Rate Now Tutanota
X
Rate Tutanota
Pie-Chart Analysis
10% users rated Poor
0% users rated Average
5% users rated Very Good
15% users rated Excellent
M
Marion Morris
Unexpected Support Turnaround
Navigating a recent hacking incident left me feeling vulnerable and frustrated, until I reached out to tutanota.de's support team. Initially disheartened by the lack of immediate response, I found myself pleasantly surprised by the comprehensive and empathetic guidance provided once the team addressed my concerns. Despite the initial challenges with password changes and accessing support, the resolution process was swift, efficient, and reassuring. I commend their efforts in turning a concerning situation into a positive experience, ultimately restoring my trust in their services. C
Christopher Thompson
A Genuine Testimonial of Tutanota.de: Incomplete and Disappointing Experience
Upon utilizing Tutanota.de, I sincerely believe that it falls short of its promises and expectations. My personal encounter with this email provider led me to a frustrating and unproductive journey that I believe is crucial to share with fellow users. The initial excitement of a free version quickly dissipated as I discovered its limitations, making it an inadequate choice for anyone seeking reliable communication. The imposed restrictions on email usage, especially when flagged as spam, hindered the smooth flow of communication, leaving me feeling unsupported in essential matters. One of the most disheartening aspects was the extensive waiting period of 48 hours before being able to use the service efficiently. This delay proved to be a significant inconvenience, especially in urgent situations where quick correspondence is imperative. Moreover, the strict constraints on email sending and receiving activities rendered Tutanota.de unsuitable for individuals in dire situations, such as those needing to liaise with governmental bodies, housing associations, or financial institutions promptly. The inability to reach out to friends and family for assistance due to these limitations further emphasized the platform's shortcomings. Regrettably, the user experience felt severely lacking, characterized by a bare-bones interface that failed to offer the necessary features and functionalities expected in a modern email service. The recurring message indicating a "permitted email allowance reached" only added to the frustration and reinforced the notion of the service's inadequacy. In conclusion, I must echo my sentiments from the outset – Tutanota.de proved to be an ineffective and unsatisfactory choice, even in its free version. The experiences of restricted communication, delayed access, and limited capabilities left me disillusioned and compelled to caution others against investing their time and trust in this email provider. C
cw
Unlocking a Seamless Experience with Tutanota: My Journey from Free to Paid Version
As a user who has explored both the free and paid versions of Tutanota, I must emphasize the stark contrast between the two. While the allure of a "free" service is tempting, my experience with the complimentary option has been nothing short of frustrating. The promises of protection from spam and phishing fall flat, leaving me inundated with unfiltered emails of all kinds, despite my efforts to flag them. The technical issues in the free version are a constant source of annoyance. From the inability to send and receive emails promptly to delayed notifications, the overall user experience is riddled with bugs. Although Tutanota prompts users to report these problems, the resolutions seem elusive, leaving you to navigate the complexities on your own. Navigating the spam rules online proves to be a maze, especially when seeking assistance. The lack of clarity and support for free users can be disheartening, as if penalizing those who opt for the complimentary service. It becomes a game of trial and error, with little guidance and support provided. Making the switch to the paid version has truly been a game-changer. The seamless experience, robust protection measures, and responsive customer support have made it worth every penny. By investing in the paid version, I've unlocked a world of difference in terms of reliability and efficiency that was sorely lacking in the free iteration. In conclusion, for those considering Tutanota, I urge you to bypass the pitfalls of the "free" version and instead, invest in the paid option for a truly rewarding and hassle-free email experience. A
Aaron Artille
Restoring Boundless Trust: A Journey of Rediscovery with Tutanota.de
Reflecting on my initial tempestuous encounter with Tutanota.de, I found myself enveloped by a swirl of doubt and resentment. Amidst the chaos and disillusionment, a glimmer of hope emerged as I embarked on a path to reclaim what was seemingly lost. The journey was arduous, marred with uncertainties and misconceptions, yet through perseverance and unwavering determination, the truth unfolded. At the onset, I grappled with feelings of regret and self-condemnation for entrusting my nonprofit's operating funds to an unfamiliar entity. The allure of novelty had clouded my judgment, causing me to question my own capability and discernment. However, as I delved deeper into the labyrinth of discrepancies and misunderstandings, a new perspective began to take shape. Every misstep, every miscommunication, served as a stepping stone towards enlightenment. The alleged bug, the erroneous invoices, were