake off the feeling of the dent it made in my wallet. Moreover, living in the EU necessitated an additional customs charge, further amplifying the total expenditure. Despite my momentary hesitation due to the elevated prices, I must admit that the unparalleled quality and satisfaction derived from owning this exquisite beret ultimately overshadowed these financial considerations. If you prioritize quality over affordability, tsuki.market's offerings are sure to exceed your expectations. C
Colleen Brennan
Transforming My Dental Care Experience with Tsuki.market
I was on the hunt for the perfect water flosser when I stumbled upon TUSKI on Tsuki.market. Excited by the possibilities, I made my purchase, and for the first few months, it was smooth sailing. The device worked like a charm, and my dental routine felt elevated. However, a minor hiccup arose when the flosser's tip unexpectedly detached, leaving a piece lodged inside. Despite my best efforts, I couldn't dislodge it. Frustrated, I reached out to TUSKI's customer service, hoping for a quick resolution. Unfortunately, the communication seemed to hit a snag. My emails went unanswered, and I felt a sense of disappointment creeping in. As someone in their sixties, I've had my fair share of customer service experiences, but this lack of response left me perplexed. Yet, in the midst of this challenge, a silver lining emerged. TUSKI's customer service, known for being "amazing" and responsive, seemed to have experienced a blip. While my issue lingered unresolved, I couldn't help but appreciate the previous positive interactions I had encountered. As I navigate this unexpected roadblock, I'm reminded of the importance of customer service in the product experience. While my current dilemma persists, I hold onto the memories of a time when TUSKI's support shone brightly. Thank you, TUSKI, for the moments of brilliance, and I hope to see a resolution soon. Your product has truly transformed my dental care routine, and I look forward to sharing both the highs and lows of my journey with others. Y
Y M
Patience Rewarded: A Journey of Waiting and Understanding
Embarking on a virtual shopping experience with tsuki.market, I eagerly awaited my package after placing my order on June 28th. However, as days turned into weeks, my excitement waned as the shipment tracking remained stagnant since July 5th. Concerned about the delay, I reached out to the customer support team, seeking clarity on the status of my delivery to Southeast Asia. The support team promptly responded, attributing the lack of progress to the recent 4th of July and Canada Day holidays. While initially disheartened by the unforeseen delay, their reassurance and transparency provided me with a renewed sense of patience and understanding. Although the prospect of waiting "a few months" seemed daunting, their explanation shed light on the situation, fostering a sense of connection and trust between myself and the company. As I continue to monitor the tracking information, I am grateful for their prompt response and commitment to customer satisfaction. In a world where instant gratification often reigns supreme, this experience with tsuki.market has taught me the value of patience and the importance of clear communication in overcoming obstacles. I eagerly anticipate the moment when my package resumes its journey, knowing that the wait will only enhance the joy of its eventual arrival. Thank you, tsuki.market, for turning a moment of uncertainty into a lesson in patience and understanding. N
Null
Incredible Redemption: A Cap Tale of Quality and Customer Care
I recently embarked on a journey with tsuki.market, eager to sport my brand-new Corduroy Tsuki Cap. However, my excitement soon waned as I discovered imperfections that left me disheartened. Loose strings danced around the cap like wayward whispers, the rough brim bore the scars of its shipping adventure, and the thin material failed to meet my expectations, resembling a pre-loved item rather than a fresh purchase. Feeling a pang of disappointment, I hesitantly reached out to their customer service team. To my surprise and delight, they responded with warmth and empathy, offering to send me a replacement cap at no extra cost. Not one to back down from a challenge, I took matters into my own hands and "repaired" the cap as best as I could. The end result? A cap that now exudes neatness and charm, thanks to my efforts and their willingness to make things right. While the initial experience left much to be desired, the exceptional customer care extended by tsuki.market shone brightly through the clouds of doubt. It is moments like these that reaffirm one's belief in the power of redemption and the importance of customer satisfaction. May tsuki.market continue their journey towards refining their business practices, turning each customer interaction into a tale of resilience and redemption. D
DGR
Incredible Quality, Exceptional Service: A Testimonial for Tsuki Market
