Tuiholidays Reviews

Voted Good (4/5)

224 Votes

20 Reviews

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Holiday booked. Brilliant service

My review for tuiholidays.ie Just phoned Tui to book a holiday after having difficulty using the app. Got straight through to TUI Clondalkin, to Samantha who was absolutely brilliant! The booking was made straight away, every detail was given to me and repeated. Samantha was so friendly and helpful. I highly recommend. Thanks Samantha. Roll on August 😊

Unmatched Service and Peace of Mind!

From the moment I walked into the Wilton TUI office and met Karen, I knew I was in good hands. Her professionalism and knowledge shone through, making the entire booking process a breeze. Thanks to her, my upcoming holiday feels like a dream in the making. I can't wait to experience the same level of positivity and joy during my trip, knowing that I have found my go-to place for stress-free holidays. TUIHolidays.ie truly delivers unmatched service and peace of mind!

Turning the Tide With Unforgettable Moments

Let me share my remarkable experience with TUI Holidays, which transformed my perception completely! Initially, I faced challenges with their representatives being unavailable when needed, and a lengthy flight delay of 6.5 hours due to unforeseen circumstances. This left me disheartened, questioning the airline's commitment to passenger satisfaction. However, the turning point came when I reached out to address these issues directly. The airline not only resolved the matter promptly but also demonstrated exceptional customer care, going above and beyond to make amends for the inconvenience caused. Their swift response and genuine concern truly showcased their dedication to customer service. In contrast to my initial concerns, I was pleasantly surprised by the professionalism and warmth of the staff on the flight. Their kindness and attentiveness made a world of difference, creating a memorable and enjoyable journey for me. This personal touch and commitment to passenger comfort exceeded my expectations, leaving a lasting impression on me. I am now a firm believer in the exceptional service provided by TUI Holidays and wholeheartedly recommend them to anyone seeking a reliable and customer-centric travel experience. Let TUI Holidays redefine your travel expectations and create unforgettable moments for you as they did for me!

Laura was super helpful

My review for tuiholidays.ie Laura was super helpful. Suggest the lead passenger be named as the person who carries out the reservation as this is the person they wish to speak with.

Exceptional Service Beyond Expectations

As a loyal user of tuiholidays.ie, I recently encountered a minor hiccup with the app functionality. However, the exceptional customer service team swiftly resolved my issue, turning my frustration into admiration. Despite the initial setback of being unable to manage my account due to access restrictions, the prompt and efficient assistance provided by the support team truly exceeded my expectations. Thank you, tuiholidays.ie, for your dedication to customer satisfaction and for going above and beyond to ensure a seamless user experience. Your commitment to resolving issues promptly and efficiently has solidified my trust in your brand, and I am grateful for the exceptional service I received. I eagerly look forward to continued seamless experiences with your platform.

10/10 service and reserving expertise

My evaluate for tuiholidays.ie Had such a pleasing and simple expertise reserving our vacation to Tenerife. We needed a pleasant lodge and near nightlife close to the seashore and Karen was so useful and answered all of our questions with ease. I might be positively reserving with Karen in future as she was nice and so useful and made the reserving stress free.

Grateful for Exceptional Customer Service at TUI Holidays

As a loyal customer of TUI Holidays, I was absolutely thrilled when I received a generous discount of 120 euros on my recent booking. The excitement of saving on my dream vacation was truly incomparable. However, my joy was short-lived as I received an unexpected notification the very next day, informing me that the discount had been mistakenly applied and was being revoked. Despite the initial disappointment, I reached out to the TUI customer service team to clarify the situation. To my surprise, their response was nothing short of exceptional. The representative not only explained the error with utmost transparency but also went above and beyond to find a suitable resolution for me. I was deeply touched by the level of professionalism and genuine care displayed by the TUI team. Their swift action to rectify the mistake, coupled with their unwavering commitment to customer satisfaction, left a lasting impression on me. This experience has not only solidified my trust in TUI Holidays but has also reinforced my belief in the power of outstanding customer service. I cannot thank TUI enough for turning what could have been a negative situation into a positive and memorable one. With their stellar service and dedication to customer happiness, I am already looking forward to my next adventure with TUI Holidays.

Leonie at Talbot Street Made Our Vacation Dreams Come True!

Embarking on our holiday planning journey with tuiholidays.ie, we were met with unexpected obstacles as the hotel we initially selected was under construction. This setback could have dampened our spirits, but thanks to the exceptional assistance of Leonie at the Talbot Street branch, our experience was truly transformed. Leonie's friendly demeanor, unwavering helpfulness, and efficient problem-solving skills not only resolved our predicament effortlessly but also instilled a renewed sense of excitement for our upcoming trip. Her dedication to ensuring our satisfaction went above and beyond, making the process of changing our destination seamless and stress-free. Leonie's professionalism and genuine care for our needs turned what could have been a disappointing situation into a positive and memorable experience. With her invaluable assistance, our vacation dreams were not only salvaged but exceeded expectations. We are immensely grateful for Leonie's outstanding service and unwavering support, which have left a lasting impression on us. Thank you, Leonie, for being the shining star that made our holiday unforgettable!