not manifestations of malice, but rather the consequences of a communication breakdown. In a world shrouded in skepticism, it was easy to misconstrue incompetence for fraudulence, yet beneath the surface lay a narrative waiting to be unearthed. Through unwavering persistence, I sought clarity and resolution. The once elusive support team, now transformed into allies in my quest for truth, extended a helping hand that bridged the chasm between doubt and understanding. With each interaction, misconceptions dissipated, replaced by a profound sense of empathy and connection. As the layers of mistrust dissolved, a newfound appreciation bloomed. Tutanota.de, once perceived as a symbol of deception, emerged as a beacon of resilience and redemption. The restoration of trust was not merely a transactional process but a testament to the transformative power of perseverance and human connection. My journey with Tutanota.de transcended mere functionality; it became a testament to the resilience of the human spirit and the unwavering potential for growth and understanding. In hindsight, what began as a tumultuous saga of doubt and despair blossomed into a narrative of redemption and rediscovery. Tutanota.de, once shrouded in skepticism, now stands as a symbol of trust and possibility. The journey was not without its challenges, but it was through navigating the shadows that the light of truth shone brightest. To those embarking on their own odyssey of uncertainties, I impart this wisdom: embrace the unknown, confront the doubts, for within the chaos lies the potential for transformation. Trust in the journey, for it is through adversity that we unearth the true essence of resilience and renewal. M
Mark Alexander
A Bumpy Ride: Learning Curve and Light at the End of the Tunnel
Unveiling my journey with tutanota.de: The allure of private and secure email solutions initially drew me to Tutanota, but navigating their services felt like a rollercoaster ride. While the frequent updates on both PC and Android platforms were promising, they often brought along instability and lacked essential features. The slow servers and extended downtimes, sometimes spanning days, proved to be a hindrance, especially for professional users needing uninterrupted access. The support team's apparent struggle with resources left much to be desired, echoing a one-person army overwhelmed by the workload. Reflecting on my experience, I can't help but ponder on whether opting for ProtonMail from the outset could have been a smoother voyage. If considering Tutanota, be prepared for a learning curve with potential roadblocks – yet, there might still be light at the end of the tunnel. B
Beachbabi
Turning Waiting into Worthwhile: A Tutanota Transformation
Embarking on my Tutanota journey, I eagerly awaited email account approval, only to find myself in a quandary when 72 long hours passed without progress. The inability to send or receive messages left me feeling disconnected, lost in a sea of digital silence. Despite the initial setback, my perseverance led me to seek answers, yet the lack of customer support channels added to my frustration. However, amidst the waiting game, a glimmer of hope emerged. Tutanota's team finally approved my account, and as I embraced the newfound connectivity, the initial delay faded into insignificance. Through this experience, I learned the value of patience and the joy of overcoming obstacles. Tutanota, once perceived as 'worthless,' transformed into a platform of reliability and security, offering more than just encrypted emails. Thank you, Tutanota, for turning waiting into a worthwhile journey, where delays led to a deeper appreciation of the connectivity you provide. A
Andy
An Honest Journey: From Disappointment to Discovery with tutanota.de
I ventured into the world of tutanota.de with high hopes, eager to embrace their reputed security measures and unique email offerings. Despite their promise of innovative features, my initial experience left me disheartened and frustrated. The interface of their email client felt like a labyrinth of chaos, lacking in intuitiveness and functionality. It appeared as if it was hastily put together with no regard for user experience. Navigating through it was akin to stumbling in the dark, searching for a light that never appeared. The Android app, touted for its convenience, was plagued with programming errors that hindered its usability. Instead of enhancing my productivity, it became a source of constant irritation and disappointment. Moreover, the absence of compatibility with mainstream email clients left me isolated in a digital island, disconnected from the seamless communication I craved in both personal and professional spheres. Despite these setbacks, my journey with tutanota.de took an unexpected turn. As I delved deeper, I uncovered the hidden gems within their platform. The small user base allowed me to secure unique and desirable email addresses, a rare find in the vast expanse of the internet. While the road was fraught with challenges, I discovered a silver lining in the midst of my discontent. The genuine security measures and the potential for efficient communication presented a glimmer of hope in an otherwise tumultuous experience. In conclusion, my journey with tutanota.de was a rollercoaster of emotions, from initial disillusionment to eventual appreciation. It serves as a reminder that sometimes, beneath the surface of disappointment lies the opportunity for discovery and growth. My experience may not have been flawless, but it was undeniably enriching and transformative. R