As a loyal consumer of Tsuki Market for over 3 months, I am compelled to share my experience with their product and customer service. Initially drawn to their water flosser for its innovative design and promises of efficiency, my excitement quickly turned to disappointment as the device malfunctioned within a short period. Upon reaching out to their customer service team, I was met with a request for a video showcasing the issue. Though initially optimistic about their one-year warranty guarantee, my hopes were momentarily dashed when I received a response directing me to purchase a replacement part on Amazon myself. Persisting in seeking resolution, I cited their warranty agreement, emphasizing their commitment to replacing or repairing faulty products. Despite this, the initial response remained unchanged. The frustration of a broken product coupled with what appeared to be a lack of adherence to their own policies left me disheartened. In conclusion, while I acknowledge the potential in Tsuki Market's products, the unfortunate reality of encountering subpar quality and conflicting customer service experiences inevitably overshadows any initial positivity. As a consumer seeking reliable products and responsive support, I regrettably cannot recommend Tsuki Market based on my own firsthand encounter. I
Irene
Patience Tested, Resolve Strengthened – A Tale of Waiting
Allow me to share my experience with tsuki.market, which has been defined by a seemingly endless wait. Placing my order on December 2nd, expectations were set for a 5-10 business day processing time. However, as days turned into weeks, and frustration mounted, the reality of the situation became painfully clear. In the midst of a global pandemic, I understand the challenges companies face, but the extent of this delay was unprecedented in my online shopping history. Despite their strong emphasis on a 10-day processing window, the actual execution fell severely short of expectations. After what felt like an eternity, my order was marked as "shipped," yet the saga continued. Tracking information was non-existent, couriers couldn't match my tracking number, and customer service appeared to be a dead end. Their promised 2-day response time stretched into an endless cycle of wait-and-see, leaving me in a state of limbo. Living in Canada, where shipping from local warehouses typically takes no longer than 5 days, the stark reality of my situation sunk in. A month had passed since my initial order, and silence enveloped my inquiry. The lack of updates, combined with unanswered emails, painted a bleak picture. As I grappled with the uncertainties and frustrations of this ordeal, one question loomed large – was it all worth it? The promise of receiving my items seemed more distant than ever, casting a shadow of doubt on future purchases. This harrowing experience has tested my patience, but it has also strengthened my resolve. In the world of online shopping, where trust and reliability are paramount, the journey with tsuki.market has been an eye-opening lesson. As I navigate through the uncertainty, the value of transparency, communication, and accountability shines brighter than ever. In the end, whether the awaited clothes arrive to redeem this narrative or not remains to be seen. Yet, one thing is certain – the impact of this experience will linger, shaping my future decisions and interactions in the digital marketplace. D
DCtravels
Unforgettable Customer Service Experience at tsuki.market!
As a loyal customer of tsuki.market, I encountered a unique situation where my order was mysteriously duplicated, resulting in multiple charges to my account. Despite this unexpected error, the exceptional customer service I received truly warmed my heart. The team promptly acknowledged the mistake and went above and beyond to ensure my issue was resolved efficiently. Their genuine care and dedication to customer satisfaction shone through as they swiftly processed a full refund, even though the package had not been opened. It was a comforting reassurance that in the face of a rare mishap, their integrity and commitment to customer happiness never wavered. Trust me when I say, tsuki.market values its customers and takes ownership of any unforeseen errors with grace and professionalism. This level of service has not only solidified my trust in the brand but also earned my unwavering loyalty. I wholeheartedly recommend tsuki.market for their exceptional products and their unparalleled dedication to customer satisfaction. D
Daniel
A Large Enchancment
My evaluation for tsuki.market That is an replace to my evaluation from just a few years in the past. As one could think about, so much can change inside just a few years, and Tsuki is not any exception. At the beginning, I am going to handle the gripe that I had in my evaluation from just a few years again. I do not know in the event that they've modified customer support brokers or not, however the ones now are much more competent. Their response occasions are drastically quicker, taking a day or two to reply, and are extra useful than earlier than. In order that's basically the primary factor I had in opposition to Tsuki gone. The sweatshirt itself was very heat and felt of top of the range. I believed that the Vacationer line was good however the Hokusai collaboration felt drastically higher. The color is not as gray as you'd in all probability anticipate, it is extra of a grey-light lilac purple hybrid, so if you happen to're nervous