Introduction

Tvc-mall.com is an online store that specializes in providing electronics accessories for mobile phones, laptops, and other gadgets. Founded in 2008, the company has grown to become one of the leading online retailers of electronics accessories, offering a wide range of products and solutions to customers from around the world.

Pros and Cons

Pros:
  • The store offers a wide selection of products for different devices.
  • Products are of high quality and come from reputable brands.
  • Competitive pricing compared to other online stores.
  • The store offers fast and reliable shipping, as well as various payment options.
Cons:
  • Some products may not be available for all types of devices, limiting the selection of items for certain users.
  • The website may feel cluttered and difficult to navigate at times.

User Experience

The website is easy to use and navigate, with a search bar that allows customers to quickly find the products they need. Product pages are detailed, with clear images and descriptions, making it easier for customers to make informed decisions. However, the website can feel cluttered and may take some getting used to.

Pricing and Value for Money

Tvc-mall.com offers competitive pricing compared to other online stores, with discounts and special deals offered regularly. The value for money is good as the products are of high quality and from reputable brands.

Alternatives

Some alternatives to Tvc-mall.com include Amazon, Best Buy, and Newegg. However, Tvc-mall.com stands out with its focus on electronics accessories, offering a more specific and tailored selection.

Customer Service

The customer service team is helpful and responsive, providing support through email, live chat, and phone. They also offer a comprehensive FAQ section on their website, addressing common questions and concerns.

Product Quality and Selection

Products sold on Tvc-mall.com are of high quality and come from reputable brands. However, the selection may not be as broad for some devices, which may limit the options available to certain customers.

Website Usability

The website is easy to navigate and use, with a simple layout and search bar that allows customers to quickly find what they are looking for. However, the website may feel cluttered and difficult to navigate at times.

Returns and Exchanges

Tvc-mall.com offers a 30-day return policy for defective or damaged items, with a guarantee that all products are free from defects. The store also offers exchanges for products that do not meet customer expectations.

Promotions and Discounts

Tvc-mall.com regularly offers promotions and discounts, including flash sales, holiday deals, and special discounts for new customers.

Reputation

Tvc-mall.com has a positive reputation in the industry, with many satisfied customers and a high trust rating.

Payment Options

Tvc-mall.com accepts various payment options, including major credit cards, PayPal, Western Union, and bank transfers, making it easy for customers to pay for their orders.

Loyalty Programs

Tvc-mall.com does not offer a loyalty program, but they do offer regular promotions and discounts, as well as referral rewards for customers who refer their friends to the store.

Customer Reviews

Customer reviews on the website are generally positive, with many customers praising the quality of products and the reliability of shipping and customer service.

Community Involvement

Tvc-mall.com does not have much involvement in the community, but they do offer a blog section on their website, which provides helpful tips and news related to electronics accessories.

Shipping and Costs

Tvc-mall.com offers various shipping options, including express shipping and standard shipping, with delivery times ranging from 3-20 days. Shipping costs are calculated based on the weight and destination of the package.

Simmi Joseph Senior Content Editor

Hi, I'm Simmi Joseph, a seasoned Content Marketing professional based in Mumbai, Maharashtra, India. With a wealth of experience in B2B client management, editorial calendar creation, and team management,...

Tvc-mall Recent User Reviews

User Rating

5 stars

25

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Reviewer Name: Customer

Review Submission Date: 10-07-2019

Review Title: Quick service with a high quality…
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Review Description: Quick service with a high quality product, although the shipping costs were quite high.

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Reviewer Name: Richard L.

Review Submission Date: 10-07-2019

Review Title: My Positive Experience with TVC-Mall Website
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Review Description:

Using the TVC-Mall website was a breeze and I am extremely satisfied with my experience. Finding the product I was looking for was effortless and placing my order was a hassle-free process. I was pleasantly surprised by the prompt and secure delivery of my order to New York in the USA. Without any hesitation, I would buy from TVC-Mall again in the future. Thank you for the excellent service.

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Reviewer Name: Russell in Yackandandah Vic Au

Review Submission Date: 10-07-2019

Review Title: Excellent commmunication and fast…
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Review Description: Excellent commmunication and fast delivery

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Reviewer Name: Customer

Review Submission Date: 10-07-2019

Review Title: Worked out good
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Review Description: The package came a couple of days late (straight out of China!) but the product looks great, customer service was very helpful in trying to track down my order.

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Reviewer Name: GT

Review Submission Date: 10-07-2019

Review Title: GG…
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Review Description: Not perfect but with great customer service and great price it's all worth it ?

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Reviewer Name: E. Julienne

Review Submission Date: 10-07-2019

Review Title: Fast delivery and good communication
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Review Description: Fast delivery and good communication. The colour of the phone case was a bit off from the picture advertised.

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Reviewer Name: Lia

Review Submission Date: 10-07-2019

Review Title: Fairly Enjoyable
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Review Description: The product came in a secure packaging, and the timely delivery was fulfilled as expected.

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Reviewer Name: Malek Amara

Review Submission Date: 10-07-2019

Review Title: Scam Alert!
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Review Description: Hello, it appears that I have not received either the money that I paid or the product that I ordered from your website. Unfortunately, my bank confirms that no transaction has taken place. As a result, I am now suspecting that your website is engaging in fraudulent activities. I demand an immediate refund, and I strongly advise everyone to avoid making any purchases from your website in the future.

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Reviewer Name: Customer

Review Submission Date: 10-07-2019

Review Title: The seller was highly responsive and the item was just as described.
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Review Description: The seller was quick to reply and the item matches the description accurately.

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Reviewer Name: Customer

Review Submission Date: 10-07-2019

Review Title: Expressing Gratitude to TVC Mall
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Review Description: I am grateful to TVC Mall for their prompt and well-organized delivery service. I am more than satisfied with my purchase and would certainly consider buying from them again in the future.