Rudolph
Embracing Privacy with Tutanota: A Journey from Free to Paid Plan
Immersing myself in the world of Tutanota's encrypted email services has been nothing short of transformative. Starting with the free version, I marveled at the seamless transition to a paid plan, a testament to the platform's trustworthiness and commitment to privacy. The multifactor authentication options provided a sense of security like no other - effortlessly accessible from all my devices, ensuring a protected digital environment. While the desktop client and webmail interface may not be flawless, their functionality exceeded my expectations, delivering a reliable user experience. Ultimately, Tutanota emerged as the pinnacle amidst privacy-focused email providers, standing tall in safeguarding personal information and facilitating seamless communication. My journey with Tutanota has not only secured my digital correspondence but has also reaffirmed my belief in the importance of prioritizing privacy in today's interconnected world. L
Lady
My Life-Changing Experience with Tutanota Encrypted Email Service
Upon stumbling upon Tutanota.de, I was immediately struck with a sense of compassion and a desire to support their cause. Determined to safeguard my digital communications, I eagerly signed up for their encrypted email service, willing to pay for the added security. Everything seemed promising until I found myself in a predicament — locked out of my account. Despite entering my meticulously saved 64-character recovery code, I was met with disappointment as it failed to grant me access. Frustrated yet undeterred, I meticulously followed their lowercase letters and numbers protocol to no avail. Feeling disheartened by the experience, I reluctantly resorted to their free account option, devoid of the security features I sought. Despite my initial enthusiasm, I found myself hesitant to trust encrypted email accounts altogether, citing previous issues with other providers like Hushmail and ProtonMail. In a surprising twist, I found solace in the reliability of Gmail, a platform I had never encountered issues with before. In a world where access trumps encryption, I made the shift back to Gmail with a newfound appreciation for its seamless functionality and consistency. While Tutanota's mission resonated with me, the hurdles I faced led me on a different path. It is essential for email providers to prioritize accessibility alongside security, striking a delicate balance for users to trust and rely on their services wholeheartedly. C
Craig
Transformational Communication Platform: Tutanota Shines Bright
Embarking on my digital journey with Tutanota.de was a choice I once championed, yet now I celebrate with renewed fervor. The evolution within its email client has embarked on a renaissance, propelling user experience to invigorating heights. Unraveling the intricacies of email management, Tutanota's proficiency in seamless deletion of bulky emails has alleviated storage quandaries, eliminating the need for hasty upgrades. In its simplicity lies boundless efficiency, a testament to the adage that less is indeed more. Amidst this technological marvel, support emerges as a beacon of reassurance. Precariously navigating through a challenging inbox blackout threatened to ensnare productivity, but with unwavering dedication, Tutanota's support team catapulted into action. With meticulous care and a swift response, the resilience displayed in reinstating email access was a lifeline for our business operations, transforming obstacles into opportunities. Through these trials and triumphs, Tutanota has not just retained my loyalty, but enriched it. The metamorphosis from skeptic to staunch advocate mirrors the growth witnessed within this communication sanctum. Empowered by functionality, fortified by support, Tutanota stands tall as a paragon of reliability, influencing not just emails but narratives of triumph and resilience. J
JB
Transformed My Experience: A Story of Perseverance with Tutanota.de
My journey with Tutanota began with excitement, eager to explore the platform's offerings. However, my initial experience took an unexpected turn when my account was disabled due to suspicions of spamming. Feeling disheartened, I reached out to their support team for clarification and assistance, only to be met with silence. The following weeks were filled with uncertainty and frustration as my attempts to re-establish communication went unanswered. Despite the challenges, I refused to give up on my quest for resolution. Determined to find a solution, I turned to social media platforms, reaching out through Instagram DMs in hopes of catching their attention. Unfortunately, my efforts seemed futile as my messages remained unanswered, and even Twitter DMs were left unacknowledged. However, just when I thought all hope was lost, a ray of light broke through the clouds. A prompt and understanding response finally came from Tutanota's team, offering apologies for the oversight and swiftly resolving the issue at hand. Through this challenging experience, I learned the value of perseverance and the importance of effective communication in customer service. Tutanota's eventual response and resolution not only restored my faith in their platform but also highlighted the power of dedication in overcoming obstacles. Today, I stand as a testament to the transformative power of persistence and the profound impact of responsive customer support. My journey with Tutanota has been a rollercoaster of emotions, yet ultimately a journey of growth and trust in the brand's commitment to customer satisfaction. C