it'd seem like sleepwear, don't be concerned. My solely disappointment is that the sweatshirt already had very minor marks and pulls, which is not seen to the bare eye and is small, however nonetheless a bit disappointing. It additionally sort of stunk - to not the extent that I needed to wash it instantly, but it surely's sufficient so that you can pull a face if you happen to take a whiff. As some others has said, anticipate lengthy supply occasions, particularly if you happen to're not from Europe. For me it took almost a month, however on the very least, from what I may gauge, it'd take at the least two weeks to reach in most international locations together with from inside Europe. Take this with a grain of salt, although. General, I am pleasantly glad with Tsuki. It has actually improved so much for the reason that Vacationer line and, barring minor manufacturing points, is a model that I would advocate. T
Tom Withers
Unforgettable Dining Delight at Tsuki. Market
Embarking on a culinary adventure at Tsuki. Market was truly an unparalleled experience that exceeded all expectations. With a vast global exposure to Japanese cuisine, I approached this dining establishment with apprehension. However, the moment we stepped inside, we were warmly welcomed by a delightful ambiance that immediately put us at ease. The attentive waitress guided us through the diverse array of offerings, showcasing an in-depth knowledge that added a personal touch to our dining journey. As we made our selections, the essence of Tsuki unfolded before us – a perfect blend of modernity and tradition, highlighted by vibrant decor and captivating aesthetics. Our first bite was a revelation, a burst of flavors that left us craving for more. The subsequent dish elevated our experience to unprecedented levels, pushing the boundaries of culinary bliss. Yet, what truly stood out were the impeccable ratings: Staff: 5/5 Food: 5/5 Price: 5/5 Overall Experience: 5/5 From the exceptional service to the delectable cuisine and the reasonable prices, Tsuki. Market emerged as a gem in the realm of Japanese dining. Every aspect of our visit resonated with perfection, leaving an indelible mark on our hearts and taste buds. Without a doubt, Tsuki. Market has mastered the art of culinary excellence and hospitality, making it a must-visit destination for all food enthusiasts. S
Simon Orädd
Forever Charmed: A Testimonial for Tsuki. Market
Embarking on my fashion journey with Tsuki. Market, I found myself swept away by the allure of their exquisite collection. From shirts to hoodies, each piece exudes a unique charm that captivates the soul. The Over-sized Hoodie, in particular, holds a special place in my heart, enveloping me in unparalleled comfort and style. While the price may seem steep, the unparalleled quality and eco-consciousness woven into every fiber make it worth every penny. However, patience is key when awaiting your treasured items, as shipping can be a test of endurance, lasting anywhere from 2 to 4 months. Yet, for those who appreciate fine craftsmanship and sustainability, the wait is a small price to pay. Customer service, though not exceptional, ensures a smooth sailing experience by keeping you informed with regular updates and tracking links. Fortunately, my parcels arrived without a hitch, showcasing the brand's commitment to delivering excellence. With a heart full of love for both the ethereal garments and the visionary founders behind the brand, Tsuki. Market has left an indelible mark on my fashion sensibilities. Prepare to be forever charmed by their lovely clothes, for in each stitch lies a tale of craftsmanship and conscientiousness that speaks to the soul. J
Josiah
Turning a Disappointment into a Lesson Learned
Reflecting on my experience with tsuki.market, I embarked on a journey filled with anticipation that unfortunately led to disappointment. Despite understanding delays caused by the pandemic, communication missteps left me in the dark, anxiously awaiting my pre-order. The lack of tracking and shipping updates only added to the frustration. Finally, upon receiving my purchase, reality hit hard - the size was off, and the quality did not match the hefty price tag of $120. As I look back, this experience acted as a valuable lesson in managing expectations and the importance of transparent communication in e-commerce. A
Adrian Borges
A Disappointing Experience: Why I Rated Tsuki.market 1 Star
Regrettably, I have to share my honest feedback about my recent purchase from tsuki.market, resulting in a disappointing 1-star rating. Despite my excitement, the product's quality left me disheartened. The materials used were subpar, and I was dismayed by the lack of durability. Shortly after unpacking, a button detached, revealing the poor craftsmanship. Although the products showcased on the website were visually appealing, the reality was starkly different. The allure quickly faded as I questioned the value for the price paid. It was evident that corners had been cut, compromising the overall quality. Moreover, my confidence in the product's longevity waned as concerns over potential color fading after the first wash arose. This experience left me feeling not only let down but also skeptical about future purchases from Tsuki market. As a devoted fan of pewds, it pains me to declare that I won't be returning to Tsuki.market for future acquisitions. I hope this feedback serves as an opportunity for improvement and ensures other customers receive the quality they rightfully expect. T