Redefining Ease and Value with TUI

Having just returned from my second consecutive holiday booked through TUI, I am thrilled to share my experience with tuiholidays.ie. Despite being someone who typically opts for independent travel arrangements to cut costs, I have found that TUI offers a level of convenience that is truly unparalleled. Not only does booking with them eliminate the stress and hassle of planning every detail of my trip, but it doesn't break the bank either. One of the standout aspects of my TUI experience has been the exceptional service provided by their representatives. Approachable, friendly, and incredibly knowledgeable, the TUI team made me feel not just like a customer, but like a valued guest. Their attention to detail and willingness to go above and beyond truly set them apart. Thank you, TUI, for redefining the way I approach holiday planning. As a very happy customer, I can confidently say that I will be using TUI again in the future. Here's to many more stress-free and enjoyable getaways with TUI!

Incredible Support and Exceptional Service

Sharing my experience with tuiholidays.ie has been a delight. Facing a technical glitch on their website after making a deposit for my holiday was quite unnerving, but the impeccable customer service I received truly saved the day. Greta, the staff member I had the pleasure of speaking to, went above and beyond to assist me. Her friendly demeanor and genuine willingness to help not only resolved my issue efficiently but also left a lasting positive impression. The level of care and dedication demonstrated by Greta truly sets TUI Ireland apart. Thank you for turning what could have been a frustrating situation into a seamless and enjoyable booking experience.

Unforgettable Rhodes Experience: A Testimonial of Exceptional Service with TUI Holidays

Embarking on a journey to Rhodes, Greece was a dream come true thanks to tuiholidays.ie. The entire experience was nothing short of magical, and it all began with the exceptional assistance we received from Nicola. Her expertise and dedication ensured that every detail of our trip was meticulously planned, leaving no room for worry. Nicola's recommendations for the perfect location and plethora of activities enriched our holiday beyond measure. We were initially unsure of where to go, but her guidance swiftly dispelled any doubts, making the decision-making process a breeze. Her professionalism and personalized approach made us feel truly valued as customers. From the seamless booking process to the outstanding inclusions at a remarkable price, TUI Holidays exceeded all our expectations. The value for money combined with Nicola's invaluable assistance made this trip not only affordable but also unforgettable. It's rare to come across such outstanding service, and we are immensely grateful for the seamless experience provided by TUI and Nicola. Without a doubt, we will be returning to TUI for future vacations, knowing that we are in capable hands. If you're seeking a stress-free and enriching holiday experience, look no further than TUI Holidays and let their exceptional team, like Nicola, turn your travel dreams into reality.

Unforgettable Experiences with tuiholidays.ie: A Journey of Patience and Reward

Embarking on my travel adventure with tuiholidays.ie has been a rollercoaster of emotions, from serene relaxation to unexpected delays. Despite a past experience involving a delayed flight, their customer service team handled the situation with utmost care, although compensation is still pending. This, however, did not deter me from booking my next getaway with them for next May, showcasing my trust in their services. Every journey has its bumps, but the way they handle challenges sets them apart. Looking forward to creating more lasting memories with tuiholidays.ie!

Unforgettable Service Beyond Expectations

From the moment I walked into the Wilton office of tuiholidays.ie, I knew I was in for a unique experience. The TUI representative I met was not only warm and welcoming but also incredibly knowledgeable, making me feel at ease instantly. Her professionalism shone through as she guided me through the booking process, addressing all my queries with patience and clarity, leaving no doubt in my mind. What truly set this encounter apart was the follow-up I received. A simple phone call and email may seem like standard practice, but the personal touch and genuine care behind them made all the difference. It's rare to find such dedication to customer satisfaction, and it left a lasting impression on me. My overall journey with tuiholidays.ie was nothing short of exceptional, thanks to the exceptional service provided by their staff. I am now a loyal customer, eager to embark on more adventures with a company that values its clients as individuals. Thank you for going above and beyond, TUI!

Unforgettable Summer Escape: TUI Delivers Beyond Expectations

Embarking on a journey to Turkey seemed like a distant dream until we connected with Amanda from TUI. With a clear vision of our ideal summer getaway, we entrusted Amanda with our desires, hoping for a memorable vacation. To our delight, within days, Amanda crafted a tailored package that perfectly encapsulated our wishes and more. The seamless booking process and exceptional service provided by the TUI staff truly set the tone for an unforgettable adventure. Amanda's efficiency and attention to detail showcased the dedication and professionalism that TUI embodies, making us feel valued and cared for every step of the way. In the midst of uncertainties and complexities that often accompany travel arrangements, TUI's team stood out for their no-nonsense approach, ensuring a stress-free experience. We extend our heartfelt gratitude to Amanda and the entire TUI team for transforming our aspirations into a reality. This journey to Turkey will forever hold a special place in our hearts, thanks to the exceptional service we received. For those seeking a travel partner that goes above and beyond to fulfill your vacation dreams, look no further than TUI. With TUI, every journey is not just a trip but a collection of unforgettable moments waiting to be cherished. Thank you once again, Amanda, and TUI, for making "Turkey here we come" a reality beyond our imagination.

Tracey: A Gem at TUi Holidays!

I can't express enough how grateful we are for Tracey's assistance at TUi Holidays. From the moment we stepped into the office, Tracey's warmth and professionalism shone through. She took the time to understand our family's needs and preferences, offering us a plethora of options tailored to our requirements. Her genuine interest in ensuring we had the best holiday experience truly stood out. Thanks to Tracey, we were able to plan a vacation that exceeded our expectations in every way possible. Kudos to Tracey for her exceptional service and dedication to customer satisfaction. We can't wait for our next adventure with TUi Holidays!