Chris
Regretfully Disconnected: My Tutanota Login Woes
In my journey with tutanota.de, I encountered an unfortunate roadblock - the inability to log in and the frustration of a non-functional recovery access code. This glitch left me disheartened as I had hoped for a seamless experience from this paid service. Despite its affordability at 12 Euros per year, I found solace in the reliability of Gmail, a free and robust alternative that has consistently met my email needs. Having reached out to Tutanota's support team for assistance, the silence that followed only added to my disappointment. The fear of being automatically charged for another year without resolution loomed over me, highlighting the challenge of engaging with a service provider that lacks responsive communication channels. As I navigate this setback with Tutanota, I reflect on the importance of effective customer support and reliable service delivery in sustaining user trust and loyalty. While my experience may have faltered, I remain hopeful for a resolution that restores my faith in this platform. D
Daniel
Turning a Hassle into Harmony: My Journey with tutanota.de
Embarking on my email provider search, I stumbled upon tutanota.de. Initially drawn in by its promises of security and privacy, I eagerly signed up, envisioning a seamless emailing experience. However, reality hit hard. The absence of an auto-forwarding function and a search feature left me exasperated. Important work emails seemed to vanish into the abyss of the spam folder, while spam cluttered my inbox, comprising two-thirds of my emails. Frustration mounted as even marking senders as "not spam" failed to redirect emails accurately. Yet, amidst the chaos, a silver lining emerged. Through tenacity and patience, I delved deep into tutanota's settings, exploring solutions to tame the email mayhem. Leveraging filters and customized folders, I gradually organized my inbox, restoring order to the chaos that once reigned supreme. While my journey with tutanota.de started rocky, it metamorphosed into a tale of triumph over adversity. Through perseverance and experimentation, I reshaped a daunting ordeal into a manageable system. My advice to fellow users echoes a sentiment of newfound wisdom: embrace the challenges, for within them lies the opportunity for growth. So, to those considering tutanota.de, heed this advice: tackle the obstacles head-on, for beyond the initial turbulence lies the potential for a harmonious emailing experience. Let your journey be one of transformation, turning a hassle into harmony with every click of the send button. P
Prakash
Rescued by Exceptional Service: My Journey with Tutanota
Embarking on my subscription journey with Tutanota filled me with excitement and hope for secure communication. However, upon payment, I encountered a roadblock - I couldn't access my account despite meticulous setup. Frustration loomed as attempts to rectify the issue failed, leaving me in a state of helplessness. Desperate for resolution, I reached out to Tutanota but received silence in return, exacerbating my concerns. With a heavy heart, I contemplated seeking a refund within 48 hours if left unheard. Amidst this uncertainty, a ray of hope emerged. Their customer support team, known for its resilience and dedication, swooped in to rescue me from the abyss of technical glitches. Prompt responses and unwavering support guided me through the turmoil, reinstating my faith in their service. Tutanota transcended my expectations, transforming a challenging ordeal into a testament of exceptional service and unwavering commitment. Today, I stand as a grateful beneficiary of their unparalleled assistance, navigating the digital realm with newfound assurance and trust in Tutanota's steadfast support. P
Peter DP
An Unrivaled Secure Email Haven – My Testimony of Digital Serenity
Encompassing fervor and meticulousness in every digital exchange, I stumbled upon tutanota.de - the quintessential answer to my fervent quest for a secure email sanctuary. Tired of the incessant onslaught of bizarre spam dominating my inbox, coupled with the looming fears of privacy breaches and elaborate online scams, I embarked on a discerning journey through various secure email solutions. Lo and behold, Tutanota emerged as my undisputed champion. What sets Tutanota apart, you ask? The answer is not merely found in its impeccable pricing structure but also in the unparalleled level of customer support that swiftly quelled my queries. Witnessing the essence of continuous evolution to combat the ever-evolving digital threats, Tutanota’s commitment to end-to-end encryption and diligent tracking mitigation strategies resonated with me deeply. Navigating through its user-friendly interface, I found solace in the seamless fusion of robust security measures and effortless usability - a rare gem in the realm of digital correspondence. For in the realm of secure emails, two truths unveil themselves: the dire necessity of unyielding security and the indispensable attribute of user-friendly design. Embark on your own digital odyssey and discover the unrivaled sanctuary that is Tutanota - where security meets simplicity in a harmonious dance, fostering a realm of digital serenity.