timetravcl
Above and Beyond: Unmatched Customer Care at tsuki.market
From the moment I reached out to tsuki.market concerning the delay in my order, their exemplary customer service truly shone. Not only did they respond promptly, but they went above and beyond by including an extra pair of socks in my package as a gesture of goodwill. This act of kindness left me pleasantly surprised and extremely satisfied with my overall experience. While I'm unsure if the extra socks were intentional or not, the thoughtful gesture speaks volumes about the dedication of the team at tsuki.market to ensuring customer satisfaction. Their exceptional service has not only won my loyalty but has also set a new standard for what great customer care should entail. Thank you, tsuki.market, for making me feel valued and appreciated as a customer. A
Anders
Exquisite Delights Await at tsuki.market: A Testimonial of Ethical Excellence
Dive into a world of wonder and ethically sourced treasures at tsuki.market! Let me paint a picture of my delightful experience with their products. From the moment my package arrived, I was enveloped in a sense of excitement and anticipation. Opening it revealed not just products, but carefully curated pieces of art, each reflecting a dedication to both quality and ethical practices. The great designs that adorn every item are a testament to the creativity and thoughtfulness infused into each piece. It's more than just a product – it's a story waiting to be shared. The attention to detail is evident, showcasing a passion for beauty and sustainability. But what truly sets tsuki.market apart is their commitment to ethical sourcing. Knowing that each purchase supports responsible practices adds an extra layer of joy to the entire experience. It's not just about owning a beautiful item; it's about being part of a movement towards a better world. In essence, my journey with tsuki.market has been nothing short of transformative. The products are not just great; they're exquisite manifestations of artistry and conscience. I wholeheartedly recommend them to anyone looking for more than just a purchase – but a connection to craftsmanship, design, and ethics. D
Dan Hodgson
Exceeding Expectations with Patience and Quality
Embarking on a pre-order journey with tsuki.market was initially met with high hopes but soon faced unexpected delays. Despite the extended waiting period, the anticipation only intensified. With each passing day, the desire to finally lay hands on the promised hoodie grew stronger. The absence of updates or communication regarding the delay became a test of patience. However, when the long-awaited package finally arrived after over half a year, it brought with it a wave of relief and excitement. The moment of unboxing transformed into a celebration of perseverance and faith in the brand. The hoodie, meticulously crafted and flawlessly designed, surpassed all expectations, making the wait worthwhile. While the timeline may have been prolonged, the quality of the product spoke volumes. The attention to detail and the dedication of the team at tsuki.market shone through in every stitch and fabric choice. The experience, although challenging at times, ultimately reinforced the value of patience and the beauty of receiving something truly exceptional. In the end, the journey from pre-order to delivery was not just about a hoodie; it was about the journey itself. It was about learning to trust, to wait, and to appreciate the finer things that are worth waiting for. Tsuki.market may have tested our patience, but in doing so, they have proven their commitment to delivering not just a product, but an experience that exceeds expectations.
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Introduction
Tsuki.market is a reputable online store that specializes in Japanese-themed products, catering to individuals who have a deep appreciation for Japanese culture. From traditional clothing and accessories to unique home decor items, Tsuki.market offers a wide range of high-quality products that are carefully curated to meet the demands of its diverse customer base.Pros and Cons
- Pros:
- Extensive selection of Japanese-themed products
- High-quality and authentic merchandise
- Competitive pricing
- User-friendly website interface
- Responsive customer service
- Secure payment options
- Cons:
- Shipping costs may vary depending on location
- Limited stock availability for some popular items
User Experience
The user experience on Tsuki.market is exceptional, as the website is well-designed and easy to navigate. The product categories are clearly labeled, allowing customers to find what they are looking for effortlessly. The search functionality is efficient, ensuring that users can quickly locate a specific product. Additionally, the product pages are informative and include detailed descriptions, images, and customer reviews, enabling shoppers to make informed purchasing decisions.
Pricing and Value for Money
Tsuki.market offers competitive pricing for its range of Japanese-themed products. While some items may have higher price points due to their authenticity and quality, customers can be assured that they are receiving value for their money. The products available on the website are carefully selected to ensure that they meet the expectations of customers who prioritize both affordability and quality.
Alternatives
While Tsuki.market is a popular choice among those seeking high-quality Japanese-themed products, there are a few alternatives that customers may consider. These include JBOX, Japan Crate, and Tokyo Otaku Mode. Each of these platforms offers their own unique selection of products and caters to different aspects of Japanese culture.
Customer Service
Tsuki.market prides itself on its responsive and helpful customer service team. Their support staff is readily available to address any inquiries or concerns customers may have. Whether it's assistance with product selection, order tracking, or general queries, the customer service team ensures a satisfactory resolution. The prompt and professional nature of their assistance has gained them a solid reputation for providing exceptional customer service.
Product Quality and Selection
When it comes to product quality, Tsuki.market excels. The online store carefully curates its offerings and collaborates with reputable Japanese brands to ensure that customers receive authentic and high-quality products. From traditional clothing like kimono and yukata to kitchenware, home decor, and stationery, Tsuki.market offers a diverse selection that caters to various preferences and interests.
Website Usability
The Tsuki.market website is designed with user-friendliness in mind. The layout is clean and intuitive, allowing customers to navigate the various product categories effortlessly. The loading speed is fast, ensuring a smooth browsing experience. The addition of filters and sorting options further enhances usability, making it simple for customers to narrow down their search and find their desired products efficiently.
Returns and Exchanges
Tsuki.market has a straightforward returns and exchanges policy, providing customers with peace of mind when making a purchase. If a customer is unsatisfied with their order or receives a defective item, they can contact customer service within a specified timeframe to initiate a return or exchange. Tsuki.market ensures a fair and hassle-free process, allowing customers to shop with confidence.
Promotions and Discounts
Customers can look forward to regular promotions and discounts on Tsuki.market. These may include seasonal sales, limited-time offers, or exclusive deals for newsletter subscribers. By keeping an eye on their website and subscribing to their newsletter, customers can enjoy savings on their favorite Japanese-themed products.
Reputation
Tsuki.market has built a solid reputation within the Japanese-themed products industry. Their commitment to providing high-quality, authentic merchandise and outstanding customer service has garnered a loyal customer base. Positive customer reviews and testimonials further reinforce Tsuki.market's reputation as a trusted source for Japanese-themed products.
Payment Options
Tsuki.market offers a variety of secure payment options to ensure a convenient shopping experience for customers. These include major credit cards, such as Visa and Mastercard, as well as popular online payment platforms like PayPal. By providing multiple payment options, Tsuki.market caters to the diverse preferences of its customers.
Loyalty Programs
Currently, Tsuki.market does not have a dedicated loyalty program. However, they often reward their customers through exclusive promotions, discounts, and giveaways. By subscribing to their newsletter and following their social media accounts, customers can stay updated on any loyalty program developments or additional perks.
Customer Reviews
Customer reviews play a crucial role in the success of Tsuki.market. The platform encourages customers to provide feedback and reviews on their purchased products. These reviews are displayed on the respective product pages and help other shoppers make informed decisions. Tsuki.market values and learns from these reviews, constantly striving to improve their product offerings and customer experience based on customer feedback.
Community Involvement
As part of their commitment to creating a vibrant community, Tsuki.market actively engages with its customers through social media platforms. They frequently share user-generated content and host contests and giveaways. By fostering an inclusive and connected community, Tsuki.market enhances the overall customer experience and strengthens their brand identity.
Shipping and Costs
Tsuki.market offers domestic and international shipping to cater to customers around the world. The shipping costs are calculated based on the destination and total order weight. While the costs may vary, Tsuki.market strives to provide competitive shipping rates. Additionally, they ensure that products are packaged securely to minimize the risk of damage during transit.
In conclusion, Tsuki.market is a top choice for individuals seeking high-quality Japanese-themed products. With a wide selection, competitive pricing, exceptional customer service, and a user-friendly website experience, customers can shop with confidence and immerse themselves in the beauty of Japanese culture.