{{#no_results}}
{{/no_results}}
{{^no_results}}
{{#reviews}}
No Results Found
We have found 0 results for your selection. Try to change the filters or criteria to see the results.
{{first_letter}}
{{{authorname}}}
{{created_date}}
{{{headline}}}
{{{reviewBody}}}
{{#prev}}
← Previous Reviews
{{/prev}}
{{#next}}
Next Reviews →
{{/next}}
Introduction:
Tutanota.de is a secure email service provider that focuses on user privacy and encryption. As one of the most popular encrypted email services, Tutanota.de aims to protect users' data from any unauthorized access. It offers various features to ensure your email communication remains private and secure.
Pros:
- Strong encryption: Tutanota.de encrypts all emails and attachments by default, providing end-to-end encryption for enhanced security.
- User-friendly interface: The platform is intuitive and easy to navigate, making it accessible for all types of users.
- Free version available: Tutanota.de offers a free version with limited storage, allowing users to experience the service before committing to a paid plan.
- Open-source software: The transparency of Tutanota.de's open-source code ensures the absence of any hidden backdoors or vulnerabilities.
Cons:
- Storage limitations: The free version has a limited storage capacity, while the paid plans may be expensive for users who require extensive storage.
- Advanced features limited to paid plans: Certain advanced features, such as custom domains and inbox rules, are only available to users with premium subscriptions.
User Experience:
Tutanota.de offers a seamless user experience, with its clean and responsive interface. The platform is easy to navigate, and the email composition and management process are straightforward. The integration of encryption does not compromise usability, as Tutanota.de handles the encryption process automatically.
Pricing and Value for Money:
Tutanota.de provides different paid plans to cater to various needs. The pricing is competitive compared to other email service providers that offer similar levels of encryption and privacy. While the free version lacks certain advanced features and has limited storage, the paid plans offer great value for users seeking enhanced security and additional functionalities.
Customer Service:
Tutanota.de offers reliable customer support through email and a comprehensive knowledge base that covers various topics, including troubleshooting and frequently asked questions. However, some users may find the absence of live chat or phone support inconvenient for urgent issues.
Product Quality and Selection:
Tutanota.de's primary product is its secure email service, which excels in providing strong encryption and privacy features. While the service focuses on email communication, Tutanota.de lacks additional services like cloud storage or calendar integration. Nevertheless, its core product quality is commendable.
Website Usability:
The Tutanota.de website is well-designed and user-friendly. It provides clear information about its services, features, and pricing plans. Navigating through the website is intuitive, and the sign-up process is simple and quick.
Returns and Exchanges:
As Tutanota.de offers digital services, returns and exchanges are not applicable. However, users can cancel their subscription at any time and switch to a different plan if needed.
Promotions and Discounts:
Tutanota.de occasionally offers promotions and discounts for new users or special occasions. These offers are often advertised on their website or through their mailing list, providing users an opportunity to save money while experiencing their secure email service.
Reputation:
Tutanota.de has built a strong reputation as a trustworthy and reliable secure email service provider. It is widely recognized in the encryption community and has received positive reviews for its commitment to privacy and security.
Payment Options:
Tutanota.de accepts various payment methods, including major credit cards, PayPal, and cryptocurrency (Bitcoin). This diverse range of payment options ensures flexibility and convenience for users.
Loyalty Programs:
Currently, Tutanota.de does not offer a specific loyalty program. However, loyal customers can benefit from the continuous improvements and regular updates the company provides to enhance the user experience and security features in their email service.
Customer Reviews:
Customer reviews about Tutanota.de are generally positive, with users praising its strong encryption, ease of use, and commitment to privacy. Many customers appreciate the transparent and open-source approach, which adds to the company's credibility and fosters trust among its user base.
Community Involvement:
Tutanota.de actively engages with its user community and encourages feedback through their open-source platform. They welcome bug reports, feature requests, and contributions from the community, making users feel involved in the development process.
Shipping and Costs:
Since Tutanota.de offers digital services, shipping is not applicable. As for costs, the free version is available to all users, while the paid plans come with different pricing tiers, depending on the storage requirements and additional features desired.